<div><strong>Work. Serve. Thrive.</strong>&nbsp; &nbsp;<br><br></div><div>Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.&nbsp; &nbsp;</div><div>Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.<br><br></div><div>Learn more about Feeding America <a href="https://www.feedingamerica.org/our-work">here</a>.<br><br>This position is fully remote with minimal annual travel, and this person will be required to attend any on-site meetings or trainings as designated by their manager or department leadership. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.&nbsp; &nbsp;<br><br></div><div><strong>The Opportunity</strong> &nbsp;<br><br></div><div>The Specialist will support applications within the Digital Platform Technology team that serve neighbors, agencies, and food banks, throughout the Feeding America network. Support Digital Platform Technology Team by providing customer service, generating reports and responding to business requests.&nbsp;</div><div><br><strong>Compensation<br></strong><br>Here at Feeding America national organization, equality is central to our mission and is an integral part of our compensation policies and structures. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions. <br><br><strong>Salary Range: $66,000-71,000 Based on Experience. This is a non-exempt position and is eligible for overtime.</strong></div><div><strong><br>Responsibilities:</strong></div><ul><li>Provide Tier 1 ticket resolution for users across the applications developed and supported by the Digital Platform Technology team.</li><li>Use established processes and tools to accurately triage bugs and user issues in a timely manner.</li><li>Provide timely and exceptional customer service by communicating issue status and resolution to users.</li><li>Generate weekly, monthly and ad-hoc reports using SQL, PowerBI, and Excel for internal and external stakeholders.</li><li>Attend regular standup calls to collaborate with Agile development teams and communicate resolutions for issues that require further development.</li><li>Attend monthly user calls, onboarding sessions and food bank check-ins as needed to learn platform and become familiar with user issues.</li><li>Provide data exchange functions and services for historical data imports.</li><li>Host regular “Office Hours” calls for platform users.</li></ul><div><br><strong>Required Technical Competencies and Experience</strong>&nbsp; &nbsp;&nbsp;</div><ul><li>Minimum of 3 years of work experience in an Information Technology or technical customer service environment.</li><li>Advanced problem-solving skills; ability to work on complex problems requiring strong analytical and conceptual insights.</li><li>Attention to detail, excellent time management skills and the ability to excel while managing shifting priorities.</li><li>Intermediate in Microsoft Office Suite (Excel, PowerPoint).</li><li>Excellent written and oral communication skills; ability to distill complex business analysis and specifications and communicate complex ideas clearly.</li><li>Ability to excel in an ambiguous environment and lead change within the organization.</li><li>Collaborative team player, capable of working well with others but also autonomously with little direction and a demonstrated ability to work cross-functionally.</li><li>Comfortable presenting to groups.</li></ul><div><br><strong>Foundational Requirements:</strong></div><ul><li><em>Mission Focused</em> – Demonstrates a commitment to Feeding America’s mission through work and action. Is committed to people keep people facing hunger at the center of our work and strives to translate this commitment into action on a daily basis. Willing to advocate for people facing hunger and serve as an ambassador for Feeding America inside and outside of work.</li></ul><div><br></div><div><strong><em>Feeding America’s goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging and</em></strong><strong> </strong><strong><em>contribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need. We encourage all individuals, including those from historically under-represented communities and individuals with lived experience of hunger, to apply.</em></strong></div><div><br></div><div><strong><em>Feeding America participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.</em></strong></div>

