<div><strong>What Servant Keeper is All About </strong><em>Are you the right person for our team?</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for the churches and nonprofits we serve. We reduce administrative burden for the leaders of faithbased and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and engaging their members.<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033 out of a market size of 350,000 Christian churches in the U.S. We aim to be the go-to church management software and payments solution for small- &amp; medium-sized churches and nonprofits. Our flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.<br><br>Our Core Values are having a servant heart, exercising grit to get more done with less, being never satisfied with the status quo, engaging in our community, and to do what<br>you say you are going to do.<br><br>Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody the Core Values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>The Director of Sales will report to the CEO and own responsibility for converting leads and driving revenue generation from net-new customers. You are obsessed with understanding the needs of customers and addressing their most painful challenges. You are a methodical, detail-oriented sales leader who focuses on developing and leading a best-in-class sales team. You are hands-on and “in the weeds” to support your team. You run a tight and rigorous process and hold yourself and your team accountable for hitting goals. You manage the pipeline with focus and intensity, creating an environment where confidence in future performance is always high.<br><br>You’ll develop a broad and deep understanding of our customers, the marketplace, our product, our competitors, and how to evangelize the value we offer that helps small and medium sized ministries thrive. Of course, you won’t work alone; as a values-based servant leader, you will work with a small, passionate, and dedicated team across the business at Servant Keeper.&nbsp;<br><br>Your responsibilities will include, though not necessarily be limited to, the following:</div><ul><li>Manage the existing Sales team (3 AEs, 1 BDR, and 1 Rev Ops) and expand as necessary to more than double recurring revenue generation over the next 3 years</li><li>Build and continually improve Servant Keeper’s sales processes and motions to maximize conversion of MQLs in a high-volume, low ACV (~$1-3k ACV), 30-60 day sales cycle environment</li><li>Closely support the AEs in the sales team, joining sales calls as required to coach, mentor, train, and upskill, driving performance improvement</li><li>Provide weekly, monthly, and quarterly performance updates and forecasts to the senior management team</li><li>Establish accountability within the sales function by developing appropriate targets and coordinating compensation and progression plans that reward achievement</li><li>Develop, implement, and oversee robust processes for new business development and outbound lead generation that optimize efficiency</li><li>As necessary, develop any sales assets required by the team</li><li>Ensure we are listening to the market and that customer feedback from the sales process is fed into the product organization</li></ul><div><br><strong>Requirements:</strong></div><ul><li>3+ years of progressive experience and demonstrated success leading a sales team, with a track record of growing recurring revenue in B2B SaaS sales</li><li>Successfully led a sales team through a transition to value-based selling in a small ACV, high volume environment</li><li>Experience in a high-volume SaaS organization, ideally with a focus on building revenue with ministries, non-profits, and/or mission-minded organizations</li><li>Demonstrated experience building, inspiring, and managing a high-performing sales team in a high-growth environment while driving cross-functional processes</li><li>Experience and capability in using SalesForce CRM to optimize sales process, visibility, and efficiency</li><li>Nice to have: Experience with RingCentral communications system, RingSense revenue intelligence tool, and SalesForce Sales Engagement tool</li></ul>

