<div>Description</div><div>The Admissions System Administrator will play a crucial role in managing, maintaining, and enhancing the technical systems that support the admissions department. Primarily working in Salesforce and related platforms, this role is responsible for day-to-day configuration, support, and process improvements within our admissions systems. The ideal candidate will have strong technical skills and experience with system administration, database management, and process automation.</div><div>&nbsp;</div><div>Duties and responsibilities</div><ul><li>System Management: Maintain and optimize existing systems, primarily Salesforce, to ensure smooth operation and functionality within the admissions process.</li><li>Process Building and Automation: Design, develop, and implement new workflows and automated processes to enhance system efficiency and user experience.</li><li>System Implementation: Lead the technical implementation of new systems or upgrades, ensuring seamless integration with existing platforms and minimal disruption to operations.</li><li>Technical Support: Provide day-to-day technical support to admissions staff, resolving issues related to system functionality, performance, and access.</li><li>System Documentation: Create and maintain detailed technical documentation, including system configurations, workflows, and processes to support ongoing system management and future improvements.</li><li>User Training: Train admissions staff and new hires on the use of systems, including Salesforce and any new processes or platforms introduced, ensuring users are equipped to maximize system capabilities.</li><li>Reporting and Analytics: Develop and manage reporting tools within the systems to track key metrics, identify trends, and support data-driven decision-making within the admissions department.</li><li>Project Management: Collaborate with the admissions team and the Systems Manager to oversee technical projects from conception to completion, ensuring timelines, budgets, and goals are met.</li></ul><div><br></div><div>Requirements</div><ul><li>Bachelor’s degree required</li><li>Certified Salesforce Administrator&nbsp;</li><li>Organized, with an understanding of efficient and effective processes and systems</li><li>Demonstrated skills and experience in project management, including the ability to multitask, evaluate and balance competing priorities, and meet deadlines</li><li>Excellent problem-solving skills with attention to detail and technical accuracy</li><li>Highly self-motivated and proactive</li><li>Strong understanding of WTS mission and institution</li><li>Demonstrated familiarity with higher education industry and FERPA/HIPPA confidentiality practices</li></ul>

Admissions Systems Administrator - Part-Time

<div>&nbsp;</div><div>JOB DESCRIPTION&nbsp; &nbsp; &nbsp; &nbsp;</div><div>The CRM systems manager is responsible for the development and management of the customer relationship management (CRM) system and related support activities at HOPE International.<em> </em><br><br></div><div><strong>LOCATION:</strong> Lancaster, PA preferred; remote US considered&nbsp;<br><br></div><div><strong>DEPARTMENT: </strong>&nbsp;Information Technology&nbsp;<br><br></div><div><strong>REPORTS TO: </strong>Director of IT&nbsp;<br><br></div><div><strong>MANAGES: </strong>CRM System Administrators&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<br><br></div><div><strong>BAND: </strong>Senior Professional&nbsp;<br><br></div><div><strong>STATUS:</strong> Exempt, domestic, full-time employee&nbsp;</div><div><br>FULL SUMMARY<br><br></div><div>The CRM systems manager is the leader of development, support, and ongoing innovation for HOPE International’s customer relationship management system (Salesforce NPSP) and related applications. The CRM systems manager directly supervises the CRM team staff, while providing project management leadership on a portfolio of projects. In this role, s/he is responsible for the coordination of cross-functional working groups and a coordination between the development, marketing, finance, and technology departments to enhance the donor experience, internal operations, and strategy for HOPE International.&nbsp;<br><br></div><div><br></div><div><strong>RESPONSIBILITIES</strong></div><div><br></div><div>Promote and contribute to the fulfillment of HOPE International’s mission and vision.&nbsp;</div><div><strong><br>Strategy Development &amp; Implementation </strong><br><br></div><ul><li>Serve as a technical expert and advisor in cross-departmental strategic planning teams to inform platform development and innovation&nbsp;</li><li>Align CRM work plans and system development cycles to accomplish strategic plan goals, with regular reporting on goal progress and achievement&nbsp;</li><li>Advise and educate HOPE International leadership on the impact of new technical applications and their applicability to HOPE’s requirements&nbsp;</li></ul><div><br></div><div><strong>CRM Team Management</strong>&nbsp;<br><br></div><ul><li>Directly supervise the staff and activities of the CRM team, investing in their personal and professional development&nbsp;</li><li>Direct the CRM team’s helpdesk support delivery functions to ensure timely, accurate, and professional service delivery&nbsp;</li><li>Manage the CRM bi-annual budgeting process and advise departmental leaders on CRM-related budgetary matters&nbsp;</li><li>Promote and oversee strategic relationships between internal resources and external entities, including vendors, consultants, and partner organizations&nbsp;</li></ul><div><strong><br>CRM System Development &amp; Management</strong>&nbsp;<br><br></div><ul><li>Lead ongoing development, maintenance, and optimization of HOPE’s CRM instance (Salesforce NPSP) and related financial, reporting, and marketing applications in compliance with security, data privacy, and organizational needs&nbsp;</li><li>Manage the agile prioritization and workflow of constituent development proposals by assigning staff to the right tasks and collaborating with department leaders to align on requests and roadmaps&nbsp;</li><li>Provide project management leadership on critical improvement or implementation projects, while working with other project leads to guide a portfolio of related projects&nbsp;</li><li>Facilitate a cross-functional teams in the assessment of relationship management and constituent needs and implementation of solutions, including leading technical advising, pipeline/channel management, and business analysis&nbsp;</li><li>Collaborate with cyber security officers and internal audit resources to ensure the integrity of the CRM system, data, and operations as well as monitoring the technology area for areas which may impact CRM, such as cryptocurrencies&nbsp;</li><li>Lead and advise the acquisition, development and implementation of any new CRM software and related applications across the organization&nbsp;</li></ul><div><br><br><strong>QUALIFICATIONS</strong><br><br></div><ul><li>Personal confession of Christian faith and commitment to the mission and vision of&nbsp;</li><li>&nbsp;HOPE International&nbsp;</li><li>Minimum 3-5 years of experience in CRM system administration required&nbsp;</li><li>Minimum of 2 years team leadership and project management experience required&nbsp;</li><li>Experience in non-profit or financial technology services sectors strongly preferred&nbsp;</li><li>Salesforce Systems Administrator Certification required; Additional Salesforce certification and experience in other CRM platforms and applications is a plus&nbsp;</li><li>Bachelor’s degree in information or computer science, finance, business management, or related field required&nbsp;</li><li>Demonstrated excellence in cross-team communication and organizational skills; experience with agile processes required, while PMP, Six Sigma, ITIL, Google Project Management Certificate, etc. certifications are a plus&nbsp;</li><li>Creativity, flexibility, and the ability to manage people gracefully under pressure and with competing priorities&nbsp;</li><li>Strong analytical and technical problem-solving capacity&nbsp;</li><li>Ability to communicate technical solutions, strategies, and value with non-technical business leadership&nbsp;</li><li>Demonstrated desire to help people that have been brought low by poverty or other circumstances regain hope, dignity, and ability to support themselves and their families&nbsp;</li></ul><div><br></div>