Specialist, Digital Platform Technology Support

<div><strong>Get Involved!<br></strong><br></div><div>Samaritan's Purse is looking for a Support &amp; Implementation Specialist to join our Internal Cloud team remotely. This position is the primary technical point of contact for partner organizations, guiding partners through the successful implementation and ongoing utilization of our Ark Cloud Services (ACS) platform. &nbsp;</div><div><strong>A day in the life of a Support &amp; Implementation Specialist:</strong></div><div><br></div><div>At Samaritan's Purse, the Gospel really is the center of all we do!&nbsp; We start each day with a time of devotions and spend time praying for each other, our staff, and volunteers who serve around the globe.<br><br></div><div><strong>In the role of Support &amp; Implementation Specialist, you will have the opportunity to:<br></strong><br></div><ul><li>Maintain a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ.</li><li>Diagnose and resolves technical issues reported by partners, providing timely and effective solutions to minimize service disruptions</li><li>Guide partners through the configuration of ACS products according to partner needs, tailoring settings and features to meet specific business requirements</li><li>Provides technical documentation, best practices, and hands-on support to partners during the deployment of ACS solutions</li><li>Assist the Senior Implementation Consultant in guiding partners through the initial setup process for ACS, including account creation, configuration, and data migration&nbsp;</li><li>Provide consulting to partners regarding integrating ACS products with existing systems and workflows&nbsp;</li><li>Work with the Senior Implementation Consultant to develop and deliver training materials and documentation for partners on ACS functionality, best practices, and troubleshooting techniques</li><li>Manage support tickets, track partner issues, and ensure prompt and efficient resolution</li><li>Contribute to the development and maintenance of an internal knowledge base with documented solutions, FAQs, and technical guidance for ACS &nbsp;</li><li>Foster strong relationships with partners, actively communicating updates, changes, and new features related to ACS<br>Monitor partner usage patterns and identify potential issues before they escalate, offering proactive advice and support &nbsp;</li><li>Gather feedback from partners on ACS products and support processes, identifies areas for improvement, and suggests enhancements</li></ul><div><br></div><div><strong>Qualifications &amp; Experience:<br></strong><br></div><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Thorough knowledge of various implementation and cloud tools, techniques, and methodologies to troubleshoot and resolve complex technical problems in public cloud environments.</li><li>Strong technical aptitude and experience working with cloud technologies, such as AWS, Azure, Google Cloud or OpenStack.<br><br></li></ul><div><strong>Job Location: Remote<br></strong><br></div><div><strong>Type:&nbsp; </strong>Full-Time<br><br></div><div><strong>Language Requirement:&nbsp; </strong>Fluency in English (required)<br><br></div><div><strong>Benefits:</strong></div><ul><li>On-site Medical Clinic (staff and dependents)&nbsp;</li><li>Medical, prescription, dental &amp; vision insurance</li><li>Flexible Spending Account (FSA)</li><li>Long-term and Short-term disability insurance</li><li>Paid Family Medical Leave&nbsp;</li><li>Term Life Insurance</li><li>401(k) retirement savings plan</li><li>10 paid holidays</li><li>12 vacation/personal days</li><li>10 sick days</li></ul><div><br><strong>Samaritan's Purse Mission Statement:</strong></div><div>Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.</div><div><br><strong>Samaritan's Purse Statement of Faith:</strong></div><ul><li>We believe the Bible to be the inspired, the only infallible, authoritative Word of God. 1 Thessalonians 2:13; 2 Timothy 3:15-17.</li><li>We believe that there is one God, eternally existent in three persons:&nbsp; Father, Son, and Holy Spirit.&nbsp; Matthew 28:19; John 10:30; Ephesians 4:4-6.</li><li>We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15.</li><li>We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit.&nbsp; Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:89; Titus 3:4-7.</li><li>We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life.&nbsp; John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10.</li><li>We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment.&nbsp; 1 Corinthians 15:51-57; Revelation 20:11-15.</li><li>We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.&nbsp; 1 Corinthians 12:12, 27; Ephesians 1:22-23.</li><li>We believe that the ministry of evangelism and discipleship a responsibility of all followers of Jesus Christ.&nbsp; Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15.</li><li>We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9.</li><li>We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.&nbsp; Matthew 9:35-38; 22:37-39, 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15.</li><li>We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10.</li><li>We believe that God wonderfully and immutably creates each person biological male or female. These two distinct but complementary sexes together reflect the image and likeness of God. Rejection of ones biological sex is a rejection of Gods merciful design and creative order.&nbsp; Genesis 1:26-27;1 Corinthians 6:9; Deuteronomy 22:5</li></ul>

Support & Implementation Specialist

<div>The expected salary range for this position is $103,800.00 - $129,740.00. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.</div><div><br>Our ServiceNow developer is responsible for the ServiceNow platform , which supports IT service management to automate business processes. The role involves designing, configuring, developing, troubleshooting and implementing baseline and custom applications to enhance the platform. A ServiceNow developer must also manage the platform to ensure stability and implement architectural changes when necessary.</div><div><br><strong>What will you do?</strong></div><ul><li>Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.</li><li>Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.</li><li>Provides application software development services and technical support for existing architecture or new deployments. Gathers requirements and develops specifications to integrate into applications. Adheres to approved standards and assists in developing new standards in software development.</li><li>Develops program logic for new applications or analyzes and modifies logic in existing applications. Considers and/or provides multiple options or solutions to satisfy organizational needs.</li><li>Codes, tests, including writing test plans, debugs, documents, implements and maintains software applications. Enhances appropriate levels of functionality through code customization and application configuration.</li><li>Develops strategies around existing technology products to ensure these products produce expected results and benefit to customers. Ensures that improvements are successfully implemented and impacts across the value stream and application are considered.</li><li>Provides complex technical services throughout the lifecycle of customer-specific technology based products. Primarily works with Cloud or Purchased applications.</li><li>Collaborates on cross-functional project teams as a key resource on data processes, data governance, and application systems.</li><li>May coach and provide expertise to other professionals and support staff in the applications development discipline.</li></ul><div><br><strong>Why work here?</strong></div><ul><li>The mission: Join a team that is motivated to release children from poverty in Jesus’ name.</li><li>Our benefits: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.</li><li>Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.</li></ul>

