<div>Givelify is a fintech-for-good company where brilliant minds come to power the most loved and trusted online and mobile giving app platform. Thanks to nearly 2 million generous donors, we’ve helped more than 75,000 nonprofits and places of worship raise over $6 billion. Together, they’re changing their world with kindness and generosity.&nbsp;<br><br></div><div>Inc. 5000, the Stevies® Awards, Gartner, Forbes, and many more have recognized our story, innovations, and achievements. Our award-winning team builds products and experiences that put more good into the world. We love to take on big challenges because we know our work matters. &nbsp;<br><br></div><div>Make an impact at one of the fastest-growing private companies in the U.S. Be part of a talented team of big-hearted individuals, earning competitive pay with excellent benefits.&nbsp;</div><div><strong><br>About your role:</strong></div><div>We’re looking for a Product Manager to lead features and initiatives that improve the donor and organization experience within our mobile app, web platform, and donation management tools. You’ll focus on specific areas like onboarding, giving flows, and engagement features, while collaborating with senior product leaders on the broader growth strategy.&nbsp;<br><br></div><div><strong>Your team:</strong></div><div>Your team is a high-performing, cross-functional group focused on driving generosity. You’ll collaborate with mobile and platform engineers, UX designers, and data analysts, and report to the Director of Product Management.&nbsp;<br><br></div><div><strong>The Product Manager will get to:&nbsp;</strong></div><ul><li>Take ownership of specific features and initiatives that help donors give and organizations grow their donations on Givelify.&nbsp;</li><li>Drive improvements in key stages of the donor and organization journey (e.g., onboarding, activation, recurring giving) in collaboration with senior product leadership.&nbsp;</li><li>Design, launch, and measure experiments to optimize conversion and retention.&nbsp;</li><li>Partner with engineering, design, and data science to deliver high-quality product releases.&nbsp;</li><li>Write clear product requirements and user stories, ensuring smooth execution with development teams.&nbsp;</li><li>Use data and user feedback to inform priorities and continuously improve the product.&nbsp;</li></ul><div><br>&nbsp;<strong>To be successful in this role, you’ll also:</strong></div><ul><li>Collaborate effectively with engineering, design, marketing, and customer success to deliver meaningful outcomes.&nbsp;</li><li>Participate in continuous discovery, gathering and synthesizing insights to shape feature priorities.&nbsp;</li><li>Partner with data science to interpret results and translate them into actionable decisions.&nbsp;</li><li>Contribute to crafting user-centered experiences that reflect Givelify’s 5-star standard.&nbsp;</li><li>Balance short-term execution with long-term growth goals, escalating when tradeoffs require guidance.&nbsp;</li><li>Clearly communicate progress, learnings, and recommendations to stakeholders.</li></ul><div><strong><br>Your experience:&nbsp;</strong></div><ul><li><strong>Non-negotiable: 7+ years of professional experience, including at least 5 years in product management and 2 years building consumer-facing mobile apps.</strong></li><li><strong>Non-negotiable: Bachelor's degree in Science, Technology, Engineering, Mathematics, Finance, or Economics.&nbsp;</strong></li><li><strong>Non-negotiable: Familiarity with UX principles with a track record of collaborating with designers</strong> <strong>to craft intuitive, user-centered experiences.&nbsp;</strong></li><li>Strong analytical skills; comfortable with data-driven decisions.&nbsp;</li><li>Strong experience with experimentation and behavioral analytics tools (Split, Amplitude, Mixpanel, etc.).&nbsp;</li><li>Experience with product discovery and user research techniques.&nbsp;</li><li>Proven ability to drive features from concept through delivery using Agile methodologies.&nbsp;</li></ul><div><strong><br>Bonus if you have:</strong>&nbsp;</div><ul><li>Experience building fintech or business intelligence products&nbsp;</li><li><strong>Preferred: Advanced business degree such as MBA&nbsp; &nbsp;</strong></li></ul><div><strong><br>Your superpowers:&nbsp; </strong>&nbsp;</div><ul><li>Customer-obsessed&nbsp;</li><li>Strategic problem solver&nbsp;</li><li>Exceptional communicator&nbsp;</li><li>Data-informed decision maker&nbsp;</li><li>Comfortable with ambiguity&nbsp;</li><li>Approaches challenges with grit and determination&nbsp;</li></ul><div><strong><br>Our culture:</strong>&nbsp;</div><div>We are a virtual team of award-winning and high-performing professionals who innovate and collaborate to fulfill our mission to instantly connect people to causes that matter most to them so they can change their world with kindness and generosity. Our four keys to success - integrity, heart, simplicity, and wow - fuel our passion to be recognized among the tech industry’s most inclusive and purpose-driven workplaces. &nbsp;<br><br></div><div>We are steadfast in our conviction to overcome challenges while performing meaningful work alongside some of the most brilliant minds and biggest hearts. It propels our growth as individuals and as a team. We are committed to respecting each other in our workplace, firmly believing diversity is our strength.&nbsp; &nbsp; &nbsp;</div><div><br>At the heart of everything we do are our giving community, our donors and our partner organizations. We lean on research and human-centered design to consistently push the envelope and innovate our products and customer experiences. &nbsp;<br><br></div><div>We take great pride in providing competitive pay, full benefits to help care for you today and in the future, amazing perks (including flexible PTO), and, most importantly, the opportunity to put passion and purpose front and center.&nbsp;</div>

