<div><strong>Who We Are</strong></div><div>Overflow is a Series B Silicon Valley technology company with a bold mission: to inspire the world to give. We are a B2B SaaS philanthropy platform that enables modern giving across cash, stock, and crypto for nonprofits, churches, and mission-driven organizations.</div><div><br>Backed by leading investors including Uncork Capital, Craft Ventures, and Village Global, Overflow builds secure, beautifully designed infrastructure that powers generosity at scale.</div><div><br><strong>Our Founding Principles</strong></div><div>Overflow was founded on the belief that generosity transforms people and communities. Inspired by Proverbs 11:24 — <em>"The world of the generous gets larger and larger"</em> — we operate with integrity, stewardship, service, and excellence.</div><div><br><strong>How We Work</strong></div><div>Overflow operates with a flexible work model. While there is no company-wide in-office requirement, some teams may establish in-person collaboration rhythms based on their function, goals, and team needs.</div><div><br>We maintain offices in Los Gatos, CA and Birmingham, AL for team collaboration, coworking, meetings, and intentional in-person connection. Candidates should be comfortable participating in occasional in-person gatherings or team-specific onsite expectations, depending on their role and department.</div><div><br><strong>About the Role</strong></div><div>This isn't just a product marketing job. It's a chance to build the function that connects everything — product, sales, customers, and the market — at a company where the work genuinely matters. You'll be the voice of the product for a platform that helps churches grow generosity, and you'll do it at the moment where the company is investing to scale.</div><div><br>You're not inheriting a playbook — you're writing it. Every framework, asset, and process you build becomes the foundation for how Overflow goes to market.</div><div><br><strong>What You Will Do</strong></div><div><strong><br>Positioning, Messaging &amp; Narrative</strong></div><ul><li>Own Overflow's product positioning and messaging across all segments — from starter churches to enterprise ministries — ensuring every touchpoint tells a clear, compelling, and differentiated story</li><li>Build and maintain a messaging framework that translates product capabilities into the language of generosity growth, not just feature specs</li><li>Craft and scale our migration narrative — turning proof points (12% giving increase, 90%+ migration in 8 weeks, 112% retention) into a repeatable, segment-specific story that drives urgency and conversion</li><li>Develop competitive positioning that clearly articulates why Overflow wins against legacy platforms and emerging competitors</li></ul><div><strong><br>Go-to-Market Strategy &amp; Product Launches</strong></div><ul><li>Lead end-to-end GTM strategy for all product launches — from Tap and full-stack giving features to AI-powered tools and new payment methods</li><li>Build the GTM playbook for Overflow, defining launch tiers, cross-functional workflows, channel strategies, and measurement frameworks</li><li>Partner with Product Management and Engineering to inject market and user insights into the product roadmap</li><li>Coordinate cross-functionally with Marketing, Success, Partnerships, and Sales to ensure launches land with impact across every channel and stakeholder group</li></ul><div><strong><br>Sales Enablement &amp; Revenue Impact</strong></div><ul><li>Build the sales enablement toolkit from the ground up: battlecards, pitch decks, segment-specific one-pagers, objection handling guides, and a fully functioning demo environment</li><li>Close the AE messaging gap by creating education resources that help reps articulate Overflow's value proposition with confidence across every segment and deal size</li><li>Support the enterprise GTM motion with solutions-oriented collateral, case studies, and proof points that give AEs credibility in complex deals</li><li>Partner with Revenue Operations to identify and act on product-market signals that inform upsell and expansion plays</li></ul><div><strong><br>Customer Marketing &amp; Product Adoption</strong></div><ul><li>Build a customer marketing engine: case studies, testimonials, and customer stories that showcase real outcomes and drive social proof</li><li>Partner with Customer Success to develop in-product enablement content, product documentation, and onboarding materials that reduce time-to-value and drive adoption</li><li>Shape the in-product upsell narrative — working with Product and Growth to identify the right moments, segments, and messaging to drive Tap-to-full-stack conversion</li><li>Drive customer communications for product updates, migrations, and changes with clarity and care</li></ul><div><strong><br>Market Intelligence &amp; Insights</strong></div><ul><li>Own competitive intelligence as a repeatable program — monitoring the church giving and generosity tech landscape and translating shifts into actionable insights for Product and Sales</li><li>Conduct and synthesize user research to deepen our understanding of church leaders, pastors, administrators, and donors across segments</li><li>Identify market trends and whitespace opportunities that inform product strategy and GTM expansion</li></ul><div><br><strong>What You Should Have</strong></div><ul><li>4–6 years of product marketing experience, ideally at a growth-stage B2B SaaS or platform company scaling from early traction to meaningful ARR</li><li>Demonstrated experience building a PMM function or operating as the first (or early) product marketer — you know how to create structure where there is none</li><li>Strong command of positioning, messaging, and GTM strategy with a portfolio showing both strategic thinking and hands-on execution</li><li>Experience creating sales enablement assets (battlecards, decks, one-pagers) grounded in competitive and market insights, with a track record of measurable sales impact</li><li>Experience leading cross-functional product launches end-to-end, coordinating across Product, Engineering, Marketing, Sales, and Customer Success</li><li>Excellent writing and storytelling ability — you can translate complex product capabilities into compelling narratives that resonate with non-technical buyers</li><li>Comfort working in a fast-paced, ambiguous environment where you'll need to prioritize ruthlessly</li><li>Analytical mindset with the ability to use data to inform creative and strategic decisions</li><li>Genuine curiosity about the people we serve — you want to understand church leaders, their challenges, and what generosity means to their communities</li></ul><div><br><strong>It'd Be Nice If You Had</strong></div><ul><li>Experience in fintech, payments, or financial services platforms</li><li>Familiarity with the church, nonprofit, or faith-based technology space</li><li>Experience with both product-led growth (PLG) and sales-led motions</li><li>Background in marketing products driven by upsell/expansion revenue (not just new logo acquisition)</li><li>Experience with pricing and packaging strategy</li><li>Hands-on experience with AI-powered product features or tools</li></ul><div><br><strong>Our Compensation Philosophy</strong></div><div><br>Overflow's compensation philosophy is rooted in Carta Total Compensation benchmarks, ensuring pay that is competitive by role, geography, and function. Actual compensation may vary based on factors including job-related skills, experience, interview performance, and market data.</div><div><br>Total compensation may also include equity, performance-based bonuses (for eligible roles), and a comprehensive benefits package. As a Series B company, we believe equity is a meaningful part of building long-term ownership — when Overflow wins, our team should share in that upside.</div><div><br><strong>Benefits &amp; Perks</strong></div><div><br>Overflow offers a thoughtful benefits package designed to support your well-being, growth, and life outside of work, including:</div><ul><li>Competitive base salary with equity and commission eligibility</li><li>Medical, dental, and vision coverage for employees and dependents</li><li>Generous paid time off and company holidays</li><li>Paid parental leave</li><li>401(k) retirement plan</li><li>Dedicated mental health and therapy stipend to support personal well-being</li><li>Team retreats and intentional in-person gatherings throughout the year</li></ul><div><em><br>Overflow is proud to be an equal opportunity employer and is committed to building a diverse and inclusive team.</em></div>