ServiceNow Developer III

<div>The Application Analyst III is a senior technical position that is responsible for maintaining, supporting, and upgrading existing systems and applications. This individual will apply proven communication skills, problem-solving skills, and knowledge of best practices to guide the team on the operations, testing, and deployment of mission-critical information and software systems. The Application Analyst will provide production support and operational activities necessary to maintain the applications that support the business. This position is responsible for ensuring that the applications and all necessary interfaces operate according to defined requirements and service level agreements. This role works closely with respective application teams, business groups, vendors, and other IT support groups. This role leverages the individual’s technical knowledge and analytical skills to support the delivery and ongoing operations of IT projects and initiatives into the operating environment.<br><br><strong>This position can be based remotely within the US and requires 5% travel.</strong><br><br><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></div><ul><li>Provides excellent service and technical support to customers across multiple departments in support of specified applications.</li><li>Conducts routine monitoring, administration, and continual improvement of application within the production environment while providing high level technical support to customers.</li><li>Responds to production issues by reporting, logging, escalating, and tracking issues through resolution in ticketing system and functions as technical escalation resource to Help Desk.</li><li>Analyzes and troubleshoots applications and interfaces to ensure problems do not recur and root cause is identified.</li><li>Generates various reports by querying application databases when requested.</li><li>Facilitates and/or participates in monthly maintenance activities as they relate to production applications.</li><li>Controls and monitors user access to applications.</li><li>Develops and maintains system and application documentation required to support and maintain applications and their production schedules.</li><li>Ensures data integrity of systems and proactively monitors applications and corresponding interfaces for issue indicators or production impacts.</li><li>Functions as a technical subject matter (SME) for support of applications in production environment and acts as a technical resource in organizational projects.</li><li>Provides testing of applications, upgrades, and patches prior to introduction to production environment.</li><li>Interfaces with third party service providers to coordinate maintenance, upgrade schedules, or to initiate/follow-up on tickets relevant to their services.</li><li>Analyzes processes, recommends process improvement, and writes formal documentation.</li><li>Supports various areas of the environment by automating processes, troubleshooting problems with internal departments, and configuring and maintaining software platforms.</li><li>Participates and can lead team meetings, provide status reports, exception reports, prioritization of business requests, and definition of any new requirements or enhancement requests.</li><li>Provides training on production issues and new application functionality to team members and customers as needed.</li><li>Other duties as assigned by management.</li></ul><div><br><strong>MINIMUM REQUIREMENTS:</strong></div><ul><li>Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or similar field or equivalent work experience.</li><li>6+ years’ work experience.</li><li>Ability to work independently as well as in a fast paced, team-oriented environment.</li><li>Must have excellent interpersonal, communication and listening skills.</li><li>Ability to execute and resolve multiple project deliverables and problems.</li><li>Must be well organized.</li><li>Strong analytical, assessment and problem-solving skills.</li><li>Must be detail-oriented and can work proactively and effectively on multiple tickets with minimal supervision.</li><li>Familiarity with a wide variety of technologies including SQL Server, SQL coding, Windows server, data integration, application integration, SOA, etc.</li><li>Understands SDLC process / ITIL / COBIT best practices.</li><li>Demonstrated knowledge with relational database systems, networking, and Internet technologies as it pertains to an application in production.</li><li>Understanding of requirements for support in SaaS environments.</li><li>Ability to automate operational procedures via a variety of shell scripting languages.</li><li>Proficient with systems, application, and database monitoring tools and techniques.</li><li>Proficient with scheduling, starting/stopping, and restarting application processes.</li><li>Ability to handle conflict resolution and priority issues with customers.</li><li>Experience working with all levels of the organization and with technical and non-technical users.</li><li><strong>Active support of HFHI Values:</strong><ul><li><strong><em>Humility </em></strong><em>– We are part of something bigger than ourselves.</em></li><li><strong><em>Courage</em></strong><em> – We do what’s right, even when it is difficult or unpopular.</em></li><li><strong><em>Accountability</em></strong><em> – We take personal responsibility for Habitat’s mission.</em></li></ul></li><li><strong><em>Safeguarding: </em></strong><em>HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.</em></li></ul><div><br><strong>PREFERRED – In addition to minimum:</strong></div><ul><li>Experience with CRM Systems such as Blackbaud CRM, Luminate Online and Marketing Data Systems such as Merkle and RedPoint.</li><li>Some application developmental familiarity or experience. (ASP.NET, Web Services, XML, and SOA)</li><li>Experience with JIRA ticketing system.</li><li>Knowledge and experience with Skilled Agile Framework (SAFe) and continuous improvement methodology such as LEAN Six Sigma.</li></ul><div><br><strong>The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal leave, health insurance options, retirement plan contributions and life insurance.<br><br>For work locations in the US, the hiring range for this position is $86,700 - $102,000.</strong></div>