CRM Systems Manager

<div><strong>Location: </strong><em>Remote (U.S. Based)</em></div><div><br></div><div><em>The Christian Broadcasting Network (CBN)</em> is seeking an experienced <strong>Systems Engineer</strong> to join its Enterprise Network team.&nbsp; This crucial role will design, implement, and optimize enterprise-level IT systems that align with organizational infrastructure and service goals. You will be primarily responsible for Windows Server OS lifecycle management, Azure IaaS/PaaS development, hybrid cloud management, centralized and decentralized storage solutions, and virtualization and orchestration systems. Additionally, you will collaborate with IT leadership to align systems engineering efforts with organizational strategies, provide mentorship to junior engineers, and conduct business analyses to ensure optimal resource allocation.<br><br></div><div><strong>The successful candidate will possess the following qualifications:</strong></div><ul><li><strong>Education &amp; Experience:</strong> Bachelor’s degree in Engineering or a related field with a minimum of five (5) years of experience as a Systems Engineer or in a similar role.</li><li><strong>Technical Expertise:</strong> Strong understanding of systems architecture, Windows Server OS lifecycle management, Azure IaaS/PaaS, centralized and decentralized storage platforms, virtualization, and orchestration systems.</li><li><strong>Federation Technologies:</strong> Demonstrated experience with Microsoft Federation or similar technologies to support secure identity management and authentication across systems.</li><li><strong>Cloud &amp; Systems Optimization:</strong> Proven experience in configuring and optimizing IT infrastructure, hybrid cloud environments, and storage platforms.</li><li><strong>Communication &amp; Organization:</strong> Exceptional communication skills with the ability to engage effectively across all organizational levels, along with strong organizational capabilities.</li><li><strong>Analytical &amp; Troubleshooting Skills:</strong> Strong analytical and problem-solving skills, with the ability to work both independently and collaboratively.</li><li><strong>Vendor Management:</strong> Experience managing vendor relationships to ensure optimal service delivery and support for systems and storage platforms.</li><li><strong>Project Management:</strong> Proven experience leading systems engineering projects with minimal supervision throughout the project lifecycle.</li></ul><div><br></div><div>CBN is a global nonprofit ministry demonstrating the love of God by sharing the Gospel through digital content, traditional media, and humanitarian aid. CBN offers a professional and rewarding work environment, competitive salary, and benefits package to include healthcare for full time positions.&nbsp; If you meet the listed qualifications and are in agreement with CBN’s mission and purpose, please click apply or visit our CBN Job Board at www.cbn.com for application and benefit information.<br><br></div><div><em>We are unable to give full consideration to resumes without applications.</em></div>

Systems Engineer

<div>The Product Manager is a self-motivated and innovative person who assists in our mission of producing innovative products.&nbsp; This position manages the flow of projects to ensure timely and quality production and efficient use of resources.&nbsp; This person is responsible for moving the development and delivery of new products by gathering and prioritizing product and customer requirements, defining the overall vision for a product, and working with an internal Parish Products team and external stakeholders to ensure revenue and all customer satisfaction goals are met.<br><br></div><div><strong>DUTIES AND RESPONSIBILITIES<br></strong><br></div><ul><li>Establishing the requirements and specifications for existing and new products.</li><li>Communicating the vision and goals of new and existing products.</li><li>Leading and participating in planning meetings and providing guidance on product direction.</li><li>Developing and overseeing production workflows within internal and external teams.&nbsp;</li><li>Driving the overall vision and delivery of new products.</li><li>Understanding the needs of parishes and helping to develop new products to meet those needs.&nbsp;</li><li>Ensuring that our products meet the best industry standards and align with the teachings and values of the Catholic Church.</li><li>Maintaining a solid understanding of the Catholic Publishing industry and knowledge of the most innovative and influential presenters, authors, and speakers.&nbsp;</li><li>Developing relationships with presenters, authors, and speakers. Aligning them with respective products and managing contracts and payments.&nbsp;</li><li>Developing metrics to assess the success of products and features and determine necessary enhancements.</li><li>Working with our marketing team to research new products and the market.&nbsp;</li><li>Developing a financial analysis for each new product, creating a budget, and ensuring that product deadlines and budgets are met.</li><li>Having an in-depth knowledge of Ascension’s products, solutions, and offerings.</li><li>Collaborating with team members, customers, and outside influencers to ensure a solid and well-rounded understanding of Ascension products and developing needs.</li><li>Collaborating with Ascension’s Customer Support Team and Parish Relationship Managers to understand the needs of parishes and dioceses, address customer complaints, and develop product plans tailored to their requirements.</li><li>Regularly update stakeholders on product progress and gather their input.</li></ul><div><br><strong>COMPETENCIES &amp; SKILLS</strong></div><div>Fit/Gap Analysis | Needs Analysis | Product Administration | Product Control | Product Development | Feedback Integration | Product Documentation | Product Estimation | Product Implementation | Stakeholder Management | Product Marketing | Product Tracking | Product Presentation | Product Management | Product Planning | Product Status Reporting | Vendor Management | Scope Management | Catechetical Knowledge | Cross-Functional Team Leadership<br><br></div><div><strong>Requirements</strong></div><ul><li>BA/BS in Media, Communications, Marketing, Business, or a related field.</li><li>5+ years of product management or relevant experience.</li><li>Competence in Catechetical instruction through study or relevant experience.</li><li>Proven ability to drive projects and lead teams.</li><li>Strong project management, production coordination, and time management skills.</li><li>Excellent interpersonal, written, and verbal communication skills.</li><li>Ability to be creative and think outside the box to solve problems.</li><li>Passion for developing products that align with Ascension’s mission and values.</li><li>Occasional international travel may be required for specific projects.</li><li>Occasional travel to Exton, PA, is required.</li><li>Exemplify and live our core values of humility, passion, and integrity.</li></ul><div><br><strong>Benefits</strong></div><ul><li>Health Care Plan (Medical, Dental &amp; Vision)</li><li>Retirement Plan (401k, IRA)</li><li>Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li><li>Paid Time Off (Vacation, Sick &amp; Public Holidays)</li><li>Family Leave (Maternity, Paternity)</li><li>Short Term &amp; Long Term Disability</li><li>Training &amp; Development</li><li>Work From Home</li><li>Wellness Resources</li></ul>

