EveryLife is hiring a
Remote Customer Support Representative

📍 Remote

EveryLife Company Values
  1. Celebrate Life - Every baby is a miracle and a gift from above. We cherish it, celebrate it, and seek to protect it, always
  2. Stand with Integrity - We are here because our values, vision, and mission are deeply held convictions that drive us to build a different kind of company. We will never sacrifice our beliefs or the integrity of our products for the sake of popularity, gain or grift nor will we support anything that goes against our mission to protect life
  3. Champion Parenthood - Being a parent is the greatest job we’ll ever have and celebrating the blessing of parenthood is at the heart of what we do. And when we champion parenthood and the innocence of new life — we build a healthier, happier future for our Nation

About EveryLife: EveryLife is America's first and only pro-life diaper company. Our mission is to provide premium products for every baby. Because every baby is a miracle from God who deserves to be loved, protected, and supported. As a company, we unapologetically stand for life, not just in words but in action. 
EveryLife is a fully owned subsidiary of PublicSquare. The primary mission of PublicSquare is to help consumers “shop their values” and put purpose behind their purchases. 

About the Position: The EveryLife customer support representative is a team player who excels in customer support, and loves being part of a team that enjoys working together and puts the company mission and values first. We are looking for a temporary stand-in while our current representative is on maternity leave. The duration of this role is 8 weeks starting in mid-April. 
The expectation is 40 hours per week, 2 hours of this schedule are expected to be on either Saturday or Sunday. This position is fully remote with a preference of the East Coast or Central time zones, and can be flexible when setting office hours.

We are looking to fill this role quickly with a start date in mid-April. If you feel like you’d be a good match for this position, we look forward to your application! 

Responsibilities:
  • Maintain accurate records to ensure seamless communication with customers and our internal team
  • Provide excellent customer service via email, Intercom, and phone
  • Advocate for the customer experience, recommend improvements, and identify trends and other information to management
  • Deliver on ad hoc requests in a timely manner

A successful candidate will have…
  • Personal familiarity with EveryLife products
  • Strong pro-life values and the ability to be a quick learner, friendly and flexible! 
  • 1+ year of customer service or client experience
  • Strong organizational skills, ability to multitask, and a high capacity
  • Ability to identify customer needs and take appropriate action 
  • Proficiency in Intercom and Shopify is a plus

PublicSquare Company Values
  1. We are united in our commitment to freedom and truth - that's what makes us Americans.
  2. We will always protect the family unit and celebrate the sanctity of every life.
  3. We believe small business and the communities who support them are the backbone of our economy.
  4. We believe in the greatness of this Nation and will always fight to defend it.
  5. Our Constitution is non-negotiable - government isn't the source of our rights, so it can't take them away.

This is a full-time temporary W2 position not eligible for benefits.

PublicSquare is America's leading commerce and payments ecosystem that serves customers and businesses that value life, family, and freedom. PublicSquare operates under three segments: Marketplace, Financial Technology, and Brands. The primary mission of the Marketplace segment is to help consumers “shop their values” and put purpose behind their purchases. PublicSquare leverages data and insights from the Marketplace to assess its customers’ needs and provide wholly-owned quality financial products and brands. PublicSquare’s Financial Technology segment includes Credova, a consumer financing and payments company. PublicSquare’s Brands segment consists of D2C companies, like EveryLife, a premium life-affirming baby products company
CUSTOMER SUPPORTREMOTECOMMUNICATIONTECHNICAL SUPPORT
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📍 Location: Remote
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