<div><strong>Job Description<br></strong><br></div><div>Differential &amp; Apollos is looking for someone who loves guiding customers, bringing clarity to complexity, and ensuring meaningful work gets delivered. This role is for someone who thrives at the intersection of project management, relationship management, and product strategy.<br><br></div><div>We are looking for someone to join a growing team of people who are proactive and passionate about making their customers successful through <strong>strong project ownership, delivery coordination, and clear communication</strong>. This person enjoys working closely with customers, guiding them through onboarding and ongoing initiatives, answering questions, and ensuring work is clearly scoped, tracked, and delivered.<br><br></div><div>You’ll serve as the primary point of contact for customer accounts, owning the execution of onboarding and post-onboarding work while partnering closely with Sales and internal teams. You’ll lead delivery across customer initiatives, manage timelines and expectations, and ensure customers experience clarity, momentum, and value from our products.<br><br></div><div>At Differential, we design, develop, support, and commercialize great digital products. Our process aims to create original digital products and services that innovate and reshape companies and organizations.&nbsp;<br><br></div><div>Above all, we are focused on finding someone that we love to work with. Culture to us isn’t a ping pong table in the breakroom or words on a wall—it’s embedded in our DNA and starts with our hiring process. Regardless of your prior experience, we want to consider thoughtful, driven people for this position.<br><br></div><div>Our mission statement, core values, benefits, and more can be found at <a href="http://handbook.differential.com/">handbook.differential.com</a>.<br><br></div><div>One of our core ventures and focus for this role is our <a href="https://apollos.app/">Apollos line of business,</a> a technology and content platform built for churches. Apollos helps people build healthy spiritual habits and stay connected to their church communities through customizable mobile, web and TV apps. With features like reading plans, media libraries, messaging and donation tools, Apollos enables churches to deliver a unified, high quality digital experience across platforms. Our clients span churches of all sizes, and your work will have a direct impact on how they serve their communities.<br><br></div><div><strong><br>Job requirements<br></strong><br></div><div><strong>What you can expect to do:<br></strong><br></div><ul><li>Own the planning, coordination, and execution of customer post-onboarding initiatives</li><li>Define scope, timelines, milestones, and success criteria to ensure work is delivered on time and with clarity</li><li>Serve as the primary point of contact for customer accounts post-sale, building relationships grounded in trust and execution</li><li>Partner closely with Sales during handoffs to ensure customer goals and expectations are clearly documented and carried through onboarding</li><li>Develop deep product expertise and apply platform capabilities to solve customer challenges</li><li>Guide customers in sequencing initiatives and utilizing product features to maximize long-term value</li><li>Coordinate cross-functionally with Support, Product Management, and Engineering to ensure customer needs are understood and addressed</li><li>Support customer retention and renewal conversations by ensuring consistent progress and measurable value</li><li>Foster collaboration among customers through roundtables or shared learning opportunities</li></ul><div><br></div><div><strong><br>What we’re after:</strong></div><ul><li>Passion for building authentic, trust-based relationships with customers</li><li>3+ years of experience managing customer accounts in a SaaS environment</li><li>Demonstrated ability to manage multiple projects, timelines, and deliverables simultaneously</li><li>Strong technical aptitude with experience supporting SaaS implementations or integrations</li><li>Experience working in a fast-paced startup or growth-stage environment</li><li>Clear, confident written and verbal communication skills (including on-camera presence)</li><li>Ability to articulate digital strategy and connect product capabilities to customer goals</li><li>Strong organizational instincts — you enjoy being “in the details” and keeping work moving</li><li>A customer-first mindset with the ability to advocate effectively across teams</li><li>Curiosity and desire to deeply understand the Apollos platfor,</li></ul><div><strong><br>Responsibilities of this position include:<br></strong><br></div><ul><li>Maintaining consistent communication rhythms with customers (1:1 meetings, roundtables, updates, etc.)