Product Manager, Parish Products

<div>Founded by Dallas Jenkins following the global success of the hit series The Chosen, 5&amp;2 Studios is an independent studio that connects people around the world to stories from the Bible through uniquely human and authentic storytelling and audience engagement. From its humble beginnings as a crowd-funded passion project, the studio has expanded its production arm with original scripted and unscripted programming, animated series, and digital content, in addition to managing its own distribution, marketing, consumer products, and studio facilities. followers.</div><div><br></div><div>We are seeking a dynamic Senior Project Manager who excels at leading laterally across multiple internal teams and vendors to drive projects forward. Excellent communication and people skills are essential as the role will act as the primary interface for departments across the business as well as vendors and other third parties.<strong> </strong>If you are a seasoned project management professional with a passion for the entertainment industry and a track record of managing complex projects, we invite you to apply and be part of our dynamic team, shaping the future of television storytelling.</div><div><br></div><div>This role reports to the Director of Marketing Operations.</div><div><br></div><div><strong>This might be the job for you if:&nbsp;</strong></div><ul><li>You’re a natural orchestrator who loves creating order out of chaos, ensuring every piece of the puzzle fits perfectly into place.</li><li>You thrive on collaboration, building bridges across teams, vendors, and stakeholders, all while keeping everyone aligned and inspired.</li><li>You’re equal parts detail-obsessed and big-picture savvy—able to balance a complex timeline without losing sight of the overarching vision.</li><li>You’ve got a sixth sense for potential roadblocks and love solving problems before they even have a chance to materialize.</li><li>You speak fluent “marketing and creative,” effortlessly translating between strategists, designers, media planners, and production teams.</li><li>You stay cool under pressure, turning shifting priorities into opportunities to innovate and improve.</li><li>You love a challenge and see every project as a chance to push boundaries, make an impact, and leave things better than you found them.</li><li>You believe in the power of storytelling to move hearts and minds—and you’re ready to help bring stories of hope, humanity, and faith to the world.</li><li>You align with our values of authenticity, intimacy, disruptiveness, and playfulness, and you’re excited to lead with these principles at the forefront.</li></ul><div><br></div><div>Sound like you? Let’s connect!</div><div><br></div><div><strong>Responsibilities:&nbsp;</strong></div><ul><li>Own campaign communication and timelines from initiation and planning to execution.</li><li>Create and manage project budgets, timelines, and resource allocations that support the creative and production requirements.</li><li>Assign tasks, set expectations, and provide guidance to team members, ensuring their alignment with the creative vision and production schedule.</li><li>Manages intake of incoming creative requests and consults with leadership to prioritize projects and determine deadlines.</li><li>Foster a collaborative and high-performing team environment that encourages innovation, creativity, and excellence in execution.</li><li>Create and maintain comprehensive project documentation in project management software.</li><li>Coach and mentor other team members on the Marketing Operations team.</li><li>Ownership of day-to-day project operations, auditing status of all assignments, establish expectations, provide status updates and field feedback.</li><li>Work closely with the Director of Marketing Operations on leading and maintaining day-to-day communications with vendors, agencies and third parties.</li><li>Conduct regular team meetings to ensure project progress, address any creative or logistical challenges, and maintain open lines of communication.</li><li>Serve as the primary point of contact for project stakeholders and other key individuals.&nbsp;</li></ul><div><br></div><div><strong>Our ideal candidate will have:</strong></div><ul><li>7+ years of experience in a project management role&nbsp;</li><li>Established project leadership experience in an advertising or marketing agency/department working across brand, creative execution, website development, and paid media</li><li>Proven experience in managing large-scale brand and marketing projects with multiple stakeholders and complex roadmaps</li><li>Track record of successfully delivering high-quality projects on time in a fast-paced/rapidly changing environment</li><li>Detail-oriented, yet able to look at a wide array of choices and identify what truly matters</li><li>Ability to work across teams and build relationships both internally and externally</li><li>Exceptional listener with excellent written and verbal communication skills</li><li>Organization &amp; time management skills&nbsp;</li><li>A quick study, able to pick up new skills and learn how to use new programs&nbsp;</li><li>Ability to take individual ownership, execute with high energy, share context, insist on candor with positive intent&nbsp;</li></ul><div><br></div><div><strong>The Extras You Deserve</strong></div><div><br></div><div>We believe in rewarding our team with some serious perks! Here's what you can look forward to:</div><ul><li><strong>Unlimited Time Off &amp; 12 Paid Holidays: </strong>Work hard, play harder—enjoy unlimited time off and twelve holidays on us.</li><li><strong>Company-Paid Health, Dental &amp; Vision:</strong> Your health matters—enjoy comprehensive coverage on us, with your dependents getting the same sweet deals! The Chosen will cover apx. 85% of your monthly health coverage costs.</li><li><strong>401(k) with up to 6% Company Match: </strong>We’ll help you grow your savings with a solid company match.</li><li><strong>Paid New Child Leave:</strong> We’ve got your back during the most special moments with paid time off for new moms and dads.</li><li><strong>Employer-Paid Life, LTD, &amp; STD Insurance: </strong>Peace of mind, guaranteed—our insurance coverage takes care of the big stuff.</li><li><strong>Merchandise Discounts for You &amp; Your Family: </strong>Gear up with sweet deals on our swag—your family can join in too!</li><li><strong>Wellness Perks:</strong> Stay happy and healthy with wellness goodies that keep you in tip-top shape.</li><li><strong>Travel Opportunities: </strong>Pack your bags— opportunities to travel to internal activations like theatrical premieres, ChosenCon, and our annual staff retreat are on the way! Not to mention opportunities to help on set and see The Chosen being produced in real-time.</li></ul><div><br></div><div>These extras are our way of saying, “Welcome to the team—we’re thrilled to have you!”</div><div><br></div><div><strong>Chosen Brand Values:&nbsp;</strong></div><div><strong>Authenticity</strong>: We speak honestly, we’re straightforward and real. Our marketing should never sound market-y. We don’t make promises we can’t keep or cut corners that sacrifice our vision. If a problem arises, we own up to it quickly and truthfully. We stay true to who we are, even if it means losing viewers in the process.<br><br><strong>Intimate</strong>: we engage with our audience in a one-on-one conversation. Picture a person in your mind – they're sitting across from you, sinking into a comfy leather chair. All you're doing is having a conversation (even in headlines) with this one person. We speak directly and personally.<br><br><strong>Disruptive</strong>: we are not bound by tradition; we are telling an old story in a new way. From our content and storytelling to our approach to fundraising and free streaming, The Chosen drips disruptiveness. We are forward-thinking - if there's a new way to do something, we'll give it a shot. Contrarian, but kind. We always keep one foot outside of our comfort zones and aren't afraid to challenge the status quo.<br><br><strong>Playful</strong>: Sometimes you gotta stir up the water. “Playful” means that we don’t take ourselves too seriously. The Chosen tells the story of Jesus and His disciples the way they were – human, with all of the quirks and personality that comes with it. Our humor is witty and relatable with just the right amount of snark. We are cheeky and warm, not vulgar or disrespectful.</div>

