<div>Bringing decades of expertise from the worlds of business, technology, and ministry, we are united by a shared passion for equipping the church with tools that rival the best in culture. Driven by a commitment to world-class excellence and Gospel-centered purpose, we're looking for new team members who want to shape the future of how the church engages and connects through media and technology.</div>

<div><strong>ABOUT THE ROLE</strong></div><div>At Amazing Life, the Care Coordinator plays a critical role in delivering a high-quality, thoughtful support experience to our customers. This role goes beyond basic ticket handling — Care Coordinators are trusted problem-solvers who take ownership of customer issues, coordinate solutions across teams, and ensure customers feel supported from start to finish.</div><div><br>You will serve as a key point of contact for customers navigating the Amazing Life platform, combining strong product knowledge, clear communication, and sound judgment to resolve issues efficiently and empathetically. This role is ideal for someone who already has experience in customer support or service and is ready to operate with greater independence, consistency, and accountability.</div><div>Care Coordinators are expected to manage a steady volume of customer requests, handle moderately complex issues, and contribute to continuous improvement of our support processes and documentation.</div><div><br><strong>KEY RESPONSIBILITIES</strong></div><div><strong>Customer Care &amp; Issue Resolution</strong></div><ul><li>Serve as a first point of contact for customer inquiries via phone, email, chat, and other support channels.</li><li>Resolve a broad range of customer issues independently, including product usage questions, troubleshooting, and account-related concerns.</li><li>Apply sound judgment to assess urgency, impact, and appropriate next steps for customer issues.</li><li>Provide timely, clear, and empathetic communication that builds trust and confidence with customers.</li></ul><div><strong>Coordination &amp; Ownership</strong></div><ul><li>Own customer issues from intake through resolution, ensuring follow-through and proactive updates.</li><li>Coordinate with senior Care team members, Customer Success, Product, or Engineering when issues require escalation.</li><li>Advocate for the customer while balancing internal processes and priorities.</li><li>Identify recurring issues and surface patterns or insights to the broader team.</li></ul><div><strong>Systems, Documentation &amp; Process</strong></div><ul><li>Accurately document customer interactions, resolutions, and trends.</li><li>Maintain high standards for data quality, notes, and case tracking.</li><li>Contribute to internal knowledge bases and customer-facing help resources by suggesting improvements or drafting content.</li><li>Follow and help reinforce established SLAs, workflows, and support best practices.</li></ul><div><strong>Continuous Improvement &amp; Team Contribution</strong></div><ul><li>Stay current on platform updates, new features, and process changes.</li><li>Share learnings, best practices, and customer insights with teammates.</li><li>Provide peer support by answering questions, sharing context, and modeling strong customer care behaviors.</li><li>Actively seek feedback and coaching to continue improving effectiveness and impact.</li></ul><div><br><strong>QUALIFICATIONS</strong></div><div><strong>Required</strong></div><ul><li>2+ years of experience in customer support, customer service, care coordination, or a related customer-facing role.</li><li>Strong written and verbal communication skills, with the ability to explain issues clearly and professionally.</li><li>Demonstrated ability to manage multiple cases simultaneously while maintaining accuracy and follow-through.</li><li>Comfort working independently while knowing when to escalate or ask for support.</li><li>Experience using CRM or support platforms (e.g., Salesforce, HubSpot, Zendesk, or similar).</li><li>Comfortable learning and quickly becoming proficient in a variety of software platforms and internal tools.</li></ul><div><strong>Preferred</strong></div><ul><li>Experience supporting a SaaS product or technology platform.</li><li>Familiarity with nonprofit, education, or faith-based organizations.</li><li>Experience contributing to process improvements or documentation.</li></ul><div><br><strong>WHAT SUCCESS LOOKS LIKE</strong></div><ul><li>Customers receive timely, accurate, and empathetic support.</li><li>Issues are owned through resolution with minimal handoffs.</li><li>Customer feedback and satisfaction scores consistently meet or exceed expectations.</li><li>Support cases are well-documented and easy for others to understand or pick up if needed.</li><li>The Care Coordinator is viewed as a reliable, knowledgeable contributor to the team.</li></ul><div><br><strong>WHAT YOU'LL BRING</strong></div><div>Customer Empathy — You genuinely care about helping people and take pride in resolving issues well. Ownership Mentality — You don't just pass problems along — you see them through. Attention to Detail — You document clearly and follow processes with consistency. Problem-Solving Skills — You enjoy figuring things out and navigating ambiguity. Growth Orientation — You want to continue developing your skills and expanding your impact.</div><div><br><strong>WHY JOIN AMAZING LIFE?</strong></div><div>Amazing Life is a mission-driven organization committed to serving churches and families through thoughtful technology and care. We believe excellent customer care requires empathy, accountability, and continuous learning — and we invest in people who want to grow while doing meaningful work.</div><div>If you're looking for a role where your judgment matters, your voice is valued, and your work directly impacts customer trust, we'd love to meet you.</div>