</li><li>Ensuring customers are actively utilizing the Apollos platform and realizing measurable value</li><li>Driving strong customer health outcomes, including NPS and retention metrics</li><li>Delivering onboarding and ongoing initiatives that are clearly scoped, tracked, and well-communicated</li><li>Balancing multiple accounts and priorities while maintaining execution excellence</li><li>Operating comfortably in ambiguity and proactively identifying the next best action</li><li>Representing the voice of the customer internally to influence prioritization and delivery<br><br></li></ul><div><strong>Differential employees are those who:<br></strong><br></div><ul><li>Communicate effectively with teammates</li><li>Are self-motivated</li><li>Learn quickly and relentlessly</li><li>Are curious about technology and the impact it can make on the world</li><li>Enjoy taking ownership and responsibility for their work</li><li>Enjoy collaborating with others on solving meaningful problems</li></ul><div><br></div><h3><strong>About Differential</strong></h3><div>Differential is growing! Yep, it turns out clients like us :) Our team of designers, developers, jokesters, and all around good folk needs more firepower. We’re proudly headquartered in Cincinnati, OH, but our team spans across the country. In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission to rapidly unlock value for good people with meaningful ideas, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out and bring great digital products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.<br><br></div><div>We hire great, trustworthy people so that we can optimize for a free &amp; flexible culture.</div>

Customer Success Specialist - Account Management

<div>&nbsp;</div><div>For more than 60 years, Tyndale has helped readers discover the life-giving truths of God’s Word. Today we’re one of the largest independently owned Christian publishers in the world. Though our business has grown, our mission remains the same: to open God’s Word to as many as possible in language they can relate to and understand.</div><div>&nbsp;</div><div>The Logistics Manager is a leadership role responsible for the long-term design, performance, and evolution of the organization’s distribution and logistics capabilities. This role owns the end-to-end distribution operating model and ensures that people, processes, systems, and infrastructure are aligned to support the organization’s mission, growth strategy, and service commitments. &nbsp;</div><div><br></div><div>This role exists to ensure distribution is not simply operationally effective today but structurally prepared for the future. The Logistics Manager provides strategic leadership while maintaining operational credibility, ensuring distribution functions as a scalable, reliable, and continuously improving enterprise capability. &nbsp;</div><div><br></div><div>This is a high-impact leadership role for a trusted partner and change leader who can balance today’s operational demands while designing and delivering a future-ready distribution operation. It is an opportunity to shape the future of a mission-driven organization’s operational capability.&nbsp;</div><div><br></div><div><strong>The Impact You Will Drive</strong>&nbsp; &nbsp;</div><div>Success in this role is defined by lasting capabilities and organizational strength. You will:&nbsp;</div><ul><li>Support business growth through a redesign of the distribution operating model to modernize warehouse processes, layouts, and automation to enable scalability, reliability, and efficiency —including evaluation and implementation of new material handling and conveyor solutions.&nbsp;</li><li>Position distribution operations as a strategic business capability through strong service performance, cost discipline, and operational insight, establishing a clear, data-driven performance management framework for distribution operations (service, cost, quality, and productivity).&nbsp;</li><li>Develop frameworks for continuous improvement, cross-functional collaboration, and performance management through meaningful KPIs and operating rhythms.&nbsp;</li></ul><div>&nbsp;</div><div><strong>Core Areas of Responsibility </strong>&nbsp;</div><div><strong><em>Distribution Leadership &amp;</em></strong><em> </em><strong><em>Strategy</em></strong>&nbsp;</div><ul><li>Own overall distribution and logistics performance across shipping, returns, warehouse operations, and supporting functions ensuring consistent service, safety, quality, and efficiency of the order fulfilment life cycle&nbsp;</li><li>Provide clear direction, accountability, and leadership for distribution operations &nbsp;</li><li>Serve as a strategic partner to the Vice President of Operations and key stakeholders across the organization, contributing to enterprise-level operational planning and decision-making&nbsp;</li><li>Represent distribution in cross-functional initiatives and organizational planning&nbsp;</li><li>Design, evolve, and govern the distribution operating model to support long-term scalability