Senior Project Manager

<div><strong>Role purpose</strong> | The Director of IT leads our Technology Services department which, as part of our Group Professional Services team, serves the four entities (charities) within the HTB Group. The role will play a key part in ensuring fit-for-purpose, robust, scalable and secure technology platforms and infrastructure that support the delivery of services and the strategic vision, aims and objectives of the Group.<br><strong>Key deliverables</strong> | Listed below are the key elements that the role holder will be responsible for and accountable for delivering:<br><br><strong>Strategy and planning<br></strong>• Help shape and implement the HTB Group (HTBG) vision as a member of the senior leadership team;<br>• In close collaboration with the entity heads and HTB Group Professional Services Leadership, sets the strategic direction for the Technology Services team. Develops and implements creative Technology strategies that align with the vision and the needs of each entity and the group as a whole, ensuring that HTB Group continues to be innovative and forward-thinking with respect to Technology practice across the full spectrum of IT specialisms;<br>• Provide strategic leadership to the Technology Services Team, leading and overseeing the technology services function and developing and implementing IT strategies that align with the vison and the needs of each entity and the group as a whole; and<br>• Direct the development and improvement of a strategic technical architecture for HTBG IT, focusing on simplicity, efficiency and effectiveness. In particular, progressively integrate the current disparate systems, domains, databases and networks currently in use across HTBG.<br><br><strong>Team management<br></strong>• Lead the Technology Services team through a time of change and rebuilding, adopting a consultative, coaching approach and identifying the capabilities and potential of each team member in on order to maximise their skills and job satisfaction and advise on the future shape of the team.<br><br><strong>IT Infrastructure<br></strong>• Oversee the management of systems technology and hardware requirements throughout HTBG, including but not limited to access security systems, on-site and remote computing, communications, hosting, and audio/visual broadcast applications.<br><br><strong>Data</strong><br>• Ensure the HTBG has robust and compliant data management processes;<br>• Contribute to implementation of data management policies and processes that ensure compliance with regulatory and best-practice requirements;<br>• Ensure HTBG has suitable systems to ensure data is retained and managed securely;<br>• Oversee training for staff in data management processes and policies, including , where relevant effectiveness of data management tools; and<br>• Oversee data management to ensure that data is accurate, coherent, and timely across all HTBG’s business systems, and is used to provide effective business intelligence for managers at all levels across the Charity.<br><br><strong>Security &amp; Business continuity<br></strong>• Responsible for Cyber security across the HTBG, ensuring all key assets protected with security commensurate with the risk posed;<br>• Ensure staff are fully kept aware of evolving threat landscape through training/awareness initiatives;<br>• Implement and manage appropriate internal group wide governance groups or forums that coordinates security activities across entities and functions; and<br>• Direct the development and testing of a business continuity plan for the IT department and IT disaster recovery plans for HTBG. Manage the safety and security of HTBG’s data, including ensuring effective backup and replication processes.<br><br><strong>Digital platforms and innovation<br></strong>• Ensure efficacy of back-end digital infrastructure requirements including, but not limited to web hosting, applications, social media, user access;<br>• Advise on any opportunities for digital projects to enhance the effectiveness of HTBG – through new applications, delivery of content, and alternative means of engaging with people; and<br>• Consult with entity-specific digital teams to assess the requirements to ensure a secure, stable and accessible high-end user experience.<br><br><strong>Supplier management<br></strong>• Manage supplier relationships as required. In particular, act as key contact for Managed Service Provider (MSP) to facilitate an effective working relationship, whilst holding the supplier to account for compliance with contractual arrangements and developing a successful strategic partnership to mutual advantage; and<br>• Work with MSP to direct the delivery of professional IT service desk processes to provide effective customer support consistent with best practice within the sector. Look to deliver service to appropriate 3rd party standards certification levels, such as ITIL, within an agreed timescale.<br><br><strong>Project and quality management<br></strong>• Direct the development of a Quality Management system for IT, including change management, problem management and incident management processes and procedures, and high quality documentation in accordance with best practice within the sector; and<br>• Manage projects using professional methodologies consistent with best practice within the sector such as Agile. Support improvement of project management generally across HTBG by providing support and advice as required.<br><br><strong>Core behavioural competencies</strong> | • Sets an excellent example in living out our organisational Values at all times.<br>• Helps the entity head to build and maintain a culture of trust and empowerment through which all team members are able to learn and grow without fear of failure or negative consequences.<br>• Is prepared to speak the truth in love and encourages openness and honest communication.<br>• Continuously seeks opportunities for growth and improvement, for self, team and area, sharing their time and knowledge generously.<br>• Demonstrates high levels of commitment and flexibility; is willing to lay down personal projects for the good of the team.<br><br><strong>Essential skills, experience &amp; knowledge</strong> | The following skills and experience form the minimum requirements for the role:<br>• Personal alignment with HTB Group vision and values and strong Christian faith;<br>• Industry/ domain expert with 10+ years leadership experience in technology and information systems;<br>• Strong project management skills and familiarity with project management methodologies;<br>• Excellent communication and interpersonal skills;<br>• The ability to build and maintain strong working relationships;<br>• A strategic thinker with the ability to set ambitious targets, but also with the ability to take their teams with them in the delivery of those targets;<br>• Strong organisational and problem-solving skills;<br>• Good financial acumen and a strong sense of stewardship and ability to work closely with Group Finance leaders in setting and overseeing the individual team and overall budgets;<br>• Excellent team leader with a coaching style of leadership;<br>• Demonstrable experience in advising on systems technology and data solutions; and<br>• Skilled at identifying issues and opportunities where systems and technology solutions can add value to the operational effectiveness of the organisation.<br><br><strong>Desirable skills, experience &amp; knowledge</strong> | The following skills and experience would be greatly beneficial:<br>• Experience in a church or charity context;<br>• Change management experience;<br>• Able to thrive in sometimes ambiguous and dynamic operating environment;<br>• Strong diplomacy skills with the ability to hold the line when necessary but equally to understand when there is a need for pragmatism;<br>• Able to influence the agenda and outcomes; and<br>• Experience in working across borders and cultures.</div>

Director of IT

<div>We're building a prayer and meditation app. One that is authentically Christian and Catholic, while at the same time a resource for anyone looking to grow deeper in a relationship with God. We believe that people are hungry for peace, and that there is no surer way to find it than by learning to sit in silence with Christ: “Come to me, all you that are weary and are carrying heavy burdens, and I will give you rest” (Mt 11:28).&nbsp;</div><div><br></div><div>Our goal is to build something truly great. Something that combines the beauty of the Church’s spirituality with world-class product and content execution.</div><div><br></div><div>We launched the app in December of 2018 and have been blown away with the incredible growth &amp; traction. Hallow has been downloaded over 15 million times with over 250,000 5-star reviews. We're blessed to be backed by some of the best mission-driven investors in the world and are excited to build out the team to help a lot more folks grow closer to God.</div><div><br></div><div>We are a startup. We move quickly and take big swings. We are a small and fast moving team and each person is responsible for making an impact. It is hard work, but also deeply meaningful. We’d be honored &amp; humbled if you’d consider joining us.&nbsp;</div><div><br></div><div><strong>TLDR; </strong>We’re looking for someone to coordinate, manage, and develop our social media channels. Social media marketing is an integral part of Hallow’s brand. You’ll manage our Instagram and Facebook accounts, which are nearing 1M followers, with the opportunity to expand and grow into more channels. This role will sit at the crossroads of Marketing, Design, and Content in this highly cross-functional and dynamic position. Open to candidates seeking full-time or part-time work.<br><br><strong>Salary: </strong>$20 - $40 an hour</div><div><br></div><h3>What You'll Do:</h3><ul><li><strong>Plan &amp; collaborate: </strong>You’ll work cross-functionally within the Marketing Team and across the wider company - working across social media channels and coordinating content launches and campaigns. You’ll also work closely with the Content and Design teams to plan content calendars and strategize in line with the release calendar.</li><li><strong>Project Manage:</strong> You’ll maintain and strategize our social media marketing channels. You’ll create briefs and strategize for copywriting, brand, and art direction.&nbsp;</li><li><strong>Write:</strong> A core part of social media marketing is writing content. You’ll master the brand voice, looking to helping share Hallow’s mission to help people pray.</li></ul><div><br></div><h3>What We're Looking For:</h3><ul><li><strong>Passion:</strong> First &amp; foremost, we’re looking for someone excited about our mission. It makes it a lot more fun :)</li><li><strong>Experience: </strong>Must have experience in managing a 100k+ following brand on social media and have 2+ years of experience in social media creative, content, strategy, or management.</li><li><strong>Creativity: </strong>We’re always looking for ways to reach people and help them find more peace in their lives and grow closer to God. The social media landscape is constantly changing, and we want to find ways to stand out and help folks find God’s peace. You’re not afraid to share ideas and try new things, while also leaning into the data side of things!</li><li><strong>Detail-oriented:</strong> Social media is in the details but also the big picture. You pay attention to details and nuances but know when to step back and look at the greater story.</li><li><strong>Hustle:</strong> A core value to Hallow’s mission, we work hard and try to build as fast as we can. Our goal is to build the highest quality deliverables at incredible speeds.</li></ul><div><br></div><h3>What You’ll Love</h3><ul><li><strong>Mission:</strong> This work is incredibly humbling. Every day we hear amazing stories and we get the pleasure of working on something that’s impacting lives. &nbsp;</li><li><strong>Ownership:</strong> You’ll play a central role in crafting copy and strategy in our social media and lifecycle marketing channels, reaching millions of folks week after week.&nbsp;</li><li><strong>Growth:</strong> You’ll be part of a fast-paced marketing team at a start-up. Each week looks different! Over the next couple of years, we plan to expand the company significantly, and we’ll need your help to set the tone for how we’ll continue to reach folks all over the world.</li></ul>

