<div>VisitorReach is a faith-based organization whose mission is to empower churches to effortlessly connect with newcomers and spiritual seekers in their local communities. Using cutting-edge technology, we strive to facilitate meaningful 1:1 conversations, nurture connections, and contribute to the growth of vibrant, spiritually rich communities.</div>

<div><strong>COMPANY OVERVIEW:<br></strong>VisitorReach is a faith-based organization whose mission is to empower churches to effortlessly connect with newcomers and spiritual seekers in their local communities. Using cutting-edge technology, we strive to facilitate meaningful 1:1 conversations, nurture connections, and contribute to the growth of vibrant, spiritually rich communities.<br><br><strong>PURPOSE AND SUMMARY:<br></strong>The Sales Account Representative is responsible for connecting with potential churches to determine their viability with VisitorReach resources. They help to establish trusted relationships with prospective clients and assist Sales Ambassadors in nurturing sales leads. This role requires strong administration and communication skills, a passion to connect with new people, an understanding of VisitorReach technology, and a maintaining of detailed notes and records on clients<br><br><strong>QUALIFICATIONS:</strong></div><ul><li>Degree in Business Administration, Communications or a related field is preferred</li><li>Five years previous experience in sales/customer service activities</li><li>Must have word processing, calendar planning, and instructional expertise</li><li>Must have good oral and written communication skills</li><li>Understands church activities and outreach endeavors to the local community</li><li>Understands Judeo-Christian values within the church community</li><li>Has an awareness of, or affiliation with, local church involvement</li></ul><div><br><strong>REPORTING RELATIONSHIPS:</strong></div><ul><li>o Reports directly to the Sales Manager</li><li>o Has no supervisory responsibility</li></ul><div><br><strong>RESPONSIBILITIES:</strong></div><ul><li>Client Acquisition:<ul><li>Acquires detailed client geographic and demographic information;</li><li>Identifies scenarios that may impact company services; Reviews website to pre-qualify a client prior to any conversations.</li><li>Contacts potential clients that are provided through inbound marketing leads, previous lists, or referrals, and determines the client suitability for company resources.</li><li>Provides ongoing communications that facilitate new contracts, contract renewals, client retention and potential upgrades.</li><li>Inputs all necessary potential client data into the CRM; Provides any client support needed during the discovery process until onboarding.</li><li>Works with Sales Ambassadors to finalize any details of a signed agreement and connects the Sales Ambassadors with the Client Services team.</li><li>Attends meetings as requested.</li></ul></li></ul><div><br></div><ul><li>Sales Ambassador Support:<ul><li>Provides ongoing administrative support to Sales Ambassadors regarding all potential new client relations.</li><li>Sets up and provides client information to Sales Ambassadors for all demonstration meetings and follow-up discussions with clients.</li><li>Inputs and updates all records in the CRM as instructed; Communicates any updates from potential clients to Sales Ambassadors; Provides</li><li>Sales Ambassadors with any ongoing lists of potential clients as requested.</li></ul></li></ul><div><br><strong>ACCOUNTABILITIES:<br></strong>All responsibilities are to be performed in a timely, efficient, effective, accurate, appropriate, and professional manner.</div>

Sales Account Representative

<div><strong>COMPANY OVERVIEW:<br></strong>VisitorReach is a faith-based organization whose mission is to empower churches to effortlessly connect with newcomers and spiritual seekers in their local communities. Using cutting-edge technology, we strive to facilitate meaningful 1:1 conversations, nurture connections, and contribute to the growth of vibrant, spiritually rich communities.<br><br><strong>PURPOSE AND SUMMARY:<br></strong>The Client Onboarding Specialist is responsible for facilitating a successful onboarding process for new clients and transitioning them from sales to active engagement with our app &amp; platform. This role requires adherence to project timelines, coordination with internal teams, and administration of all initial setup, training, and support needs. The role requires strong project management skills, excellent communication abilities, and a client-focused approach during the critical initial phase of their journey.<br><br><strong>QUALIFICATIONS</strong>:</div><ul><li>Degree in Business Administration, Communications, or a related field is preferred.</li><li>Minimum of 2-3 years prior experience working in church office, either ministerial or administrative capacity.</li><li>Basic knowledge of technology, digital platforms, apps, and applications.</li><li>Competent computer skills, including word processing, spreadsheet, and presentation software; prior SaaS experience preferred.</li><li>Excellent communication skills for interacting with clients, including pastors, church leaders, and conference leaders.</li><li>Ability to work independently and as part of a team in a fast-paced environment; Must be adaptable to change</li><li>Understands church activities and outreach endeavors to the local community.</li><li>Understands Judeo-Christian values within the church community</li><li>Has an awareness of, or affiliation with, local church involvement.</li></ul><div><br><strong>REPORTING RELATIONSHIPS:</strong></div><ul><li>Reports directly to the Client Services Manager</li><li>Has no supervisory responsibilities</li></ul><div><br><strong>RESPONSIBILITIES:.</strong></div><ul><li>Administrates transition from sales to onboarding using CRM templates; Schedules, prepares for, and conducts onboarding kickoff meetings, mobile app training, and the go-live process, including setting up calendar invites and following specific meeting scripts.</li><li>Creates and administrates client onboarding projects in company PSA platform, including assigning team members and planning based on client requirements; Completes and processes applications and templates for communication and marketing tools, such as 10DLC, Quick Replies and NurturePoint Journeys.</li><li>Gathers information from client input for content creation, monitors project progress, and maintains communication with customers, including fulfillment of all pre-meeting requirements.</li><li>Finalizes onboarding items, reviews creative assets with clients and makes necessary edits; Handles billing set-up fees and payment schedules.</li><li>Holds post-launch meetings to gather feedback and establish ongoing strategic collaboration with the client.</li><li>Actively listens, understands, and engages client’s needs and objectives; Integrates the client’s brand, culture, and values into tailored solutions; Aligns company resources with client’s identity and mission.</li><li>Attends meetings as requested.</li></ul><div><br><strong>ACCOUNTABILITIES:</strong></div><ul><li>All responsibilities are to be performed in a timely, efficient, effective, accurate, appropriate, and professional manner.</li></ul>

