<div><strong><br>About Company<br></strong><br></div><div>Samaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic, compassionate, and personal service in the name of Christ to enable and inspire members to provide for one another’s medical needs through prayer, encouragement, and financial support.<br><br></div><div>From demonstrating Christ-centered compassion to modeling best practices in health care sharing, Samaritan Ministries is committed to keeping Jesus at the center of everything we do. The way we interact with our colleagues and engage with our members is a testament that we are ultimately serving Christ and His Kingdom.<br><br></div><div><strong><br>Summary<br></strong><br></div><div>To faithfully support the mission of Samaritan Ministries by providing dependable technical support, configuration, and data management within HubSpot CRM and its integrated systems. This role ensures accurate, clean, and well-maintained data while resolving support requests, troubleshooting issues, and implementing practical technical solutions that enable internal teams to serve members effectively. The HubSpot Technical Support Specialist contributes to system integrity, operational efficiency, and automation efforts, while developing technical expertise in CRM administration, problem-solving, and workflow optimization in support of the ministry’s work.<br><br></div><div><strong><br>Competencies<br></strong><br></div><ul><li>Neighbor Focus</li><li>Collaborating with Others</li><li>Pursuing Excellence</li><li>Problem Solving</li><li>Attention to Detail</li><li>Systems Integration</li><li>Marketing Automation</li><li>Technical Troubleshooting</li><li>Acting with Integrity, Empathy, and Compassion</li><li>Fostering Communication</li><li>Data Accuracy and Integrity</li><li>Integration Awareness</li></ul><div><br><strong><br>Key Responsibilities<br></strong><br></div><ul><li>Configure and maintain HubSpot CRM properties, forms, and workflows under guidance from senior team members.</li><li>Support data entry and migration; ensure accuracy within HubSpot CRM and connected integrations.</li><li>Handle internal tickets and requests related to HubSpot troubleshooting and configuration.</li><li>Assist in setting up automation processes for customer success, marketing, and sales activities.</li><li>Monitor HubSpot performance and troubleshoot basic technical issues; escalate complex problems as needed.</li><li>Maintain data integrity through regular audits and cleanup tasks.</li><li>Assist with integration setup between HubSpot and third-party tools (e.g., email, analytics, reporting platforms).</li><li>Generate and customize dashboards and reports to track KPIs and campaign performance.</li><li>Learn and apply HubSpot best practices for CRM optimization and automation.</li><li>Participate in training sessions to gain technical certifications and expand HubSpot expertise.</li></ul><div>&nbsp;<br><br></div><div><strong><br>Qualifications and Experience<br></strong><br></div><ul><li>Bachelor’s degree in Marketing, Business, Information Systems, or a related field. Equivalent experience may be considered in place of a degree.</li><li>Coursework in CRM systems, marketing automation, or data management preferred.</li><li>2+ years of experience in a CRM support, marketing operations, or technical support role required.</li><li>Familiarity with HubSpot CRM, and basic understanding of marketing automation and CRM concepts required.</li><li>Exposure to data migration, workflow automation, or integration setup preferred.</li><li>Preferred Certifications: HubSpot Marketing Software Certification, HubSpot Sales Software Certification, HubSpot Reporting Certification, Google Analytics Certification (for reporting and analytics exposure), and Basic HTML/CSS training (for email template customization).</li><li>Knowledge of HubSpot CRM fundamentals (properties, forms)</li><li>Knowledge of Data management principles (data entry, migration, integrity)</li><li>Knowledge of marketing automation concepts and CRM workflows</li><li>Knowledge of reporting fundamentals (creating dashboards, interpreting KPIs).</li><li>Basic knowledge of HTML/CSS for email template customization</li><li>Conceptual understanding of integrations and APIs</li><li>Good customer service mindset for internal stakeholders and clear communication with cross-functional teams</li><li>Demonstrates strong technical curiosity to evaluate and implement system integrations and automation opportunities</li><li>Learning agility to acquire HubSpot certifications and advanced features</li><li>Strong analytical and problem-solving skills and Attention to detail for data accuracy and system integrity</li><li>Ability to learn technical concepts quickly and apply them effectively</li><li>Ability to do basic troubleshooting for HubSpot configurations</li><li>Ability to manage time well and able to prioritize support tickets</li><li>Ability to troubleshoot technical issues and resolve system-related problems</li><li>Ability to think analytically for data interpretation and workflow optimization</li><li>Applies a process‑improvement mindset to drive operational efficiency</li><li>Collaborates effectively and builds influence across cross‑functional teams</li><li>Thrives with resilience and Adaptability in a fast‑paced, dynamic environment</li></ul><div>&nbsp;</div><div><strong>Additional Information<br></strong><br></div><ul><li>Tasks are normally conducted in a regular office environment, requiring use of computer, mouse, drawing tablet, and other standard office equipment.</li><li>Staff will observe safety principles while performing the duties of the position.</li><li>Staff may be required to travel and have a valid driver’s license.</li><li>May need to lift and move items up to 35 lbs. on occasion.</li><li>This position requires an active commitment to the mission and values of SMI. In the course of performing job duties, the employee will act in a manner that is Christ-honoring as well as Christ-like, demonstrating a personal Christian faith and witness in all interpersonal interactions.</li></ul><div>&nbsp;</div><div><strong>Pay Range: $61,600-$91,100 </strong><em>Starting pay usually falls within the lower half of the pay range and is determined by experience, skills, and education. </em>​<br><br>Benefits Include:​</div><ul><li>Performance-based incentive pay​</li><li>SMI Membership with monthly healthcare bonus​</li><li>Health Insurance: MEC plan with employer HSA contribution​</li><li>401K Retirement plan with employer contribution​</li><li>Life Insurance ​</li><li>Short-term disability​</li><li>Dependent Care Flexible Spending Account​</li><li>Time Off: 9 company paid holidays, 5 missions days accrued annually, maternity and paternity leave, FMLA, Bereavement, and weekly accrued PTO (40 hours to use after 30 days + 80 hours accrued for 48 weeks)​</li><li>Health club or home workout benefits for participating staff​</li><li>Formal staff development and leadership training​</li><li>Spiritual support and counseling through our staff support office​</li><li>Repeatedly certified as a Best Christian Workplace</li></ul>