Social Media Marketing Specialist

<div><strong>Job Title:</strong> Digital Project Manager</div><div><strong>Ministry/Department: </strong>Kingdom Resources</div><div><strong>Reports to: </strong>Digital Director</div><div><strong>Status: </strong>Full-time, exempt</div><div><strong>Supervisory Role:</strong> No</div><div><br>Objective</div><div><br>The Digital Project Manager works closely with the Digital Director to implement and manage a multi-channel digital strategy for The Church of Eleven22®, Pastor Joby Martin and other church-related initiatives. This role manages the day-to-day collaboration with multiple ministry areas to ensure information, content and resources are accessible, engaging and effectively shared across all digital channels.</div><div><br>Key Responsibilities</div><ul><li>Eleven22 digital apps and websites management<ul><li>Lead the day-to-day updates and management of all apps and websites</li><li>Partner with the Comm team to support ministry areas by helping to make their news, events and updates available via Eleven22 apps and websites</li><li>Partner with Series Programming to schedule weekly news, announcements and events on the app and website that coincide with weekly services</li></ul></li><li>Weekly service content distribution<ul><li>Format and distribute weekly sermons, podcasts and stories to YouTube, Podbean, Pando the Eleven22 app and website</li><li>Translate weekly sermons using AI software and distribute to YouTube</li><li>Partner with Prison Ministry monthly to upload older sermon series to Pando</li></ul></li><li>Digital Kingdom Resources management<ul><li>Partner with Series Programming to ensure all series-related resources are available digitally</li><li>Partner with Eleven22 Kids to release daily devotionals for parents</li><li>Partner with Equipping to distribute our Bible reading plan to the app, website and social media daily</li><li>Partner with the Special Projects, Project Manager to update the Digital Resource Center with online materials from in-person centers</li></ul></li><li>Pastor Joby Martin’s website content management<ul><li>Distribute weekly Eleven22 sermons and podcasts to Pastor Joby’s website</li><li>Partner with Lead Pastor’s office (LPO) to distribute all of Pastor Joby’s books, external preaching, podcast interviews, RightNow Media series and other resources to his website</li><li>Partner with LPO to keep Pastor Joby’s speaking events up-to-date on his website</li></ul></li></ul><div><br>Competencies</div><ul><li>Model The Church of Eleven22’s mission, vision and core values</li><li>Ability to maintain strict confidentiality</li><li>Ability to adapt to change</li><li>Strong written, verbal and interpersonal skills to effectively collaborate with ministry leaders</li><li>Ability to work independently and as part of a team</li><li>Strong organizational skills and attention to detail</li><li>Possess strong organizational, planning and problem-solving skills</li><li>Ability to disciple others in their walk with Jesus Christ</li><li>Strong time management, prioritization and multitasking skills</li><li>Ability to self-manage and self-start</li></ul><div><br>Education and Experience</div><ul><li>Bachelor’s degree preferred</li><li>Minimum five years of project management experience preferred</li></ul><div><br>Position Type/Expected Hours of Work</div><div><br>This is a full-time (40 hours per week), exempt position. Days and hours of work are Sunday through Thursday.</div><div><br>The church has several big events, (“All-Skates”) throughout the year to help further the mission of Eleven22. These events are mandatory for all staff to be in attendance and may vary, depending on the vision cast for the current year.</div><div><br>Our entire staff family is called to action, so that we can continue to be a movement for all people to discover and deepen a relationship with Jesus Christ.</div><div><br>Work Environment</div><div><br>This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.&nbsp;</div><div><br>Physical Demands</div><div><br>This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.&nbsp;</div><div><br>Ministerial Exception</div><div><br>The ministerial exception furthers the purposes of the Free Exercise and Establishment Clauses of the First Amendment by barring legal claims against church bodies by staff members who perform religious functions. All church pastors are subject to the exception, but a formal ministerial credential is not required. While there is no rigid formula to determine other church staff members that qualify, various factors are considered to determine which staff members are subject to the ministerial exception (please see handbook).</div><div><br>Staff members who qualify under the ministerial exception are not covered by federal and state employment and anti-discrimination laws. Please see the Human Resources Ministry team if you have questions on whether you are subject to the ministerial exception.</div><div><br>Code of Conduct</div><ol><li>We live authenticity</li><li>We are gospel-centered and mission-focused</li><li>We are family</li><li>We are lifelong learners</li><li>We aim for excellence in the experience with zero excess</li><li>We choose to trust</li><li>We pray 1st and decide 2nd</li><li>We glorify God by honoring others</li><li>Our team unites under clear vision</li><li>We walk in humble confidence</li></ol><div><br>EEO Statement</div><div><br>The Church of Eleven22 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws. The Church of Eleven22 reserves the right to discriminate on the basis of religion to the full extent permitted by law.&nbsp;</div><div><br></div>

Digital Project Manager

<div><strong>The range for this role is $99,000 - $142,000</strong></div><div><br><strong>Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 10% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.</strong></div><div><strong>Interested candidates must be willing and able to work onsite minimum 3 times per week in our Melbourne, FL or Orlando, FL office. &nbsp;</strong></div><div><br><strong>The Mission</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Job</strong></div><div>The Sr. Project Manager - Billing &amp; Medical Bills (Claims) will be responsible for driving projects through the initiative lifecycle with operations business leaders, aligning stakeholders through effective communication across organizational levels. This role leverages project management expertise to manage project schedules, costs, resources, and vendor management to ensure aligned priorities, clear deliverables, and performance accountability. The Sr. Project Manager also mentors project managers and leads within the Project Management Office(PMO), monitoring standards across portfolio initiatives.</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Engage and manage vendor relationships to ensure clear expectations, monitor performance, and address issues promptly. Lead vendor evaluations, contract discussions, and performance reviews.</li><li>Establish, onboard, and manage vendors, working closely with the Procurement team, as part of implementing vendor solutions that enhance Medi-Share Member provisions and offerings.</li><li>Must communicate clearly and concisely in verbal and written forms to stakeholders at all levels of the organization.</li><li>Lead efficient meetings with a broad group of stakeholders in an organized approach to ensure meeting outcomes are achieved and follow-up items are tracked through completion.</li><li>Drive timely decision making, ensuring accountability with stakeholders based on the responsibility matrix.</li><li>Proactive risk management and mitigation plan definition to prevent impacts across service lines.</li><li>Effectively utilize discernment to determine when escalation is necessary.</li><li>Generate accurate, concise, and timely project status reports in alignment with PMO standards.</li><li>Ensure oversight and guidance to Business Analysts defining business requirements while tracking status to meet required deadlines.</li><li>Define and manage the resource pool allocation, monitoring over and under-allocation while working with service line managers to deliver project scope.</li><li>Manage and report on project forecast and budget explaining variances and utilizing earned value analysis.</li><li>Tightly manage change control, ensuring that changes are assessed for scope, cost, schedule, and opportunity cost impacts.</li><li>Facilitate buy versus build analysis with operational and Information Technology stakeholders.</li><li>Challenge and lead with the end in mind with business leaders to ensure successful outcomes.</li><li>Invest in learning and understanding the business implications of projects while utilizing experience to steer projects to meet objectives.</li><li>Define and contribute to project management knowledge areas and playbook documentation standards of the Project Management Office (PMO).</li><li>Mentor Project Managers to grow and excel within the organization.</li><li>Contribute to the Portfolio Management Playbook in alignment with PMO standards.</li><li>Evaluate cross-project interdependencies within the portfolio to determine the schedule and resource work sequence for success.</li><li>Participate in portfolio modeling, assessing the implications of changes to projects.</li><li>Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs</li><li>All other duties as assigned</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Expert at building a project schedule Gantt; including dependencies, resources, milestones, and deliverables.</li><li>Proven verbal and written communication expertise, with the ability to manage vendor relations.</li><li>Ability to influence and foster collaborative vendor relationships.</li><li>Experienced in Project Portfolio Management software and vendor management tools.</li><li>Self-driven with strong organizational skills, capable of thriving in a dynamic environment.</li><li>Experience utilizing Project Portfolio Management software.</li><li>Accepts new opportunities and challenges with a sense of urgency, energy, and enthusiasm.</li><li>Ability to deliver results in an environment that requires a high degree of coordination in a matrix organization.</li><li>Self-driven and well organized even under challenging circumstances.</li><li>Ability to work independently as well as part of a team.</li><li>Ability to quickly learn Christian Care Ministry’s business practices.</li><li>Knowledgeable of Agile SDLC.</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Foster an atmosphere of trust; Assume positive intent.</li><li>Promote diverse ideas; feedback is empathetic, constructive, respectfully delivered and received.</li><li>Execute with Unity; It is not about you or me but about us.</li><li>Be accountable; don’t look to shift blame to someone else.</li><li>Excel through stewardship; continually pursue excellence, never satisfied with the status quo.</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Bachelor’s degree <em>required</em>; MBA preferred.</li><li>10+ years of project management experience in a health insurance payer is <em>required</em>.</li><li>Medicare or Individual and Family Plan expertise in Premium Billing and Claims Service Lines <em>preferred</em>.</li><li>PMP or PMI-ACP certification is highly <em>preferred</em>.</li></ul>