and reliability&nbsp;</li><li>Ensure warehouse layouts, material handling approaches, and workflows are fit for purpose and adaptable over time&nbsp;</li><li>Guide the effective use and evolution of distribution technologies, including warehouse management and shipping systems&nbsp;</li><li>Establish standards, processes, and governance that ensure consistency, clarity, and operational discipline&nbsp;</li></ul><div><strong><em>Continuous Improvement &amp; Performance Management</em></strong><em>&nbsp;</em></div><ul><li>Maintain a data-driven performance management approach across distribution operations, establishing and monitoring KPIs for throughput, cost, service levels, labor productivity, and quality&nbsp;</li><li>Leverage data, analytics, and WMS/TMS technology to identify opportunities, risks, and constraints affecting service, cost, and throughput&nbsp;</li><li>Champion continuous improvement methodologies and problem-solving disciplines through identification and prioritization of improvement initiatives based on business impact and organizational readiness&nbsp;</li><li>Ensure distribution performance is transparent, measurable, and aligned with enterprise objectives&nbsp;</li></ul><div><strong><em>People</em></strong><em> </em><strong><em>&amp;</em></strong><em> </em><strong><em>Culture Leadership </em></strong><em>&nbsp;</em></div><ul><li>Lead and develop a high-performing distribution operations at all levels&nbsp;</li><li>Build leadership capability and succession depth within the distribution function&nbsp;</li><li>Foster a culture of engagement, ownership, safety, and operational excellence&nbsp;</li><li>Lead change with empathy, clarity, and strong emotional intelligence&nbsp;</li></ul><div>&nbsp;</div><div><strong>Experience &amp; Capabilities</strong>&nbsp;</div><ul><li>Bachelor’s degree in supply chain management, engineering, operations, business, or related field required; master’s degree preferred.&nbsp;</li><li>Meaningful leadership experience in distribution, logistics, warehouse operations, or related operational environments. Minimum of 5 years of experience in logistics, engineering, order fulfillment, supply chain, or related field, with at least 3 years in a leadership role.&nbsp;</li><li>Strong understanding of WMS/TMS distribution systems and analytics tools, material handling, and operational technologies, with a demonstrated ability to design, evolve, and lead complex operating models.&nbsp;</li><li>Proven success leading through change, complexity, and ambiguity, balancing strategic thinking with hands-on operational credibility&nbsp;</li><li>Personal alignment with and adherence to the Bible as God’s Word, and agreement with our <a href="https://tynadmin.tyndale.com/wp-content/uploads/Statement-of-Faith.pdf">Statement of Faith</a></li></ul><div><br></div><div><strong>Leadership Attributes</strong>&nbsp;</div><ul><li>Strategic and forward-thinking, with the ability to anticipate future needs with strong analytical, problem-solving, and decision-making skills&nbsp;</li><li>Confident, grounded decision-maker with sound judgment&nbsp;</li><li>High emotional intelligence and strong relationship-building capability&nbsp;</li></ul><div><br></div><div><br></div><div>We want to hear more about you and why you are interested in Tyndale and this role, so we highly recommend including a cover letter.&nbsp;</div><div><br></div><div>Tyndale has been repeatedly certified as a Best Christian Workplace. Learn more about us and what we believe at www.tyndale.com/our-mission.</div><div><br></div><div>The hiring range for this position is $70,000 to $95,000 annually. Actual offers will take into consideration the candidate’s education, experience, industry knowledge, technical skills, and other relevant factors. A summary of Tyndale’s comprehensive benefits is: https://www.tyndale.com/careers/.&nbsp;</div>

Distribution Logistics Manager

<div><strong>About Us</strong></div><div>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br></div><div>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><strong><br>Position Summary</strong></div><div><br>We are seeking individuals that are enthusiastic about a future where technology and creativity intersect, where exceptional work is motivated by astute analysis.</div><div><br>As a <strong>Sr. Software Engineer in Test,</strong> your responsibilities will include ensuring the quality and functionality of our solutions by designing and implementing testing processes. You will develop test plans, create test cases, and execute various testing methodologies to identify software defects. You will collaborate closely with our development teams to ensure that software products meet specified requirements and adheres to quality standards before being released to users.