HubSpot Technical Support Specialist

<div><strong>Get Involved!<br></strong><br></div><div>Samaritan's Purse has an incredible opportunity for a <strong>Cloud Engineer</strong> to join our <strong>Information Technology</strong> department. This fully <strong>remote (or on-site)</strong> role is part of the Samaritan Ark Cloud Services team, with a strong focus on Infrastructure Systems. As a Cloud Engineer, you'll play a vital part in enabling ministries to spread the Gospel by building, maintaining, and evolving the foundational platforms that power our cloud platform. We run a fully on-premise, open-source environment, and you'll focus on baremetal Kubernetes, Ceph, OpenStack, and the infrastructure services that empower developers and operators. Don't miss this unique opportunity to serve Jesus while working with modern cloud-native platforms and open-source technologies.</div><div>&nbsp;</div><div><strong>A day in the life of a Cloud Engineer (Infrastructure Systems):&nbsp;</strong></div><div>At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.&nbsp;</div><div>In the role of Cloud Engineer, you will have the opportunity to:&nbsp;</div><ul><li>Maintain your personal relationship with Jesus Christ and be an effective witness for Him.</li><li>Build, maintain, and optimize cloud infrastructure platform services that support the deployment and operation of ministry-critical workloads in our private cloud platform. Utilize various Artificial Intelligence (AI) tools to assist in optimizing engineering builds.</li><li>Provision and automate secure, scalable cloud infrastructure and deployment pipelines using Infrastructure as Code and CI/CD tools to support development and production environments.</li><li>Support Kubernetes cluster and open source storage lifecycle operations including upgrades, patching, and configuration management across multiple environments.</li><li>Monitor applications and infrastructure performance and respond to incidents as part of an on-call rotation, supporting root cause analysis and long-term remediation.</li><li>Contribute to internal tooling and documentation to improve team productivity, technical consistency, and system knowledge-sharing.</li><li>Assist in evaluating cost implications and supporting optimization efforts for cloud resource usage; coordinate implementation efforts across stakeholders and vendors as needed.</li><li>Assist in the evaluation and adoption of emerging cloud technologies, advocating for improvements in resilience, cost, and maintainability.</li><li>Actively participate in team ceremonies, including stand-ups, retrospectives, and planning meetings, fostering continuous improvement and shared accountability.</li><li>All other duties as assigned.</li></ul><div><br></div><div><strong>Qualifications &amp; Experience</strong>:&nbsp;</div><ul><li>Bachelor's degree or university program certificate in a related field, plus five (5) to seven (7) years of Cloud Engineering experience, or seven (7) or more years of related experience.</li><li>Proven experience in cloud infrastructure engineering with a focus on platform operations, automation, and Infrastructure as Code.</li><li>Hands-on extensive experience administering Kubernetes in production, strong Linux administration and troubleshooting skills, and comfort with open-source, on-premise environments; OpenStack and Ceph experience is a plus.</li><li>12 credit hours of college-level Biblical Studies (required); if not already completed, opportunity to meet and complete requirement is available upon hire.</li></ul><div><strong>Job Location:</strong> Remote</div><div><strong>Type:</strong> Full-Time</div><div><strong>Language Requirement:</strong> Fluency in English (required)</div><div>&nbsp;</div><div><strong>Benefits:</strong></div><ul><li>On-site Medical Clinic (staff and dependents)&nbsp;</li><li>Medical, prescription, dental &amp; vision insurance</li><li>Flexible Spending Account (FSA)</li><li>Long-term and Short-term disability insurance</li><li>Paid Family Medical Leave&nbsp;</li><li>Term Life Insurance</li><li>401(k) retirement savings plan</li><li>10 paid holidays</li><li>12 vacation/personal days</li><li>10 sick days</li></ul>

Cloud Engineer (Infrastructure Systems)

<div><strong>Is God calling you to ministry?<br></strong><br></div><div>For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.<br><br></div><div><strong><br>CHRISTIAN PURPOSE AND EXPECTATIONS:<br></strong><br></div><div>All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.<br><br></div><div><strong>Department Detail –</strong> The BGEA Information Technology (IT) department consists of the following areas: Operations (networking/routing, servers, storage, security cameras, telephony), Service Desk (end-user hardware and software management/support, event support, general IT assistance), Cybersecurity (threat defense, monitoring/analysis, awareness, and compliance), Enterprise Solutions (application and web development, data visualization, report writing, database management), and Enterprise Solutions Support (Donor/CRM, Financial, HR, and other ERP type solutions support).&nbsp; The IT department furthers the mission of BGEA through supporting, developing, scaling, and securing the assets, infrastructure, and programs required by all areas of the ministry while maintaining and ensuring their availability.<br><br></div><div><strong>Job Summary –</strong> The Senior Database Administrator architects, engineers, secures, automates, and optimizes BGEA’s enterprise data platforms across on-premises and cloud environments. The Senior DBA serves as the technical authority for relational database systems, high availability architecture, disaster recovery, data security, and database lifecycle management.<br><br></div><div><br>Ministry Requirements<br><br></div><ul><li>Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ</li><li>Faithfully upholds BGEA in prayer</li><li>Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits</li><li>Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations</li><li>Effectively represents Jesus Christ to those within both personal and professional spheres of influence</li></ul><div><br>Essential Duties and Responsibilities<br><br></div><ul><li>Architects, deploys, and manages relational database platforms including Microsoft SQL Server and MySQL across on-premises, hybrid, and cloud-hosted environments</li><li>Leads complex database migrations, version upgrades, and platform modernization efforts</li><li>Creates necessary ODBC, SSRS, etc. connections and assists IT development teams with connections to new instances.</li><li>Designs and enforces database performance standards including indexing strategy, query optimization,</li><li>Develops and maintains a multi-year enterprise database roadmap including capacity planning, lifecycle management,</li><li>Implements proactive performance monitoring, observability, and automated alerting using enterprise monitoring platforms.</li><li>Partners with development teams to review schema design, data models, and deployment pipelines to ensure scalability, maintainability, and performance.</li><li>Monitors and maintains security of BGEA databases by considering access requests and granting specific, appropriate permission to users</li><li>Monitors database activity and performance utilizing pertinent ministry-provided database analysis tools</li><li>Designs and tests enterprise-grade High Availability (HA) and Disaster Recovery (DR) strategies including Always On Availability Groups, replication, failover clustering, and geo-redundant backup strategies. Conducts regular failover and restoration testing.</li><li>Ensures timely, efficient database restoration in the event of system failure</li><li>Assists in daily Information Technology (IT) operations including, but not limited to diagnosis of problems and completing regularly scheduled activities</li><li>Automates operational database tasks using PowerShell, T-SQL, Infrastructure-as-Code, and configuration management tooling to reduce manual intervention and improve reliability.</li><li>Serves as advisor to management regarding technical direction</li><li>Reviews ministry technology requests or database requirements making recommendations and developing quotes where needed.</li><li>Provides architectural oversight for third-party and SaaS integrations, ensuring secure and performant data exchange patterns (APIs, replication, ETL).</li></ul><div><br>Marginal Duties and Responsibilities<br><br></div><ul><li>Researches and evaluates emerging database technologies, automation tooling, and data platform innovations. Provides benchmark data and strategic recommendations.</li><li>Other duties as assigned</li></ul><div><br>Job Specifications<br><br></div><div><strong><br>Skills and Knowledge<br></strong><br></div><ul><li>Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field OR 10+ years of enterprise database engineering experience.</li><li>Minimum of 8 years’ experience working within an MS SQL environment, with a strong command of MS T-SQL language</li><li>Proven proficiency within current supported versions of MySQL and MSSQL</li><li>Proven ability to understand and work with database analysis tools such as SSMS, SQL Diagnostic Manager, PMM, etc</li><li>Proficiency in working with automation frameworks (PowerShell, Terraform, Ansible, etc.)</li><li>Solid understanding of HA and DR architecture for enterprise database systems</li><li>Proven ability and desire to support and monitor IT software and hardware standard compliancy</li><li>Proven knowledge of client/server architecture</li><li>Strong initiative with ability to work independently relative to assigned priorities</li><li>Strong relational, verbal, and written communications skills, with ability to understandably communicate the “large picture” to a wide range of audiences</li><li>Good comprehension and listening skills, with ability to resolve business challenges</li><li>Proven understanding of MS Office and Windows OS</li></ul><div><strong><br>Physical/Mental Demands<br></strong><br></div><ul><li>Ability to maintain confidentiality</li><li>Flexibility and initiative to adapt to changing circumstances</li><li>Willingness to remain accessible by cell phone/pager</li><li>Strong ability to see projects through to completion</li><li>Ability to deal simultaneously with multiple tasks and projects</li><li>Ability to work productively despite frequent interruptions</li><li>Ability and desire to contribute substantially in a progressive IT environment</li><li>Excellent organizational ability to effectively prioritize tasks</li><li>Consistently high level of integrity and professionalism</li></ul><div><strong><br>Working Conditions<br></strong><br></div><ul><li>Conventional office and IT environment</li></ul>