Sr. Project Manager - Billing & Medical Bills (Claims)

<div><strong>The range for this role is $99,000 - $142,000</strong></div><div><br><strong>Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 10% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.</strong></div><div><br><strong>Interested candidates must be willing and able to work onsite minimum 3 times per week in our Melbourne,FL or Orlando, FL office. &nbsp;</strong></div><div><br><strong>The Mission</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of <a href="https://www.medishare.com/">Medi-Share®</a>, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry is in agreement with our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith, </a>which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Job</strong></div><div>The Senior Project Manager - Vendor Oversight will be responsible for driving projects through the initiative lifecycle with operations business leaders, aligning stakeholders through effective communication across organizational levels. This role leverages project management expertise to manage project schedules, costs, resources, and vendor management to ensure aligned priorities, clear deliverables, and performance accountability. The Senior Project Manager - Vendor Oversight also mentors project managers and leads within the Project Management Office(PMO), monitoring standards across portfolio initiatives.</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Engage and manage vendor relationships to ensure clear expectations, monitor performance, and address issues promptly. Lead vendor evaluations, contract discussions, and performance reviews.</li><li>Establish, onboard, and manage vendors, working closely with the Procurement team, as part of implementing vendor solutions that enhance Medi-Share Member provisions and offerings.</li><li>Must communicate clearly and concisely in verbal and written forms to stakeholders at all levels of the organization.</li><li>Lead efficient meetings with a broad group of stakeholders in an organized approach to ensure meeting outcomes are achieved and follow-up items are tracked through completion.</li><li>Drive timely decision making, ensuring accountability with stakeholders based on the responsibility matrix.</li><li>Proactive risk management and mitigation plan definition to prevent impacts across service lines.</li><li>Effectively utilize discernment to determine when escalation is necessary.</li><li>Generate accurate, concise, and timely project status reports in alignment with PMO standards.</li><li>Ensure oversight and guidance to Business Analysts defining business requirements while tracking status to meet required deadlines.</li><li>Define and manage the resource pool allocation, monitoring over and under-allocation while working with service line managers to deliver project scope.</li><li>Manage and report on project forecast and budget explaining variances and utilizing earned value analysis.</li><li>Tightly manage change control, ensuring that changes are assessed for scope, cost, schedule, and opportunity cost impacts.</li><li>Facilitate buy versus build analysis with operational and Information Technology stakeholders.</li><li>Challenge and lead with the end in mind with business leaders to ensure successful outcomes.</li><li>Invest in learning and understanding the business implications of projects while utilizing experience to steer projects to meet objectives.</li><li>Define and contribute to project management knowledge areas and playbook documentation standards of the Project Management Office (PMO).</li><li>Mentor Project Managers to grow and excel within the organization.</li><li>Contribute to the Portfolio Management Playbook in alignment with PMO standards.</li><li>Evaluate cross-project interdependencies within the portfolio to determine the schedule and resource work sequence for success.</li><li>Participate in portfolio modeling, assessing the implications of changes to projects.</li><li>Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs</li><li>All other duties as assigned</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Expert at building a project schedule Gantt; including dependencies, resources, milestones, and deliverables.</li><li>Proven verbal and written communication expertise, with the ability to manage vendor relations.</li><li>Ability to influence and foster collaborative vendor relationships.</li><li>Experienced in Project Portfolio Management software and vendor management tools.</li><li>Self-driven with strong organizational skills, capable of thriving in a dynamic environment.</li><li>Experience utilizing Project Portfolio Management software.</li><li>Accepts new opportunities and challenges with a sense of urgency, energy, and enthusiasm.</li><li>Ability to deliver results in an environment that requires a high degree of coordination in a matrix organization.</li><li>Self-driven and well organized even under challenging circumstances.</li><li>Ability to work independently as well as part of a team.</li><li>Ability to quickly learn Christian Care Ministry’s business practices.</li><li>Knowledgeable of Agile SDLC.</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Foster an atmosphere of trust; Assume positive intent.</li><li>Promote diverse ideas; feedback is empathetic, constructive, respectfully delivered and received.</li><li>Execute with Unity; It is not about you or me but about us.</li><li>Be accountable; don’t look to shift blame to someone else.</li><li>Excel through stewardship; continually pursue excellence, never satisfied with the status quo.</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Bachelor’s degree <em>required</em>; MBA preferred.</li><li>10+ years of project management experience in a health insurance payer is <em>required</em>.</li><li>Medicare or Individual and Family Plan delegated vendor oversight experience is <em>preferred</em>.</li><li>PMP or PMI-ACP certification is highly <em>preferred</em>.</li></ul>

Sr. Project Manager - Vendor Oversight

<div><strong>General Description:</strong></div><div>The Project Success Specialist is responsible for facilitating and coordinating project workflows, supporting the seamless execution of creative and production tasks, and fulfilling data preparation for projects across multiple client accounts. This role ensures efficient routing of art, manages and prepares project data, oversees print production, and maintains accurate project timelines to keep projects on track and successfully delivered.</div><div><br></div><div><strong>Primary Responsibilities:</strong></div><ul><li><strong>Coordinates project timelines and priorities</strong>: Works closely with multiple account executives to manage priorities across clients, supporting project milestones and ensuring timely completion.</li><li><strong>Routes artwork</strong>: Manages the flow of creative assets, routing materials to and from creative, production, and account teams to keep projects moving efficiently.</li><li><strong>Facilitates and manages project data</strong>: Prepares and executes documentation and QC checks for all communications,&nbsp; ensuring accuracy and accessibility across teams.</li><li><strong>Oversees print production</strong>: Conducts quality checks on creative assets from origination through drop date to ensure accuracy and consistency.</li><li><strong>Supports team meetings and client communications</strong>: Prepares agendas, project updates, and status matrices, helping facilitate clear communication and alignment.</li><li><strong>Executes project workflows</strong>: Manages tasks within project software, tracks timelines, provides updates to internal documents and ensures projects meet established standards and deadlines.</li><li><strong>Assists with project problem-solving</strong>: Collaborates with team members to troubleshoot and address project issues, designing effective solutions to accelerate project success.</li></ul><div><br></div><div><strong>Position Requirements</strong></div><div><br></div><div><strong>Technical Competencies:</strong></div><ul><li>Strong organizational skills with exceptional attention to detail, plus the ability to multi-task and negotiate priorities.&nbsp;</li><li>Ability to work under pressure with limited direction, at peak performance.&nbsp;</li><li>Proficiency in project management software and systems for efficient task tracking and coordination.</li><li>Advanced skills in Microsoft Office and Google applications (Docs, Sheets, Slides).</li><li>Ability to effectively manage multiple priorities and work with account executives to coordinate work across multiple clients.</li><li>Knowledge of print production processes, including an understanding of live lasers and quality control standards.</li><li>Command of grammar and language for professional proofreading.</li><li>Familiarity with project management life cycle concepts and tools to coordinate project tasks.</li></ul><div>&nbsp;</div><div><strong>Behavioral Competencies:</strong></div><ul><li>Integrity</li><li>Initiative and Risk Taking</li><li>Initiative and Problem Solving</li><li>Self-Mastery</li><li>Collaboration &amp; Teamwork</li><li>Innovation and Change</li><li>Organizational and Planning Skills</li><li>Diversity</li><li>Effective Communication</li><li>Planning and Organization</li><li>Continuous Learning</li><li>Quality Results</li><li>Attention to Detail and Quality Assurance</li></ul><div><br></div><div><strong>Work Experience:</strong></div><ul><li><strong>Proven experience in project coordination within a marketing, advertising, or creative agency</strong>, managing the workflow of creative assets and production materials across multiple client accounts.</li><li><strong>Hands-on experience with print production processes</strong>, including live lasers, quality checks, and familiarity with routing artwork and approvals between departments.</li><li><strong>Demonstrated ability to prioritize tasks and manage time effectively</strong> when working with cross-functional teams, balancing multiple projects with a strong focus on accuracy and attention to detail.</li></ul><div><br></div><div><strong>Educational Requirements:</strong></div><ul><li>Bachelor’s degree in Marketing, Communications, Project Management, Business, or a related field.</li><li>Experience in advertising or marketing agency preferred.</li></ul>

