<h3><strong>About Subsplash</strong></h3><div>Subsplash is an exciting award-winning team of 280+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we’ve remained family owned and operated while pioneering the market with the first ever church mobile app. Since then, we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 14,000+ clients, creating impactful products, and delighting the millions of people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world.</div><div>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to Glassdoor and see for yourself!</div><div><br></div><h3>About the Team</h3><div>The IT Team at Subsplash is the foundation that maintains all the activities and services that are required to support business functions as well as ensuring proper security across all IT systems. We are passionately focused on delivering delightful support to our internal customers. We achieve this by providing robust day-to-day technical support that empowers our fellow Subsplash employees to perform their best work most often. Beyond daily technical support, our team handles crucial functions such as access management, user provisioning and deprovisioning, new hardware and software setup, and diligently works to keep our dues and subscription spend under budget.</div><div><br></div><h3>About the Role</h3><div>The IT Support Engineer is a high-impact role designed to bridge the gap between technical execution and strategic IT operations. Reporting to the Sr. Director of Risk, Compliance &amp; IT, your goal is twofold: provide expert Tier 3 support and, more importantly, pioneer the automated solutions that eliminate recurring issues. You will be the problem-solver who looks at our 4,000+ annual tickets as data points to automate out of existence, rather than just tickets to solve. The secret to this team's success lies in being exceptionally thorough and organized, while maintaining a high level of energy and enthusiasm, and this role embodies these qualities and serves as a model for the team.</div><div><br></div><h3><strong>Compensation</strong></h3><ul><li>The total compensation for this position is between $90,000-$96,000/yr depending on experience level.</li></ul><div><br></div><h3><strong>Hours</strong></h3><ul><li>This role follows a standard schedule of 8:30 AM – 5:00 PM Pacific Time. To ensure strong collaboration and team alignment, we’re prioritizing candidates who are either located in the Pacific Time Zone or are able to work these hours consistently without scheduling conflicts.</li></ul><div><br></div><h3><strong>Essential Functions of This Role:</strong></h3><div><strong>1. Systemic Automation &amp; Scaling</strong></div><ul><li><strong>Identity Lifecycle Management:</strong> Lead the administration of <strong>Okta</strong> and <strong>Google Workspace</strong>. Architect automated provisioning/deprovisioning workflows to ensure security and a "Day 1 ready" onboarding experience.</li><li><strong>Zero-Touch Deployment:</strong> Own the <strong>Jamf Pro/Intune</strong> environment to maintain a Zero-Touch hardware lifecycle, ensuring devices ship directly to users and configure themselves without manual IT intervention.</li><li><strong>Workflow Automation (iPaaS):</strong> Identify and implement automation opportunities using tools like <strong>Zapier or Workato</strong> to bridge gaps between HRIS, Identity, and Communication platforms.</li><li><strong>Ticket Deflection:</strong> Proactively identify ticket clusters and implement technical solutions, such as AI-powered Slack bots or API-based scripts, to increase ticket deflection and empower user self-service.</li><li><strong>Endpoint Health:</strong> Manage the deployment and health of our security stack via MDM. Act as the internal point of contact for our <strong>MDR provider</strong>, assisting in the remediation of flagged endpoint vulnerabilities.</li></ul><div><br><strong>2. Advanced Support &amp; Shift Ownership</strong></div><ul><li><strong>PT Operational Coverage:</strong> Provide dedicated IT support and oversight during Pacific Time business hours, ensuring consistent service levels for our remote workforce after the ET team concludes their day.</li><li><strong>Advanced Technical Resolution:</strong> Serve as a lead technical resource for intricate software, hardware, and SaaS connectivity challenges, utilizing deep diagnostics to find permanent solutions for remote users.</li><li><strong>Virtual Asset Management:</strong> Oversee the remote hardware lifecycle and vendor relationships, ensuring hardware procurement and shipping processes are efficient and within budget.</li><li><strong>Digital "Concierge" Support:</strong> Provide high-energy, delightful technical support via Slack, web, and remote-access tools, maintaining a strong connection with a distributed team.</li></ul><div><br><strong>3. Documentation &amp; Mentorship</strong></div><ul><li><strong>Standardization:</strong> Develop the source of truth for IT processes. Create technical documentation and SOPs that ensure operational consistency across all time zones.</li><li><strong>End-User Empowerment: </strong>Design and deliver remote training programs that teach users how to leverage our tech stack effectively, reducing "how-to" inquiries and empowering self-reliance.</li></ul><div><br></div><h3><strong>Required Education and Experience:</strong></h3><ul><li><strong>Experience:</strong> 5+ years of progressive IT experience, with a focus on supporting fully remote or distributed teams.</li><li><strong>Identity Management:</strong> Deep hands-on experience with <strong>Okta</strong> (IdM/SSO) in a production environment.</li><li><strong>MDM Expertise:</strong> Proficiency in <strong>Jamf Pro</strong> or <strong>Microsoft Intune</strong> for remote endpoint management.</li><li><strong>AI &amp; Automation:</strong> Demonstrated ability to use <strong>AI tools</strong> (e.g., ChatGPT, Copilot, or specialized IT bots) to streamline workflows and a proficiency in scripting (<strong>Bash or Python</strong>) to eliminate repetitive tasks.</li><li><strong>Technical Breadth:</strong> Expert-level support for <strong>macOS</strong> and <strong>Google Workspace</strong>; comfortable supporting Windows as needed.</li></ul><div><br></div><h3><strong>Desired Qualifications:</strong></h3><ul><li><strong>Advanced Certifications:</strong> <strong>Jamf Pro (300 or higher)</strong>, <strong>Okta Certified Administrator</strong>, or specialized security certifications (e.g., <strong>SC-300</strong>, <strong>GCW</strong>).</li><li><strong>Infrastructure as Code &amp; Logic:</strong> Familiarity with automation logic or low-code platforms (e.g., <strong>Workato, Zapier, Rewatch, or Tines</strong>) to create "self-healing" IT workflows.</li><li><strong>Implementation:</strong> Hands-on experience deploying or tuning <strong>AI-powered service desk tools</strong> (e.g., Rovo, Gemini, or specialized LLM-based integrations) to drive ticket deflection.</li><li><strong>Security Frameworks:</strong> Practical knowledge of <strong>SOC2, ISO 27001, or NIST</strong> standards, specifically regarding how IT operations support remote-first compliance.</li></ul><div><br></div><h3><strong>Location</strong></h3><div>Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div><br>AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.<br><br>We are not sponsoring relocation for this role so unfortunately, if you do not <strong>currently </strong>reside in one of these states, we are unable to consider your application.</div><h3><br><strong>Benefits</strong></h3><div>Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance all free of charge, Competitive Compensation, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech</div>