Senior Database Administrator

<div><strong>Sync with God</strong> is a 501C3, non-profit ministry, to unleash life-changing online discipleship groups on one virtual screen video chat, texting, lessons, journaling, discussions. We simplify Kingdom building, mentoring, and the spiritual growth process while leading more non-Christians to become Christians, so they don’t leave the faith. Short demo video http //bit.ly/sync_walkthru3<br><br><br></div><ul><li>Our Purpose Equipping Christians to bring non-Christians into the Kingdom of God while growing a worldwide movement of discipleship that Christians live 24/7/365.</li><li>Our Vision To increase discipleship, enhance evangelism, deepen the personal connections Christians have with one another, and lead more people to have a relationship with God.</li><li>Our Impact Ending the exodus of believers from the Kingdom of God, spreading the word of God to unreached people groups, and ending the growing drought of disciples, disciplers, and effective discipleship within Christianity today.</li></ul><div><br><strong>Focus </strong>&nbsp;WordPress (Divi), Google Workspace, Microsoft 365, Pathwright, Course Delivery &amp; Global Translation<br><br><strong>Status </strong>&nbsp;Remote Part‑Time Volunteer<br><br><strong>Organization </strong>&nbsp;Sync With God<br><br><strong>Reports To </strong>&nbsp;CEO<br><br><strong>Overview<br><br></strong>We are seeking a mission‑driven <strong>Chief Technical Officer (CTO)</strong> to lead the global technical infrastructure of Sync with God’s online discipleship platform. This leader will oversee the integration of <strong>WordPress (Divi Builder)</strong>, <strong>Google Workspace</strong>, <strong>Microsoft 365</strong>, and the <strong>Pathwright platform</strong> to ensure seamless course delivery, internationalization, security, communication, and scalability.<br><br>The CTO will build a technical architecture that supports <strong>global publishing, translation workflows, marketing funnels, automation, and multilingual course delivery</strong>.<br><br><strong>Responsibilities<br><br>Technical Leadership &amp; Systems Architecture</strong></div><ul><li>Develop and implement a long‑term digital strategy for course delivery, marketing, and international expansion.</li><li>Build an integrated ecosystem connecting&nbsp;</li><li>WordPress (Divi theme) — public-facing site &amp; landing pages</li><li>Google Workspace — team collaboration, cloud storage, workflows</li><li>Microsoft 365 — productivity suite, security, documentation</li><li>Pathwright — course delivery, user experience, assessments, certifications</li></ul><div><br><strong>WordPress &amp; Divi Management</strong></div><ul><li>Oversee all technical aspects of the SyncWithGod.com (or related) site.</li><li>Manage Divi layouts, child themes, page templates, and conversion‑optimized funnels.</li><li>Ensure mobile responsiveness, fast performance, and SEO readiness.</li><li>Manage hosting, backups, security, and plugin ecosystem.</li></ul><div><br><strong>Pathwright Technical Support &amp; Course Implementation</strong></div><ul><li>Serve as the primary technical lead for building, importing, and supporting courses in Pathwright.</li><li>Troubleshoot content delivery, user access, cohorts, pathways, and progress tracking.</li><li>Manage integrations between Pathwright and email platforms, CRM, analytics, and payment gateways.</li><li>Enable scalable translation workflows for international course rollout.</li></ul><div><br><strong>Productivity &amp; Collaboration Systems</strong></div><div>Configure and optimize Google Workspace for file management, forms, workflows, collaboration, and automation.</div><ul><li>Oversee Microsoft 365 for secure document management, SharePoint structure, Teams integration, and digital asset organization.</li></ul><div><br><strong>Multilingual Translation Infrastructure</strong></div><ul><li>Build systems for handling multi-language&nbsp;</li><li>course copies</li><li>subtitles / closed captions</li><li>websites</li><li>emails</li><li>downloadable resources</li><li>Implement translation workflows using AI, volunteers, or translation teams.</li></ul><div><br><strong>Marketing &amp; Automation Systems</strong></div><ul><li>Integrate marketing tools with WordPress &amp; Pathwright&nbsp;</li><li>email automation</li><li>CRM tagging</li><li>lead capture</li><li>funnel tracking</li><li>analytics</li><li>Support social media integration, video delivery, and content distribution.</li></ul><div><br><strong>Technical Support &amp; Training</strong></div><ul><li>Provide support to teams, partners, and course facilitators around the world.</li><li>Create onboarding documentation, training videos, and toolkits for course partners.</li><li>Establish help desk processes for global learners.<br><br></li></ul><div><strong>Qualifications</strong></div><ul><li>Experience as a CTO, Technical Director, Technical Project Manager, or Senior Web Architect.</li><li>Expert in WordPress + Divi Builder, including custom CSS and performance optimization.</li><li>Strong experience with Google Workspace and Microsoft 365 administration.</li><li>Familiarity with online learning platforms—preferably Pathwright.</li><li>Strong understanding of APIs, integrations, automation platforms (Zapier/Make), analytics, and email systems.</li><li>Ability to create scalable structures for internationalization and translation.</li><li>Clear communication skills with both technical and non‑technical stakeholders.</li><li>Passion for discipleship, online learning, and global ministry.<br><br></li></ul><div><strong>Preferred Experience</strong></div><ul><li>Building multilingual websites and handling localization.</li><li>Setting up secure data environments for global users.</li><li>Creating automation between LMS, CRM, email, and marketing tools.</li><li>Experience in ministry, missions, or spiritual formation organizations.</li></ul><div><br></div><div><strong>Desired Skills and Experience</strong></div><div>Leadership, Project Management, Technology / IT, Web Design</div>