Product Marketing Manager

<div><strong>About the Work</strong></div><div>Planning Center ships meaningful product updates every single week, and every update is a chance to delight customers and show the market we’re moving fast. As the Go-to-Market Coordinator, you’ll be the one making sure these moments actually reach churches.</div><div>You’ll run a repeatable, lightweight launch playbook for our mid- and lower-tier product updates: the releases that are worth telling customers about but are often eclipsed by larger projects. By running these launches from start to finish, you’ll increase the number of product moments that reach our customers and our market. At the same time, you’ll support our two Product Marketing Managers as they own major launches, marketing campaigns, positioning, and research.</div><div>This role—focused on coordination and execution—is an excellent first step into a product marketing career. You’ll work closely with Content, Creative, Product, and Support, learning how go-to-market actually works while owning real launches from day one. You’ll report to one of our Product Marketing Managers.</div><div><br><strong>Responsibilities</strong></div><div><strong>Launch Ownership</strong></div><ul><li>Own assigned product launches from end to end—the updates that get minimal marketing support today</li><li>Manage logistics, handoffs, and timelines for launches: creative briefs for the Marketing team, channel coordination, and scheduling</li><li>Partner with Product Marketing to identify mid/lower-tier updates, define their messaging and audience, then independently work with Creative and Content to reach the right people through our established channels</li></ul><div><br><strong>Cross-Functional Coordination</strong></div><ul><li>Coordinate with Marketing Team and Product Managers to stay ahead of the shipping calendar and schedule marketing launches</li><li>Coordinate with Support Teams and the Online Community Manager to ensure that every marketing launch lands as a complete experience (right-sized according to launch tier)</li><li>Attend cross-departmental product tour meetings and report on findings as needed</li><li>Keep launch databases, timelines, and projects organized in Notion and Asana</li></ul><div><br><strong>Content &amp; Asset Execution</strong></div><ul><li>Take frameworks defined by senior Marketing Team members and execute the pieces within them—e.g., build/publish blog posts, build/test emails, create/publish in-app guides</li><li>Build interactive product and feature demos from an outline</li><li>Gather and fact-check competitive research</li><li>Collect, sort, and organize customer testimonials</li></ul><div><br><strong>What You Bring</strong></div><ul><li>1–2 years of experience in marketing, communications, or a related field&nbsp;<ul><li>Internships and coursework may qualify</li><li>Candidates who have successfully collaborated with marketing teams while in a non-marketing role may also be considered</li></ul></li><li>Exceptionally organized, with a knack for managing multiple moving parts, deadlines, and handoffs without letting things slip</li><li>Strong communication, experience with copywriting, and an eye for clear messaging</li><li>Comfortable learning new tools quickly; experience with content, email, or marketing platforms (e.g., a CMS, email tool, or project tracker) is a plus</li><li>Collaborative and proactive: You ask good questions, chase down answers, and keep work moving along</li><li>Genuine interest in building a career in product marketing</li></ul><div><br><strong>Competencies</strong></div><ul><li><strong>Owner of the details.</strong> Manages timelines, handoffs, and many concurrent launches with precision, and is the reason nothing gets missed.</li><li><strong>Reliable executor.</strong> Takes a defined strategy or framework and turns it into finished, on-brand, published work.</li><li><strong>Collaborative connector.</strong> Works smoothly across departments, asking thoughtful questions, surfacing blockers early, and keeping everyone aligned.</li><li><strong>Eager learner.</strong> Curious about products, customers, and the craft of product marketing, and actively building toward a Product Marketing career.</li></ul><div><br><strong>Who We Look For</strong></div><div>The best fits for any role on the Planning Center team are people embodying our <strong>Core Values:</strong></div><ul><li><strong>Engage with Humility -</strong> We actively participate with openness and receptiveness. We are ready to listen, learn, and speak thoughtfully and kindly—regardless of skill level, expertise, or place on the org chart.</li><li><strong>Invest in our team -</strong> We give our time and energy to our team’s success—improving collaboration with effective communication, making space for diverse perspectives, sharing knowledge, and asking questions.</li><li><strong>Do Our Best Work -</strong> We aspire to do our best possible work—continually looking for ways to improve the quality of our individual output and contribute to our team's overall success and growth.</li><li><strong>Focus on Customer Impact -</strong> We advocate for our customer’s best interests in our decision-making—we can trace the goal of every project back to creating positive value for our customers.</li><li><strong>Think Holistically, Work Iteratively -</strong> We focus on taking practical steps towards our goals with an awareness of the broader context—thinking big, working small.</li></ul><div><br>We believe the strongest teams comprise people with diverse backgrounds and experiences, and we are committed to cultivating that diversity here at Planning Center. We're building an inclusive, supportive place for you to do your best work. Planning Center is an Equal Opportunity Employer and participates in the U.S. Federal E-Verify program.</div><div><br><strong>The Hiring Process</strong></div><div>During the hiring process, you’ll have a chance to interact with several members of our team. We want this process to feel clear, respectful, and human— you’re getting to know us just as much as we’re getting to know you.</div><div><br>Applications will be accepted until <strong>June 30th, 2026 at 8:00am PT</strong>. We review applications on a rolling basis and may close the posting early once we’ve built a strong pool of candidates, so we encourage you to apply early!</div><div><br>Below is an outline of the steps in our hiring process.</div><ul><li><strong>Step One</strong>: Apply with a resume and complete the application questions so we can learn more about your background and experience<br><em>Our application questions are a chance for us to get to know you, so feel free to answer them the way you might in a cover letter and in your own words.</em></li><li><strong>Step Two</strong>: Initial phone screen with someone from our Talent Acquisition team to get to know one another and discuss work and culture</li><li><strong>Step Three</strong>: Interview with our Product Marketing Managers and Director of Marketing&nbsp;</li><li><strong>Step Four:</strong> Interview with other members of our Marketing team</li><li><strong>Step Five</strong>: A take home assessment to dig into your unique experience and background</li><li><strong>Step Six:</strong> Interview with the team to review your take home and ask final questions</li><li><strong>Step Seven:</strong> Pending all goes well, we'll extend an offer</li></ul><div><br><strong>Compensation &amp; Logistics</strong></div><ul><li>This is a US-based role; candidates must reside in and be authorized to work in the United States (<em>we are currently </em><strong><em>unable</em></strong><em> to offer employment to those with H-1B visas</em>)</li><li>Candidates must be willing to travel three times each year to connect with the rest of the team</li><li>The annual salary range for this position is $70,400 - $89,600</li></ul><div><br><strong>Benefits</strong></div><div>We love our team—it’s one of the core pillars that guides how we work every day. That’s why we invest deeply in your well-being, growth, and balance. Here are some highlights (you can explore all our benefits <a href="https://www.planningcenter.com/careers">here</a>):</div><div><br><strong>Get paid:</strong><br>We offer competitive pay no matter where you live. We also contribute to your 401(k), provide a charitable giving match of up to $2,000 per year, offer a generous allowance for continued education, and include a coworking stipend.</div><div><br><strong>Be healthy:</strong><br>You’ll receive generous paid sick and vacation time, $200 per month for physical fitness and mental health, and 95% medical plus 100% dental premium coverage.</div><div><br><strong>Get out:</strong><br>Enjoy <strong>paid Fridays off year-round</strong>, because we believe doing your best work includes having the time and space to rest, recharge, and live fully. We also offer a month-long sabbatical every five years, a week off between Christmas and New Year’s, a week each year to serve with a globally focused non-profit, and two weeks of paid vacation (increasing to three over time).</div><div><br></div><h3><strong>About Planning Center</strong></h3><div>Planning Center exists to help churches build stronger, more connected communities.</div><div>Since 2006, over 80,000 churches have trusted our tools to care for their people—whether that’s communicating with their congregation, organizing important information, or coordinating the details that make ministry happen.</div><div><br>We’re an independent, profitable company with no outside investors. That means we get to focus on building products thoughtfully, caring for our team well, and making decisions for the long term.&nbsp;</div><div><br>Our team is fully remote, working together daily through tools like Slack, Asana, Linear, Notion, and Zoom. Three times a year, we gather in Carlsbad, CA to connect in person, strengthen relationships, and align on where we’re headed.</div>