</div><div><strong><br>Responsibilities</strong></div><ul><li>Help our Engineering team develop world class B2B SaaS product</li><li>Define testing strategy</li><li>Design test plans, scenarios, scripts, documentation and procedures</li><li>Analyze test results and report findings</li><li>Participate in agile ceremonies, and participate in team development by both manually testing features and bugs as well as writing automated tests within the confines of a sprint.</li><li>Collaborate with development, product, and customer teams to engineer solutions to bugs and identify areas for improvement for our suite of products</li><li>Manage the bug triage and remediation process</li><li>Lead testing efforts for new features from design through release.</li></ul><div><strong><br>You Must Have</strong></div><ul><li>8+ years of software testing experience with SaaS platforms</li><li>5+ years of automated testing experience (web applications, mobile applications and APIs)</li><li>Strong knowledge of software QA methodologies, tools and processes</li><li>Experience with automation testing platforms such as playwright, Mabl, and cypress</li><li>Experience working in an Agile development process</li><li>Proficiency in JavaScript / TypeScript or similar</li><li>Experience reporting and documenting defects</li><li>Possess a strong understanding of the SDLC</li><li>You will be working closely within a fast-paced product team—so excellent communication + collaboration skills are a must</li><li>Experience testing RESTful web services</li></ul><div><strong><br>Nice To Have</strong></div><ul><li>Database knowledge, Microsoft SQL Server preferably</li><li>Experience with modern Javascript libraries</li><li>Experience with source control, Github preferably</li><li>Experience working with B2B SaaS, CRM, or other cloud-based software is a plus.</li><li>Experience working with remote software teams is a plus.</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul>

Sr. SDET

<div><strong>Join Tithe.ly, </strong><strong><em>We’re on a Mission&nbsp;</em></strong></div><div>We’re a fully remote tech company that puts the Church first, serving over 50,000 churches around the world. We’re on a mission to see the local church have the financial stability and resources needed to build the Kingdom of God, and we work every day to deliver world-class, cost-effective technology tools to make the business of the church just a bit easier.</div><div><strong><br>Job Description</strong></div><div>As the <strong>Website Manager</strong>, you’ll own the performance and evolution of Tithely’s website ecosystem, ensuring every page is fast, accurate, and built to serve churches well. Partnering with other stakeholders across the organization, you’ll turn the website into a trusted growth engine for education, demand, and product adoption. You’ll help lead modernization and personalization efforts that improve mobile experience, site performance, and meaningful journeys across our product pages so more church leaders can Simply Serve.<br><br></div><div><strong>Primary Responsibilities of the Role</strong></div><ul><li>Own the performance and day-to-day execution of Tithely’s website portfolio, ensuring pages are fast, reliable, and optimized for conversion</li><li>Deliver high-impact landing pages for campaigns, product launches, events, and experiments that drive demand and product adoption</li><li>Partner closely with others on Growth Marketing team to improve conversion rates, SEO, and on-page performance across key journeys</li><li>Lead ongoing experimentation through A/B testing of layouts, messaging, and user flows to continuously improve results</li><li>Ensure all website content is accurate, current, and aligned with product positioning, brand standards, and go-to-market priorities</li><li>Maintain strong site health by monitoring mobile experience, page speed, accessibility, broken links, and overall usability</li><li>Implement and quality-check analytics, tracking, and integrations across GA4, GTM, HubSpot, and CMS platforms to ensure clean, actionable data</li><li>Manage content workflows end to end, including approvals, publishing schedules, and documentation to support scale and consistency</li><li>Use ClickUp to plan, prioritize, and deliver website work, enabling clear timelines, dependencies, and cross-functional collaboration</li><li>Help lead website modernization efforts, including design refreshes, mobile-first improvements, and performance optimization initiatives</li></ul><div><strong><br>Qualifications<br></strong><br></div><div>A Successful Candidate Will:&nbsp;</div><ul><li>Be <strong>Resourceful</strong> by orchestrating multiple activities simultaneously to accomplish a goal, and by getting the most out of limited resources&nbsp;</li><li>Use <strong>Quality Decision Making</strong> to make good and timely decisions that keep the organization moving forward, even in the absence of complete information&nbsp;</li><li><strong>Communicate Effectively</strong> by attentively listening to others, and by adjusting strategy when needed to fit the audience and