About the Role

Gabb is seeking an experienced Senior DevOps Engineer to help build, scale, and operate our infrastructure. This is a hands-on individual contributor role for someone who thrives on solving complex infrastructure problems and wants to make a direct technical impact without people-management responsibilities.

You will contribute to infrastructure reliability, CI/CD, observability, incident response, and cost management, working closely with the Lead DevOps Engineer and the broader engineering team while reporting to the Director of Platform and Infrastructure. This role is deeply hands-on and includes participating in on-call rotations and actively debugging production issues.

You’ll partner closely with engineering and product teams to support business needs, with a focus on execution, reliability, and continuous improvement.

What You’ll Do

Infrastructure & Reliability

Support infrastructure reliability and uptime across all environments, including development, staging, and production.
Design and implement scalable, resilient systems on AWS that support continued customer and device growth.
Help manage multi-regional or highly available infrastructure with clear SLAs, failover patterns, and capacity planning.
Identify and remediate security risks in infrastructure and deployment pipelines in partnership with engineering and security teams.

CI/CD & Developer Platform

Build and maintain CI/CD systems and GitOps workflows that enable product teams to deploy with speed and confidence.
Improve developer tooling, deployment pipelines, and environment management to reduce operational burden on product engineering teams.
Manage Kubernetes and containerized workloads and apply infrastructure-as-code practices using Terraform, Helm, and related tooling.

Observability & Incident Response

Build and enhance observability practices, including monitoring, logging, tracing, and alerting, that provide clear visibility into system health, performance, and risk.
Participate in on-call rotations and incident response, including root cause analysis and post-incident improvement processes.
Contribute to reporting and dashboards on infrastructure health, performance trends, and cost.

Systems, Processes & Operational Maturity

Contribute to the infrastructure and platform roadmap aligned with company growth and product needs.
Build and maintain operational processes, runbooks, and documentation that increase reliability, consistency, and knowledge transfer across the team.
Support infrastructure cost management by building visibility into cloud spend, identifying waste, and aligning resource usage with business goals.
Support new product initiatives with scalable platform solutions, ensuring DevOps considerations are embedded early in architecture decisions.

Collaboration & Mentorship

Mentor and provide technical guidance to other engineers on infrastructure and DevOps best practices.
Collaborate with engineering, product, and the Lead DevOps Engineer to translate business needs into technical initiatives and priorities.

What We’re Looking For

Experience & Skills

4+ years of experience in DevOps, SRE, or infrastructure engineering.
Demonstrated track record of building or significantly maturing DevOps practices, not just operating within an established environment.
Experience operating and scaling systems to millions of users or connected devices.
Strong experience with AWS and cloud-based infrastructure at production scale.
Experience with Kubernetes and containerized workloads in production environments.
Proficiency in infrastructure as code using Terraform and Helm, as well as CI/CD pipeline design; experience with GitOps workflows is preferred.
Strong command of observability practices, including metrics, logging, tracing, and alerting systems.
Experience supporting multi-regional or highly available production systems with defined SLAs.
Experience with infrastructure cost optimization, including actively managing cloud spend rather than only monitoring it.

Who You Are

A builder—you assess what exists, identify what’s working and what isn’t, and construct the systems and processes needed to operate at the next level.
A strong communicator who can translate infrastructure risk and technical trade-offs into clear language for technical and non-technical stakeholders alike.
Disciplined about process without being rigid—you build frameworks that create consistency while leaving room for the team to move fast.
Comfortable with ambiguity and ownership in a fast-moving environment where the infrastructure roadmap will evolve as the business grows.
Genuinely interested in Gabb’s mission and the responsibility that comes with building infrastructure for a product that families depend on.

Why You’ll Love It Here

🌎 Mission-driven company protecting kids and making a real difference for families
💰 Competitive compensation commensurate with experience
🏥 Generous insurance coverage, with up to 100% of premiums covered based on tenure
🫶 401(k) with employer match
⚖️ Unlimited PTO and flexible scheduling where the role allows
🚀 Stock options
🐶 Pet insurance
😎 An energetic, collaborative culture with great coworkers

Gabb Wireless

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