Product Manager

<div><strong>About Donorbox</strong></div><div>Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to close to $3B in donations. 🚀</div><div><br>Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 150-person team based in 16+ states and 23+ countries.</div><div>🏅Donorbox is rated the #1 software for fundraising, donor management, and nonprofit payment on G2 based on hundreds of verified customer reviews. We're proud of what we do, and our product reflects it!</div><div><br><strong>The Role</strong></div><div>At Donorbox, the <strong>Senior Market Research Specialist</strong> will play a key role in shaping how we understand, segment, and grow across the nonprofit landscape.</div><div>You’ll dive deep into nonprofit sectors such as faith-based, <strong>animal welfare, education, arts &amp; entertainment </strong>and more, analyzing their unique challenges, structures, motivations, news consumption habits, and buying behavior. Your insights will guide our <strong>go-to-market strategy, brand</strong> and <strong>product direction</strong>, helping us serve our customers better and accelerate growth.</div><div><br>This role will not only uncover market opportunities but will also <strong>help our Product team discover unmet user needs</strong> - identifying where Donorbox can innovate and differentiate. You’ll work cross-functionally with <strong>Growth, Marketing, Sales, Customer Success and Product</strong> leaders to turn data into insights, and insights into strategy - positioning Donorbox for long-term success with its nonprofit partners.</div><div><br><strong>Responsibilities:</strong></div><div><strong>Market &amp; Segment Research</strong></div><ul><li>Conduct in-depth research to define TAM, SAM, and SOM globally and regionally for nonprofit verticals.</li><li>Map industry structure, giving trends, digital adoption, and seasonality (e.g. Easter, Giving Tuesday, Ramadan, etc.).</li><li>Create sub-segment analyses — e.g., dioceses vs. parishes, Catholic vs. Protestant, churches vs. Christian orgs, animal shelters vs. wildlife rescues – for deeper understanding.</li><li>Deliver clear market landscape reports that guide strategic prioritization.<br><br></li></ul><div><strong>Audience Profiling &amp; ICP Definition</strong></div><ul><li>Develop and maintain detailed <strong>Ideal Customer Profiles (ICPs)</strong> and buyer personas for each segment.</li><li>Identify key purchasing decision-makers and influencers — demographics, psychographics, motivations, and buying cycles.</li><li>Understand their pain points, approval layers, and how they make technology decisions.</li><li>Validate findings through structured surveys and interviews with nonprofit leaders and users that this candidate will conduct and analyze.<br><br></li></ul><div><strong>Behavioral &amp; Media Insights</strong></div><ul><li>Determine where and how target audiences consume information, from podcasts and newsletters to associations, conferences and other media platforms.</li><li>Identify trusted communities and communication channels that influence their decisions.</li><li>Understand preferred content formats and technology adoption levels.<br><br></li></ul><div><strong>Buying Habits &amp; Triggers</strong></div><ul><li>Analyze how organizations discover and evaluate software — through peers, partners, Google search, or industry networks.</li><li>Identify <strong>purchase drivers</strong> (simplicity, cost, trust, integration, etc) and <strong>objections</strong> (security, fear of change, theological fit, etc) and explain how Donorbox can effectively address these challenges.</li><li>Document <strong>budget cycles and fiscal dependencies</strong> to align sales outreach and marketing campaigns with optimal timing.<br><br></li></ul><div><strong>Competitive Landscape</strong></div><ul><li>Benchmark Donorbox against fundraising software competitors.</li><li>Analyze features, pricing models, messaging, and positioning.</li><li>Identify opportunities for differentiation — including through positioning, CRM integration, pricing flexibility, and product features and simplicity.<br><br></li></ul><div><strong>Product &amp; User Discovery</strong></div><ul><li>Partner with the Product team to uncover insights that inform <strong>new features, product improvements, and market opportunities</strong>, ensuring Donorbox continues to evolve around real customer behavior and needs.</li><li>Identify friction points in user journeys and translate findings into actionable product recommendations.</li><li>Support new product or feature development with data-backed insights from target markets.<br><br></li></ul><div><strong>Internal Data &amp; Cross-Functional Insights</strong></div><ul><li>Collaborate with the larger Marketing team, Sales, Customer Success, and Product to extract internal customer and performance data.</li><li>Analyze customer mix, usage patterns, ARR by segment, and churn reasons.</li><li>Conduct win/loss analyses and synthesize learnings into ICP refinements.<br><br></li></ul><div><strong>Strategic Reporting &amp; Recommendations</strong></div><ul><li>Synthesize all research into clear, actionable insights backed by data points, and present findings to leadership and/or stakeholders.</li><li>Share useful findings with the company to help inform decisions and shed light on users’ latest behaviors, preferences, and needs.</li><li>Recommend <strong>GTM strategies, product &amp; brand positioning, and technology partnership opportunities</strong> based on market data.</li><li>Deliver quarterly reports on industry trends and emerging opportunities.</li></ul><div><br></div><h3><strong>Research Methods &amp; Approach</strong></h3><ul><li>Execute <strong>primary and secondary research</strong> using surveys, interviews, focus groups, and desk research, singlehandedly managing the process end-to-end.</li><li>Design and analyze <strong>quantitative studies</strong> (market sizing, segmentation, survey analysis).</li><li>Conduct <strong>qualitative research</strong> — in-depth interviews, customer panels, win/loss interviews.</li><li>Use <strong>data and tools</strong> like Typeform, Google Trends, SEMrush, SimilarWeb, Crunchbase, and Pew/Giving USA reports.</li><li>Build and maintain a <strong>market intelligence database</strong> with competitive data, pricing, and adoption metrics.</li><li>Visualize findings through dashboards and concise, presentation-ready insights for senior stakeholders.</li></ul><div><br><strong>Qualifications &amp; Experience</strong></div><ul><li>5–8 years of <strong>market research, strategy, or growth analysis</strong> experience (preferably in B2B or SaaS or nonprofit tech).</li><li>Strong analytical background and ability to translate complex data into actionable insights that stakeholders can immediately understand.</li><li>Deep understanding of <strong>B2B buyer behavior</strong> and <strong>go-to-market segmentation</strong>.</li><li>Familiarity with research and analytics tools such as <strong>Crunchbase, SEMrush, SimilarWeb, Google Trends, Cision, survey tools</strong>, or AI-driven platforms.</li><li>Exceptional written and verbal communication skills.</li><li>Curiosity, initiative, and a self-starter attitude - comfortable working cross-functionally and autonomously.</li></ul><div><br></div><h3><strong>What We’d Love to See</strong></h3><ul><li>Experience researching or marketing to the <strong>nonprofit, faith-based, or education</strong> sectors.</li><li>Prior experience in a <strong>high-growth SaaS company</strong>.</li><li>Demonstrated ability to identify white-space opportunities and influence GTM strategy.</li><li>Strong presentation and data visualization skills.</li><li>A true team player, dedicated to driving meaningful impact both within our company and for our valued nonprofit customers.</li></ul><div><br><strong>Details</strong></div><ul><li><strong>Location:</strong> Fully remote based in US</li><li><strong>Working hours:</strong> Flexible, with some overlap to U.S. time zones preferred</li><li><strong>Salary: </strong>80-95k annual salary based on experience, plus equity</li></ul><div><br><strong>Benefits &amp; Perks</strong></div><ul><li>Fully remote work from the comfort of your home</li><li>Generous time off policy of 21 days (birthday included 🎉), 8 designated/floating holidays, 2 paid volunteer days, and 5+ sick days (dependent on state)</li><li>Employer-sponsored health insurance plan through TriNet, including medical (United Healthcare), dental, vision, and life</li><li>401(k) retirement plan via TriNet's partner, Empower, with an employer match of up to 4%</li><li>Reimbursement package for home office expenses and professional development, up to $1.5k</li><li>Eligibility for employee equity plan (stock options)</li><li>Wellness program with fitness and mindfulness classes</li><li>Love your work and our mission of serving nonprofits!</li></ul><div><br><strong>The Application Process</strong></div><div><strong>We have 6 stages:</strong></div><ol><li>Apply here and fill out our questions to tell us about you!</li><li>Prescreen Call with the Talent Team</li><li>Interview with Hiring Manager</li><li>Assignment</li><li>Panel</li><li>Final Interview</li><li>Background &amp; Reference Checks</li></ol><div><br>If this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you!</div>