the message</li><li>Be <strong>Resilient</strong> by rebounding from setbacks and adversity when facing difficult situations, and by maintaining a positive attitude despite adversity&nbsp;</li><li>Be <strong>Tech Savvy</strong> by anticipating and adopting innovations in business-building digital and technology applications&nbsp;</li></ul><div><strong><br>Required:&nbsp;</strong></div><ul><li>3+ years managing marketing or product websites for a SaaS or ecommerce company</li><li>3+ years experience building websites with Webflow</li><li>2+ years experience building websites with WordPress and Shopify</li><li>Experience using Google Analytics (GA4), Google Tag Manager, and HubSpot or similar marketing tools</li><li>Experience supporting product launches, campaigns, and demand generation initiatives through web execution</li><li>Experience running or supporting A/B tests and on-site experimentation</li><li>Strong understanding of on-page SEO, including metadata, internal linking, page structure, and indexability</li><li>Strong understanding of conversion rate optimization, SEO fundamentals, and website analytics</li></ul><div><strong><br>Preferred:</strong></div><ul><li>Experience supporting website redesigns or major site refreshes in partnership with agencies</li><li>Experience optimizing mobile-first experiences and improving page performance at scale</li><li>Familiarity with personalization, segmentation, or experimentation strategies, even when tools are agency-led</li><li>Working knowledge of HTML and CSS for content edits, troubleshooting, and QA</li><li>Ability to read code well enough to identify issues or misconfigurations</li><li>Familiarity with church, nonprofit, or fintech-adjacent SaaS products</li></ul><div><strong><br>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year</li><li>A stable work environment with designated workspace and access to high-speed internet</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time</li><li>Tithe.ly is currently able to employ in the following states<strong>: AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA</strong></li></ul><div><strong><br>Additional Information</strong></div><div>The starting annual salary for this role is between <strong>$</strong>75,000-$95,000.<br><br></div><div><strong>Benefits</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><strong><br>Tithe.ly is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

Website Manager

<div>Ministry Brands is looking for a  Lifecycle Marketing Manager to join our growing team!&nbsp;</div><div> &nbsp;</div><div><strong>Who we are&nbsp;</strong></div><div>Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.   &nbsp;</div><div>  &nbsp;</div><div>Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.  &nbsp;</div><div>The following locations in the Southeast region are approved remote working locations for this role: Georgia, Tennessee, North Carolina, South Carolina, Alabama, Mississippi, and Florida. &nbsp;</div><div><br><strong>What You'll Do:&nbsp;</strong></div><div>As the champion of lifecycle marketing for our small faith-based commercial segment, this role leads the design and execution of digital journeys that guide churches and parishes from first touch through onboarding, engagement, and long-term growth. Ownership spans strategy and implementation of multi-channel lifecycle programs that drive activation, retention, and expansion within a product-led growth (PLG) engine that enables customers to discover, try, and buy with minimal friction.&nbsp;</div><div>This position sits within the Demand Generation team and works in close partnership with Product Marketing, Customer Marketing, Operations, and eCommerce teams to ensure lifecycle programs are aligned with broader go-to-market strategies and business goals. Proven strategies are adapted into right-sized, resonant experiences tailored for smaller organizations. Success depends on strong cross-functional collaboration, a deep understanding of the customer journey, and a bias for action in a fast-moving environment.&nbsp;</div><div><br><strong>Key responsibilities&nbsp;</strong></div><ul><li>Own the lifecycle strategy and roadmap for small faith-based churches and parishes, defining audience segments, messaging, offers, and digital paths to purchase and growth.&nbsp;</li><li>Design and execute multi-channel end-to-end lifecycle campaigns across paid, social, email, in-product messaging, SMS, and other channels to drive onboarding, engagement, retention, and upsell.&nbsp;</li><li>Build and optimize landing pages and email journeys. Write and manage landing pages, forms, and email sequences designed for faster, lower-touch conversions; conduct split tests on headlines, layout, calls to action, and social proof.&nbsp;</li><li>Build and optimize automated workflows triggered by user behavior and lifecycle stage, including welcome, onboarding, education, cross-sell, upsell, and win-back sequences.