<div>Young Life requires all​ employees to sign a Statement of Faith. We recommend you read this statement before applying​ for any position.</div><div><br>Because of Young Life’s exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that <strong>each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation</strong>,<br><br>Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities.</div><div><br><strong>Job Specific Working Conditions:</strong></div><div><em>The anticipated compensation for this position can range from $128,180 - $177,500 depending on relevant education, experience, and location.</em></div><div><br><strong>Essential Duties:</strong></div><div><strong>Spiritual Development&nbsp;</strong></div><ul><li>Develop a yearly personal growth plan that fosters a vibrant spiritual life including time for solitude, retreat, reflection, study, prayer, and worship.</li><li>Ensure that all Young Life work is designed and carried out with an awareness of and in alignment with Young Life’s Values and Methods.</li><li>Develop strong spiritual disciplines and accountability considering possible distance supervision and travel schedule.</li></ul><div><strong>Product, Experience &amp; Platform Leadership</strong></div><ul><li>Define and lead Product &amp; Experience strategy across the GMET ecosystem.</li><li>Establish product vision, portfolio priorities, roadmap, and outcome measurement.</li><li>Lead product discovery, user research, service design, experience strategy, and adoption practices.</li><li>Establish platform product management for shared capabilities such as identity, workflow, integrations, search, knowledge, AI enablement, and data experiences.</li><li>Ensure products, platforms, and experiences align with mission priorities, user needs, and organizational strategy.</li></ul><div><strong>Organizational Leadership &amp; Talent Development</strong></div><ul><li>Build and lead the Product &amp; Experience organization.</li><li>Recruit, develop, coach, and mentor Product Managers, Designers, Researchers, Product Operations leaders, and future leaders.</li><li>Establish career paths, leadership development practices, performance expectations, and succession plans.</li><li>Build a culture of ownership, stewardship, learning, and continuous improvement.</li></ul><div><strong>Transformation &amp; Operating Excellence</strong></div><ul><li>Establish Product &amp; Experience as a strategic organizational capability within Young Life.</li><li>Create governance mechanisms, operating models, review processes, and decision-making frameworks.</li><li>Lead through organizational change, ambiguity, and transformation.</li><li>Help Young Life adopt modern product, experience, platform, and portfolio disciplines.</li></ul><div><strong>AI-Enabled Mission Experiences</strong></div><ul><li>Guide the responsible use of AI across products, workflows, services, and mission operations.</li><li>Advance AI-enabled experiences, embedded decision intelligence, and AI-assisted workflows.</li><li>Ensure AI capabilities are grounded in trusted data, governance, and mission priorities.</li></ul><div><strong>Mission Leadership</strong></div><ul><li>Develop a deep understanding of Young Life's mission, ministry models, and global operating realities.</li><li>Ensure product, experience, and platform investments advance ministry effectiveness, volunteer enablement, donor stewardship, and mission impact.</li><li>Partner closely with ministry leaders to ensure technology serves the mission while balancing innovation, stewardship, organizational health, trust, and long-term sustainability.</li></ul><div><strong>Cross-Functional Leadership</strong></div><ul><li>Partner closely with ministry leaders and cross-functional teams across the mission to align technology investments with mission priorities and outcomes.</li><li>Help create value-aligned teams organized around mission outcomes.</li><li>Ensure technology investments produce measurable mission impact.</li></ul><div><strong>Education &amp; Experience</strong></div><ul><li>Bachelor's degree required; advanced degree preferred.</li><li>8+ years of managerial experience.</li><li>15+ years of progressive leadership experience in Product Management, Experience Design, Digital Strategy, Product Operations, Service Design, or related disciplines.</li><li>Experience leading large product portfolios and complex digital ecosystems.</li><li>Experience building and scaling organizations while developing future leaders.</li><li>Platform Product Management and ecosystem thinking.</li><li>AI-enabled products, workflows, and operating models.</li><li>User research, service design, and experience design leadership.</li><li>Global or highly distributed user populations.</li><li>Demonstrated success leading organizational, digital, or operational transformation.</li><li>Strong executive communication, stakeholder management, and organizational leadership skills.</li></ul><div><strong>Preferred Experience</strong></div><ul><li>Mission-driven, nonprofit, faith-based, education, healthcare, community-focused, or volunteer-led organizations.</li><li>Donor experiences, financial stewardship, payment ecosystems, revenue operations, transaction processing, or money movement platforms.</li><li>Complex environments where products, platforms, services, data, AI, and user experiences must operate together as an integrated system.</li></ul>