Care Coordinator

<div><strong>About Amazing Life</strong></div><div>Amazing Life equips churches with content and technology that help kids grow in their faith.</div><div>We operate with the standards of a world-class business while serving a mission that matters deeply. Our team values clarity, discipline, and excellence — not only in outcomes, but in how we execute.</div><div>Marketing at Amazing Life is not about noise or vanity metrics. It is about building systems that create measurable growth and real impact for churches and families.</div><div><strong><br>Role Overview</strong></div><div>The <strong>Digital Marketing Manager</strong> is responsible for executing and optimizing the digital systems that drive demand, engagement, and growth for Amazing Life.</div><div>This role is ideal for a data-driven marketer who enjoys building and improving marketing systems. You will work across paid acquisition, email marketing, website optimization, and marketing automation to ensure campaigns reach the right audiences and convert effectively.</div><div>A central part of this role is the ability to use data to drive decisions — building segmented audiences, analyzing campaign performance, improving conversion flows, and continuously refining how prospects move through our digital ecosystem.</div><div>You will report directly to the <strong>VP of Marketing</strong> and work closely with the broader marketing and product teams to translate strategy into high-performing campaigns and measurable growth outcomes.</div><blockquote>Over time, this role has the potential to grow into broader marketing leadership responsibilities as the marketing function expands.</blockquote><div><strong><br>Core Responsibilities</strong></div><h3>Data-Driven Campaign Execution</h3><ul><li>Build and manage targeted marketing campaigns using data segmentation and audience insights.</li><li>Pull and manage segmented lists within HubSpot and CRM systems to ensure campaigns reach the correct audiences.</li><li>Execute and manage weekly newsletters, lifecycle campaigns, and targeted email distributions.</li><li>Continuously analyze engagement, conversion, and performance metrics to improve campaign effectiveness.</li><li>Develop structured testing processes to improve subject lines, messaging, segmentation, and campaign performance.</li></ul><div><br></div><h3>Email Marketing &amp; Marketing Automation</h3><ul><li>Build and deploy marketing campaigns using HubSpot.</li><li>Develop audience segmentation strategies that improve targeting and engagement.</li><li>Create automated workflows, nurture sequences, and lifecycle campaigns that guide prospects through the customer journey.</li><li>Manage ongoing communication programs such as newsletters, announcements, and product updates.</li><li>Ensure campaigns are structured, trackable, and optimized for performance.</li></ul><div><br></div><h3>Website Optimization &amp; Conversion Strategy</h3><ul><li>Help manage the performance of the Amazing Life website as a key growth channel.</li><li>Optimize landing pages, calls-to-action, and conversion paths across the site.</li><li>Work with the marketing and product teams to improve how website visitors move from discovery to engagement.</li><li>Analyze website behavior and conversion data to identify opportunities for improvement.</li><li>Continuously refine how traffic sources, landing pages, and calls-to-action contribute to pipeline growth.</li></ul><div><br></div><h3>CRM &amp; Marketing Systems</h3><ul><li>Maintain strong proficiency in HubSpot including lists, workflows, reporting, and automation.</li><li>Work effectively within Salesforce to ensure marketing activity aligns with pipeline tracking.</li><li>Ensure marketing attribution, segmentation, and reporting systems are accurate and reliable.</li><li>Improve how marketing systems capture and use data to drive better campaigns.</li></ul><div><br></div><h3>Analytics &amp; Performance Reporting</h3><ul><li>Analyze campaign performance across paid media, email, and website channels.</li><li>Develop reporting frameworks that connect marketing activity to meaningful growth metrics.</li><li>Identify trends, opportunities, and areas for improvement using marketing data.</li><li>Translate campaign performance into clear insights and actionable recommendations.</li></ul><div><br></div><h3>Strategic Contribution</h3><ul><li>Contribute thoughtful ideas to marketing strategy and campaign planning.</li><li>Bring a systems-oriented mindset to improving marketing execution.</li><li>Take ownership of marketing performance outcomes, not just campaign activity.</li></ul><div><strong><br>What Success Looks Like</strong></div><ul><li>Marketing campaigns consistently reach the right audiences through effective segmentation.</li><li>Email marketing programs demonstrate strong engagement and conversion.</li><li>The Amazing Life website effectively converts visitors into leads and engaged users.</li><li>Marketing systems and reporting provide clear visibility into performance and growth.</li><li>Campaign execution is organized, disciplined, and consistently improving.</li></ul><div><strong><br>Qualifications</strong></div><h3>Required</h3><ul><li>3–6 years of experience in digital marketing, growth marketing, or performance marketing.</li><li>Strong proficiency with HubSpot marketing automation and campaign execution.</li><li>Experience building segmented marketing audiences and managing lifecycle campaigns.</li><li>Experience analyzing marketing performance data and improving campaign outcomes.</li><li>Working knowledge of Salesforce CRM or similar pipeline systems.</li><li>Experience optimizing landing pages, conversion flows, or website performance.</li><li>Strong written communication skills.</li><li>Ability to balance strategic thinking with hands-on campaign execution.</li></ul><h3>Preferred</h3><ul><li>Experience in SaaS, subscription, nonprofit, or mission-driven organizations.</li><li>Familiarity with church or ministry environments.</li><li>Experience with lifecycle marketing strategy and customer journey optimization.</li><li>Working knowledge of tracking tools such as Pendo, and basic editing capabilities in WordPress and Figma Sites.</li><li>Experience working in fast-growing organizations where systems and processes are evolving.</li></ul>