Application Analyst III

<h3>Responsibilities</h3><div>Ascension is looking for an experienced Software Engineering Manager within our Engagement Services department to lead product development on the Salesforce platform.&nbsp;</div><div><br>You will be leading a team of software engineers that are passionate about building products that serve using state-of-the-art solutions and tools. You will work closely with the product manager, user experience manager, and your software engineering team. Engaging your experience and software engineering expertise to solve complex problems, deliver highly scalable, quality software solutions while also mentoring and growing your team members. Equally important will be your continual growth and development as a software engineering professional.</div><div>&nbsp;</div><div><strong>Responsibilities:</strong></div><ul><li>Build a high-performing software engineering team</li><li>Enable your team's success, and clear blockers</li><li>Ensures that the team’s product implements high quality code supporting software engineering standards, architecture and software best practices with support for test automation</li><li>Regularly participate in scrum activities, design reviews, code reviews and status updates</li><li>Champions product and process compliance, and is engaged in all aspects of the project from design, build, test and ultimately implementation</li><li>Evaluates effectiveness of implemented solutions to inform future trade-off decisions</li><li>Coordinate on-call support for your product or teams, triage inbound support tickets as needed, and prioritize work effectively</li><li>Engage in vision casting, strategic thinking and goal setting with the team. Then, motivate and focus the team to meet these goals and objectives</li><li>Technical mentorship &amp; coaching of team members</li><li>Ability to perform under pressure, instill accountability and achieve results with minimal oversight and direction</li><li>Engages in highly effective interviews, and provides/shares critical feedback that drives a go/no-go decision regarding a candidate</li><li>Communicates project status in a clear, concise and timely manner with supporting product adoption and health metrics as needed.</li><li>Monitors the software industry for emerging trends, tools, and best practices, while weeding out the noise</li></ul><div><br><strong>Required Experience/Skills:</strong></div><ul><li>7+ years of professional software development experience with 2+ years of leadership or management experience</li><li>Experience with Salesforce Marketing Cloud required.</li><li>3+ years experience and expert in designing, developing, and consuming Restful API’s.</li><li>Experience in designing and developing complex, scalable, performant and user experience-centered solutions on the Salesforce platform.</li><li>Expertise in microservice architectural patterns and design</li><li>Expertise in Salesforce configuration and programmatic customization.</li><li>Expert-level understanding of relational databases</li><li>Fluency in a high-level Object-oriented programming language and strong knowledge of OOAD, design patterns, data structures, and algorithms</li><li>Experience implementing APIs, bringing data to and from the Salesforce platform</li><li>Experience working on a Scrum team participating in Agile ceremonies e.g. daily standups, backlog grooming, sprint planning, sprint demos/retrospectives</li><li>Strong verbal and written communication skills</li></ul><div><br><strong>Work Experience:</strong></div><ul><li>3 years of experience required.</li><li>5 years of experience preferred.</li><li>1 year of leadership or management experience preferred.</li></ul><div><br><strong>Characteristics We Seek:</strong></div><ul><li>Be curious about technology. The software engineering industry is constantly changing and evolving. At Ascension, we embrace change and are curious to learn how the latest technology can be used to improve the lives of patients and our clinicians.</li><li>Learn and grow professionally. We strive for continuous improvement of our Digital Studio organization and our team members do the same. This comes from the path of constant learning, in addition to reflecting on past experiences for improvement opportunities.</li><li>Always ready for change. A rolling stone gathers no moss, and neither do we. We accept that change is always around us, and our work is no exception. We navigate change through early and often communication; engage the ambiguous; promote diversity; accept new ideas; and lean on learning agility.</li><li>Seek feedback. Feedback is important to us. We use it as a guide for our own development, and we build our software with feedback built into the process. It is incorporated into our software development lifecycle with design, code reviews, unit tests, and continuous integration. Feedback is also integrated into our shipped solutions with application performance monitoring (APM) and usage analytics to help us learn methods to improve.</li><li>Sound awareness of self and situations. We understand the importance of knowing our best selves, and the value gained from our teams to compensate for our shortcomings. Equally important is our ability to assess situations with a calm and clear mind, and develop next steps to proceed in the best manner possible.</li><li>Demonstrate positivity. Our organization's focus is all about solving problems, and most of these problems are challenging. We try not to let that get in our way of thinking positively -- instead it's what motivates us to reach higher.</li><li>Work with your team. We understand that our best work comes from working together. Our teams enjoy working together, sharing knowledge, helping, mentoring, and delivering our best for the communities we serve.</li><li>Live Ascension’s core values. The Ascension core values are the standard that we hold ourselves to and a source of pride for us. We live by them. Our core values include: service of the poor; reverence; integrity; wisdom; creativity; and dedication.</li></ul><div><br></div><h3>Requirements</h3><div>Education:</div><ul><li>Bachelor's degree or higher in Software Engineering, Computer Science, Computer Programming or substantially related field is required.</li><li>High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.</li></ul><div><br>Work Experience:</div><ul><li>1 year of leadership or management experience preferred.</li></ul><div><br></div><h3>Additional Preferences</h3><div><strong>Additional preferences:</strong></div><ul><li>Experience with Sitecore</li><li>Experience with TDD</li><li>Experience with PCF and GCP</li><li>Experience with healthcare data standards (HL7, FHIR)</li></ul><div><br></div><div><br></div><h3>Benefits</h3><div>Paid time off (PTO)<br>Various health insurance options &amp; wellness plans<br>Retirement benefits including employer match plans<br>Long-term &amp; short-term disability<br>Employee assistance programs (EAP)<br>Parental leave &amp; adoption assistance<br>Tuition reimbursement<br>Ways to give back to your community</div><div>&nbsp;</div><div><em>Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.</em></div>