Go-to-Market Coordinator

<div>As <strong>Director of Growth Marketing</strong>, you will lead the strategy and execution of the programs that help churches discover and benefit from Tithe.ly’s tools and services. You will oversee marketing efforts across channels such as events, digital campaigns, and paid media, creating meaningful ways to connect with church leaders and administrators and support the growth of their ministries. This is a hands-on leadership role where you will work closely with your team to plan campaigns, review results, improve performance, and identify new opportunities to better serve churches.&nbsp;</div><div><br>Primary Responsibilities of the Role<br><strong>Growth Strategy and Planning</strong></div><ul><li>Own the growth marketing strategy, including goals, channel mix, budget allocation, and success metrics across demand generation efforts</li><li>Build and maintain a full-funnel marketing plan aligned to pipeline and revenue goals in partnership with Sales and RevOps</li><li>Foster a culture of testing, learning, and continuous improvement across campaigns</li><li>Report marketing performance to leadership with clear connection to pipeline and revenue outcomes</li></ul><div><strong>Team Leadership</strong></div><ul><li>Lead, coach, and develop a team across paid media, email, events, and digital marketing</li><li>Create a high-accountability, high-support environment with clear expectations and strong execution</li><li>Oversee content strategy, website performance, SEO, and emerging AI search visibility</li><li>Hire and onboard new team members as the function grows</li></ul><div><strong>Events and Demand Generation</strong></div><ul><li>Own the event marketing strategy for webinars, conferences, summits, and field events</li><li>Drive attendee acquisition and post-event follow-up through coordinated multichannel campaigns</li><li>Partner with Sales on targeted event experiences that strengthen relationships and advance opportunities</li><li>Measure event impact across registrations, attendance, pipeline, and revenue</li></ul><div><strong>Paid Media and Digital</strong></div><ul><li>Lead paid media strategy across search, social, and other digital channels</li><li>Improve customer acquisition costs, conversion rates, and return on ad spend through ongoing optimization</li><li>Ensure paid and organic efforts work together to maximize visibility and engagement</li><li>Evaluate new channels, platforms, and AI-driven opportunities</li></ul><div><strong>Analytics and Performance</strong></div><ul><li>Own reporting for key growth metrics, including leads, pipeline, acquisition costs, and channel performance</li><li>Partner with RevOps to ensure accurate attribution and clear measurement of marketing's revenue impact</li><li>Use funnel analysis, campaign reviews, and testing insights to improve performance and scale successful programs</li></ul><div><br><strong>Qualifications<br></strong>A Successful Candidate Will:&nbsp;</div><ul><li><strong>Drive Results:</strong> Consistently delivers against pipeline and revenue goals, maintaining a strong focus on outcomes, accountability, and performance improvement even in the face of challenges</li><li><strong>Strategic Mindset:</strong> Sees ahead to future opportunities and translates them into integrated marketing strategies that connect vision to execution and drive sustainable growth</li><li><strong>Manages Complexity:</strong> Effectively navigates complex data, multiple channels, and competing priorities to diagnose issues, identify root causes, and make informed, high quality decisions</li><li><strong>Develops Talent: </strong>Builds and develops high performing teams through coaching, feedback, and clear alignment between individual growth and organizational goals</li><li><strong>Plans and Aligns:</strong> Translates strategy into clear plans, priorities, and coordinated execution across teams, ensuring work is aligned to business goals and delivered effectively</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>7–10 years of progressive B2B marketing experience with direct ownership of demand generation programs and measurable pipeline results</li><li>3–5 years leading marketing teams, including hiring, coaching, and setting priorities</li><li>Proven success executing integrated campaigns across email, events, paid media, and digital channels</li><li>Strong analytical skills, including funnel metrics, attribution, customer acquisition cost (CAC), lifetime value (LTV), and performance reporting</li><li>Experience managing paid media strategy and budgets across platforms such as Google, LinkedIn, and Meta</li><li>Demonstrated ability to execute virtual and in-person event marketing programs with measurable pipeline impact</li><li>Strong cross-functional communication and stakeholder management skills</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>&nbsp;Hands-on experience with HubSpot, including CRM, Marketing Hub, workflow automation, and reporting</li><li>Familiarity with product-led growth strategies, including free trials, freemium models, and in-product activation signals</li><li>Experience with account-based marketing (ABM) strategies and supporting platforms</li><li>Background in faith tech, nonprofit SaaS, fintech, or other mission-driven B2B organizations</li><li>Experience in high-growth or category-defining SaaS environments</li><li>Familiarity with AI-powered marketing tools for content creation, personalization, and campaign execution</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br>Additional Information<br><strong>The starting annual salary for this position is $170,000-$200,000 with an eligibility for additional variable compensation.<br></strong><br>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