Project Success Specialist

<div><strong>Base Pay Range: $130,000 - $160,000</strong></div><div><br><strong>Actual base pay will be determined based on a successful candidate's skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 15% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.</strong></div><div><br><strong>Our headquarters are located in Central Florida, Melbourne to be specific. While we prefer hiring someone who can work onsite, we are also open to hiring a fully remote candidate who meets all the minimum requirements. We are set up to employ remotely in the following states: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV.&nbsp;</strong></div><div><br><strong>Who We Are</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry agrees to our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith</a> which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Role</strong></div><div>The Senior Software Solutions Architect (SSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The SSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, and working directly with the software delivery team to ensure quality development and release of features. The SSA coordinates with our project managers, executive sponsors, and departmental “business owners” to ensure organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy.</div><div>From a scrum team perspective, the Senior Solutions Architect acts as the “Technical Product Owner” within their value stream. This includes:</div><ul><li>Posing critical discovery questions during the requirements-gathering process to ensure a clear understanding of what CCM is trying to solve</li><li>Performing feasibility-analysis on initiative requirements, understanding what we can implement through modifications to our current architecture and what depends on new architecture being built</li><li>Assembling feature roadmaps, staging for dependencies, and ensuring iterative and incremental delivery to satisfy initiative requirements</li><li>Documenting features with functional design – coordinating with UX Researchers/Designers, Enterprise/Systems Architects, Vendors, Security/Compliance, and Production Operations to capture the intended functional design</li><li>Authoring and leading the grooming of user stories for their scrum team</li><li>Prioritizing at the feature and user story level, ensuring that scrum team deliverables align with overall organizational goals</li><li>Mentoring and leading team members</li></ul><div><strong>The Senior Solutions Architect – Financial Solutions specifically focuses on CCM’s value stream related to:</strong></div><ul><li>Billing (invoicing, payments processing)</li><li>Banking (including KYC/AML, ACH, RTP, FedNow, Account Ownership Verification)</li><li>Pricing (including quoting, coupons, etc)</li><li>Need Sharing (the movement of funds between bank accounts to facilitate payments to healthcare providers).</li></ul><div><strong>&nbsp;In particular, we are seeking an individual with experience in, and excitement for, FinTech integrations</strong>. Some Fintechs you may have worked with include: Stripe, Tabapay, Plaid, Alloy, Socure, Authorize.net, and more.</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Craft value stream software feature roadmaps, prioritizing stakeholder feature delivery alongside architectural improvements</li><li>Translate requirements into end user / stakeholder-readable Functional Design documents</li><li>Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person)</li><li>Properly scope, design, and size business feature delivery efforts</li><li>Provide direction and guidance on solution architecture to the IT Delivery teams through functional design specifications and feature specifications</li><li>Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, etc.)</li><li>Serve as Product Owner for Agile Software Delivery teams</li><li>Participate in Design and Sprint sessions following Scrum methodology</li><li>Manage time effectively, communicating project status accurately to Project Managers</li><li>Design with guidance from the Enterprise/Systems Architects, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns</li><li>Work with the manager of Design and Architecture to design value stream roadmaps to best align with business strategy</li><li>Mentor Software Developers, and User Experience designers in requirements elicitation, functional design, and decomposition</li><li>Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem-resolution to facilitate success</li><li>Support vendor evaluations - provide recommendations and assessment scoring</li><li>Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional solution requirements that would not be clear to the business</li><li>Drive the sourcing of new solutions to help generate improvements to processes</li><li>Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII</li><li>Contribute to the exercise and expression of the Ministry’s Christian beliefs</li><li>Other duties as assigned</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions</li><li>Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology</li><li>Ability to functionally design &amp; specify complex solutions, including As-Is and To-Be diagrams (both user and data flow), functional requirement definition via user stories (As a __, I want __ so I can ___), and functional acceptance criteria definition (Given __ when __ then __)</li><li>Working knowledge of business process modeling and collaboration tools (Jira, MS Teams, Confluence)</li><li>Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level</li><li>Strong experience designing for Full Stack application development teams using a variety of languages</li><li>Working knowledge of web-focused software architecture including Single-Page Applications, RESTful JSON APIs, Databases, Message Queueing and Pub/Sub</li><li>Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)</li><li>Serve as a proven expert of technology with expertise in the design, creation, management, and business use of large enterprise applications</li><li>Jedi-like ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success</li><li>Ability to work in a fast-paced environment, multi-project environment, meeting commitments and deadlines</li><li>Ability to effectively utilize a User Experience team for user research, interaction design, information architecture, user interface design, and usability evaluation</li><li>Ability to lead assessment of development budgets and schedules</li><li>Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and HAVE FUN</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</li><li>Manages complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems</li><li>Customer focus - Building strong customer relationships and delivering customer-centric solutions.</li><li>Tech savvy - Anticipating and adopting innovations in business-building digital technology applications</li><li>Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Prior industry experience in designing and building solutions for banking, billing, or payments processing <em>required</em></li><li>Bachelor’s degree with 10+ years experience in software solution design and implementation of complex IT projects OR 15+ years experience in software solution design and implementation of complex IT projects <em>required</em></li><li>7+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated <em>required</em></li><li>Experience with domain-driven software architecture, system integration, software development, and data modeling <em>required</em></li><li>Master’s degree is <em>a plus</em> – either in technology or business (MBA)</li><li>Agile software development experience (certified Product Owner <em>preferred</em>)</li><li>Experience in a healthcare-related field <em>preferred</em></li><li>Experience as a Solution Architect in the health plan industry <em>preferred</em></li></ul><div><br><strong>Incentives &amp; Benefits</strong></div><div>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.</div><div>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:</div><ul><li>100% paid Medical for employees/99% for family</li><li>Generous employer Health Savings Account (HSA) contributions</li><li>Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance</li><li>6 weeks of paid parental leave (for both mom and dad)</li><li>Dental - two plans to choose from</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match on ROTH or Traditional contributions</li><li>Generous paid-time off and 11 paid holidays</li><li>Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo&nbsp;</li><li>Employee Assistance Program including no cost, in-person mental health visits and employee discounts</li><li>Monetary Anniversary Awards Program</li><li>Monetary Birthday Awards</li></ul>