Director of Sales

<div>Ministry Brands is looking for a Sr. Director, Product Marketing to join our growing team!&nbsp;</div><div> &nbsp;</div><div>Who we are&nbsp;</div><div>Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.   &nbsp;</div><div>  &nbsp;</div><div>Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.  &nbsp;</div><div>&nbsp;</div><div>Available Locations: The following locations in the Southeast region are approved remote working locations for this role: Georgia, Tennessee, North Carolina, South Carolina, Alabama, Mississippi, and Florida. &nbsp;</div><div>&nbsp;</div><div>What You'll Do:&nbsp;</div><div>As the Sr. Director, Product Marketing you will have deep expertise in payments and giving technology to drive go-to-market and adoption strategies for our payment solutions. &nbsp;</div><div>&nbsp;</div><div>This role requires a visionary leader and strategic thinker who can translate complex payment capabilities into compelling value propositions for customers and prospects. You will play a critical role in shaping our business and market engagement accelerate growth and adoption of our payment offerings. &nbsp;</div><div>&nbsp;</div><div>The ideal candidate seamlessly blends a robust background in B2B SaaS technology with exceptional strategic and marketing acumen. This role will collaborate with Product, Sales, Success and other stakeholders to develop and implement product marketing strategies that fuel pipeline growth, drive revenue, and boost the adoption of our products and solutions.&nbsp;</div><div>&nbsp;</div><div>Key Responsibilities:&nbsp;</div><div>&nbsp;</div><div>Market &amp; Customer Insights:&nbsp;</div><ul><li>Conduct deep market analysis to stay ahead of evolving payment trends, regulatory changes, and competitive offerings.&nbsp;</li><li>Engage with customers, merchants, and partners to understand pain points and design solutions that enhance payment experiences.&nbsp;</li><li>Develop business cases for new payment features, leveraging data-driven insights to inform prioritization.&nbsp;</li></ul><div>&nbsp;</div><div>Cross-Functional Leadership:&nbsp;</div><ul><li>Partner with functional leadership to optimize pricing models, monetization strategies, and adoption.&nbsp;</li><li>Drive go-to-market strategies for new features, working closely with Marketing, Sales, Product Management and Revenue Operations.&nbsp;</li><li>Advocate for a best-in-class user experience, ensuring that our solutions are intuitive, secure, and scalable across markets.&nbsp;</li></ul><div>&nbsp;</div><div>Strategic Product Positioning:&nbsp;</div><ul><li>Develop and implement effective product positioning strategies based on market trends, competitive analysis, and customer insights.&nbsp;</li><li>Define unique value propositions for each product to differentiate them in the marketplace.&nbsp;</li><li>Create compelling and consistent messaging across all marketing channels.&nbsp;</li><li>Work closely with subject matter experts and the content team to develop high-quality thought leadership, including whitepapers, case studies, blog posts, presentations, and more.&nbsp;</li></ul><div>&nbsp;</div><div>Support &amp; Enablement:&nbsp;</div><ul><li>Drive marketing initiatives that promote same-store sales growth by educating existing customers on new features, expanded payment capabilities, and best practices.&nbsp;</li><li>Create communication plans that encourage digital payment adoption among customers, supporting a shift toward mobile, online, and automated transactions&nbsp;</li><li>Develop and deliver materials for the sales team to effectively communicate product value propositions and features.&nbsp;</li><li>Collaborate with the demand generation and vertical product marketing team members to develop and execute integrated marketing campaigns that drive demand and generate leads.&nbsp;</li></ul><div>&nbsp;</div><div>Market Intelligence:&nbsp;</div><ul><li>Stay informed about industry trends, customer needs, and competitive landscape to make informed recommendations for product enhancements and marketing strategies.&nbsp;</li></ul><div>&nbsp;</div><div>Who You Are:&nbsp;</div><ul><li>Passionate about social good and enthusiastic about helping purpose driven organizations &nbsp;</li><li>&nbsp;Bachelor’s degree in Marketing, Business, or a related field, or an equivalent combination of education and experience&nbsp;</li><li>8+ years of experience in product marketing or similar roles in technology/SaaS environment&nbsp;</li><li>Experience managing payments, fintech, digital giving products strongly preferred&nbsp;</li><li>A proven track record of leading and delivering results in high-growth environments&nbsp;</li><li>Ability to influence a wide audience at all levels and to work cross-functionally, partnering across Marketing, Sales, Product Management, Onboarding, and Success&nbsp;</li><li>Strong positioning and storytelling skills with the experience to take in ideas from a broad set of stakeholders and narrow them down to a sharp and concise message. &nbsp;</li><li>Experience navigating matrixed organizations&nbsp;</li><li>Great project management skills and confidence to work within a dynamic environment – when priorities change rapidly, you’re able to adapt quickly&nbsp;</li><li>Ability to work independently, make decisions in the face of ambiguity, navigate complexity and iterate fast&nbsp;</li></ul><div>&nbsp;</div><div>Physical Considerations:&nbsp;</div><ul><li>Ability to work in a general office environment&nbsp;</li><li>Ability to handle extended periods of computer-based work, including telephone&nbsp;</li></ul><div>&nbsp;</div><div>Travel Considerations:&nbsp;</div><ul><li>Domestic and/or international travel required, estimated up to 10% &nbsp;</li></ul><div>&nbsp;</div><div>Benefit offerings designed to promote a life of balance!  &nbsp;<br> &nbsp;</div><div>At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success. &nbsp;<br> &nbsp;<br>Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them. &nbsp;</div><div>&nbsp;</div><div>Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!  &nbsp;</div><div>&nbsp;</div><div>Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.  &nbsp;</div><div>&nbsp;</div><div>Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.  &nbsp;</div><div>&nbsp;</div><div>Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career. &nbsp;</div><div>&nbsp;</div><div>Employee Recognition &amp; Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.&nbsp;</div><div>&nbsp;</div><div>Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&nbsp;</div>