Chief Technical Officer

<div><strong>Compensation: $66,130 – $82,770</strong> depending on relevant education, experience, and location.</div><div><br>The Google Workspace Administrator is responsible for the administration, security, and ongoing operational support of Young Life's Google Workspace environment. This role ensures reliable access to Gmail, Google Drive, Google Groups, Google Calendar, and related Workspace services, while enforcing organizational security policies, identity governance, and compliance requirements. Under the supervision of the IT Infrastructure Manager, this position supports enterprise collaboration systems, manages user lifecycle operations, and assists with related infrastructure projects.</div><div><br></div><h3>Essential Duties &amp; Responsibilities</h3><ul><li>Administer and maintain the Google Workspace environment, including Gmail, Drive, Calendar, Groups, Meet, and related services.</li><li>Manage user provisioning and deprovisioning, including account lifecycle management, Organizational Unit (OU) structure, and role-based access controls.</li><li>Configure and maintain Google Admin Console settings including security controls, authentication policies, and device management.</li><li>Manage Google Groups structure, permissions, ownership, and membership, ensuring proper access to file shares and shared drives.</li><li>Support Shared Drives administration including ownership models, sharing controls, retention policies, and permission auditing.</li><li>Implement and maintain security best practices such as MFA enforcement, Conditional Access equivalents, and session controls.</li><li>Configure and monitor Google Workspace audit logs and reporting dashboards to identify suspicious activity and compliance gaps.</li><li>Administer Google Vault for eDiscovery, retention policies, legal holds, and export requests as required.</li><li>Support data governance initiatives including Drive sharing restrictions, external sharing policies, and DLP settings.</li><li>Troubleshoot Workspace authentication, email routing, delivery issues, and end-user access problems.</li><li>Provide Tier-3 escalation support for the Service Center and remote Young Life staff related to Google Workspace services.</li><li>Coordinate with IT Security, Help Desk, and Infrastructure teams to implement Workspace security and compliance initiatives.</li><li>Maintain documentation of Google Workspace configurations, policies, and operational procedures.</li><li>Coordinate with vendors and Google support for troubleshooting and escalations as needed.</li><li>Assist with infrastructure projects integrating with Workspace, including SSO, identity federation, and automation tools.</li></ul><div><br></div><h3>Education</h3><ul><li>College degree in a computer-related field desired (experience may be considered in lieu of education).</li><li>Google Workspace certifications preferred (e.g., Google Professional Workspace Administrator).</li></ul><div><br></div><h3>Required Experience</h3><ul><li>3–5 years of experience administering Google Workspace in an enterprise environment.</li><li>Experience with Identity and Access Management (IAM), including SSO and directory integrations.</li><li>Experience managing Organizational Units (OUs), group policy structures, and role-based admin delegation.</li><li>Strong knowledge of Google Groups, Shared Drives, and file sharing permissions.</li><li>Experience with email troubleshooting including routing, SPF/DKIM/DMARC, spam filtering, and mail flow analysis.</li><li>Experience with Google Vault, retention policies, and eDiscovery workflows.</li><li>Experience with automation tools such as GAM (Google Apps Manager), Google Workspace APIs, or scripting with PowerShell/Python.</li><li>Ability to maintain confidentiality with sensitive customer and internal information.</li><li>Strong written and verbal communication skills; ability to communicate technical concepts to non-technical staff.</li><li>Experience working with IT security frameworks and applying security controls to collaboration platforms.</li></ul><div><br></div><h3>Preferred Experience</h3><ul><li>Experience with endpoint management solutions (ChromeOS, MDM, Windows/macOS integration).</li><li>Experience with Microsoft 365 or hybrid collaboration environments.</li><li>Experience with AWS or Azure cloud services and identity integrations.</li><li>Familiarity with DLP solutions and compliance auditing tools.</li><li>Experience supporting large-scale nonprofit or distributed workforce environments.</li></ul><div><br></div><h3>Working Conditions</h3><ul><li>Office environment.</li><li>May require after-hours maintenance and emergency support.</li><li>On-call rotation may be required depending on operational needs.</li></ul><div><br><em>Young Life shall only employ individuals who profess a belief in Jesus Christ as their personal Savior and Lord and subscribe to the Young Life Statement of Faith. Employees and volunteers shall be ready to fulfill ministry functions, refrain from conduct that detracts from biblical standards supported by Young Life, and abide by all organizational policies.</em></div>

Google Workspace Administrator

<div><em>The Christian Broadcasting Network (CBN)</em> is searching for a <strong>Senior</strong> <strong>Infrastructure Engineer </strong>who is responsible for the design, reliability, and ongoing improvement of the organization’s core technology infrastructure. This position plays a key role in ensuring the availability, recoverability, and operational stability of critical systems spanning on‑premises platforms and integrated cloud services. Serving in this position facilitates ministry activities and contributes to CBN’s Biblical mission to advance the Gospel of Jesus Christ worldwide.</div><div><br></div><div>This role emphasizes thoughtful system design, operational reliability, and automation, with an expectation that repeatable infrastructure tasks are progressively converted into secure and maintainable automated solutions. The Senior Infrastructure Engineer serves as a senior technical resource and escalation point, working closely with operations and technology teams to ensure infrastructure services remain resilient, well-documented, and aligned with organizational needs.</div><div><br></div><div><strong>The successful candidate will have the following qualifications:<br></strong><br></div><ul><li>Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field preferred, or an equivalent combination of education and 10 or more years of experience in infrastructure or systems engineering roles preferred</li><li>Strong experience with production virtualization platforms, primarily Microsoft Hyper‑V, with VMware considered a beneficial complement</li><li>Intermediate‑level administration and troubleshooting of Windows Server and Linux, including use of hybrid management tools such as Azure Arc or comparable solutions</li><li>Hands‑on experience with enterprise backup and recovery platforms (e.g., Rubrik, Veeam) and performing restoration testing and operational validation, along with supporting disaster recovery solutions such as Azure Site Recovery in hybrid environments</li><li>Foundational understanding of Microsoft Azure infrastructure services and integrating cloud capabilities with on‑premises systems, plus solid knowledge of internet‑facing components such as load balancers, web platforms, and transport security</li><li>Proficiency in automation and scripting using PowerShell, Python, or similar tools, and strong working knowledge of core enterprise services including DNS, DHCP, directory‑integrated services, and certificate lifecycle management</li><li>Scripting skills are a plus</li><li>Client centric and able to work in a variety of environments; must be able to manage customer relationships</li><li>Demonstrated expert level troubleshooting and analytical skills</li><li>Proven communication &amp; organizational skills; must have ability to communicate at all levels within the organization both verbally and in writing</li><li>Must be able to work independently and as part of a team</li><li>Project Management experience a plus</li><li>Demonstrate life application of Biblical principles and practices in alignment with CBN’s non-profit Christian mission</li></ul><div>&nbsp;</div><div>CBN is a global nonprofit ministry demonstrating the love of God by sharing the Gospel through digital content, traditional media, and humanitarian aid. Headquartered in beautiful Virginia Beach, VA, CBN offers a professional and rewarding work environment, competitive salary, and benefits package to include healthcare for full time positions.<br><br></div><div><em>We are unable to give full consideration to resumes without applications.</em></div>