Director of Growth Marketing

<div><strong>About Nurture</strong></div><div>Nurture, a Pushpay company, is a pastoral care platform helping churches shepherd their people through technology. We are growing rapidly inside Pushpay and are hiring our first dedicated Customer Success Manager to partner directly with our Head of Customer Experience. This person will help shape the scaffolding of how Nurture serves churches at scale — from onboarding through long-term relationships.</div><div><strong>&nbsp;</strong></div><div><strong>About the Role</strong></div><div>Today, one person leads onboarding, training, ongoing support, and the customer relationship across roughly 45 churches, with many more in the pipeline. This role exists to take significant ownership of that work — starting with onboarding and administrative drive — while growing into a true thought partner who can help build out the customer success function as Nurture scales. You will ride along on training trips and customer engagements early on, learning the pastoral and product context firsthand, then carry the weight of execution and process as we grow.</div><div>&nbsp;</div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Remote</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range: $67,500 - $76,000, depending on location.</strong></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA - All other states are not in consideration for this role at this time.</strong></div><div><strong>&nbsp;</strong></div><div><strong>What You'll Do</strong></div><ul><li>Lead day-to-day onboarding execution: securing customer access, coordinating with the development team on technical setup, building out onboarding templates, and keeping projects moving from access through delivery.</li><li>Partner closely with the Head of Customer Experience as a through line for customers — joining sales calls, kickoff meetings, data practices conversations, strategy sessions, and training engagements.</li><li>Run customer-facing meetings independently once strategy is defined, including ongoing monthly check-ins and relationship management for an assigned book of churches.</li><li>Translate between customers and the dev team: bring solutions back from engineering, follow up with customers on what's complete and what remains, and reduce the number of times an engineer has to be pulled into customer calls.</li><li>Support documenting processes as they are designed — onboarding playbooks, support workflows, training best practices, ministry-specific strategies — so the team can scale.</li><li>Identify what can be automated or delegated (including to AI tools) versus what must stay human and pastoral, and help build that operational backbone.</li><li>Travel periodically for in-person training and customer engagements alongside the Head of Customer Experience.</li></ul><div>&nbsp;</div><div><strong>Who You Are</strong></div><ul><li>Servant-Hearted. You look for ways to support the team by proactively identifying needs and stepping in to meet them, embracing a "no task is too small" mentality, and never staying siloed to a job description.</li><li>Naturally Curious. You love to learn about why and how things work. You like to spend time understanding your customer’s needs in detail, and how you can help. You look for ways to be better every day.</li><li>Strategic and process-oriented. You think in steps, structures, and systems — and bring order to chaos. You will compliment a highly relational leader by serving as a thought partner, focusing on translating strategy into systems and processes.</li><li>A driver and a closer. You do not wait to be followed up with; you carry the ball across the line and close the loop with everyone involved.</li><li>Problem Solver. You love identifying and tackling the most difficult of challenges and know how to work with a team to get to the best solution. You go the extra mile with a strong work ethic; self-directed and resourceful. Many would describe you as a “self- starter” or “driven”.</li><li>Adaptable and scrappy. You are comfortable in an early-stage environment where the playbook is being written in real time, and you are excited to help write it.</li><li>Credible in the room: You can confidently and humbly lead discussions with executive pastors and other church leadership.</li><li>Customer-minded with a technical aptitude. You are not a coder, but you understand technology well enough to have a meaningful conversation about CHMS integrations (Planning Center, Pushpay CCB, Rock, Salesforce) and to evolve strategy alongside a customer.</li></ul><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>Meaningful church or ministry experience — either staff experience or deep, sustained involvement in a local church. You understand how pastors think and what change management looks like in a ministry setting.</li><li>Experience in a customer-facing role at a SaaS or technology company, or comparable experience leading implementations and ongoing relationships with organizational customers.</li><li>Strong written and verbal communication; comfortable leading meetings and producing clear documentation.</li><li>Demonstrated ability to manage multiple work-streams independently and prioritize without hand-holding.</li><li>Familiarity with one or more church management systems (PCO, Pushpay CCB, Rock, Salesforce) is a strong plus.</li><li>Willingness to travel for customer trainings and team gatherings.</li></ul><div>&nbsp;</div><div><strong>What Success Looks Like</strong></div><ul><li>First 30 days: Shadow customer-facing engagements (sales calls, onboarding kickoffs, training sessions). Begin owning the administration of active onboardings. Document what you observe.</li><li>First 90 days: Independently lead onboarding execution end-to-end for new customers. Become the primary point of contact for an initial book of churches. Establish a recording-and-review habit across customer calls so we can keep improving.</li><li>First 6 months: Own the ongoing relationship and monthly check-ins for ~50 churches. Have helped codify onboarding, support, and training playbooks that the next hires can step into.</li></ul><div>&nbsp;</div><div><strong>Why This Role</strong></div><div>You will work directly with the founders and leaders of Nurture, inside the support of Pushpay. You will help build something genuinely new — a way for churches to pastor their people through technology — and you will have an unusual influence over how the customer experience function is shaped from the ground up.</div>

Customer Success Manager, Nurture

<div>Atrium gives pastors the visibility to care proactively, identifying drift, burnout, struggles, and visitor needs long before they become emergencies. We're adding to our sales team here in DFW to help us put that visibility in the hands of more churches.<br><br><strong>The role:<br></strong>You'll own your pipeline and the demo experience. That means sitting down with pastors and church staff, showing them what proactive pastoral care actually looks like, and walking prospects from "interested" to "signed."<br><br>What you'll do:<br>• Run live product demos (in-person and virtual) with pastors and church staff<br>• Manage your own pipeline end-to-end: outbound, follow-up, and close<br>• Work directly with the founders to refine messaging, pricing, and positioning<br>• Represent Atrium at conferences, church networks, and local events around DFW<br>• Bring feedback from the field back into the product<br><br>Who you are:<br>• Based in or near DFW (local role, we want someone we can grab coffee with)<br>• 2+ years selling SaaS, ideally to SMB or mid-market<br>• Comfortable demoing software and translating features into outcomes<br>• Genuinely interested in the church space. Bonus if you're plugged into a local church community<br>• Self-directed, scrappy, and ready to build playbooks (not just follow them)<br><br>Why now:<br>We're early-stage and growing fast. You'll have a real seat at the table and the chance to shape how a category-defining product gets to market.<br><br>If this sounds like you (or someone you know)</div>