Senior Salesforce Engineering Manager

<div><strong>The Role<br></strong><br></div><div>The Data Analyst will be a pivotal member of the Analytics Center of Excellence (ACoE), driving a culture of self-service analytics across the organization. This role involves creating compelling visualizations, designing scalable reporting templates, and training departmental teams to develop and maintain their own reports. The ideal candidate is both highly technical and creative, capable of translating complex data into actionable insights while serving as a mentor and resource for other teams. This person will lead by example, empowering departments with the skills and tools needed to independently harness data for decision-making.<br><br></div><div>The Data Analyst will not only deliver critical insights to drive organizational success but also elevate the analytics capabilities of every department through education and mentorship. By empowering teams with the tools and skills needed for self-service reporting, this role will help build a data-driven culture that ensures the organization thrives in a competitive and dynamic environment.<br><br></div><ul><li><strong>Data Analysis &amp; Insights</strong>:<ul><li>Analyze large datasets to uncover trends, correlations, and actionable insights that support business objectives.</li><li>Use statistical techniques to identify patterns in user behavior, donor contributions, and operational performance.</li><li>Collaborate with stakeholders to answer critical business questions, ensuring analyses align with organizational goals.</li></ul></li><li><strong>Report and Dashboard Development</strong>:<ul><li>Create visually engaging and interactive dashboards using Tableau or Power BI to communicate key metrics such as MAUs, donation trends, and segmentation performance.</li><li>Design scalable reporting frameworks and templates that departments can adapt to their specific needs.</li><li>Regularly refresh and optimize reports to incorporate new business requirements or data sources.</li></ul></li><li><strong>Training and Enablement</strong>:<ul><li>Develop and deliver training programs for departmental teams on using analytics tools, building reports, and interpreting data effectively.</li><li>Serve as a mentor, providing hands-on guidance and sharing best practices to enhance analytical capabilities across the organization.</li><li>Create and maintain documentation, tutorials, and FAQs to support ongoing education efforts.</li></ul></li><li><strong>Data Governance and Quality</strong>:<ul><li>Partner with the Data Architect and Governance Lead to ensure all reports adhere to data quality and governance standards.</li><li>Implement data validation checks within reports to flag inconsistencies or anomalies.</li><li>Advocate for a “single source of truth” approach, ensuring all analyses are based on consistent, validated data.</li></ul></li><li><strong>Collaboration and Creativity</strong>:<ul><li>Collaborate with cross-functional teams, including marketing, product, and operations, to understand their data needs and create tailored solutions.</li><li>Brainstorm innovative ways to visualize and present data that go beyond standard charts and graphs.</li><li>Foster a culture of curiosity and exploration, encouraging teams to leverage analytics to ask better questions and find smarter answers.</li></ul></li><li><strong>Tool Optimization and Technical Support</strong>:<ul><li>Serve as the internal expert on Tableau, Power BI, and other analytics tools, recommending optimizations and new features.</li><li>Troubleshoot technical issues in dashboards or reports, ensuring continuous accessibility and usability.</li><li>Stay current on emerging analytics technologies and methodologies, bringing innovative solutions to the organization.</li></ul></li><li><strong>Analytics Strategy Contribution</strong>:<ul><li>Work closely with leadership to refine the Analytics Center of Excellence’s strategy and goals.</li><li>Contribute to the development of organization-wide KPIs and metrics, ensuring alignment with strategic priorities.</li><li>Advocate for data literacy initiatives to embed analytics into the organization’s culture.</li></ul></li></ul><div><br><strong>Qualifications</strong></div><ul><li>3-5 years of experience in data analysis, business intelligence, or a similar role, with a focus on enabling self-service analytics.</li><li>Bachelor’s degree in Data Analytics, Statistics, Computer Science, or a related field preferred.</li><li><strong>Technical Expertise</strong>:<ul><li>Proficient in Tableau, Power BI, or similar visualization tools, with a strong portfolio of interactive dashboards.</li><li>Advanced SQL skills for querying and transforming data.</li><li>Experience with data platforms such as Snowflake or BigQuery, with an understanding of data warehouse principles.</li></ul></li><li><strong>Teaching and Mentorship</strong>:<ul><li>Demonstrated experience in training non-technical users to become proficient in analytics tools.</li><li>Strong ability to simplify complex technical concepts for a general audience.</li><li>Passion for sharing knowledge and fostering skill development in others.</li></ul></li><li><strong>Creativity and Design</strong>:<ul><li>A keen eye for visualization design, ensuring reports are both informative and aesthetically pleasing.</li><li>Ability to think outside the box to deliver creative solutions to business problems.</li></ul></li><li><strong>Data Governance and Quality</strong>:<ul><li>Familiarity with data governance best practices, including validation, access controls, and metadata management.</li><li>Strong attention to detail to ensure data accuracy in reports and dashboards.</li></ul></li><li><strong>Communication and Collaboration</strong>:<ul><li>Exceptional interpersonal skills to engage with stakeholders across departments.</li><li>Ability to act as a bridge between technical and non-technical teams, ensuring alignment on objectives and deliverables.</li></ul></li><li><strong>Soft Skills</strong>:<ul><li>Self-motivated, curious, and eager to learn about the organization’s challenges and goals.</li><li>Strong problem-solving skills, with the ability to adapt to changing priorities and requirements.</li><li>A team player who thrives in a collaborative environment and enjoys empowering others.</li></ul></li><li>Experience working remotely.</li><li>Prior consulting experience preferred.</li></ul><div><br>At Servant, we believe in the power of diversity and inclusion. We are an equal opportunity employer and encourage individuals from all backgrounds to apply.</div><div><br><strong>The Company<br></strong><br></div><div>At Servant Digital, we specialize in empowering leaders and organizations within faith communities through innovative digital transformation and change management solutions. We are committed to providing tailored strategies that align with our clients' values and missions, focusing on service, integrity, and excellence. Our team is passionate about making a meaningful impact by equipping our partners with the tools and technologies they need to thrive in a rapidly evolving digital landscape. Join us in our mission to support those who support others.</div>