Sr. Director, Product Marketing

<div><strong>Location: </strong>Remote as follows: <br><strong>US States:</strong> CA, CO, FL, GA, ID, MD, MA, MN, NC, NV, OR, SC, TN, TX, VA, WA <br><strong>Canada Provinces:</strong> British Columbia, Alberta, Ontario<br><br></div><div><strong>About Us:</strong> We are a group of innovative companies—<strong>Aplos, Raisely, and Keela</strong>—focused on delivering cutting-edge solutions that empower nonprofit organizations and social enterprises. Our products help nonprofits streamline their operations, grow their impact, and raise the funds they need to succeed. We are looking for a dynamic and revenue focused Director of Partnerships to join our team and help us build a world-class partner ecosystem!&nbsp;</div><div><br><strong>Position Overview: </strong>The Director of Partnerships will be responsible for building the partnership program across our multiple brands —<strong>Aplos, Raisely, and Keela</strong>. Within the marketing team and situated within the broader GTM org, you’ll be on a fast-paced, first principles team who strives to enhance our awareness in the nonprofit industry and drive growth and customer acquisition. You will be the founder of the partner program, and what we endeavour to build - the definitive home for all stakeholders in the nonprofit industry (customers, partners, etc.).</div><div><br><strong>What you’ll do</strong></div><ul><li><strong>Build partnerships program:</strong> engage and re-engage with key partners in the nonprofit industry, negotiate agreements, and manage relationships.</li><li><strong>Partner playbook:</strong> build a repeatable playbook to build and scale partnerships with nonprofit consulting firms, influencers, and co-marketers.</li><li><strong>Elevate our brands:</strong> establish industry presence and credibility by shaping us into a trusted industry leader, serving as a public-facing ambassador through strategic partnerships and events.</li><li><strong>Industry Influence: </strong>Drive co-branding, sponsorships, and joint marketing initiatives through partnerships and events, bringing your presence to the large communities in the nonprofit space.&nbsp;</li><li><strong>Drive cross-functional enablement: </strong>sales, marketing, and customer teams&nbsp; are fully aligned on a structured partner journey, ensuring seamless collaboration and a consistent partner experience.</li><li><strong>Process alignment: </strong>create clear roles, streamlined processes, and comprehensive enablement resources to drive smooth onboarding, engagement, and long-term partner success.</li><li><strong>Establish partnership reporting: </strong>partnership-driven revenue is accurately tracked, providing clear visibility into performance and impact to support strategic decision-making.</li></ul><div><br><strong>What You’ll Bring</strong></div><ul><li><strong>You have high qualifications:</strong> 7-10 years in partnerships, business development with a strong preference for nonprofit SaaS, or vertical SaaS</li><li><strong>You have a track record:</strong> proven success in building and scaling high-impact partner programs.&nbsp;</li><li><strong>You are a revenue hunter: </strong>you recognize the connection between this channel and our revenue goals and are eager to build pipeline, relationships and add new customers to our community.</li><li><strong>You have the persona of a builder:</strong> this is a zero to one role - you look forward to building what will become one of the most consequential channels for the business You love relationships: building industry relationships is critical to the role: being an influencer in the industry and enabling our platform to influence the space, through people, is a mustYou want to be in fast-pace: we are growing quickly and focused on our goals; you have experience in fast paced environments and know how to execute.</li><li><strong>You’re proactive, adaptable, and results-driven:</strong> you approach challenges with a positive attitude and a determination to succeed. You enjoy juggling multiple priorities and know how to adapt to changing circumstances, always keeping the end goal in sight.</li><li><strong>You care about making a difference! </strong>Our team at Aplos, Keela and Raisely exists in service of our world-changing non-profit customers and we are deeply invested in their success. So, you’ve gotta want to back them too!</li></ul><div><br><strong>Okay, and why work with us?</strong></div><div>You’ll join an innovative and fast paced marketing team that is at an inflection point in its journey. You’ll get the chance to “Found” a new function at ARK, and drive extraordinary revenue impact in a fast-growing SaaS company. Aside from these:</div><ul><li><strong>Pay: </strong>&nbsp;$150,000 - $200,000 USD OTE. Your base salary compensation will be determined based on factors such as skills, education, experience, and geographic location.</li><li><strong>Remote work &amp; leave: </strong>we’re a remote-first company. We also have a generous PTO plan (4 weeks) and support paid parental leave (12 weeks).</li><li><strong>Health Coverage &amp; RRSP: </strong>we offer robust medical, dental, vision, disability and life insurance coverages and have a 4% match on RRSP.</li></ul>