Senior Market Research Specialist

<div><strong>Who We Are<br></strong><br></div><div>Mercy Ships is a global faith-based charity that uses hospital ships to bring life-changing surgeries and transformational medical training to people in some of the most challenging contexts along the African coast. For over 40 years, Mercy Ships has been delivering lasting hope and healing through safe surgical care, while working alongside partners and stakeholders to strengthen local healthcare systems in more than 55 countries. Since the inception of this dream by founders Don and Deyon Stephens in 1978, Mercy Ships has served more than 2.7 million direct beneficiaries without regard for race, gender, or religion.</div><div><br></div><div><strong>The Opportunity</strong></div><div><br></div><div>Do you have a passion for storytelling, digital design, and creating meaningful human-centered experiences? Mercy Ships is seeking a creative and strategically minded UX/UI Designer to help shape our employer brand and talent experience.<br><br></div><div>In this role, you will apply your design expertise to elevate how candidates, volunteers, and employees interact with our brand across digital platforms. This is a unique opportunity to bring human-centered design into the world of talent marketing, careers content, and employee engagement—supporting a mission with eternal impact.</div><div><br></div><div>This position collaborates closely with Talent Acquisition, Marketing, and People teams to create compelling, on-brand digital journeys that reflect who we are and the life-changing work we do.<br><br></div><div><strong><em>This is a full-time, remote position open to qualified candidates globally. Preference will be given to candidates located in time zones that closely align with standard working hours in the United Kingdom (GMT/BST), including European and compatible African time zones, to support effective collaboration with the team.<br></em></strong><br></div><div><strong>How You’ll Contribute</strong></div><ul><li>Design and optimize digital experiences for career sites, internal portals, recruitment campaigns, onboarding platforms, and volunteer web experiences.</li><li>Maintain and develop the Volunteer Website in WordPress, creating engaging, informative pages and integrating with other systems where necessary.</li><li>Collaborate with Talent Acquisition, Marketing, and People teams to craft compelling candidate and employee journeys aligned with Mercy Ships’ mission and brand.</li><li>Develop wireframes, high-fidelity mockups, and interactive prototypes that effectively communicate our talent story.</li><li>Apply UX research and data insights to refine content strategy, navigation, accessibility, and conversion pathways.</li><li>Support the visual design of career-related social media posts, email campaigns, and employer brand assets.</li><li>Maintain and evolve the employer brand design system, ensuring visual and experiential consistency across platforms.</li><li>Contribute to the development of inclusive, accessible digital experiences that reflect our values and culture.</li><li>Ensure all digital touchpoints align with Mercy Ships’ Core Values, Code of Conduct, and policies.</li><li>Follow the model of Jesus and align with our core values by Loving God; Loving and Serving Others; Being a Person of Integrity; and a Person of Excellence in all you say and do.</li><li>Other duties may be assigned that are not included in this job description.<br>&nbsp;</li></ul><div><strong>The Ideal Candidate</strong></div><ul><li>Demonstrates strong creative and strategic thinking skills with the ability to translate brand vision into engaging digital experiences.</li><li>Possesses a deep understanding of UX principles, responsive design, accessibility standards (WCAG), and user-centered design methodology.</li><li>Strong portfolio showcasing web, mobile, and brand-focused design projects.</li><li>Advanced WordPress skills with working knowledge of HTML/CSS and CMS platforms.</li><li>Proficiency in tools such as Figma, Adobe Creative Suite, Webflow, or similar design platforms.</li><li>Experience integrating websites with systems such as Salesforce and Pardot to enhance user experience.</li><li>Ability to communicate design rationale clearly and influence cross-functional stakeholders.</li><li>Strong collaboration skills and ability to work effectively across departments and cultures.</li><li>Passion for storytelling, people-centric design, and building purpose-driven brand experiences.</li><li>Supportive of Mercy Ships’ mission and vision and committed to its core values.</li><li>Understands and applies servant leadership, works collaboratively with integrity, and demonstrates accountability.</li></ul><div><br><strong>Education &amp; Experience</strong></div><ul><li>Bachelor’s degree in UX/UI Design, Graphic Design, Digital Media, Human-Computer Interaction, Marketing, or a related field preferred.</li><li>Minimum of 3+ years of professional experience in UX/UI design, product design, visual design, or digital experience design.</li><li>Experience working on career websites, ATS integrations, recruitment marketing, or employer branding initiatives preferred.</li><li>Familiarity with content strategy, SEO principles, and performance analytics tools preferred.</li><li>Equivalent combination of education and experience may be considered.</li></ul><div><br>This is a paid position. The salary range for U.S. based candidates is $65,000 - $67,000. Compensation for candidates outside the U.S. will be aligned to local market benchmarks.<br><br></div><div>To explore our many Mercy Ships volunteer opportunities, please visit us at: <em>https://www.mercyships.org/get-involved/volunteer/<br></em><br></div><div><strong><em>Please note: This role is open to international applicants. Candidates may disregard any standard application questions regarding U.S. work authorization status, as U.S. work eligibility is not a requirement for this position.</em></strong></div>

UX/UI Designer

<div><strong>Company Overview</strong></div><div>The Come and See Foundation is dedicated to supporting and expanding the global reach of The Chosen, the first-ever multi-season television series about the life of Jesus Christ. The Chosen has captivated millions around the world with its powerful storytelling, high production values, and authentic portrayal of the life and ministry of Jesus. As a faith-driven initiative, the Foundation plays a pivotal role in funding, distributing, and engaging audiences to ensure that the message of The Chosen continues to inspire and touch lives across diverse cultures and communities. By fostering a collaborative and innovative work environment, the Come and See Foundation is committed to amplifying the impact of The Chosen and creating transformative experiences that resonate with audiences worldwide.</div><div><br></div><div><strong>Location:</strong> Colorado Springs, CO or Remote</div><div><strong>Department:</strong> Product</div><div><strong>Duration of Contract:</strong> March 2 – September 2, 2026</div><div><strong>Compensation:</strong> $100-$110 per hour</div><div>&nbsp;</div><div><strong>Position Summary</strong><br>We are seeking a mid-level Full Stack Engineer for a six-month independent contractor engagement to help build and evolve a Nuxt.js application, stand up a Strapi CMS, and integrate the two into a cohesive, production-ready system. This role will own day-to-day development across the stack, from front-end features to CMS configuration and API integration.<br><br>Success in this contract looks like proactively driving implementation decisions, shipping high-quality features with minimal oversight, and helping establish solid technical foundations during an early-phase project. This independent contractor opportunity is ideal for someone who is comfortable working independently, enjoys ambiguity, and takes pride in turning rough requirements into thoughtful, scalable solutions.<br><br>This role requires strong full-stack fundamentals, the ability to work solo while collaborating with Distribution, Product, Design, and Engineering partners, and comfort operating in a fast-moving environment.</div><div>This role will also require the use of the contractor’s own equipment, tools, and software. The contractor will also be responsible for maintaining general liability insurance and is not eligible for benefits through the Come and See Foundation.<br><br><strong>Key Details</strong></div><ul><li>3–6 years of experience as a Full Stack Engineer working on modern web applications</li><li>Strong experience with <strong>JavaScript&nbsp;</strong>and modern frameworks, with hands-on experience in <strong>js (Vue)</strong> or similar frameworks</li><li>Experience working with Strapi or similar headless CMS, including content modeling, permissions, and API usage</li><li>Experience integrating front-end applications with headless CMS platforms via REST or GraphQL APIs</li><li>Solid understanding of front-end fundamentals, including component architecture, state management, and responsive design</li><li>Working knowledge of back-end concepts such as authentication, authorization, data modeling, and API design</li><li>Ability to work independently, make pragmatic technical decisions, and manage priorities without heavy oversight</li><li>Comfort working in early-stage projects where requirements may evolve and systems are still being defined</li><li>Familiarity with Git-based workflows and collaborating through pull requests and code reviews</li><li>Experience working with Jira (or similar tools) to track tasks and work in flight</li><li>Ability to clearly communicate technical decisions, tradeoffs, and progress to non-engineering stakeholders</li><li>Availability to participate in project meetings and overlap with a standard <strong>8a–5p CST </strong>workday</li><li>Bonus: experience with deployment pipelines, cloud hosting, or performance optimization</li></ul>