Senior Infrastructure Engineer

<div>World Vision is hiring a <strong>Data Architect</strong> to lead the development of our enterprise data warehouse and setting data architecture standards.</div><div><strong>At a Glance</strong></div><div><strong>Role: </strong>&nbsp;Data Architect</div><div><strong>Reports to:</strong> Director, Information Systems&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</div><div><strong>Location: </strong>Remote/Hybrid&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</div><div><strong>Requirements: </strong>Bachelor's degree in computer science, information systems, or related field or equivalent work experience (eight years). In addition to education or education equivalent, requires 8-10 years of information systems work experience with a strong understanding of information systems architectures.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</div><div><strong>Preferred Experience:</strong> Expertise in data architecture and data modeling. Demonstrated experience designing and implementing data solutions in a Microsoft ecosystem (e.g., SQL Server, Power BI/SSRS/SSAS) and integrating data across multiple applications and platforms.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</div><div><strong>Work Authorization: </strong>Must be authorized to work in the U.S.A for any employer.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</div><div><strong>Estimated hiring range: </strong>$114,600 - $166,750</div><div><strong>The Job</strong></div><div>The Data Architect will lead the development of our enterprise data warehouse and setting data architecture standards for World Vision U.S., ensuring the design, implementation, and operationalization of a cohesive data architecture and technical framework across all of the digital team</div><div><strong>Responsibilities</strong></div><ul><li>Keep Christ central in individual and corporate life; actively participate in and contribute to the spiritual disciplines of the organization (Christian conduct, chapel, prayer, worship, devotions, and leadership of devotions); incorporate World Vision Core Values into decisions within scope of role.&nbsp;</li><li>Help carry out our Christian organization’s mission, vision, and strategies. Personify the ministry of World Vision by witnessing to Christ and ministering to others through life, deed, word and sign.​ &nbsp;</li><li>Oversee the development of World Vision U.S.' Data architecture design, standards and operational implementations. Maintain a focus on the utilization of new technologies and methodologies in the most appropriate and cost-effective manner within World Vision.&nbsp;</li><li>Manage internal client/customer relationships to ensure that service objective expectations are developed and managed appropriately.&nbsp;</li><li>Develop and oversee staffing to support the operations of all supported database technologies and direct the team in the processes to evaluate and develop the strategic growth and maturity of the data architectures, optimization of database products for performance and cost.&nbsp;</li><li>Consult with senior leadership regarding emerging technologies and opportunities to improve reliability, reduce costs and provide adequate growth capacity that is aligned with the overall strategic plans of the ISG organization.&nbsp;</li><li>Maintain a current knowledge of emerging technologies and constantly evaluating the potential impact to World Vision US.&nbsp;</li><li>Liaise with World Vision International Office, Partnership Office CIO, staff and other regional/national/field offices in support of data architectures and integration requirements.&nbsp;</li><li>Work with the operations and project managers to hire, terminate, train and counsel employees; evaluate employee performance against individual and team goals and recommend salary increases, promotions and other personnel actions.&nbsp;</li><li>Perform other duties as assigned.&nbsp;</li><li>Work collaboratively with team members when assigned to work as a member of a team.&nbsp;</li><li>Keep informed of organizational announcements, activities and changes via regular reading of the WVUS Intranet and other corporate communication tools.&nbsp;</li></ul><div><br><strong>You Bring These Skills</strong></div><ul><li>Data architecture &amp; modeling: Strong experience designing enterprise data models (conceptual/logical/physical), including dimensional modeling (star/snowflake) and normalized models; ability to translate business needs into scalable data structures.</li><li>Azure Data Plaform: Azure Data Platform: Expertise architecting and supporting solutions across Microsoft’s cloud data ecosystem, including Microsoft Fabric (data engineering, lakehouse, pipelines), Azure SQL, and Data Lake, with strong proficiency in data governance, cataloging, lineage, and security using Microsoft Purview.</li><li>Microsoft SQL Server: Deep knowledge of MS SQL Server (T-SQL, schema design, indexing, query performance tuning, security, and operational best practices).</li><li>Data integration / ETL: Experience building and managing pipelines using SSIS (or equivalent ETL/ELT tooling), including orchestration, monitoring, and error handling.</li><li>BI / Semantic layer: Experience designing and supporting analytics solutions using SSAS (Tabular) and/or equivalent semantic modeling; understanding of measures, hierarchies, and reusable data sets.</li><li>Reporting &amp; visualization: Hands-on experience with Power BI (data modeling, DAX fundamentals, dataset governance) and/or SSRS for operational reporting.</li><li>Master Data Management: Experience with MDS or another MDM/master data tool and concepts (golden record, survivorship, reference data, stewardship workflows).</li><li>Data governance &amp; quality: Practical experience implementing data standards, lineage/metadata practices, data quality controls, and access/security patterns.</li><li>Communication &amp; stakeholder management: Ability to partner with technical and non-technical stakeholders, document architecture decisions, and guide teams toward consistent implementation.&nbsp;</li></ul><div><br><strong>Requirements</strong></div><div>Bachelor's degree in computer science, information systems, or related field or equivalent work experience (eight years). In addition to education or education equivalent, requires 8-10 years of information systems work experience with a strong understanding of information systems architectures.&nbsp; &nbsp; &nbsp;</div><div><br><strong>Preferred Experience: </strong>Expertise in data architecture and data modeling. Demonstrated experience designing and implementing data solutions in a Microsoft ecosystem (e.g., SQL Server, Power BI/SSRS/SSAS) and integrating data across multiple applications and platforms.</div><div><br><strong>Salary &amp; Benefits</strong></div><div><strong>WVUS Pay Grade Level</strong>: 229&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</div><div><strong>Estimated hiring range</strong>: $114,600 - $166,750&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</div><div>The posted hiring salary range reflects pay for U.S. locations and is determined using market data and internal compensation guidelines. Actual compensation may vary depending on the candidate’s geographic location, job-related experience, and applicable laws.</div><div><br><strong>About World Vision&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong></div><div>We're a global Christian humanitarian organization. We partner with children, families, and their communities to empower them as they reach their full potential by tackling the causes of poverty and injustice. For 75 years, World Vision has followed Jesus' example to show unconditional love to the poor and oppressed. We serve every child regardless of faith.</div><div><br><strong>What Happens Next?&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong></div><div>Due to the high volume of applications, only short-listed candidates will be contacted for an initial phone conversation with a recruiter. We encourage you to submit a PDF resume and a cover letter. Our goal is to fill this vacancy with the right person in the shortest amount of time.</div>