Sales Executive

<div>As the <strong>Customer Engagement Manager</strong>, you will be the strategic lead responsible for the vision, infrastructure, and operational excellence of our community software and communication frameworks, finding and establishing the efficiencies that allow our CX team to scale without losing a human touch. By acting as the primary architect behind customer journey mapping, VOC reporting, and critical incident communications, you will secure the operational stability necessary to deepen user loyalty and trust. Ultimately, you will build the cross-functional processes and resource-allocation strategies that align our community efforts with the broader company mission, ensuring every customer touchpoint is both purposeful and performant.</div><div><br><strong>Primary Responsibilities of the Role</strong></div><div>1. Community Ecosystem &amp; Software Ownership</div><ul><li>Define and execute the strategy for Tithely’s customer community, including engagement goals, customer value, and long-term growth.</li><li>Own and manage the community platform and related communication tools.</li><li>Develop and implement programs that increase customer participation, engagement, and advocacy within the community.</li></ul><div>2. Customer Communications</div><ul><li>Lead customer-facing communications during critical incidents such as outages, bugs, maintenance windows, and other high-impact events.</li><li>Create and manage lifecycle messaging strategies that keep customers informed without over-communicating.</li><li>Establish consistent messaging standards, tone, and communication cadences across customer touchpoints.</li></ul><div>3. Voice of Customer (VOC) Program</div><ul><li>Own and scale Tithely’s Voice of Customer program, transforming customer feedback into actionable business insights.</li><li>Aggregate and analyze feedback from support tickets, surveys, NPS responses, community discussions, and direct customer interactions.</li><li>Build reporting frameworks that surface trends across customer segments, products, and lifecycle stages.</li><li>Partner cross-functionally with Product, Sales, Support, and Leadership to distribute VOC insights and influence decision-making.</li><li>Track and communicate how customer feedback is acted upon to reinforce customer trust and engagement.</li></ul><div>4. Customer Journey Mapping</div><ul><li>Map and optimize the end-to-end customer journey, identifying opportunities to reduce friction and improve the customer experience.</li><li>Partner with cross-functional teams to ensure customer experiences align with intended processes and company standards.</li><li>Identify key moments that drive customer satisfaction, retention, and long-term loyalty.</li></ul><div><br><strong>Qualifications</strong></div><div>A Successful Candidate Will:</div><ul><li><strong>Communicate Effectively</strong>: Delivers multi-mode communication clearly to different audiences.</li><li>Have <strong>Digital Fluency</strong>: Is adaptable and innovative in the digital world.</li><li><strong>Cultivate Innovation</strong>: Comes up with useful ideas that are new, better, or unique Introduces new ways of looking at problems.</li><li>Have a<strong> Strategic Mindset</strong>: Seeing ahead to future possibilities and translating them into breakthrough strategies. Anticipates future trends and implications accurately. Readily poses future scenarios.</li><li><strong>Optimize Work Processes</strong>: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement and managing from a distance. Seeks ways to improve processes, from small tweaks to complete reengineering.</li><li>Be <strong>Resourceful</strong>: Marshals resources (people, funding, material, support) to get things done. Applies knowledge of internal structures, processes, and culture to resourcing efforts.&nbsp;</li><li><strong>Drive Results</strong>: Persists in accomplishing objectives despite obstacles and setbacks.&nbsp;</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>2+ years of experience in Customer Experience, Community Management, Marketing, or a related role within a SaaS environment.</li><li>Experience managing customer-facing communications, engagement programs, or community initiatives.</li><li>Experience using CRM, community, or customer engagement platforms.</li><li>Experience coordinating projects or initiatives across multiple teams.</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>&nbsp;Experience working with customer engagement and communication tools, including community platforms, HubSpot, and event management software.</li><li>Experience working in a high-growth SaaS or technology environment.</li><li>Familiarity with church or non-profit technology.&nbsp;</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br><strong>Additional Information</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