&nbsp;</li><li>Develop and maintain customer journey maps to identify friction points and optimize touchpoints for conversion and loyalty.&nbsp;</li><li>Create and manage landing pages and email journeys focused on low-touch, high-conversion experiences; run A/B tests to improve performance.&nbsp;</li><li>Repurpose and adapt content from larger segments into right-sized assets that resonate with smaller organizations and their unique needs.&nbsp;</li><li>Produce original, conversion-ready content including how-to guides, product comparisons, FAQs, and microcopy that reduce friction and clarify next steps.&nbsp;</li><li>Partner with Digital and Web teams to ensure content, promotional banners, and checkout experiences are accurate, timely, and conversion-optimized.&nbsp;</li><li>Coordinate seasonal promotions and product spotlights, managing a nimble content and campaign calendar.&nbsp;</li><li>Collaborate with paid media agencies to align lifecycle messaging across search, social, video, and retargeting channels.&nbsp;</li><li>Produce SEO-relevant content (blog posts, etc.) that supports the full funnel and connects to high-converting landing paths.&nbsp;</li><li>Analyze and report on lifecycle metrics including time to first purchase, email engagement, repeat purchase rate, attach rate, and campaign ROI.&nbsp;</li><li>Document repeatable playbooks for high-performing lifecycle programs to scale across verticals.&nbsp;</li><li>Leverage AI-driven tools and approaches to improve efficiency and accelerate results across campaigns and content.&nbsp;</li></ul><div><br><strong>Who You Are:&nbsp;</strong></div><ul><li>3-5 years of experience in lifecycle marketing, conversion marketing, demand generation, or digital campaign management with measurable impact on pipeline and revenue.&nbsp;</li><li>Proven success in B2B SaaS or e-commerce marketing, especially in self-serve or product-led growth environments with free trial and freemium offerings.&nbsp;</li><li>Demonstrated ability to build and optimize lifecycle campaigns that drive activation, retention, and expansion.&nbsp;</li><li>Exceptional writing skills focused on clarity, trust, and action across email, landing pages, and product experiences.&nbsp;</li><li>Hands-on experience with split testing and interpreting results to inform next steps.&nbsp;</li><li>Comfortable with analytics and reporting; able to define KPIs, maintain dashboards, and communicate performance insights.&nbsp;</li><li>Strong cross-functional collaborator with experience working across product marketing, demand generation, customer marketing, and digital teams.&nbsp;</li><li>Experience with a strong MarTech stack and CRM, automation, and analytics tools like HubSpot, Salesforce, Google Analytics, and Webflow.&nbsp;</li><li>Strategic thinker with a bias for action and a passion for continuous optimization.&nbsp;</li><li>Strong cross-functional collaborator who works well with product marketing, demand generation, customer marketing, digital and web, and agency partners.&nbsp;</li></ul><div><br><strong>Physical Considerations:&nbsp;</strong></div><ul><li>Ability to work in a general office environment&nbsp;</li><li>Ability to handle extended periods of computer-based work, including telephone&nbsp;</li></ul><div><br><strong>Travel Considerations:&nbsp;</strong></div><ul><li>Domestic and/or international travel required, estimated up to 5% &nbsp;</li></ul><div><br>Benefit offerings designed to promote a life of balance!  &nbsp;</div><div> &nbsp;</div><div>At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success. &nbsp;<br> &nbsp;<br>Robust healthcare options – Employees have several healthcare options to choose from in order to find what works best for them. &nbsp;</div><div><br>Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!  &nbsp;</div><div>Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.  &nbsp;</div><div><br>Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.  &nbsp;</div><div>Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career. &nbsp;</div><div><br>Employee Recognition &amp; Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.&nbsp;</div><div><br>Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.&nbsp;</div>

Lifecycle Marketing Manager