Data Architect

<div><strong>MailWell: Data Services<br></strong>masterworks.agency<br><br></div><div><strong>General Description:</strong></div><div>The Marketing Data Specialist will leverage data management tools to clean, prepare and deliver audiences selected for marketing efforts. This role selects data based on written targeting strategies, works with our project management, client engagement and analytics teams to ensure accuracy, then prepares and delivers marketing files for use by a vendor or an internal marketing team.&nbsp;<br><br></div><div><strong>Primary Responsibilities:</strong></div><ul><li>Follow established processes to select audiences and prepare data for marketing efforts, delivering on the project requirements with a very high degree of accuracy.</li><li>Incorporate data from multiple sources using a variety of data software tools which include Google BigQuery, Microsoft Excel, Matillion, and Magnus.</li><li>QC data elements for projects received from clients, transformed data, final output file, and reports. &nbsp;</li><li>Partner with developers, analysts, project management, and client engagement teams to gather documentation and instructions necessary to complete data projects on time.</li><li>Create and update documentation on current processes for the data team and&nbsp; other agency teams, client contacts, and third-party data partners.</li><li>QC your work and the work of team members for data quality, process and accuracy.&nbsp;</li><li>Troubleshoot data errors and anomalies, and provide recommended solutions.</li><li>Perform ad-hoc queries as needed to answer questions about the data.&nbsp;</li><li>Create data query logic from non-technical requests.&nbsp;</li><li>Escalate any data or project issues to the Data Services Manager, as required.</li></ul><div><br></div><div><strong>Professional Competencies:</strong></div><ul><li>An adaptable and resilient mindset, comfortable with a dynamic work environment and evolving technological landscape</li><li>A very high level of attention to detail&nbsp;</li><li>Excellent organizational skills&nbsp;</li><li>Proactive communication&nbsp;</li><li>Ability to multi-task&nbsp;</li><li>Ability to manage assigned tasks and projects to ensure they are completed on schedule</li><li>Self-directed and able to work at peak performance in a fast-paced, production-oriented environment&nbsp;</li><li>A desire to work as part of a team in a collaborative environment</li><li>Ability to think critically and think outside the box</li><li>A commitment to continuous learning</li></ul><div><br></div><div><strong>Technical Competencies:</strong></div><ul><li>Knowledge of database relationships and architecture</li><li>Demonstrated ability to quickly learn and adapt to new software, tools, and technological advancements</li><li>Proficiency with Google Workspace and Microsoft Office Suite</li><li>Intermediate coding language skills (SQL, etc)</li><li>Proficiency in data management tools appropriate to this position:<ul><li>Relational database tools&nbsp;</li><li>Data encryption and transfer technologies (SFTP or use of APIs)&nbsp;</li><li>Cloud-based data lake technologies such as Google Big Query</li><li>Knowledge of basic direct mail and digital marketing metrics a plus</li></ul></li></ul><div><br></div><div><strong>Work Experience:</strong></div><ul><li>1+ years of experience in a related field (data science, database management, analytics, information technology, or marketing analytics)</li></ul><div><br></div><div><strong>Educational Requirements:&nbsp;</strong></div><ul><li>Bachelor’s Degree in a related field (data science, data analytics, data technology, database management, software and data engineering, information technology, applied mathematics, computer science)</li></ul>

Marketing Data Specialist

<div>&nbsp;<strong>The Job</strong></div><div>The Senior Salesforce Developer will design, develop, and maintain software applications and back-office systems. The position will be writing the code that powers our ministry.&nbsp;</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Design and develop Lightning Web Component Open Source (LWC OSS) applications that securely communicate to, and pull from, the Salesforce platform within LWC OSS</li><li>Using Agile development methods, design and develop custom applications on the Salesforce platform utilizing Apex, Visualforce, and Lightning Web Components on the Salesforce / force.com platform for Christian Care Ministry’s websites/portals, internal business processes, back-office systems, and mobile applications&nbsp;</li><li>Build software that allows our employees to delight our members</li><li>Explore and recommend new technology platforms and capabilities</li><li>Participate in agile development teams, constantly improving quality</li><li>Cross-train with senior development staff in the maintenance of applications, databases, and stored procedures</li><li>Provide mentorship of other developers; taking ownership of key development initiatives as assigned</li><li>Manages integration initiatives and implementation of third-party plug-ins</li><li>Participate in code reviews&nbsp;</li><li>Develop robust Apex and JavaScript Jest test cases that thoroughly validate both positive and negative scenarios, ensuring high code coverage and reliable application behavior</li><li>Collaborate with UI/UX Designers to help contribute to the design and implementation of scalable, high-performance Salesforce solutions, ensuring alignment with enterprise architecture and business goals</li><li>Mentor and coach junior and mid-level developers, fostering a culture of continuous learning, code quality, and best practices</li><li>Take ownership of end-to-end solution delivery, including requirements gathering, technical design, development, testing, deployment, and post-release support</li><li>Contribute to and maintain comprehensive technical documentation, including solution designs, data models, integration specifications, and development standards to support knowledge sharing and long-term maintainability&nbsp;</li></ul><div><br></div>

Senior Salesforce Developer

<div>&nbsp;</div><div>The Principal Software Solutions Architect (PSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The PSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, establishing architectural standards and working directly with the software delivery team to ensure quality development and release of features. The PSA coordinates with our project managers to ensuring organizational alignment in terms of timelines, commitments, and status.&nbsp; The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy.&nbsp;</div><div>During the project design efforts, the Principal Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to CCM Members.&nbsp; Additionally, PSA works closely with the manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy. This includes providing input into the enterprise architecture, representing the PSA’s domain pillar.</div><div><br>The Principal Solutions Architect – with a background in the various technologies and stacks (JavaScript/NodeJS/ExpressJs/React/Postgres, Salesforce/Lightning Web Components OSS, .NET/SQL Server, Web Services) – works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, deployment, and user access.&nbsp; They will also conduct requirements-gathering from end users, stakeholders, and other SMEs.</div><div><br>The Principal Solutions Architect is a key technical leader within our organization, mentoring Senior Solutions Architects and software developers in architecture, technology, and leadership.&nbsp;</div>

