<div><strong>Compensation: $66,130 – $82,770</strong> depending on relevant education, experience, and location.</div><div><br>The Google Workspace Administrator is responsible for the administration, security, and ongoing operational support of Young Life's Google Workspace environment. This role ensures reliable access to Gmail, Google Drive, Google Groups, Google Calendar, and related Workspace services, while enforcing organizational security policies, identity governance, and compliance requirements. Under the supervision of the IT Infrastructure Manager, this position supports enterprise collaboration systems, manages user lifecycle operations, and assists with related infrastructure projects.</div><div><br></div><h3>Essential Duties &amp; Responsibilities</h3><ul><li>Administer and maintain the Google Workspace environment, including Gmail, Drive, Calendar, Groups, Meet, and related services.</li><li>Manage user provisioning and deprovisioning, including account lifecycle management, Organizational Unit (OU) structure, and role-based access controls.</li><li>Configure and maintain Google Admin Console settings including security controls, authentication policies, and device management.</li><li>Manage Google Groups structure, permissions, ownership, and membership, ensuring proper access to file shares and shared drives.</li><li>Support Shared Drives administration including ownership models, sharing controls, retention policies, and permission auditing.</li><li>Implement and maintain security best practices such as MFA enforcement, Conditional Access equivalents, and session controls.</li><li>Configure and monitor Google Workspace audit logs and reporting dashboards to identify suspicious activity and compliance gaps.</li><li>Administer Google Vault for eDiscovery, retention policies, legal holds, and export requests as required.</li><li>Support data governance initiatives including Drive sharing restrictions, external sharing policies, and DLP settings.</li><li>Troubleshoot Workspace authentication, email routing, delivery issues, and end-user access problems.</li><li>Provide Tier-3 escalation support for the Service Center and remote Young Life staff related to Google Workspace services.</li><li>Coordinate with IT Security, Help Desk, and Infrastructure teams to implement Workspace security and compliance initiatives.</li><li>Maintain documentation of Google Workspace configurations, policies, and operational procedures.</li><li>Coordinate with vendors and Google support for troubleshooting and escalations as needed.</li><li>Assist with infrastructure projects integrating with Workspace, including SSO, identity federation, and automation tools.</li></ul><div><br></div><h3>Education</h3><ul><li>College degree in a computer-related field desired (experience may be considered in lieu of education).</li><li>Google Workspace certifications preferred (e.g., Google Professional Workspace Administrator).</li></ul><div><br></div><h3>Required Experience</h3><ul><li>3–5 years of experience administering Google Workspace in an enterprise environment.</li><li>Experience with Identity and Access Management (IAM), including SSO and directory integrations.</li><li>Experience managing Organizational Units (OUs), group policy structures, and role-based admin delegation.</li><li>Strong knowledge of Google Groups, Shared Drives, and file sharing permissions.</li><li>Experience with email troubleshooting including routing, SPF/DKIM/DMARC, spam filtering, and mail flow analysis.</li><li>Experience with Google Vault, retention policies, and eDiscovery workflows.</li><li>Experience with automation tools such as GAM (Google Apps Manager), Google Workspace APIs, or scripting with PowerShell/Python.</li><li>Ability to maintain confidentiality with sensitive customer and internal information.</li><li>Strong written and verbal communication skills; ability to communicate technical concepts to non-technical staff.</li><li>Experience working with IT security frameworks and applying security controls to collaboration platforms.</li></ul><div><br></div><h3>Preferred Experience</h3><ul><li>Experience with endpoint management solutions (ChromeOS, MDM, Windows/macOS integration).</li><li>Experience with Microsoft 365 or hybrid collaboration environments.</li><li>Experience with AWS or Azure cloud services and identity integrations.</li><li>Familiarity with DLP solutions and compliance auditing tools.</li><li>Experience supporting large-scale nonprofit or distributed workforce environments.</li></ul><div><br></div><h3>Working Conditions</h3><ul><li>Office environment.</li><li>May require after-hours maintenance and emergency support.</li><li>On-call rotation may be required depending on operational needs.</li></ul><div><br><em>Young Life shall only employ individuals who profess a belief in Jesus Christ as their personal Savior and Lord and subscribe to the Young Life Statement of Faith. Employees and volunteers shall be ready to fulfill ministry functions, refrain from conduct that detracts from biblical standards supported by Young Life, and abide by all organizational policies.</em></div>