Sr. Software Solutions Architect - Financial Solutions

<div>Is God calling you to ministry?<br><br></div><div>For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.</div><div><strong><br>CHRISTIAN PURPOSE AND EXPECTATIONS:<br></strong><br></div><div>All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.<br><br></div><div><strong>Department Detail –</strong> The Internet Evangelism department takes the Gospel to the world through SearchforJesus.net, a ministry built on digital tools and online strategies. Through websites like PeaceWithGod.net and various social media platforms, the Good News goes out in English, Spanish, Portuguese, Chinese, Arabic, Russian, and American Sign Language. Online visitors to these pages engage with trained volunteers through chat, private messaging, texts, and emails to get their spiritual questions answered. Those who respond to the Gospel invitation are mentored by discipleship volunteers as they go through online Bible study courses and are referred to local churches in their area.<br><br></div><div><strong>Job Summary –</strong> This individual will be responsible for the end-to-end management of our volunteer platform and will provide technical expertise and guidance to various ministry teams as they implement this platform. The role requires a strategic thinker with a strong background in product management, exceptional communication skills, and the ability to work cross-functionally to execute the product roadmap and bring innovative solutions to life. As the voice of the user, you will maintain a deep understanding of the various departmental needs with a clear vision of a cohesive solution that facilitates consistent processes and delivers empowering user experiences.<br><br></div><div>Ministry Requirements<br><br></div><ul><li>Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ</li><li>Faithfully upholds BGEA in prayer</li><li>Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits</li><li>Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations</li><li>Effectively represents Jesus Christ to those within both personal and professional spheres of influence</li></ul><div><br>Essential Duties and Responsibilities<br><br></div><ul><li>Clearly articulates the product vision for the platform, aligning it with the organization’s strategic goals</li><li>Facilitates the product development process in close collaboration with the development team to ensure timely delivery of high-impact features</li><li>Manages the product roadmap to prioritize the most critical new features – driven by user feedback and organizational priorities</li><li>Collects and prioritizes requirements by working closely with end users to understand their needs and pain points</li><li>Tracks and analyzes key performance indicators (KPIs) for the platform, leveraging data to inform product decisions</li><li>Engages with departments and users directly via interviews, surveys, and feedback sessions to drive continual refinements to the product</li><li>Provides technical guidance during data migration efforts and assists in data validation to ensure effective onboarding of new departments</li><li>Serves as the main point of contact for the platform, ensuring prompt replies to inquiries and maintains clear communication throughout the entire resolution process</li><li>Provides implementation guidance, training, and support to ensure new departments coming onto the platform are well-equipped and supported</li><li>Tests and troubleshoots the application, reports system bugs, follows up on resolutions, and updates stakeholders on progress</li><li>Consistently learns and stays up-to-date on new products, industry standards, and best-practices in product development and volunteer management</li></ul><div><br>Marginal Duties and Responsibilities<br><br></div><ul><li>Additional duties as assigned</li></ul><div><br>Job Specifications</div><div><strong>Skills and Knowledge<br></strong><br></div><ul><li>Bachelor’s degree and 3-5 years of product management experience</li><li>Proven track record of successfully managing software products through their entire lifecycle</li><li>Broad technical knowledge including familiarity with relational databases, APIs, and the software development lifecycle</li><li>Experience using JIRA, or comparable industry standard product, for managing product roadmap and workflow</li><li>Ability to communicate ideas in both technical and user-friendly language</li><li>Proficient in troubleshooting and resolving complex system issues</li><li>Ability to work autonomously and prioritize a broad spectrum of user needs, platform opportunities, and executable tasks day to day</li><li>Excellent communication skills with ability to articulate, present, process feedback constructively, and gain buy-in across departments for a recommended strategy</li><li>Experience working cross-functionally among business, development, design, and subject matter expert (SME) teams to implement a comprehensive product strategy</li><li>Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, and evaluate new ideas</li><li>Experience working in an Agile development environment is preferred</li><li>Excellent customer service, attention to detail, and drive to ensure customer satisfaction with each interaction</li></ul><div><strong><br>Physical/Mental Demands<br></strong><br></div><ul><li>Ability to meet deadlines and work extended hours if necessary</li></ul><div><strong><br>Working Conditions<br></strong><br></div><ul><li>Conventional office environment</li></ul><div><br>Mission Statement<br><br></div><div>Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same.</div><div><br>Statement of Faith<br><br></div><div>These core beliefs make up the foundation upon which all our ministry endeavors are based.<br><br></div><ul><li>We believe the Bible to be the inspired, the only infallible, authoritative Word of God revealing the love of God to the world.&nbsp; <em>(1 Thessalonians 2:13; 2 Timothy 3:15-17; John 3:16).</em></li><li>We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit.<br><em>(Matthew 28:19; John 10:30; Ephesians 4:4-6).</em></li><li>We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. <em>(Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15).</em></li><li>We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Furthermore, we believe that God will reward the righteous with eternal life in heaven, and that He will banish the unrighteous to everlasting punishment in hell. <em>(Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7).</em></li><li>We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10).</li><li>We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. <em>(1 Corinthians 15:51-57; Revelation 20:11-15).</em></li><li>We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.&nbsp; <em>(1 Corinthians 12:12, 27; Ephesians 1:22-23).</em></li><li>We believe that the ministry of evangelism (sharing and proclaiming the message of salvation only possible by grace through faith in Jesus Christ) and discipleship (helping followers of Christ grow up into maturity in Christ) is a responsibility of all followers of Jesus Christ<em>.&nbsp; (Matthew 28:18-20; Acts 1:8; Romans 10:9-15;1 Peter 3:15).</em></li><li>We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made for each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. <em>(Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9).</em></li><li>We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.&nbsp; <em>(Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15).</em></li><li>We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen.&nbsp; <em>(Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10).</em></li><li>We believe God wonderfully and immutably creates each person biological male or female.&nbsp; These two distinct, but complementary sexes together reflect the image and likeness of God.&nbsp; Rejection of one’s biological sex is a rejection of God’s merciful design and creative order.&nbsp; <em>(Genesis 1:26-27; Mark 10:6; 1 Corinthians 6:9; Deuteronomy 22:5).</em></li></ul><div><br>Expectations for Ministry Employment<br><br></div><div>As an employee of Billy Graham Evangelistic Association:<br><br></div><ul><li>I acknowledge that the Lord Jesus Christ is my personal Savior and that I am a personal representative of Him.</li><li>I understand that BGEA is a Christian organization whose purpose is proclaiming the message of the Gospel of the Lord Jesus Christ throughout the world.</li><li>I agree that the purpose of my employment with BGEA is to further its Christian purpose, that I am prepared to assist in accomplishing that purpose, and that my role with BGEA plays a vital part in carrying out its Christian purpose and mission.</li><li>I understand that I must exhibit conduct that is consistent with BGEA’s expectations, whether at work or away from work, in keeping with scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies including Christian Conduct.</li><li>I understand that BGEA has the right and the responsibility to ensure that its Christian religious purpose is carried on with the highest standards and is not harmed or impeded by conduct that is inconsistent with the Bible, BGEA’s Statement of Faith, its Christian religious purpose, or its policies</li><li>I understand that any of my conduct which is not in keeping with the scriptural teachings and principles as set forth in God’s Word, BGEA’s Statement of Faith, and BGEA’s policies, is inconsistent with BGEA’s Christian religious purpose.</li><li>I understand that if my conduct is determined by BGEA to be inconsistent with its Christian religious purpose, the result will be corrective action up to and including termination from employment.</li></ul><div><br>The Title VII Exception for Employment<br><br></div><div>The Billy Graham Evangelistic Association (BGEA) is a faith-based religious organization committed to spreading the Good News of Jesus Christ through every effective means.&nbsp; Consistent with our charitable purpose to share the Christian faith, a requirement for employment at BGEA is affirmation and adherence to our Christian Statement of Faith.&nbsp; Our Statement of Faith prerequisite for employment is based upon federal law set forth in Title VII of the Civil Rights Act of 1964, 42 U.S.C. Section 2000e-1.<br><br></div><div><br><br><strong>Benefits Summary:</strong><br>Full-Time employees working at least 36 hours per week, are eligible for benefits.</div><ul><li><em>Medical, prescription, dental and vision insurance</em></li><li><em>Flexible Spending Account (FSA)</em></li><li><em>Long term and short term disability insurance</em></li><li><em>Term Life insurance</em></li><li><em>401(k) retirement savings plan</em></li><li><em>10 paid holidays, including 1 floating holiday</em></li><li><em>Minimum 12 days of vacation</em></li><li><em>10 sick days</em></li></ul>

Christian Project Management Jobs

Trusted by