Principal Software Solutions Architect

<div><strong>Who We Are<br></strong><br></div><div>CV (Christian Vision) is a global organization that exists to introduce people to Jesus and encourage them to become his true followers. Founded in 1988 by Robert Edmiston, CV is driven by a pioneering spirit embracing creativity and innovation to advance evangelism through new horizons, in both physical and digital realms.</div><div><br></div><div><strong>Job overview<br></strong><br></div><div>We are seeking a skilled, creative, and strategic<strong> Bot Creator</strong> who shares our passion for evangelism and wants to join our dynamic team. The Bot Creator is responsible for setting up, testing, implementing, and maintaining chatbot and automation solutions across various platforms to support Social Direct’s goals. It involves hands-on work to build, update, and troubleshoot chatbots while managing project details and ensuring all tasks are completed accurately and on time. The position focuses on practical implementation, administration, and quality assurance, ensuring bots are tested, compliant, and effective. The candidate will collaborate with tech, data, and localisation teams, maintaining strong communication and documentation. This role suits someone with excellent attention to detail, strong organisational skills, and the ability to manage multiple priorities while confidently executing chatbot tasks—rather than deep technical expertise.<br><br></div><div><strong>Specific Responsibilities<br></strong><br></div><ul><li>Set up, test, and maintain chatbots and automation bots across platforms such as websites, messaging apps, and social media.</li><li>Configure, update, and troubleshoot chatbot systems to ensure all components function accurately and efficiently.</li><li>Deploy and test bots, focusing on functionality, accuracy, and issue resolution, while documenting results clearly.</li><li>Track, analyse, and report A/B test outcomes, presenting findings in a structured and actionable format.</li><li>Support the design of intuitive, user-friendly customer journeys for seekers and users across all chatbot interactions.</li><li>Collaborate closely with Localisation Manager, Localisation, and Tech teams to ensure alignment with Social Direct’s strategic objectives.</li><li>Prepare and maintain detailed documentation, spreadsheets, and reports on chatbot configurations, updates, and performance.</li><li>Maintain consistency in tone, accuracy, and messaging across all bots, including managing multi-language translations with localisation teams.</li><li>Manage deadlines, monitor implementation progress, and ensure deliverables meet quality and performance standards.</li><li>Understand and apply chatbot data analysis to monitor quality, accuracy, and user experience.</li><li>Contribute to product roadmaps, sprint planning, and feature development through effective coordination, reporting, and follow-up.</li><li>Act as the main point of contact for chatbot updates, ensuring clear communication, compliance with platform policies, and strong version control for long-term scalability.</li><li>As part of a global organisation, you will be required to collaborate across time zones, which may involve out-of-hours availability.<br><br>&nbsp;</li></ul><div><strong>General Responsibilities<br></strong><br></div><div>Fulfil all duties outlined above for this specific role, and as directed below for all team members within CV. This includes, but is not limited to:<br><br></div><ul><li>Actively pursue personal, professional, and spiritual growth.</li><li>Contribute positively to our team culture by upholding CV’s values in attitude and action.</li><li>Comply with all CV policies, procedures, and regulatory requirements.</li><li>Maintain confidentiality and demonstrate integrity in all matters.</li><li>Engage fully in staff and team meetings, collaboration, and communication.</li><li>Commit to continuous learning and development as needed for the role.</li><li>Foster respectful, clear, and constructive communication across all interactions.</li><li>A practising Christian in full agreement with the CV Statement of Faith.&nbsp;</li><li>Actively involved in a local church or Christian faith community.&nbsp;</li><li>Committed to living according to biblical values.</li></ul><div>&nbsp;</div><div><strong>Skills, Experience and Education<br></strong><br></div><ul><li>Strong hands-on administrative and implementation skills with excellent attention to detail.</li><li>Experience managing or executing digital projects, workflows, or content operations.</li><li>Ability to follow established processes and document outcomes accurately.</li><li>Strong collaboration skills with cross-functional teams</li><li>Comfortable working with multi-language chatbots and collaborating with international teams.</li><li>Analytical and organised, with a focus on delivering high-quality, error-free work.</li><li>Comfortable working in a fast-paced, agile environment</li><li>Proficiency in using spreadsheets, dashboards, task management tools, or project tracking software</li><li>No advanced technical expertise required, but willingness to learn and confidently use chatbot platforms and automation tools is essential.</li><li>Bachelor’s degree or 2 years experience in Administration, Operations, Communications, or Project Management.</li></ul>

Bot Creator

<div>What would it be like to use your gifts in strategy, technology, innovation, and operations to build an agile infrastructure for ministry growth? Here at Alpha Canada, that is what we do and who we do it with everyday.&nbsp;<br><br></div><div>This role bridges vision and execution—Leading the translation of strategic priorities into practical structures, processes, and rhythms across the organization. This is a leadership role focused on <strong>mobilizing people, guiding innovative change, and stewarding organizational health</strong> as Alpha Canada grows. The Director of Technology &amp; Operations ensures that Alpha Canada’s vision is supported by strong, scalable operational and technical systems.&nbsp;<br><br></div><div><strong>What we’re looking for</strong></div><div>We are looking for an entrepreneurial, collaborative leader who works closely with every team, executive leadership, and ministry partners to help the organization operate with integrity, excellence, and faithfulness. You will serve as the overseer for organization-wide system and process decisions while building alongside leaders and staff. This role requires someone who can lead through influence, guide teams through change, and make thoughtful decisions that balance innovation, stewardship, and care for people. We are interested in a candidate who is comfortable working in ambiguity, leading others through it, and designing structures. The ideal candidate has a stewardship mindset and is capable of navigating complexity to lead with calm and clarity. You should be an early-adopter of digital tools with strong strategic thinking paired with hands-on operational leadership, execution, and the ability to bring others with you.<br><br></div><div><strong>What You Get to Do</strong></div><ul><li><strong>Design Systems for Growth:</strong> Lead the design and implementation of operational systems and tools that support long-term scalable growth.</li><li><strong>Lead Digital Strategy:</strong> Provide leadership and oversight of the ministry’s software stack and steward the selection and use of digital tools.</li><li><strong>Drive Automation:</strong> Develop automation and digital solutions that empower staff to focus more deeply on ministry work.</li><li><strong>Champion Adoption:</strong> Lead organizational change and adoption, ensuring consistent, agreed-upon systems and workflows consistently understood, adopted, and sustained across teams, while supporting leaders and staff through transitions.</li><li><strong>Manage Risk:</strong> Maintain an organizational risk register with data and technology</li><li><strong>Operational Leadership:</strong> Oversee agile organizational operations and provide leadership to staff in Salesforce, data, and IT management.</li><li><strong>Facilitate Collaboration:</strong> Establish and steward operational rhythms that support cross-team collaboration and identify bottlenecks to efficiency.</li><li><strong>Champion a culture of thoughtful experimentation</strong>, piloting new tools, processes, and approaches to improve effectiveness while balancing risk and stewardship.</li></ul>