Technical Product Manager - Independent Contractor

<div><strong>Description</strong></div><div>Are you a strong project manager who loves bringing clarity to complexity? Do you enjoy partnering with teams, translating needs into actionable plans, and delivering projects on time and on budget? If so, we’d love to meet you.</div><div>&nbsp;</div><div>We’re looking for a Software Project Manager to serve as the connection between our Software Development team and our ministry partners. This role exists to help ministries clearly define what they need, turn ideas into well-scoped projects, and guide those projects from intake through completion—so leaders are fully equipped to serve people well.</div><div>&nbsp;</div><div><strong>Why This Role Matters</strong></div><div>Technology is not the mission—but it fuels the mission. From database tools to communication systems, the work of our software team supports ministries across every campus. You’ll help ensure the right projects are prioritized, clearly defined, and executed with excellence. You’ll also serve as a trusted partner—someone ministries can call when they’re unsure whether they need training, a quick solution, or a full-scale project.</div><div>&nbsp;</div><div><strong>What Success Looks Like</strong></div><ul><li><strong><em>Projects Delivered with Excellence - </em></strong>Projects are completed on time, within scope, and within budget. You drive the project management process, clarify timelines and deliverables, and provide consistent communication to stakeholders.</li><li><strong><em>Strong Ministry Partnerships - </em></strong>You proactively meet with ministry leaders to understand their needs. You serve as the primary contact for active projects and communicate clearly between software developers, staff, and external vendors. Ministry leaders feel supported, heard, and confident.</li><li><strong><em>Support That Builds Confidence - </em></strong>You help triage incoming requests, support recurring system needs, and assist with onboarding and training related to our Rock RMS database and tools. You develop clear prioritization filters and upgrade timelines. You bring order, not confusion.</li><li><strong><em>Healthy Volunteer Engagement - </em></strong>You identify opportunities to build and deploy volunteer teams to assist with projects and routine system tasks.</li></ul><div><br></div><div><strong><em>If you’re someone who loves bringing clarity, building trust, and helping teams do their best work, this could be a meaningful next step. We’d love to hear your story.</em></strong></div><div><br></div><div>Requirements</div><div><strong>What You Bring</strong></div><ul><li><strong><em>Strong Project Management Skills - </em></strong>You can juggle multiple initiatives without losing track of details. You understand scope, deliverables, risks, and timelines. You’re organized, proactive, and calm under pressure.</li><li><strong><em>Relational Intelligence - </em></strong>You communicate clearly and compassionately. You’re an active listener. You handle feedback well and can navigate complex conversations with maturity.</li><li><strong><em>Technical Agility - </em></strong>You’ve worked with project management and communication tools (like Asana, HIVE, Freshdesk, Google Workspace, Rock or similar systems) and are comfortable learning new platforms.</li><li><strong><em>Execution &amp; Follow-Through - </em></strong>You plan ahead, prepare thoroughly, and consistently finish what you start.</li><li><strong><em>Alignment &amp; Integrity - </em></strong>You resonate with our mission and values and are excited to actively participate in the life of the church. We value calling and character as much as formal credentials.</li></ul><div>&nbsp;&nbsp;</div><div><strong>Qualifications</strong></div><ul><li>Previous project management experience required</li><li>Agile Planning or similar Project Management Experience</li><li>Strong understanding of timelines, deliverables, and best practices</li><li>Experience managing multiple stakeholders</li><li>Ability to work methodically and meet deadlines</li><li>General Information Technology and/or software knowledge is a plus</li></ul><div><br></div><div><strong>Benefits &amp; Compensation</strong></div><ul><li>Compensation range: $75,000 – $93,000 dependent upon experience, skillset and education.</li><li>Our benefits package includes medical, dental and vision insurance, retirement planning with company match, parental leave, tuition assistance, and generous paid time off.</li></ul><div><br><strong>Salary Description</strong></div><div>$75,000 – $93,000 annually</div>

Software Project Manager

<div>&nbsp;</div><div>For more than 60 years, Tyndale has helped readers discover the life-giving truths of God’s Word. Today we’re one of the largest independently owned Christian publishers in the world. Though our business has grown, our mission remains the same: to open God’s Word to as many as possible in language they can relate to and understand.</div><div>&nbsp;</div><div>The Logistics Manager is a leadership role responsible for the long-term design, performance, and evolution of the organization’s distribution and logistics capabilities. This role owns the end-to-end distribution operating model and ensures that people, processes, systems, and infrastructure are aligned to support the organization’s mission, growth strategy, and service commitments. &nbsp;</div><div><br></div><div>This role exists to ensure distribution is not simply operationally effective today but structurally prepared for the future. The Logistics Manager provides strategic leadership while maintaining operational credibility, ensuring distribution functions as a scalable, reliable, and continuously improving enterprise capability. &nbsp;</div><div><br></div><div>This is a high-impact leadership role for a trusted partner and change leader who can balance today’s operational demands while designing and delivering a future-ready distribution operation. It is an opportunity to shape the future of a mission-driven organization’s operational capability.&nbsp;</div><div><br></div><div><strong>The Impact You Will Drive</strong>&nbsp; &nbsp;</div><div>Success in this role is defined by lasting capabilities and organizational strength. You will:&nbsp;</div><ul><li>Support business growth through a redesign of the distribution operating model to modernize warehouse processes, layouts, and automation to enable scalability, reliability, and efficiency —including evaluation and implementation of new material handling and conveyor solutions.&nbsp;</li><li>Position distribution operations as a strategic business capability through strong service performance, cost discipline, and operational insight, establishing a clear, data-driven performance management framework for distribution operations (service, cost, quality, and productivity).&nbsp;</li><li>Develop frameworks for continuous improvement, cross-functional collaboration, and performance management through meaningful KPIs and operating rhythms.&nbsp;</li></ul><div>&nbsp;</div><div><strong>Core Areas of Responsibility </strong>&nbsp;</div><div><strong><em>Distribution Leadership &amp;</em></strong><em> </em><strong><em>Strategy</em></strong>&nbsp;</div><ul><li>Own overall distribution and logistics performance across shipping, returns, warehouse operations, and supporting functions ensuring consistent service, safety, quality, and efficiency of the order fulfilment life cycle&nbsp;</li><li>Provide clear direction, accountability, and leadership for distribution operations &nbsp;</li><li>Serve as a strategic partner to the Vice President of Operations and key stakeholders across the organization, contributing to enterprise-level operational planning and decision-making&nbsp;</li><li>Represent distribution in cross-functional initiatives and organizational planning&nbsp;</li><li>Design, evolve, and govern the distribution operating model to support long-term scalability and reliability&nbsp;</li><li>Ensure warehouse layouts, material handling approaches, and workflows are fit for purpose and adaptable over time&nbsp;</li><li>Guide the effective use and evolution of distribution technologies, including warehouse management and shipping systems&nbsp;</li><li>Establish standards, processes, and governance that ensure consistency, clarity, and operational discipline&nbsp;</li></ul><div><strong><em>Continuous Improvement &amp; Performance Management</em></strong><em>&nbsp;</em></div><ul><li>Maintain a data-driven performance management approach across distribution operations, establishing and monitoring KPIs for throughput, cost, service levels, labor productivity, and quality&nbsp;</li><li>Leverage data, analytics, and WMS/TMS technology to identify opportunities, risks, and constraints affecting service, cost, and throughput&nbsp;</li><li>Champion continuous improvement methodologies and problem-solving disciplines through identification and prioritization of improvement initiatives based on business impact and organizational readiness&nbsp;</li><li>Ensure distribution performance is transparent, measurable, and aligned with enterprise objectives&nbsp;</li></ul><div><strong><em>People</em></strong><em> </em><strong><em>&amp;</em></strong><em> </em><strong><em>Culture Leadership </em></strong><em>&nbsp;</em></div><ul><li>Lead and develop a high-performing distribution operations at all levels&nbsp;</li><li>Build leadership capability and succession depth within the distribution function&nbsp;</li><li>Foster a culture of engagement, ownership, safety, and operational excellence&nbsp;</li><li>Lead change with empathy, clarity, and strong emotional intelligence&nbsp;</li></ul><div>&nbsp;</div><div><strong>Experience &amp; Capabilities</strong>&nbsp;</div><ul><li>Bachelor’s degree in supply chain management, engineering, operations, business, or related field required; master’s degree preferred.&nbsp;</li><li>Meaningful leadership experience in distribution, logistics, warehouse operations, or related operational environments. Minimum of 5 years of experience in logistics, engineering, order fulfillment, supply chain, or related field, with at least 3 years in a leadership role.&nbsp;</li><li>Strong understanding of WMS/TMS distribution systems and analytics tools, material handling, and operational technologies, with a demonstrated ability to design, evolve, and lead complex operating models.&nbsp;</li><li>Proven success leading through change, complexity, and ambiguity, balancing strategic thinking with hands-on operational credibility&nbsp;</li><li>Personal alignment with and adherence to the Bible as God’s Word, and agreement with our <a href="https://tynadmin.tyndale.com/wp-content/uploads/Statement-of-Faith.pdf">Statement of Faith</a></li></ul><div><br></div><div><strong>Leadership Attributes</strong>&nbsp;</div><ul><li>Strategic and forward-thinking, with the ability to anticipate future needs with strong analytical, problem-solving, and decision-making skills&nbsp;</li><li>Confident, grounded decision-maker with sound judgment&nbsp;</li><li>High emotional intelligence and strong relationship-building capability&nbsp;</li></ul><div><br></div><div><br></div><div>We want to hear more about you and why you are interested in Tyndale and this role, so we highly recommend including a cover letter.&nbsp;</div><div><br></div><div>Tyndale has been repeatedly certified as a Best Christian Workplace. Learn more about us and what we believe at www.tyndale.com/our-mission.</div><div><br></div><div>The hiring range for this position is $70,000 to $95,000 annually. Actual offers will take into consideration the candidate’s education, experience, industry knowledge, technical skills, and other relevant factors. A summary of Tyndale’s comprehensive benefits is: https://www.tyndale.com/careers/.&nbsp;</div>