IT Support Engineer

<div><strong>About Techless<br></strong><br></div><div>At Techless, we are on a mission to destroy digital addiction, restore relationships, and live life fully. If you can align with this, keep reading!<br><br>We are looking for an enthusiastic Developer to join the dynamic team at Techless. If you are ready to roll up your sleeves to work towards taking Techless to the next level, then this may be the job for you. At Techless we lead people to live fully with healthy technology.</div><div><strong><br>Key Responsibilities<br></strong><br></div><div>Your primary focus will be the development of an Android custom ROM and applications and their integration with back-end APIs. You will be the central hub between the founder, customers, designers, and developers working on different layers of the project infrastructure. Commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.</div><div><strong><br>Job Skills<br></strong><br></div><ul><li>Technical development, unit testing and debugging skills</li><li>Strong organizational, communication, interpersonal skills</li><li>Must demonstrate the ability to develop exploratory android and ios applications and features from scratch and improve on existing apps</li><li>Ability to manage, audit, and write high-quality code</li><li>Act as the final authority on QC, ensuring a seamless customer experience</li><li>Collaborate with Product Manager and UX Designers</li><li>Collaborate with in person and remote team members to uphold and improve standards, code quality, and toolsets</li></ul><div><strong><br>Requirements<br></strong><br></div><ul><li>Full-time position (minimum of 35 hours per week)</li><li>5+ years extensive experience in engineering</li><li>A passion for working in and managing a fast-paced, collaborative environment</li><li>Understanding of cross platform development - iOS, web &amp; Android</li><li>Strong understanding of integrating with back-end data architecture</li><li>Understanding of the full mobile development life cycle</li><li>Experience with setting up and deploying staging/production environments</li><li>Ability to translate business requirements and data into technical requirements and code</li></ul><div><strong><br>Compensation &amp; Benefits<br></strong><br></div><div>$80-$140K total compensation which includes equity and quarterly bonus potential.<br><br><strong>To Apply<br></strong><br>Please submit a casual 2-minute video introducing yourself and explaining your interest in the role (webcam-style, no production needed). Include your resume, video link (unprotected), and cover letter to the email below.</div>