ARK Director of Partnerships

<div><strong>Purpose of Position:</strong></div><div>We are seeking a dynamic and results-driven Sales Team Lead to join our team. This hybrid role combines active individual contribution to sales with leadership and mentorship responsibilities for a growing team of sales professionals. The ideal candidate is a high-performing salesperson with a proven ability to close deals while inspiring and coaching others to achieve their full potential.</div><div><br><strong>Key Responsibilities:</strong></div><div>Player Responsibilities (50%):</div><ul><li>Actively prospect, qualify, and close new business opportunities in line with<br>company revenue goals.</li><li>Manage a pipeline of leads and opportunities, accurately forecasting monthly,<br>quarterly, and annual revenue.</li><li>Conduct product demonstrations, deliver tailored presentations, and create customized solutions for potential clients.</li><li>Negotiate contract terms and pricing, ensuring customer satisfaction while meeting organizational profitability standards.</li><li>Collaborate with marketing, product, and customer success teams to align sales efforts with business objectives.</li></ul><div><br>Coach Responsibilities (50%):</div><ul><li>Recruit, onboard, and train new sales team members, ensuring they understand the product, processes, and strategies.</li><li>Set team sales targets and individual KPIs, tracking progress and implementing corrective measures when necessary.</li><li>Provide regular coaching sessions, constructive feedback, and performance reviews to foster professional growth.</li><li>Develop and implement scalable sales processes, playbooks, and best practices for the team.</li><li>Serve as a liaison between the sales team and leadership, ensuring alignment on goals and strategy.</li></ul><div><br><strong>Skills &amp; Qualifications</strong></div><ul><li>Minimum 5 years of SaaS sales experience, with at least 2 years in a team leadership role.</li><li>Proven track record of meeting or exceeding individual and team sales targets.</li><li>Strong negotiation and closing skills, with the ability to tailor messaging to diverse audiences.</li><li>Exceptional leadership and coaching skills with a focus on building a high-performance team culture.</li><li>Proficient in using CRM tools (e.g., Salesforce, HubSpot) and sales enablement platforms.</li><li>Analytical mindset with the ability to interpret sales data and adjust strategies accordingly.</li><li>Excellent communication and interpersonal skills.</li><li>Self-starter mentality with a collaborative approach to problem-solving.</li><li>Resilience, adaptability, and a passion for personal and team success.</li><li>Experience in scaling sales teams within a startup or high-growth SaaS environment.</li><li>Familiarity with [Industry-Specific Software/Products, if applicable].</li><li>Strong understanding of sales methodologies like MEDDIC or SPICED</li></ul><div><br><strong>Salary Range:</strong> The target salary range is is $150,000-160,000 (OTE), including $110,000 base salary, and $40,000- $50,000 commission. This is part of a competitive total rewards package including employer-paid benefits. Individual pay may vary based on factors such as experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs at least annually to ensure competitive and fair pay.</div><div><br></div><div><strong>About Aplos:</strong></div><div>Aplos is the largest nonprofit &amp; church management software on the market. We’ve served over 40,000 organizations since our inception in 2009. Our all-inclusive platform provides a dynamic CRM, fundraising &amp; giving tools, online donations &amp; payment processing, built-in fund accounting system, integrated payroll, email marketing, website builder, and much more. Aplos made the Inc. 600 list in 2018, making it one of the fastest growing companies in the U.S. Our innovative team continues to push the envelope with new software features, industry vertical exploration, and marketing strategies every quarter. With a leadership team made up of start-up pioneers, Silicon Valley veterans, and serial entrepreneurs; Aplos is charging full steam ahead as a leading brand in the nonprofit SaaS market.</div>