Distribution Logistics Manager

<div><strong>Sr. Director, Product&nbsp;</strong></div><div><strong>Mission-fueled | Consumer-facing Digital Product</strong></div><div><strong>100% Remote</strong></div><div><strong>Salary - $215K - $260K base salary</strong></div><div><br></div><div><strong>About the Organization</strong></div><div>Come Near is a group of people moved to raise the public conversation about Jesus. They create, curate, and connect people to authentic Jesus stories and experiences. Most widely recognized is the group’s “He Gets Us” campaign, which invites people to reconsider Jesus and has reached millions of Americans since launching in 2021. We seek individuals who bring professional excellence and deep mission alignment to the work we do.</div><div><br></div><div><strong>About the Role</strong></div><div>The Senior Director, Product<strong> </strong>will lead the strategy, development, and execution of Come Near’s product initiatives to help people take a step closer to Jesus. Reporting to the Chief Operations Officer, this role will guide the product management team, ensuring our products are impactful, user-centered, and aligned with our mission and strategic objectives.</div><div><br></div><div>The ideal candidate will be a collaborative leader with a passion for understanding audience needs, shaping product vision, and executing with excellence while mentoring and developing a team.</div><div><br></div><div><strong>What You'll Do</strong></div><ul><li><strong>Product Strategy &amp; Vision</strong>: Lead the development and execution of product strategies that align with Come Near’s mission and organizational goals. Crafts and communicates compelling product visions and strategy that are inspiring &amp; daring, lovable by customers, and technically feasible. Develops and executes a comprehensive technology and design strategy to support this vision.</li><li><strong>Narrative &amp; External Representation: </strong>Serve as a credible, mission-aligned voice for Come Near's product work in external settings, including conversations with partners, donors, and peer organizations. Translates complex product strategy into compelling narratives that reinforce organizational credibility and deepen stakeholder trust in the mission.</li><li><strong>Creating personally engaging products:</strong> Ensures the neighbor is always brought into the room. Drives the team to develop a deep understanding of Neighbor needs, pain points, and behaviors, and then ensures these insights are continually propagated across the organization for impact. Collaborates closely with the Chief Creative Oﬃcer and Chief Impact Officer to ensure the right messages reach the right neighbors at the right times, driving desired organizational outcomes.</li><li><strong>Delivering Results</strong>: Leads the entire product development lifecycle, from ideation and prioritization to execution and release. Works closely with product, design, research, and content teams to ensure timely and high- quality product delivery while maintaining a clear product roadmap.</li><li><strong>Team Leadership</strong>: Manage and mentor the product management team, fostering a culture of collaboration, accountability, and innovation. Ensures every team member from junior individual contributors to vice presidents are aligned with the broader vision and empowered to execute their responsibilities eﬀectively.</li><li><strong>Neighbor-Centered Product Development:</strong> Serve as a neighbor advocate by integrating market research and neighbor feedback and insights into initiative planning. Ensure product decisions are informed by deep audience understanding, research insights, and market trends.</li><li><strong>Performance &amp; Impact Measurement:</strong> Establish and track key performance indicators to evaluate product success and inform future iterations.</li><li><strong>Stakeholder Engagement:</strong> Communicate product vision, strategy, and progress clearly to leadership and stakeholders, building alignment across the organization.</li><li><strong>Innovation &amp; Continuous Improvement:</strong> Champion a culture of experimentation, learning, and continuous improvement within the product organization.</li></ul><div><br></div><div><strong>Education &amp; Experience&nbsp;</strong></div><ul><li><strong>Education:</strong> Bachelor’s degree in Business, Product Management, Engineering, or a related field (Master’s degree preferred).</li></ul><div><br></div><div><strong>Experience&nbsp;</strong></div><ul><li>10+ years of product management experience, including leadership of multi-disciplinary product teams and cross-functional initiatives.</li><li>Proven success in developing and executing org strategy, roadmaps, and full lifecycle management in alignment with organizational goals - from ideation and requirements gathering to launch and ongoing optimization.</li><li>Track record of collaborating effectively with engineering, design, marketing, operations teams and external partners.</li><li>Leading the development and integration of scalable processes, tools, and best practices for product development across an organization.</li><li>User-centered design, discovery, and data-informed decision-making.</li><li>Interviewing, onboarding, and mentoring new product, design, and engineering staff.</li><li>Experience in nonprofit, faith-based, or mission-driven organizations preferred.</li></ul><div><br></div><div><strong>Skills</strong></div><ul><li>Strong leadership and team management skills with a track record of mentoring high-performing teams.</li><li>Excellent communication (written and verbal) and interpersonal skills, with the ability to align cross-functional teams around product vision and goals.</li><li>Analytical mindset with the ability to translate insights into actionable product strategies.</li><li>Proficiency with product management tools (e.g., Jira, Asana, Aha!).</li></ul><div><br></div><div><strong>Personal Attributes</strong></div><ul><li>A personal relationship with Jesus and alignment with Come Near’s mission and values.</li><li>Collaborative, adaptable, and open to feedback.</li><li>Passionate about using products to help people take a step closer to Jesus.</li></ul><div><br></div><div><strong>Preferred Attributes</strong></div><ul><li>Experience with audience research, journey mapping, and human-centered design principles.</li><li>Familiarity with scaling products in a growing organization.</li><li>Background in digital product management within nonprofit or faith-based sectors.</li><li>A personal relationship with Jesus and a passion for Come Near’s mission.</li><li>A heart for service, humility, and team-oriented leadership.</li><li>A proactive, detail-oriented approach to planning and execution.</li><li><strong>This role is required to sign and comply with the organization’s Statement of Faith.</strong></li></ul><div><br></div><div><strong>Benefits</strong></div><ul><li>Competitive base salary ($215K - $260K)</li><li>Annual performance bonus (based on organizational performance)</li><li>80% employer-paid health and wellness coverage</li><li>403(b) retirement plan with 7% employer match</li><li>Very generous PTO</li><li>Three annual company rest weeks (one week around July 4th, and two weeks during Christmas and New Years)</li><li>$2,500 annually for professional development</li><li>$2,000 annual for professional certifications</li><li>$5,250 annually for tuition reimbursement</li><li>$1,500 grant for a home office set-up, to be spent within the first year</li><li>Much more!</li></ul><div><br></div><div>So, if you're interested in joining a faith-based start-up in the nonprofit space, with a mission and a vision to see lives changed, apply today!</div>