Customer Engagement Manager

<div>As the <strong>Senior Product Analyst</strong>, you will own the analytics layer across our Product, Engineering, and Design (EPD) teams and serve as the go-to data partner for Product Managers. You will transform raw product data into clear, actionable insights that inform feature decisions, improve user experience, and measure what is working. In addition to day-to-day analysis, you will help build the foundation for how we use data by establishing scalable tracking, experimentation, and reporting practices that enable faster, more confident product decisions.</div><div><br>Primary Responsibilities of the Role</div><ul><li>Define and maintain product adoption and feature usage metrics across Tithely’s product suite, ensuring data is easily accessible and self-serve for Product Managers</li><li>Build, standardize, and own product performance dashboards within BI tools to provide consistent visibility across all products</li><li>Design, implement, and analyze A/B tests end-to-end, and establish a scalable experimentation framework for the EPD organization</li><li>Instrument and analyze user flows and funnels to identify friction points, drop-off, and opportunities for product improvement</li><li>Partner closely with Product Managers to deliver timely, high-quality ad hoc analyses that inform product decisions</li><li>Collaborate with Engineering, Product, and Design during feature discovery to define tracking strategies, including event schemas, properties, and data relationships that enable meaningful insights while minimizing technical debt</li><li>Act as a “bilingual” technical partner, translating product requirements into clear data and tracking specifications for Engineering, while ensuring alignment with Data &amp; Analytics modeling standards</li></ul><div><br>Qualifications<br><br></div><div>A Successful Candidate Will:</div><ul><li><strong>Drive Results:</strong> Consistently achieve measurable benchmarks and optimize delivery speed while maintaining quality and reliability.</li><li><strong>Strategic Mindset:</strong> Ability to define mid- and long-term technical direction for data assets that align with overall business objectives.</li><li>Utilize <strong>Business Insight</strong> by applying knowledge of business and the marketplace to advance the organization’s goals</li><li><strong>Collaborate:</strong> Ability to work effectively in a fully distributed, cross-functional team environment, communicating clearly with both technical and non-technical audiences.</li><li><strong>Action Oriented:</strong> Strong analytical mind and proactive problem-solving abilities, with the capacity to adapt quickly to new technologies and operational changes.</li></ul><div><br><strong>Required Technical Qualifications:</strong></div><ul><li>5+ years of experience in product analytics, preferably within SaaS or fintech environments</li><li>Strong proficiency in SQL and at least one product analytics platform (e.g., Amplitude, Mixpanel, or equivalent)</li><li>Demonstrated experience applying AI tools and workflows to accelerate analysis and deepen insights</li><li>Hands-on experience designing, implementing, and analyzing A/B tests end-to-end</li><li>Experience building and maintaining self-serve dashboards using BI tools (e.g., Looker, Metabase, or similar)</li><li>Proven ability to partner with Product Managers and influence product decisions through data</li><li>Experience working cross-functionally with Engineering and Product to define tracking, instrumentation, and data requirements</li></ul><div><br><strong>Preferred Technical Qualifications:</strong></div><ul><li>Experience in church technology, nonprofit, or payments-related domains</li><li>Familiarity with dbt and modern data stack workflows, or experience collaborating closely with data engineering teams</li><li>Experience establishing product analytics instrumentation and data schemas from the ground up</li></ul><div><br><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br>Additional Information<br><br></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

