✝️ The Company

Hailo is an early stage investment-backed faith-tech startup, built for faith communities and religious institutions. Our mission is to empower the Church by providing better insights into congregations needs and tools for support, and delivering hyper-personalised bible-based pastoral care at scale.

🌎 About Us

With a team of experienced entrepreneurs who know faith communities well, collectively we have raised £100m+ in previous startups and achieved 12 combined exits. Our Founder/CEO is a 3 x exited Entrepreneur across both technology and service-based businesses, with vast experience across AI and technology ventures ranging from pre-revenue through to £100m ARR. As we start to build our A-team, we are looking to expand into the US market.

🔎 The Role

As Church Partnership / Faith Ecosystem Manager, you will be responsible for carrying out the following duties and activities:

Build and Cultivate Relationships: Establish and nurture meaningful partnerships with churches, ministries, and faith-based networks across the UK and beyond.
Drive Adoption of Hailo: Identify, onboard, and support customers, ensuring a smooth and engaging journey from lead generation through to customer retention for churches and ministries integrating Hailo’s technology.
Lead Outreach and Engagement: Manage sales and partnership conversations, addressing questions and concerns while guiding potential partners toward long-term collaboration.
Develop and Refine Messaging: Utilize existing outreach materials while providing feedback and insights to improve messaging, engagement strategies, and user experiences.
Shape Product Rollouts: Support and oversee programs, using real-world feedback to refine implementation processes and enhance the overall customer journey and product roadmap.
Delivering Customer Excellence: Shape, produce and execute an exceptional customer onboarding process, leveraging key internal and external SaaS and AI technologies for combining internal efficiency with excellent customer service and communication.
Onboarding Support: Assist churches with onboarding activities and setup, troubleshooting and resolving technical issues to ensure effective product adoption, usage and impact.
Represent Hailo in the Faith Community: Act as a trusted ambassador at events, meet-ups, and online forums—listening, learning, and advocating for our mission.
Gather Insights for Growth: Proactively collect on-the-ground feedback and leverage personal expertise to inform product development, marketing strategies, and partnership priorities.
Recruitment & Talent Growth: Play a key role in hiring and onboarding new team members, helping to build a strong, mission-driven team that aligns with our vision.
Contribute Across Teams and Departments: Collaborate with leadership, marketing, and product teams to align efforts and drive ecosystem growth, as well as other key business objectives pursuant to the startup journey.
Bring Initiative and Innovation: Leverage your experience, network, and faith-driven perspective to actively shape Hailo’s impact within the faith-based community.

🚀 The Opportunity

$60-70K Base Salary + Bonus + Stock Options
You’ll be joining a team with vast experience and a clear mission, who are impact led and commercially focused.
The opportunity to be instrumental in shaping the company's direction and success as an integral member of the team whilst collaborating with a seasoned team.
You must have the right to work in the US.
Hybrid working - candidates MUST be within commutable distance to our US HQ in McKinney, Texas.

📝 The Application Process

Only applications submitted via the google form will be considered - https://forms.gle/u2qUSLE383LV1EUEA

When applying;

Complete basic information (name, email, LinkedIn URL, Right to work in the US)
Upload your CV
Upload your Cover Letter or 2-minute video, highlighting why you're applying for the Faith Ecosystem Manager position, and what makes you the ideal candidate

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