Data Analyst - Contract

<div>Gloo was founded as a mission-driven organization with the goal to release the passion in every person to Champion the growth of another so they can be all they were born to be.</div><div><br>Today, organizations of all sizes in the faith space use Gloo’s products to become more informed, better connected, and fully equipped to overcome their greatest challenges and achieve powerful outcomes, helping people progress through their personal growth journeys.<br><br></div><div>By building a common platform, we are creating a shared infrastructure that removes friction, promotes collaboration, and equips leaders with the right tools to galvanize personal growth and change lives. We are a fast-moving and passionate team that is looking for more talented professionals who are driven to make a positive impact.<br><br></div><h3><strong>The Team:</strong></h3><div>Gloo360 is the premier managed services provider (MSP) division of Gloo dedicated to delivering comprehensive technology and operational support to non-profit organizations and mission-driven enterprises. By managing critical systems such as IT infrastructure, cybersecurity, cloud solutions, and enterprise platforms like Workday, Salesforce, and HubSpot, Gloo360 empowers its partners to focus on their core missions. Through innovative solutions, strategic integrations, and exceptional customer support, Gloo360 ensures operational excellence while driving efficiency, scalability, and transformative impact for the organizations it serves.</div><div><br></div><h3><strong>The Opportunity:</strong></h3><div>The Data Analytics Specialist will provide a managed service to help customers gain deeper insights into their business operations and guide them toward data-driven decision-making. Reporting to the Business Intelligence &amp; Analytics Lead, this role involves analyzing data, developing dashboards, and delivering actionable insights that align with customer goals. The Data Analytics Specialist will support customers by translating complex datasets into clear, meaningful reports and visualizations, ensuring data quality and promoting best practices in data-driven strategies. This position is remote based at our headquarters in Boulder, Colorado.</div><div><br></div><h3><strong>What You’ll Be Doing:</strong></h3><ul><li>Data Analysis &amp; Reporting<ul><li>Analyze customer datasets to uncover trends, insights, and opportunities for improvement.</li><li>Develop dashboards and custom reports to monitor performance metrics, enabling data-driven decision-making.</li><li>Work closely with customers to define KPIs and metrics that align with their business goals.</li></ul></li><li>Data Visualization<ul><li>Create clear and compelling visualizations to communicate data insights effectively to diverse audiences.</li><li>Ensure visualizations are tailored to the specific needs and expertise of each customer.</li><li>Continuously improve reporting tools and techniques to enhance clarity and usability.</li></ul></li><li>Collaboration with Business Intelligence<ul><li>Partner with the Business Intelligence &amp; Analytics Lead to ensure alignment with organizational and customer objectives.</li><li>Collaborate with internal teams to support data-driven projects, ensuring consistent standards and methodologies.</li><li>Work with customers to identify and address gaps in their data strategies.</li></ul></li><li>Data Governance &amp; Quality Assurance<ul><li>Ensure the integrity, security, and accuracy of customer data through consistent quality checks and adherence to best practices.</li><li>Promote data governance principles, helping customers implement policies that maintain data quality.</li><li>Assist in troubleshooting data issues and delivering timely resolutions.</li></ul></li><li>Customer Engagement &amp; Support<ul><li>Provide insights and recommendations that help customers make informed decisions.</li><li>Act as a trusted advisor to customers, ensuring they fully understand and utilize their data assets.</li><li>Offer training and resources to customers, helping them build their internal data capabilities.</li></ul></li></ul><div><br></div><h3><strong>What We're Looking For:</strong></h3><ul><li>Bachelor’s degree in Data Science, Analytics, Statistics, or a related field.</li><li>3+ years of experience in data analysis, reporting, or visualization roles.</li><li>Proficiency with data visualization tools (e.g., Tableau, Power BI, Domo) and analysis languages (e.g., SQL, Python, R).</li><li>Strong understanding of data governance and quality assurance best practices.</li><li>Ability to use AI to increase efficiency and output.</li><li>Experience working directly with customers or stakeholders to define and meet their data needs.</li><li>Excellent communication skills, with the ability to convey complex data insights to non-technical audiences.</li><li>Familiarity with CRM systems, ERP platforms, and other business intelligence tools is a plus.</li></ul><div><br></div><div><strong>Compensation:</strong> $95,000 - $145,000</div><div><br></div><h3><strong>Our Team Members Enjoy:</strong></h3><ul><li>Compensation and bonus commensurate with experience.</li><li>Plenty of time off to keep you balanced.</li><li>Medical benefits with multiple plan offerings, HSA contribution, and Dental and Vision plans.</li><li>A dynamic, talented team, dedicated to changing the world and building an incredible business.</li><li>Onsite and virtual social events to keep us connected in our hybrid work environment</li><li>Beautiful office space in downtown Boulder on Pearl Street, steps from coffee shops and blocks from hiking trails.</li></ul>

Data Analytics Specialist

<div>Description</div><div>The Admissions System Administrator will play a crucial role in managing, maintaining, and enhancing the technical systems that support the admissions department. Primarily working in Salesforce and related platforms, this role is responsible for day-to-day configuration, support, and process improvements within our admissions systems. The ideal candidate will have strong technical skills and experience with system administration, database management, and process automation.</div><div>&nbsp;</div><div>Duties and responsibilities</div><ul><li>System Management: Maintain and optimize existing systems, primarily Salesforce, to ensure smooth operation and functionality within the admissions process.</li><li>Process Building and Automation: Design, develop, and implement new workflows and automated processes to enhance system efficiency and user experience.</li><li>System Implementation: Lead the technical implementation of new systems or upgrades, ensuring seamless integration with existing platforms and minimal disruption to operations.</li><li>Technical Support: Provide day-to-day technical support to admissions staff, resolving issues related to system functionality, performance, and access.</li><li>System Documentation: Create and maintain detailed technical documentation, including system configurations, workflows, and processes to support ongoing system management and future improvements.</li><li>User Training: Train admissions staff and new hires on the use of systems, including Salesforce and any new processes or platforms introduced, ensuring users are equipped to maximize system capabilities.</li><li>Reporting and Analytics: Develop and manage reporting tools within the systems to track key metrics, identify trends, and support data-driven decision-making within the admissions department.</li><li>Project Management: Collaborate with the admissions team and the Systems Manager to oversee technical projects from conception to completion, ensuring timelines, budgets, and goals are met.</li></ul><div><br></div><div>Requirements</div><ul><li>Bachelor’s degree required</li><li>Certified Salesforce Administrator&nbsp;</li><li>Organized, with an understanding of efficient and effective processes and systems</li><li>Demonstrated skills and experience in project management, including the ability to multitask, evaluate and balance competing priorities, and meet deadlines</li><li>Excellent problem-solving skills with attention to detail and technical accuracy</li><li>Highly self-motivated and proactive</li><li>Strong understanding of WTS mission and institution</li><li>Demonstrated familiarity with higher education industry and FERPA/HIPPA confidentiality practices</li></ul>