Sales Team Lead

<div><strong>About Us</strong></div><div>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div>&nbsp;</div><div>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><br></div><div>Candidates willing to commute and work out of our downtown Phoenix, AZ office (3-day/week hybrid schedule) are preferred, though we are accepting resumes from candidates working remotely throughout the US.</div><div><br><strong>Position Summary</strong></div><div>We’re looking for a seasoned <strong>Copywriter</strong> to join the Virtuous team and help us tell compelling stories that inspire action. In this role, you’ll bring our brand voice to life, creating messaging that resonates deeply with nonprofit professionals and champions generosity on a global scale.</div><div>As our Copywriter, you’ll own the creation of impactful, audience-focused copy across multiple channels, from demand generation marketing campaigns to thought leadership pieces. Working closely with cross-functional teams, you’ll help elevate the Virtuous brand, drive demand, connect with nonprofit leaders, and ultimately contribute to moving the needle on generosity.</div><div><br><strong>Responsibilities</strong></div><ul><li><strong>Develop and Maintain Brand Messaging:</strong> Establish and refine a clear, authentic, and inspiring brand voice that reflects Virtuous’ mission, values, and the needs of nonprofit audiences.</li><li><strong>Craft Compelling Copy Across Channels:</strong> Write high-converting, audience-focused copy for websites, email campaigns, blogs, social media, case studies, eBooks, webinars, video scripts, and other marketing materials to engage nonprofit professionals and drive demand.</li><li><strong>Drive Demand and Lead Nurture Campaigns:</strong> Create persuasive copy for marketing campaigns, including email sequences, paid ads, landing pages, ensuring prospects remain engaged and move seamlessly through the buyer’s journey.</li><li><strong>Content for Events and Promotions:</strong> Develop promotional assets for webinars, conferences, and other events that contribute to pipeline growth and spark interest in Virtuous.</li><li><strong>Optimize and Test for Performance:</strong> Continuously refine copy and perform A/B testing to improve conversion rates and maximize the impact of marketing assets.</li><li><strong>Storytelling for Nonprofits:</strong> Help nonprofits see themselves as the hero of their story by crafting content that highlights their challenges, successes, and opportunities to grow generosity.</li><li><strong>Collaborate Across Teams:</strong> Partner with marketing, sales, product, and customer success teams to align messaging and strategies with company objectives and audience needs.</li><li><strong>Develop and Execute Content Strategies:</strong> Work with the marketing team to create and implement strategies that drive demand, increase engagement, and amplify brand awareness.</li><li><strong>SEO and Content Optimization:</strong> Create and optimize SEO-friendly content to improve visibility, reach, and engagement across key channels.</li><li><strong>Editing and Proofing:</strong> Ensure all content is polished, professional, and aligned with the Virtuous brand voice.</li></ul><div><br><strong>You Must Have</strong></div><ul><li>Bachelor’s degree in Communications, Marketing, Journalism, or a related field.</li><li>Nonprofit experience or adjacent industry knowledge.</li><li>5+ years of professional copywriting experience, ideally in SaaS, technology, or nonprofit sectors.</li><li>Exceptional writing, editing, and storytelling skills, with a knack for writing with clarity and emotional resonance.</li><li>Proven ability to tailor messaging for different audiences and formats (digital, print, video, etc.).</li><li>Strong grasp of SEO principles and experience with keyword research.</li><li>Familiarity with content management systems (CMS), marketing automation platforms, and analytics tools.</li><li>Ability to juggle multiple projects while meeting deadlines.</li><li>Collaborative spirit and a willingness to contribute to a team-driven culture.</li><li>Passion for making a difference and working with mission-driven organizations.</li></ul><div><br><strong>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul><div><br>We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.<br><br>Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are <strong>not legitimate</strong> and we recommend disregarding it immediately.</div>