Sr. Director, Product

<div><strong>Who We Are<br></strong><br></div><div>CV (Christian Vision) is a global organization that exists to introduce people to Jesus and encourage them to become his true followers. Founded in 1988 by Robert Edmiston, CV is driven by a pioneering spirit embracing creativity and innovation to advance evangelism through new horizons, in both physical and digital realms.<br><br></div><div>Are you passionate about sharing the gospel and motivated by a desire to create meaningful change at scale? CV offers a unique mission-driven opportunity to join a team forging bold frontiers in evangelism.</div><div><br></div><div><strong>Job Overview<br></strong><br></div><div>We are seeking a skilled, creative, and strategic Operations Manager who shares our passion for evangelism and wants to join our dynamic team in <strong>Dallas, United States</strong>.<br><br></div><div>This role is responsible for ensuring the systems, tools, workflows, and data infrastructure supporting the CV Platform are efficient, secure, and scalable. Reporting to the Initiative Lead, you will oversee platform operations, vendor relationships, workflow alignment, and the product backlog to enable smooth publishing, accurate data, and reliable integrations.<br><br></div><div>Working closely with Content, Marketing, Localisation, and Operations teams, you will maintain a high-performing CV Platform website and ensure data governance best practices are upheld—requiring fluency in analytics, reporting, and operational decision-making.<br><br></div><div><strong>Specific Responsibilities<br></strong><br></div><ul><li>Lead the CV Platform product backlog, translating strategic direction from the Initiative Lead into actionable development plans with clear sequencing and resource allocation.</li><li>Maintain and improve Jira, Craft CMS, and project management workflows (including asset naming, metadata, and versioning) to ensure operational quality and accurate reporting across tools such as ClickUp.</li><li>Serve as primary liaison to the Platform Development Partner, managing performance, scope, delivery timelines, and contract discussions for additional development capacity.</li><li>Act as a coordination point for cross-functional priorities, synthesising input from content, marketing, localisation, data, and leadership to support informed decision-making.</li><li>Support shared KPI alignment by collaborating with peer managers and ensuring data accuracy, consistent metric definitions, and operational clarity.</li><li>Oversee the integration and interpretation of performance data (GA4, Power BI, HubSpot, Craft CMS), partnering with the Data Analyst to validate pipelines, reconcile discrepancies, and surface insights that guide optimisation across campaigns and content.</li><li>Maintain CMS permissions and provisioning to ensure platform security, governance, and role-based access integrity.</li><li>Refine SOPs and timelines for content creation, localisation, publishing, and campaign execution, driving adoption of tools and processes that enhance cross-team efficiency and collaboration.</li><li>Manage CV Platform operations budgets in NetSuite, tracking expenditure against quarterly forecasts and reporting on vendor contracts, tools, travel, and team development.</li><li>Line-manage the Technical Product Specialist, Systems Integration Specialist, and Data Analyst, leading one-to-ones, resolving blockers, and supporting professional development.</li><li>Promote shared accountability across teams and empower staff to drive process innovation and system improvements that increase CV Platform efficiency and impact.</li><li>As part of a global organisation, you will be required to collaborate across time zones, which may involve out-of-hours availability.</li></ul><div>&nbsp;<br><br></div><div><strong>General Responsibilities<br></strong><br></div><div>Fulfil all duties outlined above for this specific role, and as directed below for all team members within CV. This includes, but is not limited to:<br><br></div><ul><li>Actively pursue personal, professional, and spiritual growth.</li><li>Contribute positively to our team culture by upholding CV’s values in attitude and action.</li><li>Comply with all CV policies, procedures, and regulatory requirements.</li><li>Maintain confidentiality and demonstrate integrity in all matters.</li><li>Engage fully in staff and team meetings, collaboration, and communication.</li><li>Commit to continuous learning and development as needed for the role.</li><li>Foster respectful, clear, and constructive communication across all interactions.</li><li>A practising Christian in full agreement with the CV Statement of Faith.&nbsp;</li><li>Actively involved in a local church or Christian faith community.&nbsp;</li><li>Committed to living according to biblical values.</li></ul><div>&nbsp;<br><br></div><div><strong>Skills, Experience and Education<br></strong><br></div><ul><li>Bachelor’s degree in Business, Information Systems, Digital Media, or a related field, or equivalent professional experience.</li><li>3–5 years’ experience in operations, digital project management, platform administration, or a related technical role.</li><li>Experience managing digital publishing workflows, CMS operations, and multi-step content delivery pipelines.</li><li>Proven ability to coordinate cross-functional priorities across content, marketing, localisation, data, and development teams.</li><li>Experience managing vendor relationships and collaborating with third-party development partners.</li><li>Experience with operational budgeting, forecasting, or resource allocation (preferred).</li><li>Strong working knowledge of Jira, Craft CMS, and collaboration/project management tools.</li><li>Advanced proficiency in analytics/reporting tools (GA4, Power BI, HubSpot), with ability to translate data into actionable insights.</li><li>Solid understanding of web platform architecture, APIs, and system integrations.</li><li>Familiarity with data pipelines, tracking implementations, and CMS internationalisation.</li><li>Understanding of GDPR and data governance best practices.</li><li>Exceptional organisational skills, with a bias for clarity, structure, and consistency.</li><li>Effective communicator and team leader with strong problem-solving skills.</li><li>Personally aligned with CV’s Christian mission and values; comfortable operating in a faith-based environment.</li></ul>

Operations Manager

<div>Want to make a difference? Join an organization committed to sharing the hope of true transformation with those impacted by incarceration for nearly 50 years.<br><br>Prison Fellowship® is the nation’s largest Christian nonprofit equipping the Church to serve currently and formerly incarcerated people and their families, and to advocate for justice and human dignity. Prison Fellowship and its church partners encounter Jesus with those behind bars, breaking cycles of crime and prayerfully anticipating a revival of justice, mercy, and hope in our culture.<br><br>Prison Fellowship® is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.<br><br><strong>What we are looking for: </strong>&nbsp;<br><br>A driven and mission-focused lead project manager to serve as the marketing liaison for assigned clients and to work in collaboration with marketing team members to implement strategic marketing plans and ensure marketing collateral and campaigns are executed on time and per the brand strategy and guidelines.<br><br></div><div><strong>Expectations of this role:<br></strong><br></div><ul><li>Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions</li><li>Serve as the main POC for all marketing-related activities for assigned client(s), including, but not limited to, resource collection, collateral creation, marketing and development campaign plans, advertising, creative, messaging, event materials, and reporting</li><li>Help set up and monitor project progress and serve as marketing project lead to ensure projects are on scheduled and aligned with the creative brief</li><li>Partner with marketing leadership, relevant project manager colleagues and client leads, develop and implement campaigns as necessary</li><li>Offer timely communication to marketing team members and internal clients, keeping all parties updated on any project status changes</li></ul><div><br><strong>Qualifications:</strong></div><ul><li>3+ years of project management and implementation experience; marketing certifications may be beneficial</li><li>Bachelor’s degree or equivalent combination training and experience</li><li>Proficiency in Microsoft Office; expert knowledge of project management tools (Wrike, Smartsheet)</li><li>Solid project management experience and knowledge of strategic marketing plan implementation and execution with ability to translate strategy into deliverables and timelines</li><li>Demonstrated ability to manage and prioritize a large number of projects at one time and meet tight deadlines in a fast-paced environment</li><li>Excellent written and oral communication skills; creative/critical thinking skills</li><li><em>This is a remote position located in the US requiring the ability to travel up to 5%&nbsp;</em></li></ul><div><br><strong>What we offer: </strong><br><br>At Prison Fellowship, our goal is to support the total well-being of all our employees. Our benefit offerings for full-time employees include health, dental, vision, life, and disability insurance, retirement account funding, flexible spending accounts, paid maternity and parental leave benefits, and more. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. In addition, we offer a team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development.<br><br>Salary at Prison Fellowship is determined by a variety of factors. For this position, the salary range is projected to be between $60,000 and $75,000.<br><br></div><div>Visit the employment page on our website to learn more about Prison Fellowship.<br><br></div><div>Check out our YouTube channel to see how Prison Fellowship is transforming lives!<br><br></div><div><strong>OUR STATEMENT OF FAITH<br></strong><br></div><div><strong>The Foundation of What We Believe<br></strong><br></div><div>As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God’s inspired word and the complete tenets of the Apostles’ Creed and the Nicene Creeds.<br><br></div><div>We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity; Father, Son, and Holy Spirit. We believe that Jesus Christ, God’s Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God’s authoritative and inspired Word, without error in all its teachings.<br><br></div><div><strong>How We Are Compelled to Live and to Act<br></strong><br></div><div>We believe that Christians, both individually and corporately, must submit to the Bible, as God’s authoritative, divine and inspired Word, in all matters of belief and conduct.<br><br></div><div><strong>How Our Mission and Our Approach is Shaped<br></strong><br></div><div>Prison Fellowship exists to bring glory to God and share His truth and love with those we serve, our employees, volunteers, and communities, according to scriptural truths.<br><br></div><div>Our Mission is to help restore those affected by crime and incarceration. This Mission is founded on the biblical conviction that all people are created in God's image and that no life is beyond God's reach.<br><br></div><div>Therefore, we believe that a restorative approach to prisoners, former prisoners, and all those affected by crime and incarceration reflects the God-given dignity and potential of every person and can help individual lives and communities flourish.<br><br></div><div><strong>What the Hope of Jesus Means for Others<br></strong><br></div><div>We believe that Jesus—Himself brought to trial, executed, buried, and brought to life again—offers hope, healing, and a new purpose for each life. He can make even the most broken people and situations affected by crime and incarceration whole again.<br><br></div><div><strong>What this Means for Communities<br></strong><br></div><div>Through an amazing awakening to new hope and life purpose available through Jesus, those who once broke the law are transformed and mobilized to serve their neighbors, replacing the cycle of crime with a cycle of renewal that restores entire communities. Because the Bible calls us to remember and visit those in prison, we believe that every Christian is compelled to contribute to this restorative cycle.</div>