Admissions Systems Administrator

<div><strong>GENERAL SUMMARY</strong></div><div>We are seeking a Systems Architect to join our team to support the development of BSF software products and infrastructure.&nbsp;</div><div>&nbsp;</div><div>As Systems Architect, you will own the overall architecture for BSF software supporting BSF classes and business operations. You will leverage your strong technical background to build systems that address the “big picture” architectural approaches for software design and implementation. You will work with developers to ensure your design is followed in implementation. Your overall goal is to provide a framework for the development of BSF’s software ecosystem that supports BSF operations at scale.</div><div>&nbsp;</div><div><strong>ESSENTIAL TO THE POSITION</strong></div><div>Must have received Jesus Christ as his/her personal Savior and be in full agreement with the Bible Study Fellowship Statement of Faith, Human Sexuality Policy, Core Values and Cultural Commitments. A Technical Program Manager should have experience with testing IT applications and services and developing testing plans.&nbsp; A Technical Program Manager should also have understanding and experience working within Agile frameworks and methodologies.</div><div>&nbsp;</div><div><strong>PRINCIPAL RESPONSIBILITIES AND DUTIES</strong></div><ul><li>Work with TPMs to determine functional and non-functional requirements for BSF software and web applications</li><li>Develop high-level product specifications with attention to system integration</li><li>Define all aspects of development from appropriate technologies and workflow to coding standards</li><li>Oversee work performed by outsourced software developers to ensure consistency with initial design</li></ul><div>&nbsp;</div><div><strong>CORE COMPETENCIES</strong></div><ul><li>Fostering Teamwork: As a team member, the ability and desire to work cooperatively with others on a team.</li><li>Attention to Communication: The ability to ensure that information is passed on to others who should be kept informed.</li><li>Customer Orientation: The ability to demonstrate concern for satisfying one's external and/or internal customers.</li><li>Analytical Thinking: The ability to tackle a problem by using a logical, systematic, sequential approach.</li><li>Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it.</li><li>Results Orientation: The ability to focus on the desired result of one's own or one's unit's work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.</li></ul><div><strong>&nbsp;</strong></div><div><strong>SKILLS, QUALIFICATIONS, &amp; EXPERIENCE</strong></div><div>To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div>&nbsp;</div><div>Skills &amp; Qualifications</div><ul><li>Proven experience as a software architect</li><li>Experience in software development and coding in various modern languages</li><li>Excellent knowledge of software and application design and architecture</li><li>Understanding of software quality assurance principles</li><li>High quality organizational and leadership skills</li><li>Outstanding communication and presentation skills</li><li>Masters in computer science or 8+ years relevant experience</li></ul><div>&nbsp;</div><div>Spiritual Requirements&nbsp;</div><ul><li>Thorough understanding of the Christian faith and its doctrines and the BSF Statement of Faith</li><li>Follow Matthew 18 principles in addressing issues with fellow employees</li><li>Studying the Bible in preparation for each weekday’s group meeting</li><li>Lead staff prayer time and your table group Bible study as reasonably requested</li><li>Prepare for and attend each Day of Prayer</li><li>Membership and/or leadership experience within a BSF class is a plus</li></ul><div>&nbsp;</div><div>Employees must fulfill the performance standards of this position and comply with policies, guidelines, and procedures of BSF, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.</div><div><strong>&nbsp;</strong></div><div><strong>WORKING CONDITIONS</strong></div><ul><li>Modular office environment</li><li>Sitting for long periods of time</li><li>Possible eyestrain from looking at computer screen for long periods of time</li></ul><div><strong>&nbsp;</strong></div><div><strong>ADDITONAL INFORMATION</strong></div><ul><li>This position is remote.</li><li>All applicants, regardless of location, must be able to work during the hours of 8-5pm CST, Monday through Friday.</li><li>BSF offers major medical, dental and life insurance as well as a generous vacation policy.</li><li>Employees may be required to travel as necessary. &nbsp;</li><li>Employees must attend employee events, which may require travel, as scheduled by BSF.</li></ul>