<div><strong>Join Us at Gloo: Help Us Build the Leading Technology Platform to Serve the Faith Ecosystem.&nbsp;<br></strong><br></div><div><br>At Gloo, we believe relationships catalyze growth—and when technology serves relationships, the world can be transformed, one life at a time.&nbsp; We recognize the faith ecosystem is broad and diverse. It includes churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people. Our purpose is simple yet profound: to shape technology as a force for good, so that people can flourish and communities can thrive.. Therefore, our mission is to build the leading technology platform to serve the faith ecosystem.<br><br></div><div><br>We are a mission-driven organization, guided by four core principles:<br><br></div><ul><li><strong>Shape Technology for Good:</strong> Whether it’s AI tools, dashboards, or communication tools, we empower leaders with values-aligned solutions that amplify their missional impact with tools they can trust.</li><li><strong>Serve Those Who Serve:</strong> From pastors and donors to network leaders and content creators—we’re passionate about providing technology that helps them do more of what they are called to do.&nbsp;</li><li><strong>Release Collective Strength:</strong> We connect the diverse faith ecosystem—churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people—so they can achieve more together than they could alone.</li><li><strong>Enable Ecosystem Trust:</strong> Trust is the foundation of a connected faith community. We enable transparency, digital rights management, and simplicity to foster confident collaboration.</li></ul><div><br>We are looking for talented, mission-driven individuals to join our team as we create innovative technology solutions that inspire and empower people to release the passion in every person, including you, to be all they were created to be. If you’re ready to make an impact with your talents and skills toward this purpose, we’d love to hear from you!<br><br></div><div><strong><br>The Opportunity:</strong>&nbsp;<br><br></div><div>We are building something very special at Gloo. Here is a unique opportunity to get in early as a key contributor to Gloo’s Enterprise GTM team in North America.&nbsp;</div><div><br>As a Senior Account Executive for Enterprise AI, you are responsible for driving revenue growth and ensuring long-term client success by managing and expanding relationships within large enterprise accounts. This role involves deeply understanding the unique business challenges of established enterprise organizations and strategically aligning Gloo's AI platform, services, and solutions to their evolving needs.</div><div><br>Key responsibilities include winning new customers by nurturing strong, long-lasting relationships with C-level executives and key stakeholders within your assigned accounts and territory, identifying opportunities for expansion and upsell, negotiating contracts, and collaborating closely with customer success and product teams to ensure continuous value delivery and client satisfaction. You possess a deep understanding of enterprise-level account management strategies, the skills to lead large complex sales cycles, a proficiency in exceeding retention and growth quotas, and the ability to articulate the value of technology solutions to diverse audiences.</div><div><strong><br>What You’ll Be Doing:<br></strong><br></div><ul><li>Full Sales Cycle Management: Prospecting, qualifying leads, discovery calls, demos, handling objections, negotiation, closing deals, and pipeline management</li><li>Strategic Account Planning: Developing detailed plans for large/strategic accounts, mapping C-suite stakeholders, and orchestrating account strategy</li><li>Consultative Solution Selling: Acting as a trusted advisor, understanding complex client business challenges, and mapping SaaS solutions to solve them</li><li>Revenue Generation &amp; Quota Attainment: Consistently meeting or exceeding monthly/quarterly sales targets</li><li>Relationship Building: Cultivating long-term relationships with new and existing enterprise clients at executive levels</li><li>Cross-Functional Collaboration: Working closely with Sales Engineers, Product, Marketing, and Customer Success teams</li><li>Forecasting &amp; CRM: Maintaining accurate pipeline data and forecasts in CRM systems</li><li>Market &amp; Product Expertise: Deeply understanding the product suite, competitor solutions, and industry trends</li><li>Feedback Loop: Providing valuable customer insights to internal teams for product and service improvement</li><li>Educate and Consult with organizations at different stages of their AI journey. Function as an advisor, helping customers navigate AI with confidence, in alignment towards their values and overall business objectives.</li></ul><div><strong><br>What We’re Looking For:<br></strong><br></div><ul><li>Bachelor's Degree in Business Administration, Marketing, Sales, Information Technology, or a related field</li><li>Preferred: Master's Degree (MBA) or relevant postgraduate qualifications</li><li>8+ years of demonstrated success in an Account Management or senior sales role within the AI, SaaS and/or managed services industry</li><li>Proven track record of consistently exceeding revenue quotas and customer retention goals</li><li>Deep knowledge and understanding of AI trends, competitive landscape, and customer needs</li><li>Experience navigating the sales process within ministries, nonprofits, or cause-based enterprises, including long sales cycles, committee or board influence, and values-driven objections.