Vice President, Product & Experience

<div>The expected salary range for this position is $106,400.00 - $125,010.60. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.</div><div><br>This Product Designer III leads, mentors, guides, and contributes to the User Experience discipline across all IT development teams. At this career level, the incumbent generally applies analytical as well as creative ideas to a design engagement independently or participates as a team member for major, complex, or international initiatives. He or she may coach and oversee the work of other architects.</div><div><br><strong>What will you do?</strong></div><ul><li>Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.</li><li>Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.</li><li>Collaborates closely with developers, product managers and other development team members to maximize the user experience.</li><li>Working closely with software developers, trains them to create and improve wireframes, prototypes, user flows, mockups, style-guides and other artifacts of the design process.</li><li>Contribute to establishment of design guidelines, best practices and standards, leveraging up-to-date and emerging design patterns and trends.</li><li>Ensures that a consistent design language is applied across the product by maintaining consistency in visual elements and behavior.</li><li>Conducts user research and evaluates user feedback in collaboration with other development team members and business leaders.</li><li>Develops and manages user personas in order to accurately design products for Compassion users such as employees and sponsors.</li><li>May coach and provide expertise to other professionals and support staff in the user experience discipline.</li></ul><div><br><strong>What do you bring?</strong></div><ul><li>Own and drive end-to-end experience design across the full concert lifecycle (pre-event, in-venue, and post-event engagement)</li><li>Translate ambiguous concepts into clear product directions, journey maps, and experience flows</li><li>Lead 0→1 ideation for fan experiences (e.g., interactive wearables, QR-enabled touchpoints, immersive engagement moments)</li><li>Design across multi-surface ecosystems including mobile, web, physical/digital integrations (e.g., bracelets), projection, and live environments</li></ul><div><br><strong>Why work here?</strong></div><ul><li><strong>The mission:</strong> Join a team that is motivated to release children from poverty in Jesus’ name.</li><li><strong>Our benefits</strong>: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and <strong>more</strong>.</li><li><strong>Spiritual growth:</strong> Participate in regular chapel services, prayer groups, and department devotionals.</li></ul>

