Servant Keeper is hiring a
Remote Customer Success Manager

Who We Are 
Servant Keeper is on a mission to multiply ministry impact.
 
We’re not just a software company — we’re a mission partner to the 30,000+ churches and nonprofits we serve. Every feature we build, every phone call we make, and every relationship we nurture helps ministry leaders focus less on admin and more on what matters most — serving their people. 
 
Our software and support equip thousands of faith-based organizations with tools that are powerful, easy to use, and backed by a team that truly cares. We’re building toward an ambitious growth goal, and we’re doing it with passion and purpose. 
 
Our Core Values aren’t just wall art — they’re how we operate: 
 
🙌 Servant Heart – We lead by serving first 
💪 Grit – We find a way, even when it’s hard 
🚀 Never Satisfied – We improve relentlessly 
🤝 Community – We are better together 
✅ Do What You Say – Integrity is non-negotiable 
 
What You’ll Do 
 
As a Customer Success Manager (CSM), you will drive growth within our current customer base by joining one of our Success teams focusing on attaching giving, increasing giving volume or identifying upsell opportunities for our ministry partners. You will work closely with our partners to develop relationships, understand needs, identify opportunities for expansion, and provide solutions that enhance their overall success with our ChMS and Giving solutions. As a CSM at Servant Keeper, culture and compassion are paramount - you will work directly with church & non-profit leaders and staff to identify their needs and share how our solution and partnership will help their ministry to thrive. You’ll do this by collaborating and engaging cross-functionally: 

You will initially focus on one of the following areas: 

1. Attach Giving to Existing ChMS Partners 

2. Increase Giving Volume 

3. Upsell & Expand Current Partner Relationships