Director of Technology and Operations

<h3><strong>About Subsplash</strong></h3><div>Subsplash is an exciting award-winning team of 280+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we’ve remained family owned and operated while pioneering the market with the first ever church mobile app. Since then, we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 14,000+ clients, creating impactful products, and delighting the millions of people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world.</div><div>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to Glassdoor and see for yourself!</div><div><br></div><h3>About the Team</h3><div>The IT Team at Subsplash is the foundation that maintains all the activities and services that are required to support business functions as well as ensuring proper security across all IT systems. We are passionately focused on delivering delightful support to our internal customers. We achieve this by providing robust day-to-day technical support that empowers our fellow Subsplash employees to perform their best work most often. Beyond daily technical support, our team handles crucial functions such as access management, user provisioning and deprovisioning, new hardware and software setup, and diligently works to keep our dues and subscription spend under budget.</div><div><br></div><h3>About the Role</h3><div>The IT Support Engineer is a high-impact role designed to bridge the gap between technical execution and strategic IT operations. Reporting to the Sr. Director of Risk, Compliance &amp; IT, your goal is twofold: provide expert Tier 3 support and, more importantly, pioneer the automated solutions that eliminate recurring issues. You will be the problem-solver who looks at our 4,000+ annual tickets as data points to automate out of existence, rather than just tickets to solve. The secret to this team's success lies in being exceptionally thorough and organized, while maintaining a high level of energy and enthusiasm, and this role embodies these qualities and serves as a model for the team.</div><div><br></div><h3><strong>Compensation</strong></h3><ul><li>The total compensation for this position is between $90,000-$96,000/yr depending on experience level.</li></ul><div><br></div><h3><strong>Hours</strong></h3><ul><li>This role follows a standard schedule of 8:30 AM – 5:00 PM Pacific Time. To ensure strong collaboration and team alignment, we’re prioritizing candidates who are either located in the Pacific Time Zone or are able to work these hours consistently without scheduling conflicts.</li></ul><div><br></div><h3><strong>Essential Functions of This Role:</strong></h3><div><strong>1. Systemic Automation &amp; Scaling</strong></div><ul><li><strong>Identity Lifecycle Management:</strong> Lead the administration of <strong>Okta</strong> and <strong>Google Workspace</strong>. Architect automated provisioning/deprovisioning workflows to ensure security and a "Day 1 ready" onboarding experience.</li><li><strong>Zero-Touch Deployment:</strong> Own the <strong>Jamf Pro/Intune</strong> environment to maintain a Zero-Touch hardware lifecycle, ensuring devices ship directly to users and configure themselves without manual IT intervention.</li><li><strong>Workflow Automation (iPaaS):</strong> Identify and implement automation opportunities using tools like <strong>Zapier or Workato</strong> to bridge gaps between HRIS, Identity, and Communication platforms.</li><li><strong>Ticket Deflection:</strong> Proactively identify ticket clusters and implement technical solutions, such as AI-powered Slack bots or API-based scripts, to increase ticket deflection and empower user self-service.</li><li><strong>Endpoint Health:</strong> Manage the deployment and health of our security stack via MDM. Act as the internal point of contact for our <strong>MDR provider</strong>, assisting in the remediation of flagged endpoint vulnerabilities.</li></ul><div><br><strong>2. Advanced Support &amp; Shift Ownership</strong></div><ul><li><strong>PT Operational Coverage:</strong> Provide dedicated IT support and oversight during Pacific Time business hours, ensuring consistent service levels for our remote workforce after the ET team concludes their day.</li><li><strong>Advanced Technical Resolution:</strong> Serve as a lead technical resource for intricate software, hardware, and SaaS connectivity challenges, utilizing deep diagnostics to find permanent solutions for remote users.</li><li><strong>Virtual Asset Management:</strong> Oversee the remote hardware lifecycle and vendor relationships, ensuring hardware procurement and shipping processes are efficient and within budget.</li><li><strong>Digital "Concierge" Support:</strong> Provide high-energy, delightful technical support via Slack, web, and remote-access tools, maintaining a strong connection with a distributed team.</li></ul><div><br><strong>3. Documentation &amp; Mentorship</strong></div><ul><li><strong>Standardization:</strong> Develop the source of truth for IT processes. Create technical documentation and SOPs that ensure operational consistency across all time zones.</li><li><strong>End-User Empowerment: </strong>Design and deliver remote training programs that teach users how to leverage our tech stack effectively, reducing "how-to" inquiries and empowering self-reliance.</li></ul><div><br></div><h3><strong>Required Education and Experience:</strong></h3><ul><li><strong>Experience:</strong> 5+ years of progressive IT experience, with a focus on supporting fully remote or distributed teams.</li><li><strong>Identity Management:</strong> Deep hands-on experience with <strong>Okta</strong> (IdM/SSO) in a production environment.</li><li><strong>MDM Expertise:</strong> Proficiency in <strong>Jamf Pro</strong> or <strong>Microsoft Intune</strong> for remote endpoint management.</li><li><strong>AI &amp; Automation:</strong> Demonstrated ability to use <strong>AI tools</strong> (e.g., ChatGPT, Copilot, or specialized IT bots) to streamline workflows and a proficiency in scripting (<strong>Bash or Python</strong>) to eliminate repetitive tasks.</li><li><strong>Technical Breadth:</strong> Expert-level support for <strong>macOS</strong> and <strong>Google Workspace</strong>; comfortable supporting Windows as needed.</li></ul><div><br></div><h3><strong>Desired Qualifications:</strong></h3><ul><li><strong>Advanced Certifications:</strong> <strong>Jamf Pro (300 or higher)</strong>, <strong>Okta Certified Administrator</strong>, or specialized security certifications (e.g., <strong>SC-300</strong>, <strong>GCW</strong>).</li><li><strong>Infrastructure as Code &amp; Logic:</strong> Familiarity with automation logic or low-code platforms (e.g., <strong>Workato, Zapier, Rewatch, or Tines</strong>) to create "self-healing" IT workflows.</li><li><strong>Implementation:</strong> Hands-on experience deploying or tuning <strong>AI-powered service desk tools</strong> (e.g., Rovo, Gemini, or specialized LLM-based integrations) to drive ticket deflection.</li><li><strong>Security Frameworks:</strong> Practical knowledge of <strong>SOC2, ISO 27001, or NIST</strong> standards, specifically regarding how IT operations support remote-first compliance.</li></ul><div><br></div><h3><strong>Location</strong></h3><div>Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div><br>AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.<br><br>We are not sponsoring relocation for this role so unfortunately, if you do not <strong>currently </strong>reside in one of these states, we are unable to consider your application.</div><h3><br><strong>Benefits</strong></h3><div>Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance all free of charge, Competitive Compensation, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech</div>

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