Google Workspace Administrator

<div><strong>Overview<br></strong><br></div><div>We are seeking a skilled Azure Data Architect &amp; Engineer to lead the design and implementation of our modern data platform. In this dual-capacity role, you will define the architectural roadmap for our cloud data estate while remaining hands-on in building scalable pipelines, optimizing Spark performance, and migrating legacy workloads into <strong>Microsoft Fabric</strong> and <strong>Azure Synapse</strong>.</div><div><strong><br>Responsibilities<br></strong><br></div><ul><li>Architectural Leadership: Design and implement scalable, secure, and resilient cloud data architectures using the Medallion (Bronze/Silver/Gold) architecture pattern.</li><li>Data Pipeline Engineering: Build and maintain complex ETL/ELT workflows using Azure Data Factory (ADF) and Microsoft Fabric Data Factory.</li><li>Advanced Analytics &amp; Spark: Develop high-performance data processing logic using PySpark, Spark SQL, and Python on Azure Databricks or Fabric Spark Notebooks.</li><li>Migration &amp; Modernization: Lead hands-on migrations of on-premises data warehouses to Azure, ensuring minimal downtime and data integrity.</li><li>Performance Tuning: Perform deep code-level analysis of Spark core internals and Delta Lake logs to troubleshoot and optimize large-scale data processing.</li><li>Unified Analytics: Integrate Power BI with OneLake and Lakehouse architectures, ensuring seamless "Direct Lake" connectivity and optimized reporting.</li><li>Security &amp; Governance: Implement robust security frameworks, including Row-Level Security (RLS), data masking, and compliance with global privacy regulations</li><li>DevOps &amp; Best Practices: Champion CI/CD for data (DataOps) using Azure DevOps/GitHub, ensuring code modularity, version control, and comprehensive documentation.</li></ul><div><strong><br>Qualifications<br></strong><br></div><div><strong>Core Experience</strong></div><ul><li>3–5+ years of experience in Data Warehousing, BI, and Cloud Data Engineering.</li><li>Proven track record of designing end-to-end data solutions on <strong>Microsoft Azure</strong>.</li></ul><div><br>The Azure Stack - Azure Data Lake Storage (ADLS Gen2), Azure SQL DB, and Synapse Analytics, ADF, Fabric ecosystem</div><div>&nbsp;</div><div><strong>Data Modeling &amp; Visualization</strong></div><ul><li>Expertise in Dimensional Modeling (Star/Snowflake schemas).</li><li>Advanced Power BI skills, including DAX, RLS implementation, and performance tuning for large datasets.</li></ul><div><strong>Programming &amp; Infrastructure</strong></div><ul><li>Strong proficiency in Python (PySpark) and SQL.</li><li>Understanding of Infrastructure as Code (ARM templates, Terraform, or Bicep) and hybrid cloud integration.</li></ul><div><strong>Preferred Certifications</strong></div><ul><li><strong>DP-203:</strong> Azure Data Engineer Associate</li><li><strong>DP-600:</strong> Fabric Analytics Engineer Associate</li><li><strong>DP-700:</strong> Fabric Data Engineer Associate (New/Beta)</li></ul><div>HarperCollins Publishers is a company full of people who are passionate about books.&nbsp; When you apply for a position, we want to know why you want to work here, and why you are interested in the job. <strong>That’s why cover letters are strongly preferred.</strong></div><div>&nbsp;</div><div>The salary range for this position is $110,000-$135,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. &nbsp;</div><div>&nbsp;</div><div>In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.</div>

Azure Data Architect

<div>The <strong>Implementation Assistant</strong>&nbsp;is a position that offers the opportunity to grow in the software field by introducing them to our product and process. The person will work directly with the <strong>Implementation Team </strong>and help with any tasks needed to bring the assigned implementation projects to a successful completion.&nbsp;</div><div>&nbsp;</div><div><strong>Core Responsibilities:</strong></div><div>Assist in any tasks assigned to them by the Implementation Team this may include, but are not limited to:&nbsp;</div><ul><li>Any project task assigned to them by the Implementation Team</li><li>Assist in any administrative tasks assigned by the Implementation Team</li><li>CRM configurations</li><li>Motion 2 Workflow Builds</li><li>Contributions Configurations</li><li>User Group Configurations</li><li>Historic Giving Configurations</li><li>Dashboard Builds for CRM, Historic Giving and Motion 2</li><li>General Site Configurations</li><li>System Message Configurations</li><li>Data Imports</li><li>And any other parts of the Site Stacker system that may be relevant to an implementation project.&nbsp;</li></ul><div><br></div><div><strong>Core Proficiency requirements in the following areas:</strong></div><ul><li>Quality assurance testing</li><li>Providing technical assistance to clients during the project implementation&nbsp;</li><li>Providing product training as expertise increases.</li><li>Assist in specific implementation tasks throughout the project</li></ul><div><br></div><div><strong>Soft Skills needed for this position:</strong></div><ul><li>Great <strong>Communication Skills</strong> both written and oral that will allow them to express themselves effectively with our clients and with team members.</li><li><strong>Teamwork Skills</strong> that allow them to operate well in a group setting to quickly and effectively accomplish project tasks.&nbsp;</li><li><strong>Adaptability and flexibility Skills</strong> to embrace changes.</li><li><strong>Problem-Solving Skills</strong> that use both analytical and creative thinking to find great solutions to any type of challenge.&nbsp;</li><li>Good <strong>Work Ethic Skills</strong></li><li><strong>Interpersonal Skills</strong> to effectively interact and communicate with team members, clients and management.&nbsp;</li><li><strong>Time Management Skills</strong> that demonstrate the ability to work efficiently and productively by using your time wisely.<br><br></li></ul>