</li><li>Experience navigating complex client relationships, selling to C-level executives and diverse stakeholders in large enterprises.</li><li>Solid understanding of cloud computing concepts (IaaS, PaaS, SaaS) and the value proposition of managed IT services</li><li>Experience with account planning, forecasting, and driving customer success initiatives</li><li>Proficiency in using CRM software (e.g., Salesforce, HubSpot) for account management, forecasting, and reporting</li></ul><div><br></div><div><strong><br>Job Location:</strong> Remote, preference for Bay Area, Seattle, Denver/Boulder, Dallas or Austin TX, or Orlando FL<br><br></div><div><strong>Compensation: </strong>$160-200k<br><br></div><div><strong>Our Team Members Enjoy:</strong></div><ul><li>Competitive compensation and discretionary performance bonus commensurate with experience</li><li>Flexible PTO policy and state-compliant sick leave to support your well-being</li><li>Medical, Dental, and Vision plans with up to 90% coverage for employees</li><li>Generous employer HSA contributions for HDHP elections</li><li>Employer-sponsored 401k program with a 2% employer match</li><li>Learning &amp; Development stipend available after 6 months of employment</li><li>Paid Parental Leave</li><li>A dynamic, talented team, dedicated to changing the world and building an incredible business</li><li>Onsite and virtual social events to keep us connected in our hybrid work environment</li><li>Beautiful office space in downtown Boulder on Pearl Street, steps from coffee shops and blocks from hiking trails</li></ul>

Senior Account Executive, Enterprise AI

<div>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><br>Position Summary</div><div><br>As the Customer Marketing Manager, you’ll play a pivotal role in turning our current customers into advocates and expansion engines. You’ll champion the wins our customers achieve, craft compelling communications and campaigns that deepen engagement and drive expansion (net revenue retention + upsell).<br><br>You’ll coordinate across customer success, product marketing, field marketing and product to ensure that our customer voice is strong, visible, and influential. You’ll also serve as a product expert, deeply understanding how our customers use Virtuous products day-to-day. Part of this role includes holistically managing all customer communications to strategically plan outreach, ensure alignment across teams, and avoid over-communicating with customers.</div><div><br>Responsibilities</div><h3>Expansion &amp; Revenue Growth</h3><ul><li>Own customer expansion marketing — build and manage programs designed to drive upsell and cross-sell across Virtuous products (Raise, CRM, Momentum, BI, Analytics, Insights, etc.).</li><li>Partner closely with CX, Marketing, and Sales to identify expansion signals and create tailored nurture journeys that convert.</li><li>Develop and manage customer lifecycle campaigns tied to renewal and expansion opportunities, surfacing the right value messaging at the right time.</li><li>Build ROI and use-case content that enable CSMs to accelerate expansion.</li><li>Collaborate with RevOps and CX to measure and optimize marketing-sourced and influenced NRR.</li><li>Partner with Marketing to launch and usage-based upsell campaigns.</li><li>Manage customer gifting (Sendoso), incentives, and engagement touchpoints that drive retention and upsell readiness.</li></ul><div><br></div><h3>Advocacy &amp; Retention Marketing</h3><ul><li>Turn happy customers into active advocates—champions, reference calls, speakers, testimonial providers, and content contributors.</li><li>Develop customer-facing communication programs (email newsletters, product updates, webinars) that reinforce ROI and product adoption.</li></ul><div><br></div><h3>Customer Events &amp; Referrals</h3><ul><li>Partner with Field Marketing and CX to plan and execute customer dinners that drive expansion conversations.</li><li>Drive our customer reference program that rewards advocacy while feeding expansion opportunities.</li></ul><div><br>You Must Have</div><ul><li>3+ years of experience in customer marketing roles within a SaaS or B2B environment</li><li>Demonstrated ability to build and scale customer-advocacy or community programs</li><li>Experience running campaigns (email, webinar, events) and managing gifting/recognition programs</li><li>Ability to partner effectively across functions (CX, Marketing, Field Marketing, Sales, Ops, Product Marketing)</li><li>Strong analytical mindset: comfortable with metrics, reporting and driving insight from data</li><li>Familiarity with NRR/expansion motions (upsell, cross-sell) in a subscription business</li><li>Excellent communication skills, attention to detail, and a high-energy approach</li><li>Preferably experience with nonprofit or mission-driven organizations (helps with understanding Virtuous’ customer base)</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul>

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