Product Designer III

<div>Lifecycle Content, Email &amp; Product Experiences<br><br>Practicing the Way is looking for a part-time Digital Formation Journey Designer to help shape the digital journeys that support people as they practice the Way of Jesus in everyday life.<br><br>This role will focus primarily on individuals and groups: people engaging our Courses, participating in groups, completing the Spiritual Health Reflection, building a Rule of Life, and continuing in apprenticeship over time. It will also contribute to church-facing journeys, helping pastors and church leaders onboard, adopt, and grow in their use of Practicing the Way resources.<br><br>We are looking for a digitally mindful designer who can think at the level of the whole journey and also get into the details of designing beautiful, useful digital experiences. The right person is likely a hybrid of a growth-minded email marketer, UX journey strategist, and UI designer: someone who understands how email prompts, in-app moments, content, reminders, and product flows can work together to help people take the next faithful step.<br><br>Email is currently one of our primary delivery channels, but the work is bigger than email. The right person will design the journey first, then discern how that journey should show up across email, the platform, web, app, notifications, or other touchpoints.<br><br><strong>Our Vision for this Role</strong><br>The Digital Formation Journey Designer will help individuals, groups, and churches move from initial engagement to ongoing practice.<br><br>This role sits at the intersection of:</div><ul><li>Lifecycle email</li><li>Content strategy</li><li>UX/UI and product experience</li><li>User research and data</li><li>Spiritual formation</li></ul><div><br></div><div>We are looking for someone who can take an initial vision or product goal and turn it into a clear user journey. This includes thinking through what the user is experiencing, what they need next, what content should be delivered, what touchpoint is best, and how each step helps them take the next faithful step.</div><div><br></div><div>A strong candidate will likely have experience designing and improving key user flows, such as onboarding, activation, nurture, engagement, or re-engagement into a digital product, platform, course, app, or system. They understand how a thoughtful combination of email prompts, in-app steps, content, reminders, and product moments can help someone move forward.</div><div><br></div><div>They should also bring real user experience and visual design ability. This is not only a journey mapping or content strategy role. We are looking for someone who can help shape web, app, or interactive digital experiences with strong instincts for user flows, interface clarity, visual hierarchy, content hierarchy, interaction design, friction, pacing, and simplicity.</div><div><br></div><div>A strong candidate will also know how to create emails that people are actually grateful to receive. Not generic updates. Not cluttered reminders. Not clever copy for its own sake. Clear, thoughtful, timely emails that serve the person and deepen the journey.</div><div><br></div><div>This person should bring enough product and technology awareness to understand what is possible in tools like Customer.io, including segments, triggers, personalization, journey logic, testing, and measurement. They do not need to be a technical operator, but they should be able to design experiences that can actually be built.</div><div><br></div><div>The ideal candidate is spiritually grounded, user-centered, visually capable, and comfortable moving between big-picture journey design and detailed experience design. In many ways, this person may feel like a thoughtful blend of a growth marketer, UX strategist, and digital product designer, with a pastoral imagination for spiritual formation.</div><div><br><br></div><div><strong>Specifics: What This Role Does</strong></div><div><strong>Design Formation Journeys</strong></div><ul><li>Mapping journeys for individuals, group members, group leaders, and church-facing users</li><li>Designing onboarding, nurture, activation, continued engagement, and re-engagement flows</li><li>Thinking across email, product, web, app, and future touchpoints</li><li>Identifying what users need at key moments</li><li>Creating pathways that help people move from engagement to practice</li><li>Connecting journeys to available technology, including segments, triggers, personalization, product behavior, and lifecycle logic</li></ul><div><br></div><div><strong>Bring UX/UI and Product Thinking</strong></div><ul><li>Thinking through user flows and interaction moments</li><li>Sketching lightweight product or journey concepts</li><li>Creating wireframes, content structures, or interface concepts when needed</li><li>Shaping information architecture and content hierarchy</li><li>Considering when something belongs in email versus inside the platform</li><li>Helping design onboarding flows, guided experiences, dashboards, prompts, and next-step moments</li><li>Partnering with product, design, content, and technical teammates</li><li>Helping make digital experiences feel cohesive, intuitive, and not fragmented</li></ul><div><br></div><div><strong>Shape Email and Content Experiences</strong></div><ul><li>Designing email sequences and nurture journeys</li><li>Developing content strategy for each journey</li><li>Writing or sketching clear, useful email copy</li><li>Shaping subject lines, message structure, calls to action, and next steps</li><li>Supporting newsletter-style communication when needed</li><li>Ensuring email works as part of the broader user experience, not as a disconnected communication channel</li></ul><div><br></div><div><strong>Use Research, Data, and Tools Wisely</strong></div><ul><li>Using data to improve journeys, emails, and product experiences over time</li><li>Noticing where users are confused, disengaging, or needing clearer next steps</li><li>Understanding what is possible in Customer.io and other lifecycle tools</li><li>Thoughtfully integrating the best of AI into research, writing, journey mapping, design iteration, content development, and workflow efficiency</li><li>Talking with real users and gathering feedback</li><li>Reviewing survey responses, analytics, and user behavior</li></ul><div><br><br></div><div><strong>About the Ideal Candidate</strong></div><div><strong>About you:</strong></div><ul><li>You are a committed apprentice of Jesus, actively arranging your life around being with Him, becoming like Him, and doing what He would do if He were you.</li><li>You bring a unique perspective, background, and set of experiences that can help broaden the voices shaping our work and strengthen how we serve the Church.</li><li>You have experience designing and improving key user flows such as onboarding, activation, nurture, engagement, or re-engagement.</li><li>You understand how email, in-app moments, product flows, content, reminders, and data can work together to help people take the next step.</li><li>You bring real UX/UI and visual design ability for web, app, platform, or other interactive digital experiences.</li><li>You can move between big-picture journey mapping and detailed experience design.</li><li>You are comfortable shaping user flows, wireframes, content hierarchy, interface decisions, and digital interactions.</li><li>You can write clearly and warmly. You may not be a professional copywriter, but you know how to create emails and digital content that are human, useful, and worth reading.</li><li>You are curious about real users and willing to learn from interviews, feedback, surveys, and data.</li><li>You have enough technology awareness to understand how email platforms, product behavior, segmentation, triggers, and personalization can work together.</li><li>You are curious and discerning about AI, with a thoughtful approach to integrating the best tools into your workflows without compromising the human judgment, pastoral care, theological wisdom, craft, design thinking, and Spirit-led discernment this work requires.</li><li>You resonate deeply with the mission, theology, voice, and ethos of Practicing the Way.</li></ul><div><br></div><div><strong>About your previous experience:</strong></div><ul><li>Experience designing and improving user flows for onboarding, activation, nurture, engagement, or re-engagement.</li><li>Experience designing UX/UI for web, app, platform, learning, nonprofit, ministry, or digital product experiences.</li><li>Experience creating user flows, wireframes, prototypes, content hierarchy, interface concepts, or high-fidelity digital designs.</li><li>Experience shaping lifecycle journeys, email programs, product experiences, or multi-touch digital engagement paths.</li><li>Experience with lifecycle or email platforms such as Customer.io, Braze, Iterable, HubSpot, Mailchimp, Klaviyo, or similar tools.</li><li>Experience collaborating with product managers, designers, engineers, writers, and marketers.</li><li>Experience using research, user feedback, analytics, or behavioral data to improve digital experiences over time.</li><li>Thoughtful perspective on theology, technology, AI, and spiritual formation.</li></ul><div><br><br></div><div><strong>Details</strong></div><ul><li>Employment Type: Contract, Part-Time</li><li>Time Commitment: 15-20 hours per week</li><li>Location: Remote with flexible working hours. Willing to travel for key meetings, conferences, etc.</li><li>Compensation: $55/hr</li></ul><div><br><br></div><div><strong>Note:</strong> At Practicing the Way, we’re always trying to balance generosity and fairness as we think about compensation. As a nonprofit organization stewarding givers’ sacrificial gifts, we may not offer the highest salaries, so we encourage you to consider that as you apply.</div><div><br></div><div>As part of the hiring process, we may conduct a background check. Our discernment process invites you to submit references from previous employers and pastors who can testify to your service to your local church.</div><div><br></div><div><strong>About Our Hiring Process</strong></div><div>Note that, as we discern, our hiring process includes several interviews with key team members. Applicants should be prepared to provide references and complete assessments from us. Successful candidates must sign our statement of faith and pass our background and reference check discernment process before joining our team.</div>

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