Digital Marketing Manager

<div><strong>About the Role</strong></div><div>This is not a traditional "Senior Account Manager" role — and that's on purpose. If you're early in your career, passionate about the Church, and ready to grow fast, this role was built for you.</div><div><br>We're looking for a hungry, faith-driven growth professional who cares deeply about the local church and wants to help some of the largest churches in America take their next step with curriculum and software.</div><div><br>You don't need decades of sales experience. You do need grit, curiosity, and the ability to keep going when you hear "no."</div><div><br>This is a build-with-us role. You'll work with large, multi-site churches, help shape how we sell and support them, and bring invaluable customer insight back to our product and leadership teams.</div><div><br><strong>Why This Role Matters</strong></div><div>Large churches are evolving. Curriculum alone isn't enough anymore. Your role is to help church leaders see a bigger picture:</div><ul><li>Curriculum plus software</li><li>Vision plus execution</li><li>Tools that actually support scale and complexity</li></ul><div><br>You'll help churches move from "using a little" to confidently investing in our full suite of tools — often for the first time at this level.</div><div><br><strong>What You'll Do</strong></div><ul><li>Build relationships with some of the largest churches in the country</li><li>Lead growth and expansion conversations with senior pastors and executive leaders</li><li>Run discovery calls, demos, and renewal conversations</li><li>Work closely with Customer Success to identify expansion opportunities</li><li>Handle rejection, objections, and long buying cycles with persistence and faith</li><li>Help churches navigate complex buying processes and gain confidence to say "yes"</li><li>Share real-world feedback with Product and Leadership to shape what we build next</li><li>Learn how to run a repeatable sales cycle end-to-end</li></ul><div><br>This role carries a monthly quota and requires consistency and resilience. It's a grind at times — but a deeply meaningful one.</div><div><br><strong>Who This Is For</strong></div><div>This role is a great fit if you:</div><ul><li>Have a genuine passion for the local church</li><li>Are early or mid-career and hungry to learn and grow</li><li>Might be transitioning out of ministry but still want to make Kingdom impact</li><li>Are comfortable talking with senior leaders — even if you're still growing your polish</li><li>Can handle rejection and keep showing up</li><li>Care more about character, coachability, and effort than having the "perfect resume"</li><li>Want a clear path into sales, growth, or leadership over time</li></ul><div><br><strong>Compensation &amp; Growth</strong></div><ul><li>Base salary + commission tied to expansion</li><li>Real opportunity to grow into sales or customer success roles</li><li>Hands-on coaching and exposure to enterprise-level conversations</li><li>Early influence on how we sell, price, and serve large churches</li></ul><div><br>We're a nonprofit with a fast-paced, high-expectation, corporate mindset — and a mission that matters deeply.</div><div><br><strong>Why Amazing Life</strong></div><ul><li>Work that directly impacts the Church</li><li>A humble, hungry, high-trust culture</li><li>Real responsibility early in your career</li><li>Onsite collaboration with a team that believes in growth — personally and professionally</li></ul>

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