Senior Developer - Mobile Applications

<h3><strong>About Planning Center</strong></h3><div>Planning Center, established in 2006, has grown to support over 90,000 churches worldwide. As an independent company, we pride ourselves on being debt-free with no outside investors. Churches use our tools to communicate and connect with their congregations, organize information, and coordinate events. We’re committed to building great products that solve real problems using web and mobile products.</div><div><br>Our team enjoys the flexibility of remote work, utilizing tools like Asana, Slack, Notion, and Zoom for collaboration. We gather three times a year at our main office in Carlsbad, CA, fostering our work relationships.</div><div><br><strong>About the Work</strong></div><div>Planning Center is looking for a skilled and experienced iOS Engineer to join our mobile team. This role focuses on developing and maintaining multiple native iOS applications. Candidates should be passionate about building high-quality mobile apps and have a strong background in iOS development.</div><div><br><strong>Responsibilities</strong></div><ul><li>Develop and maintain high-quality iOS applications, collaborating with other developers to integrate platform-specific features and optimize performance.</li><li>Prepare your code for mobile builds and releases on the Apple App Store, while improving tools and processes for automated application build and release.</li><li>Conduct code reviews to maintain high-quality standards, share knowledge, and mentor teammates across our systems.</li><li>Stay updated with the latest iOS features and libraries, applying them to enhance our apps and solve complex challenges.</li><li>Investigate and resolve bugs using tools like Firebase Crashlytics, ensuring our apps remain stable and responsive.</li><li>Participate in book and code clubs to foster continuous learning and growth, working closely with a friendly, supportive development team.</li></ul><div><br><strong>Who We Look For</strong></div><div>The best fits for any role on the Planning Center team are people embodying our <strong>Core Values:</strong></div><ul><li><strong>Engage with Humility -</strong> We actively participate with openness and receptiveness. We are ready to listen, learn, and speak thoughtfully and kindly—regardless of skill level, expertise, or place on the org chart.</li><li><strong>Invest in our team -</strong> We give our time and energy to our team’s success—improving collaboration with effective communication, making space for diverse perspectives, sharing knowledge, and asking questions.</li><li><strong>Do Our Best Work -</strong> We aspire to do our best possible work—continually looking for ways to improve the quality of our individual output and contribute to our team's overall success and growth.</li><li><strong>Focus on Customer Impact -</strong> We advocate for our customer’s best interests in our decision-making—we can trace the goal of every project back to creating positive value for our customers.</li><li><strong>Think Holistically, Work Iteratively -</strong> We focus on taking practical steps towards our goals with an awareness of the broader context—thinking big, working small.</li></ul><div><br>We believe the strongest teams comprise people with diverse backgrounds and experiences, and we are committed to cultivating that diversity here at Planning Center. We're building an inclusive, supportive place for you to do your best work.</div><div>&nbsp;</div><div><strong>The Hiring Process</strong></div><div>During the hiring process, you’ll have a chance to interact with several members of our team. We strongly encourage you to bring any questions to anybody you interact with. You’re interviewing us as much as we’re interviewing you.<br><br><strong>Applications for this role will be accepted until January 23, 2026 at 8AM PT. </strong>Please note that we may not reach out about next steps until after the application window closes. We wanted to share this timeline since it extends into next week.</div><div>Below is an outline of the steps in our hiring process.</div><div>&nbsp;</div><ul><li><strong>Step One</strong>: Apply with a resume and complete the application questions so we can learn more about your background and experience<br><em>Our application questions are a chance for us to get to know you, so feel free to answer them the way you might in a cover letter and in your own words without using AI tools.</em></li><li><strong>Step Two</strong>: If selected to move forward, an invitation to an online coding assessment to get a rough understanding of your developer prowess</li><li><strong>Step Three</strong>: Initial phone screen with our Talent Acquisition Manager to get to know one another and discuss work and culture</li><li><strong>Step Four</strong>: Team Interview- In this step, you’ll meet with a few members of the team. We’ll ask questions to learn more about your experience and what draws you to this team.&nbsp;</li><li><strong>Step Five</strong>: Technical Interview with a few developers. During this time, we'll discuss your work experience, methodologies, and you can ask any lingering questions you have for us.</li><li><strong>Step Six:</strong> Pending all goes well, we'll extend an offer</li></ul><div>&nbsp;</div><div><strong>Requirements</strong></div><ol><li>Reside in the United States</li><li>Eligible to work in the United States (<em>we are currently </em><strong><em>unable</em></strong><em> to offer employment to those with H-1B visas</em>)</li><li>Be willing to travel three times each year to connect with the rest of the team</li><li>Strong proficiency in Swift and modern iOS development practices</li><li>Experience shipping and maintaining production applications</li><li>Comfortable working in existing Objective-C codebases</li></ol><div><em>Note: If you've applied for this same role within the past 9 months, we kindly ask that you do not reapply at this time. We thoughtfully review each application, and while we may not move forward now, we encourage you to apply for future opportunities that align with your experience.</em></div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><div><br>We love our team—it’s one of the core pillars that guides how we work every day. That’s why we invest deeply in your well-being, growth, and balance. Here are some highlights (you can explore all our benefits <a href="https://job-boards.greenhouse.io/planningcenter/jobs/4074689009#">here</a>):</div><div><strong>Get paid:</strong><br>We offer competitive pay no matter where you live. We also contribute to your 401(k), provide a charitable giving match of up to $2,000 per year, offer a generous allowance for continued education, and include a coworking stipend. The annual salary range for this position is $108,000 –$188,800.</div><div><br><strong>Be healthy:</strong><br>You’ll receive generous paid sick and vacation time, $200 per month for physical fitness and mental health, and 95% medical plus 100% dental premium coverage.</div><div><br><strong>Get out:</strong><br>Enjoy paid Fridays for the entire year! We also offer a month-long sabbatical every five years, a week off between Christmas and New Year’s, a week each year to serve with a globally focused non-profit, and two weeks of paid vacation (increasing to three over time).</div>

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