Implementation Assistant

<div>Faith Comes By Hearing (FCBH) is dedicated to making God’s Word accessible to every person through audio and visual Scripture. Our Technology Development team advances this mission by creating and refining innovative tools that reach people in their heart languages around the world.</div><div><br>The <strong>A.I. Research Assistant</strong> supports FCBH’s growing efforts in audio-based artificial intelligence research. This role focuses on refining, testing, and optimizing AI models for <strong>speech recognition</strong>, <strong>audio search</strong>, and <strong>low-resource language processing</strong>. Working closely with the A.I. Research Lead, you’ll help transform proof-of-concept models into practical tools that further FCBH’s global mission. &nbsp; This position reports to and is located in our Albuquerque office, this is not a remote position.<br><br></div><div><strong><br>Responsibilities include:</strong></div><div>- Run experiments on audio AI models under the guidance of the Research Lead.<br>- Optimize and adapt models for improved performance in low-resource languages.<br>- Prepare datasets – cleaning, labeling, and augmenting audio data.<br>- Conduct evaluations and benchmarking of model outputs.<br>- Document research processes, results, and improvements.<br>- Communicate effectively to clarify objectives and report issues or results.<br>- Support knowledge sharing within the team and with partners.<br><br></div><div><strong>Requirements</strong></div><div><br><strong>Required</strong>:<br>- Technical proficiency in Python and AI/ML frameworks.<br>- Ability to modify and optimize existing codebases.<br>- Strong analytical and problem-solving skills.<br>- Effective communication skills for clarifying research objectives and resolving issues.<br>- Team player with a servant-leader mindset.<br><br><strong>Preferred</strong>:<br>- Experience in speech/audio processing or applied machine learning.<br>- Familiarity with low-resource language data challenges.<br>- Graduate-level coursework or equivalent experience in AI, linguistics, or related fields.</div>