Copywriter

<div>The Application Analyst III is a senior technical position that is responsible for maintaining, supporting, and upgrading existing systems and applications. This individual will apply proven communication skills, problem-solving skills, and knowledge of best practices to guide the team on the operations, testing, and deployment of mission-critical information and software systems. The Application Analyst will provide production support and operational activities necessary to maintain the applications that support the business. This position is responsible for ensuring that the applications and all necessary interfaces operate according to defined requirements and service level agreements. This role works closely with respective application teams, business groups, vendors, and other IT support groups. This role leverages the individual’s technical knowledge and analytical skills to support the delivery and ongoing operations of IT projects and initiatives into the operating environment.<br><br><strong>This position can be based remotely within the US and requires 5% travel.</strong><br><br><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></div><ul><li>Provides excellent service and technical support to customers across multiple departments in support of specified applications.</li><li>Conducts routine monitoring, administration, and continual improvement of application within the production environment while providing high level technical support to customers.</li><li>Responds to production issues by reporting, logging, escalating, and tracking issues through resolution in ticketing system and functions as technical escalation resource to Help Desk.</li><li>Analyzes and troubleshoots applications and interfaces to ensure problems do not recur and root cause is identified.</li><li>Generates various reports by querying application databases when requested.</li><li>Facilitates and/or participates in monthly maintenance activities as they relate to production applications.</li><li>Controls and monitors user access to applications.</li><li>Develops and maintains system and application documentation required to support and maintain applications and their production schedules.</li><li>Ensures data integrity of systems and proactively monitors applications and corresponding interfaces for issue indicators or production impacts.</li><li>Functions as a technical subject matter (SME) for support of applications in production environment and acts as a technical resource in organizational projects.</li><li>Provides testing of applications, upgrades, and patches prior to introduction to production environment.</li><li>Interfaces with third party service providers to coordinate maintenance, upgrade schedules, or to initiate/follow-up on tickets relevant to their services.</li><li>Analyzes processes, recommends process improvement, and writes formal documentation.</li><li>Supports various areas of the environment by automating processes, troubleshooting problems with internal departments, and configuring and maintaining software platforms.</li><li>Participates and can lead team meetings, provide status reports, exception reports, prioritization of business requests, and definition of any new requirements or enhancement requests.</li><li>Provides training on production issues and new application functionality to team members and customers as needed.</li><li>Other duties as assigned by management.</li></ul><div><br><strong>MINIMUM REQUIREMENTS:</strong></div><ul><li>Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or similar field or equivalent work experience.</li><li>6+ years’ work experience.</li><li>Ability to work independently as well as in a fast paced, team-oriented environment.</li><li>Must have excellent interpersonal, communication and listening skills.</li><li>Ability to execute and resolve multiple project deliverables and problems.</li><li>Must be well organized.</li><li>Strong analytical, assessment and problem-solving skills.</li><li>Must be detail-oriented and can work proactively and effectively on multiple tickets with minimal supervision.</li><li>Familiarity with a wide variety of technologies including SQL Server, SQL coding, Windows server, data integration, application integration, SOA, etc.</li><li>Understands SDLC process / ITIL / COBIT best practices.</li><li>Demonstrated knowledge with relational database systems, networking, and Internet technologies as it pertains to an application in production.</li><li>Understanding of requirements for support in SaaS environments.</li><li>Ability to automate operational procedures via a variety of shell scripting languages.</li><li>Proficient with systems, application, and database monitoring tools and techniques.</li><li>Proficient with scheduling, starting/stopping, and restarting application processes.</li><li>Ability to handle conflict resolution and priority issues with customers.</li><li>Experience working with all levels of the organization and with technical and non-technical users.</li><li><strong>Active support of HFHI Values:</strong><ul><li><strong><em>Humility </em></strong><em>– We are part of something bigger than ourselves.</em></li><li><strong><em>Courage</em></strong><em> – We do what’s right, even when it is difficult or unpopular.</em></li><li><strong><em>Accountability</em></strong><em> – We take personal responsibility for Habitat’s mission.</em></li></ul></li><li><strong><em>Safeguarding: </em></strong><em>HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.</em></li></ul><div><br><strong>PREFERRED – In addition to minimum:</strong></div><ul><li>Experience with CRM Systems such as Blackbaud CRM, Luminate Online and Marketing Data Systems such as Merkle and RedPoint.</li><li>Some application developmental familiarity or experience. (ASP.NET, Web Services, XML, and SOA)</li><li>Experience with JIRA ticketing system.</li><li>Knowledge and experience with Skilled Agile Framework (SAFe) and continuous improvement methodology such as LEAN Six Sigma.</li></ul><div><br><strong>The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal leave, health insurance options, retirement plan contributions and life insurance.<br><br>For work locations in the US, the hiring range for this position is $86,700 - $102,000.</strong></div>

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