Project Manager

<div><strong>Job Type:</strong> Full-time<br><strong>Location:</strong> Eastlake, Ohio (Greater Cleveland area)<br><strong>Base Pay:</strong> Salary<br><strong>Education:</strong> Undergraduate Degree or Associate Degree (or equivalent work experience)</div><div><br></div><h3>FULL JOB DESCRIPTION</h3><div>Fuzati is a Catholic faith-based creative agency serving clients in the Church, non-profit, and faith-driven sectors. We’re a collaborative team working in-person at our Eastlake, Ohio office (just east of Cleveland) and are looking for a Project Coordinator to support our Creative and Website teams.<br><br></div><div>This beginner–to–intermediate-level position is ideal for someone highly organized, detail-oriented, and confident in managing client interactions and coordinating tasks to keep projects on track.</div><div><br></div><h3>KEY RESPONSIBILITIES INCLUDE:</h3><ul><li>Serving as a point of contact for clients, conducting or participating in client calls, documenting action items, managing project deliverables, and budgets.</li><li>Coordinating internal tasks among designers, web developers, copywriters, and other team members to keep projects on schedule.</li><li>Maintaining project timelines, status reports, and task trackers.</li><li>Helping manage changes, scope clarifications, onboarding of new projects, and basic risk/issue escalation.</li><li>Supporting creative briefs, website build checklists, content collection, and quality-control review.</li><li>Communicating clearly with clients and team members, ensuring nothing falls through the cracks.</li></ul><div><br></div><h3>What we are looking for:</h3><ul><li>You are located in the Greater Cleveland area (Eastlake, Cleveland, Lake County or nearby) and are willing to commute to our Eastlake office, with the exception of remote Fridays.</li><li>You have some experience (1-3 years) in project coordination, administrative coordination, or junior project support roles.</li><li>You are organized, proactive, detail-oriented, and enjoy working with people, both clients and internal team members.</li><li>You’re comfortable leading a call with a client, taking ownership of follow-up items, and ensuring the team moves forward.</li><li>You can juggle multiple tasks, prioritize effectively, and keep things on track.</li><li>You have strong communication skills, verbal and written.</li><li>Bonus: familiarity with website builds, creative workflows, or agency environments. This is not required.</li></ul><div><br></div><h3>Benefits</h3><ul><li>Healthcare</li><li>PTO (including office closures for standard holidays and Holy Days of Obligation)</li><li>401(k) retirement plan</li><li>Weekly remote Fridays</li><li>Flexible time for personal appointments</li></ul><div><br></div><h3>Why Join Us?</h3><ul><li>Work in-person with a collaborative, faith-centered agency team in Eastlake — no remote ambiguity.</li><li>Gain real ownership of project coordination in a growing agency environment — ideal for someone looking to build into more senior roles.</li><li>Support meaningful work: we serve clients in the Catholic Church and non-profit world.</li><li>A base-level career step with plenty of learning and growth opportunities.</li></ul><div><br>At Fuzati, you’ll be part of a passionate, mission-driven team that combines creativity and technology to serve Catholic organizations around the world. We value innovation, collaboration, and professional growth. This role offers a strong foundation for building a career in project management.<br><br></div><div>Local candidates only; we’ll prioritize applicants who are currently living in or immediately around the Cleveland/Eastlake area.</div><div><br></div><h3>The agency</h3><div>The premier Catholic marketing and technology firm, Fuzati was created to address the needs of many Catholic organizations: to utilize the best technology, marketing, and design to stimulate growth and open new opportunities. Our staff is passionate about helping our clients make an impact and rely upon a diverse set of skills – from technology and design to public relations and marketing.</div>

Project Coordinator

<div><strong>Company Overview</strong></div><div>The Come and See Foundation is dedicated to supporting and expanding the global reach of The Chosen, the first-ever multi-season television series about the life of Jesus Christ. The Chosen has captivated millions around the world with its powerful storytelling, high production values, and authentic portrayal of the life and ministry of Jesus. As a faith-driven initiative, the Foundation plays a pivotal role in funding, distributing, and engaging audiences to ensure that the message of The Chosen continues to inspire and touch lives across diverse cultures and communities. By fostering a collaborative and innovative work environment, the Come and See Foundation is committed to amplifying the impact of The Chosen and creating transformative experiences that resonate with audiences worldwide.</div><div>&nbsp;</div><div><strong>Location:</strong> Colorado Springs, CO or Remote</div><div><strong>Department:</strong> Product</div><div><strong>Duration of Contract: </strong>March 2 – September 2, 2026</div><div><strong>Compensation: </strong>$50-60 per hour</div><div><br></div><div><strong>Position Summary</strong></div><div>We are seeking an experienced UX/UI designer for a six-month independent contractor engagement who can own the day-to-day design work for a content library/digital resource hub project. Success in this contract looks like delivering end-to-end designs, including user flows, edge cases, and error cases with thoughtful improvements to the user experience, while gaining alignment with key stakeholders.</div><div>This role requires a strong foundation in UX and UI principles, the ability to work independently, and comfort collaborating closely with Marketing, Distribution, Product Management, Engineering, User Research, and the Lead Product Designer.</div><div>This role will also require the use of the contractor’s own equipment, tools, and software. The contractor will also be responsible for maintaining their own general liability insurance and is not eligible for benefits through the Come and See Foundation.</div><div><br></div><div><strong>Key Details</strong></div><ul><li>5+ years of experience working in Product Design or on complex web design projects</li><li>Must be proficient in Figma, comfortable working in shared files, and adhering to existing design language</li><li>Experience design for desktop and mobile web platforms</li><li>Experience working in Nuxt framework is a plus</li><li>Strong working knowledge of UI/UX design principles, including interaction design, information architecture, and visual hierarchy</li><li>Ability to clearly communicate design intent and decisions to team stakeholders and organizational leadership</li><li>Working knowledge of WCAG 2.1 accessibility requirements</li><li>Ability to design with internationalization in mind, including support for English and non-English languages</li><li>Familiarity working with Jira boards for tracking work status and projects in flight</li><li>Availability to participate in project meetings and overlap with a standard 8a–5p CST workday – including regular meetings with the Lead Product Designer and design demos with key stake holders</li><li>Ability to work independently, manage priorities, and meet agreed upon timelines</li></ul>