AI Research Assistant

<h3><strong>About Subsplash</strong></h3><div>Subsplash is an exciting award-winning team of 280+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we’ve remained family owned and operated while pioneering the market with the first ever church mobile app. Since then, we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 14,000+ clients, creating impactful products, and delighting the millions of people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world.</div><div>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to Glassdoor and see for yourself!</div><div><br></div><h3>About the Team</h3><div>The IT Team at Subsplash is the foundation that maintains all the activities and services that are required to support business functions as well as ensuring proper security across all IT systems. We are passionately focused on delivering delightful support to our internal customers. We achieve this by providing robust day-to-day technical support that empowers our fellow Subsplash employees to perform their best work most often. Beyond daily technical support, our team handles crucial functions such as access management, user provisioning and deprovisioning, new hardware and software setup, and diligently works to keep our dues and subscription spend under budget.</div><div><br></div><h3>About the Role</h3><div>The IT Support Engineer is a high-impact role designed to bridge the gap between technical execution and strategic IT operations. Reporting to the Sr. Director of Risk, Compliance &amp; IT, your goal is twofold: provide expert Tier 3 support and, more importantly, pioneer the automated solutions that eliminate recurring issues. You will be the problem-solver who looks at our 4,000+ annual tickets as data points to automate out of existence, rather than just tickets to solve. The secret to this team's success lies in being exceptionally thorough and organized, while maintaining a high level of energy and enthusiasm, and this role embodies these qualities and serves as a model for the team.</div><div><br></div><h3><strong>Compensation</strong></h3><ul><li>The total compensation for this position is between $90,000-$96,000/yr depending on experience level.</li></ul><div><br></div><h3><strong>Hours</strong></h3><ul><li>This role follows a standard schedule of 8:30 AM – 5:00 PM Pacific Time. To ensure strong collaboration and team alignment, we’re prioritizing candidates who are either located in the Pacific Time Zone or are able to work these hours consistently without scheduling conflicts.</li></ul><div><br></div><h3><strong>Essential Functions of This Role:</strong></h3><div><strong>1. Systemic Automation &amp; Scaling</strong></div><ul><li><strong>Identity Lifecycle Management:</strong> Lead the administration of <strong>Okta</strong> and <strong>Google Workspace</strong>. Architect automated provisioning/deprovisioning workflows to ensure security and a "Day 1 ready" onboarding experience.</li><li><strong>Zero-Touch Deployment:</strong> Own the <strong>Jamf Pro/Intune</strong> environment to maintain a Zero-Touch hardware lifecycle, ensuring devices ship directly to users and configure themselves without manual IT intervention.</li><li><strong>Workflow Automation (iPaaS):</strong> Identify and implement automation opportunities using tools like <strong>Zapier or Workato</strong> to bridge gaps between HRIS, Identity, and Communication platforms.</li><li><strong>Ticket Deflection:</strong> Proactively identify ticket clusters and implement technical solutions, such as AI-powered Slack bots or API-based scripts, to increase ticket deflection and empower user self-service.</li><li><strong>Endpoint Health:</strong> Manage the deployment and health of our security stack via MDM. Act as the internal point of contact for our <strong>MDR provider</strong>, assisting in the remediation of flagged endpoint vulnerabilities.</li></ul><div><br><strong>2. Advanced Support &amp; Shift Ownership</strong></div><ul><li><strong>PT Operational Coverage:</strong> Provide dedicated IT support and oversight during Pacific Time business hours, ensuring consistent service levels for our remote workforce after the ET team concludes their day.</li><li><strong>Advanced Technical Resolution:</strong> Serve as a lead technical resource for intricate software, hardware, and SaaS connectivity challenges, utilizing deep diagnostics to find permanent solutions for remote users.</li><li><strong>Virtual Asset Management:</strong> Oversee the remote hardware lifecycle and vendor relationships, ensuring hardware procurement and shipping processes are efficient and within budget.</li><li><strong>Digital "Concierge" Support:</strong> Provide high-energy, delightful technical support via Slack, web, and remote-access tools, maintaining a strong connection with a distributed team.</li></ul><div><br><strong>3. Documentation &amp; Mentorship</strong></div><ul><li><strong>Standardization:</strong> Develop the source of truth for IT processes. Create technical documentation and SOPs that ensure operational consistency across all time zones.</li><li><strong>End-User Empowerment: </strong>Design and deliver remote training programs that teach users how to leverage our tech stack effectively, reducing "how-to" inquiries and empowering self-reliance.</li></ul><div><br></div><h3><strong>Required Education and Experience:</strong></h3><ul><li><strong>Experience:</strong> 5+ years of progressive IT experience, with a focus on supporting fully remote or distributed teams.</li><li><strong>Identity Management:</strong> Deep hands-on experience with <strong>Okta</strong> (IdM/SSO) in a production environment.</li><li><strong>MDM Expertise:</strong> Proficiency in <strong>Jamf Pro</strong> or <strong>Microsoft Intune</strong> for remote endpoint management.</li><li><strong>AI &amp; Automation:</strong> Demonstrated ability to use <strong>AI tools</strong> (e.g., ChatGPT, Copilot, or specialized IT bots) to streamline workflows and a proficiency in scripting (<strong>Bash or Python</strong>) to eliminate repetitive tasks.</li><li><strong>Technical Breadth:</strong> Expert-level support for <strong>macOS</strong> and <strong>Google Workspace</strong>; comfortable supporting Windows as needed.</li></ul><div><br></div><h3><strong>Desired Qualifications:</strong></h3><ul><li><strong>Advanced Certifications:</strong> <strong>Jamf Pro (300 or higher)</strong>, <strong>Okta Certified Administrator</strong>, or specialized security certifications (e.g., <strong>SC-300</strong>, <strong>GCW</strong>).</li><li><strong>Infrastructure as Code &amp; Logic:</strong> Familiarity with automation logic or low-code platforms (e.g., <strong>Workato, Zapier, Rewatch, or Tines</strong>) to create "self-healing" IT workflows.</li><li><strong>Implementation:</strong> Hands-on experience deploying or tuning <strong>AI-powered service desk tools</strong> (e.g., Rovo, Gemini, or specialized LLM-based integrations) to drive ticket deflection.</li><li><strong>Security Frameworks:</strong> Practical knowledge of <strong>SOC2, ISO 27001, or NIST</strong> standards, specifically regarding how IT operations support remote-first compliance.</li></ul><div><br></div><h3><strong>Location</strong></h3><div>Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div><br>AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.<br><br>We are not sponsoring relocation for this role so unfortunately, if you do not <strong>currently </strong>reside in one of these states, we are unable to consider your application.</div><h3><br><strong>Benefits</strong></h3><div>Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance all free of charge, Competitive Compensation, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech</div>

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