Senior Product Analyst

<h3>The Role</h3><div>Cloverleaf transforms how teams understand themselves and each other <strong>— and customer success is where that impact grows. </strong>As a Customer Success Manager, you’ll serve as a <strong>strategic partner to HR, Learning &amp; Development, and People leaders</strong>, helping them deeply embed Cloverleaf into their most important talent initiatives and business processes.<br><br></div><div><em>Because this role spans enterprise, mid-market, and coach/partner accounts, we’re seeking someone with </em><strong><em>3–5 years of B2B SaaS customer success or account management experience </em></strong><em>who can own the strategic customer journey focusing on adoption and expansion, and operate with confidence across diverse customer environments.<br></em><br></div><div>This is far more than a relationship management role. You’ll think like a consultant and approach every account with a <strong>land-and-expand mindset</strong>; driving the kind of deep, durable adoption that naturally opens doors to new use cases, new stakeholder groups, and revenue growth.<br><br></div><h3><strong>What You'll Do</strong></h3><div>You’ll be the trusted strategic advisor helping customers get maximum value from Cloverleaf — and grow their partnership over time.<br><br></div><ul><li><strong>Own a diverse book of business </strong>across enterprise, mid-market, and coach/partner segments, serving as the primary point of contact and trusted advisor throughout the customer lifecycle</li><li><strong>Build deep, multi-threaded relationships </strong>with HR leaders, L&amp;D professionals, People Operations teams, and executive sponsors to understand their business priorities and organizational challenges</li><li><strong>Act as a strategic consultant </strong>who maps Cloverleaf’s capabilities to customers’ existing workflows from onboarding programs and leadership development tracks to manager enablement, performance cycles, and engagement strategies</li><li><strong>Develop and execute tailored success plans </strong>anchored to measurable business outcomes: reduced time-to-productivity, stronger collaboration scores, improved 360 feedback results, and more</li><li><strong>Drive land-and-expand growth </strong>within each account: start with deep adoption in an initial team or use case, then leverage that success to expand into new business units, stakeholder groups, and initiatives</li><li><strong>Proactively identify expansion opportunities </strong>by connecting evolving customer needs to additional Cloverleaf use cases, positioning the platform as an integral part of the customer’s people strategy, not a standalone tool</li><li><strong>Monitor customer health metrics and usage data </strong>to identify risk signals and growth opportunities, using AI-powered tools and data-driven insights to prioritize outreach and deliver timely interventions</li><li><strong>Lead strategic business reviews and executive check-ins </strong>that go beyond usage reporting to demonstrate tangible business impact, surface recommendations, and plant seeds for expansion</li><li><strong>Collaborate cross-functionally </strong>with Implementation Specialists, Support, Sales, and Product to ensure seamless handoffs, resolve issues quickly, and relay customer feedback that shapes the roadmap</li><li><strong>Track and report on key CS metrics </strong>including Net Revenue Retention, logo retention, NPS, adoption milestones, and health scores — using data to drive strategy and demonstrate impact</li></ul><div><br></div><h3>Who You Are</h3><div>You’re consultative, curious, and energized by helping customers succeed. You can zoom out to understand a customer’s business strategy and zoom in to solve the adoption challenge in front of you. You love building relationships, connecting the dots, and making a real difference in how organizations develop their people.<br><br></div><div>You’ll thrive in this role if you:<br><br></div><ul><li>Think and communicate like a strategic partner and can influence stakeholders from end users to C-suite executives</li><li>Are naturally consultative and ask thoughtful questions that uncover what customers actually need to succeed</li><li>Get energized by connecting business problems to platform solutions and articulating the <em>why</em> behind every recommendation</li><li>Stay calm and adaptable when priorities shift (they will!), and know how to keep accounts on track through ambiguity</li><li>Love using data, AI tools, and automation to work smarter and deliver more proactive, personalized outreach at scale</li><li>Work well across teams and communicate clearly whether you’re presenting in an executive QBR or collaborating with Product on a feature request</li></ul><div><br></div><h3>What You Bring</h3><div><strong><br>Required</strong></div><ul><li>3–5 years of experience in <strong>Customer Success, Account