Client Onboarding Specialist

<div><strong>PURPOSE AND SUMMARY:<br></strong>The Software Engineer III focuses on frontend development and spearheads the creation and implementation of user interface components using React for web applications, React Native for mobile apps, and associated technologies for desktop applications. The role requires a robust understanding of front-end technologies, proficiency in React, React Native, and associated technologies, and a strong drive to produce scalable, top-tier solutions. This role also requires collaboration with cross-functional teams that will ensure the delivery of seamless, user-centric experiences.<br><br><strong>QUALIFICATIONS:</strong></div><ul><li>Bachelor’s or Master’s Degree in Computer Science, Engineering, or a related field.</li><li>4-6 years of software development experience in roles of increasing responsibility and/or complexity.</li><li>Experience with, or understanding of, a tech startup culture.</li><li>Strong technical background in full-stack development, with expertise in</li><li>React, React Native, and mobile development.</li><li>In-depth knowledge of AWS cloud services (Lambda, EventBridge, API Gateway, S3) and serverless architecture principles.</li><li>Deep understanding of and experience with UI/UX design principles and collaboration with design teams.</li><li>Experience with Lumigo or similar tools for serverless observability.</li><li>Agile/Scrum/Kanban methodology experience.</li><li>Proficiency in using GitHub for version control and team collaboration:</li><li>Proficiency with additional front-end frameworks/libraries like Vue.js, Angular, Meteor.</li><li>Proficiency with Python, Node.js, and AWS: Proficiency with CI/CD pipelines and build tools, such as Github actions.</li><li>Proficiency with performance optimization techniques for web, mobile, and desktop applications.</li><li>Strong problem-solving skills and the ability to make decisions in a fastpaced environment.</li><li>Excellent communication and interpersonal skills, with the ability to engage effectively with both technical and not-technical stakeholders.</li><li>Understands<strong> </strong>church activities and outreach endeavors to the local community</li><li>Understands Judeo-Christian values within the church community</li><li>Has an awareness of, or affiliation with, local church involvement</li></ul><div><br><strong>REPORTING RELATIONSHIPS:</strong></div><ul><li>Reports directly to the Software Development Manager</li><li>Has no supervisory responsibilities</li></ul><div><br><strong>RESPONSIBILITIES:</strong></div><ul><li>Develops and maintains user-facing features utilizing React for web, React Native for mobile, and associated technologies.</li><li>Utilizes JavaScript, HTML5, and CSS3 to craft responsive and intuitive user interfaces.</li><li>Implements state management for complex application states.</li><li>Integrates with RESTful APIs, GraphQL, Firebase/Firestore, MongoDB,</li><li>PostgreSQL, and other databases for efficient data retrieval and manipulation.</li><li>Collaborates closely with design teams to facilitate the successful translation of UI/UX designs into functional interfaces.</li><li>Optimizes application components for maximum performance across diverse devices and platforms.</li><li>Writes clean, efficient, and maintainable code while adhering to coding standards and best practices.</li><li>Conducts comprehensive testing and debugging to maintain high-quality, bug-free code.</li><li>Works with version control systems like Git for collaborative development.</li><li>Targets public clouds such as Amazon Web Services as for end state production deployments.</li><li>Attends meetings as requested.</li></ul><div><br><strong>ACCOUNTABILITIES:<br></strong>All responsibilities are to be performed in a timely, efficient, effective,<br>accurate, appropriate, and professional manner.<br><br><strong>APPLICATION REQUIREMENTS:</strong></div><ul><li>Please provide personal resume, including comprehensive experience and proficiency in qualifications referenced above</li><li>Please provide any code repo links or projects that showcase your skills in building UIs that can be reviewed</li></ul><div><strong><br>COMPANY OVERVIEW:<br></strong>VisitorReach is a faith-based organization whose mission is to empower churches to effortlessly connect with newcomers and spiritual seekers in their local communities. Using cutting-edge technology, we strive to facilitate meaningful 1:1 conversations, nurture connections, and contribute to the growth of vibrant, spiritually rich communities.</div>

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