Systems Architect

<div>Are you looking for ways to use your IT expertise to live out your values/faith? Open Doors is hiring! The Application Specialist provides ownership from the IT perspective for one or more enterprise applications, playing a crucial role in advancing critical programs to support persecuted Christians. This role involves collaborating with stakeholders within ODUS to enhance system functionality, ensure data integrity, and provide insights through reporting and analytics to drive strategic decision-making. The position requires a strong background in business analysis, process development, and implementation.<br><br><strong>Salary</strong></div><div>$70,000 - $110,000 per year</div><div><br></div><div><strong>ESSENTIAL JOB DUTIES</strong></div><ul><li>Serve as the primary administrator for the Virtuous and RaiseDonors Donor Management System (CRM)</li><li>Manage user accounts, roles, and permissions within the CRM</li><li>Ensure data integrity and quality within the CRM</li><li>Perform regular data audits and cleansing activities</li><li>Manage data import/export processes and integrations with other systems</li><li>Provide first-line support for CRM users, troubleshooting issues as they arise</li><li>Develop and deliver training for new and existing users</li><li>Create and maintain user documentation and guides</li><li>Facilitate user group meetings to gather feedback and share best practices</li><li>Configure workflows, automation rules, and reporting tools</li><li>Design and generate regular and ad-hoc reports for various stakeholders</li><li>Analyze donor data to provide insights for fundraising strategies</li><li>Identify opportunities for process improvements using the CRM</li><li>Stay informed about product roadmaps and new features</li><li>Contribute to the long-term strategy for CRM utilization and development</li><li>Experience working remotely and on a team</li><li>Conduct in-depth business analysis to identify areas for improvement in CRM usage and related processes</li><li>Develop and implement new processes to enhance efficiency and effectiveness of CRM utilization</li><li>Collaborate with cross-functional teams to align CRM capabilities with business objectives</li><li>Lead process mapping and reengineering initiatives to optimize CRM-related workflows</li><li>Coordinate with internal teams and external vendors to ensure successful project delivery</li><li>Monitor project timelines, budgets, and resources to ensure optimal outcomes</li></ul><div><strong>&nbsp;</strong></div><div><strong>REQUIREMENTS</strong></div><ul><li>Alignment with the Christian faith and Biblical values</li><li>Agreement with Open Doors Statement of Faith and Core Values</li><li>Must agree to participate in the community of Open Doors, including staff meetings, devotions and team events</li><li>Must conduct themselves in a Christ-like manner, offering dignity, compassion and respect for others</li><li>5-7 years of experience in a customer-facing role involving user support and/or system administration</li><li>Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field preferred. &nbsp;</li><li>Demonstrated experience with solutions involving CRM, ERP or Marketing Automation</li><li>Strong background in business analysis and process improvement methodologies</li></ul><div><br></div><div>ADDITIONAL DETAILS</div><ul><li>We are willing to consider those with more senior qualifications that may warrant a title change to "Senior Application Specialist" if candidates are able to fulfill the duties of this job and make additional contributions.</li><li>We are happy to consider remote employment from anywhere in the U.S., with a slight preference for candidates residing in Colorado, Michigan, Florida, Arizona or California.</li></ul><div><br></div><div><strong>ABOUT</strong></div><div>Open Doors provides Bibles, emergency aid, food and shelter, job training, literacy classes, safe houses and other critical support to Christians living in the world's most difficult places. These programs support those who are harassed, kicked out of their communities, physically assaulted, unjustly imprisoned, raped and even killed as a result of their Christian faith. For more than 7 decades, we have also worked to strengthen churches to help them survive and continue to advance the Gospel in hostile regions. To learn more about our organization, we invite you to visit opendoorsus.org.&nbsp;</div>

Application Specialist

<div><strong>Location: </strong><em>Remote (U.S. Based)</em></div><div><br></div><div><em>The Christian Broadcasting Network (CBN)</em> is seeking an experienced <strong>Systems Engineer</strong> to join its Enterprise Network team.&nbsp; This crucial role will design, implement, and optimize enterprise-level IT systems that align with organizational infrastructure and service goals. You will be primarily responsible for Windows Server OS lifecycle management, Azure IaaS/PaaS development, hybrid cloud management, centralized and decentralized storage solutions, and virtualization and orchestration systems. Additionally, you will collaborate with IT leadership to align systems engineering efforts with organizational strategies, provide mentorship to junior engineers, and conduct business analyses to ensure optimal resource allocation.<br><br></div><div><strong>The successful candidate will possess the following qualifications:</strong></div><ul><li><strong>Education &amp; Experience:</strong> Bachelor’s degree in Engineering or a related field with a minimum of five (5) years of experience as a Systems Engineer or in a similar role.</li><li><strong>Technical Expertise:</strong> Strong understanding of systems architecture, Windows Server OS lifecycle management, Azure IaaS/PaaS, centralized and decentralized storage platforms, virtualization, and orchestration systems.</li><li><strong>Federation Technologies:</strong> Demonstrated experience with Microsoft Federation or similar technologies to support secure identity management and authentication across systems.</li><li><strong>Cloud &amp; Systems Optimization:</strong> Proven experience in configuring and optimizing IT infrastructure, hybrid cloud environments, and storage platforms.</li><li><strong>Communication &amp; Organization:</strong> Exceptional communication skills with the ability to engage effectively across all organizational levels, along with strong organizational capabilities.</li><li><strong>Analytical &amp; Troubleshooting Skills:</strong> Strong analytical and problem-solving skills, with the ability to work both independently and collaboratively.</li><li><strong>Vendor Management:</strong> Experience managing vendor relationships to ensure optimal service delivery and support for systems and storage platforms.</li><li><strong>Project Management:</strong> Proven experience leading systems engineering projects with minimal supervision throughout the project lifecycle.</li></ul><div><br></div><div>CBN is a global nonprofit ministry demonstrating the love of God by sharing the Gospel through digital content, traditional media, and humanitarian aid. CBN offers a professional and rewarding work environment, competitive salary, and benefits package to include healthcare for full time positions.&nbsp; If you meet the listed qualifications and are in agreement with CBN’s mission and purpose, please click apply or visit our CBN Job Board at www.cbn.com for application and benefit information.<br><br></div><div><em>We are unable to give full consideration to resumes without applications.</em></div>

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