Management, or a strategic client-facing role </strong>within B2B SaaS</li><li>Demonstrated ability to <strong>manage and grow a portfolio of accounts </strong>with a land-and-expand approach owning renewals, identifying expansion opportunities, and driving revenue growth</li><li>Track record operating as a strategic partner with strong <strong>consultative and strategic thinking skills</strong>, with the ability to understand a customer’s business landscape and influence stakeholders at all levels</li><li>Outstanding <strong>written and verbal communication skills</strong>, with a confident customer-facing presence in business reviews, executive conversations, and cross-functional sessions</li><li>Ability to interpret and act on <strong>customer health data, usage analytics, and AI-driven insights </strong>(e.g., predictive churn signals, engagement scoring) to drive proactive account strategies</li><li>Experience guiding customers through <strong>organizational change</strong>, including stakeholder alignment, user adoption strategies, and embedding new tools into established workflows</li><li>Comfort operating in a <strong>fast-paced startup environment </strong>where resourcefulness, adaptability, and ownership are essential</li></ul><div><strong><br>Preferred</strong></div><ul><li>Experience in a <strong>SaaS startup environment</strong>, with familiarity with the pace, ambiguity, and opportunity of high-growth companies</li><li>Background in or deep familiarity with <strong>Human Resources, Talent Development, Learning &amp; Development, or Organizational Development</strong></li><li>Experience with <strong>behavioral assessments or personality frameworks </strong>(e.g., DISC, Enneagram, CliftonStrengths, 16-Types) or coaching methodologies</li><li>Experience with <strong>Customer Success Platforms </strong>(e.g., Vitally, ClientSuccess, Gainsight, ChurnZero) and CRM tools (Salesforce, HubSpot)</li><li>Exposure to <strong>AI applications in customer experience</strong>, including predictive analytics, automated engagement tools, or AI copilots</li><li>Experience using <strong>data visualization or BI tools </strong>(e.g., Looker, Tableau, Sigma, Omni) to communicate customer outcomes and portfolio health</li></ul><div><br></div><h3>Success in this Role</h3><ul><li><strong>Cloverleaf is embedded into customers’ core people processes,</strong> not treated as an add-on, resulting in deep, durable adoption that naturally creates expansion opportunities.</li><li><strong>Accounts consistently grow over time through a land-and-expand motion:</strong> initial deployments expand into new departments, use cases, and stakeholder groups, directly contributing to revenue growth.</li><li><strong>Customers can clearly articulate how Cloverleaf contributes to their business outcomes</strong> whether that’s improved team performance, stronger leadership pipelines, faster onboarding, or higher engagement scores.</li><li><strong>Net Revenue Retention and logo retention targets are met or exceeded quarter over quarter,</strong> with expansion revenue driven by adoption-led growth rather than transactional upsells.</li><li><strong>Customers are engaged advocates</strong> who participate in case studies, referrals, and community activities because they see Cloverleaf as a true strategic partner.</li><li><strong>Customer health scores improve across the portfolio,</strong> with proactive interventions reducing churn risk before it escalates.</li><li><strong>Cross-functional collaboration is seamless,</strong> with clear feedback loops between CS, Product, Sales, and Implementation that improve the overall customer journey and inform product strategy</li></ul><div><br></div><h3>How We Unleash You to Do Your Best Work</h3><ul><li>Flexible PTO and work schedule - with a minimum of 2 full weeks off per year</li><li><em>Company paid</em> full benefits, including medical, dental, vision, life insurance, and more!</li><li>Recognition rewards and monthly stipend for wellness, technology, pet care, or student loans</li><li>Macbook and home-office set-up stipend</li><li>401k benefits including a match with immediate vesting</li><li>Truly values-driven team (ask us about it!)</li></ul><div><br><br></div><h3>Who We Are</h3><div>Cloverleaf connects siloed HR data and team collaboration tools to deliver personalized, actionable development at scale. Built on validated assessments like DISC, Enneagram, CliftonStrengths, and 16 Types, plus real-time insights, it strengthens team alignment, communication, and performance for over 30,000 teams worldwide.<br><br></div><div><strong><em>Cloverleaf is on a mission to unleash people to do their best work.&nbsp;<br></em></strong><br></div><div><em>We believe that people should be passionate and engaged with the work that they are doing, starting with our own team.</em></div>

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