UX/UI Designer - Independent Contractor

<h3>Job Description</h3><div><strong>Get Involved!<br></strong><br></div><div>We are looking for a Product Technical Lead to join our Information Technology team, working in Coppell, TX! In this role, you will play a central part in shaping the technical architecture, vision, and implementation strategy for a new enterprise-scale Email Service Provider (ESP). You'll lead a small team of developers and collaborate with Product Owners, engineers and cross-functional team members to deliver a secure, scalable, and reliable platform for high-volume email delivery.</div><div>&nbsp;</div><div><strong>A day in the life of a Product Technical Lead:&nbsp;</strong></div><div>At Samaritans Purse, the Gospel really is the center of all we do!&nbsp; We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.&nbsp;</div><div>&nbsp;</div><div>In the role of <strong>Product Technical Lead,</strong> you will have the opportunity to:</div><ul><li>Maintain a personal, active relationship with Jesus Christ and serve as a consistent witness to your faith.</li><li>Design, build, and maintain the ESP platforms technical architecture, ensuring scalability, security and deliverability.</li><li>Guide strategies for sender reputation management, bounce handling, unsubscribe/complaint processing, and deliverability monitoring.</li><li>Partner closely with the Product Owner to translate user needs into technical plans and engage in trade-off discussions to deliver maximum value.</li><li>Drive adoption of engineering best practices: automated testing, CI/CD, secure coding and performance monitoring.</li><li>Invest in the growth and development of your team by mentoring, guiding developers and senior developers, fostering a supportive, collaborative culture where people thrive and perform at their best.</li><li>Contribute hands-on to the code: build complex and foundational components, prototype solutions and help remove technical roadblocks. Implement patterns in the codebase that improve product quality and developer efficiency.</li><li>Collaborate with other Product Technical Leads and the Assistant Director of Product Development to establish shared technical standards, tools, and engineering practices.</li><li>Oversee the integrity and quality of deliverables: ensure code aligns with architecture, performance expectations, manage technical debt and uphold reliable deployment and support processes.<br>Lead retrospectives; monitor engineering metrics; use data to drive continuous process and operational improvements.</li><li>All other duties as assigned</li></ul><div><br></div><div><strong>Qualifications &amp; Experience</strong>:&nbsp;</div><ul><li>Bachelors degree in Computer Science, Business, or related field (or equivalent experience) and a minimum of 7 years of relevant work experience in software engineering, with proven leadership/mentorship responsibilities and experience building large software products.</li><li>Extensive knowledge of modern software architecture principles: microservices, API design, cloud infrastructure, and scalable systems. Strong full-stack development experience including front-end, back-end, database technologies.</li><li>Desired experience building or supporting an Email Service Provider (ESP) or enterprise-grade email delivery system.</li><li>Desired deep understanding of SMTP, MTAs, DNS, SPF, DKIM, DMARC, CAN-SPAM, GDPR, blocklist management, bounce handling, and feedback loops.</li><li>Desired deep understanding of email deliverability and reputation management.</li><li>Desired hands-on experience with event-driven or streaming technologies (e.g., Kafka, RabbitMQ) for large-scale processing.</li><li>Proficiency in backend development with experience in high-throughput, fault-tolerant systems.</li><li>Working knowledge of DevOps/tooling: containerization (Docker, Kubernetes), infrastructure as code, and deployment automation.</li><li>Strong leadership skills with experience guiding and developing engineering teams, while also contributing technically to core components.</li><li>Comfortable working in agile, product-centered environments; able to pivot as business priorities or requirements evolve.</li><li>12 credit hours of college-level Biblical Studies (required)</li></ul><div><br><strong>Job Location: </strong>Coppell, TX</div><div><strong>Type:</strong> Full-Time</div><div><strong>Language Requirement:</strong> Fluency in English (required)</div><div><strong>Benefits:</strong></div><ul><li>Medical, prescription, dental &amp; vision insurance</li><li>Flexible Spending Account (FSA)</li><li>Long-term and Short-term disability insurance</li><li>Paid Family Medical Leave&nbsp;</li><li>Term Life Insurance</li><li>401(k) retirement savings plan</li><li>10 paid holidays</li><li>12 vacation/personal days</li><li>10 sick days</li></ul>

Product Technical Lead (Email Service Platform)

<div>HarperCollins Christian Publishing is committed to building a diverse and inclusive team and highly values diverse backgrounds and insights that fuel our innovation.</div><div>&nbsp;</div><div>The Director of Product Management for Bible Gateway sits at the intersection of business, technology, and design to define and deliver customer-first, digitally-enabled experiences for Bible study and engagement for the largest Christian website in the world.</div><div>&nbsp;</div><div>This role operates strategically in developing the vision and direction for Bible Gateway as a whole, as well as for Bible Gateway Plus, a subscription-based digital Bible study tool.&nbsp; They will be responsible for leading and influencing cross-functional internal and external teams, while tactically leading execution of development, optimization and evaluation of outcomes against predetermined performance targets.</div><div><strong><br>Responsibilities<br></strong><br></div><ul><li>Collaborating with cross-functional areas (UX, IT, Operations, Analytics, Finance, Marketing) to identify and deliver value through a customer-first, digitally enabled ecosystem.</li><li>Developing compelling digital product visions and strategies grounded in customer needs, business goals, data, and insights.</li><li>Conducting data analysis to identify business opportunities and providing actionable insights.</li><li>Performing constant A/B testing on website content, layout, messaging, and user interface to improve overall web performance.</li><li>Translating product vision into outcome focused roadmaps that communicate clear direction and digital product priorities across the organization based on the value that will be delivered.</li><li>Managing multiple stakeholder expectations while delivering on the product vision, ensuring decisions that impact the product are grounded in material business and customer benefits.</li><li>Establishing product goals, metrics, and analytics to measure product value outcomes; managing and grooming a product backlog based on performance while maintaining balance between innovative capabilities and foundational refinements and enablers.</li><li>Analyzing consumer needs, current market trends, and potential partnerships from a build/buy perspective; assessing current competitor offerings, identifying opportunities for differentiation.</li><li>Partnering with finance and other teams as needed to develop business cases and benefits to support investment in product features and functionality.</li><li>Delivering the product’s value through a highly collaborative, cross-functional team comprised of business, technology, and design disciplines working in an agile framework.</li><li>Engaging relevant stakeholders to create deployment plans and internal communications; ensuring product capabilities are positioned for successful adoption across functions and brands.</li><li>Providing end-to-end subject matter expertise for the digital product internally and as the primary point for any needs related to the product area.</li><li>Translating and documenting requirements in the format of product epics, features, user stories and acceptance criteria.</li></ul><div><strong><br>Qualifications<br></strong><br></div><div><strong>Work Experience:</strong></div><ul><li><strong>&nbsp;</strong>8+ years of consumer-facing software product management, software product marketing, development and/or UX design experience, with 4+ years of consumer-facing software product Experience developing AI-integrated products is strongly preferred.</li><li>Experience with subscription model consumer businesses, Bible study or Ed Tech tools are strongly preferred.</li></ul><div><br><strong>Education: </strong>Bachelor's degree in Marketing, Computer Science, UX design, or related field (or equivalent)</div><div>&nbsp;</div><div><strong>Skills:</strong></div><ul><li><strong>&nbsp;</strong>Excellent relationship builder, with the ability to lead and influence across functions.</li><li>Understanding of core UX and funnel marketing principles.</li><li>Strong quantitative and qualitative analysis skills, data-driven, and has experience with A/B and multivariate testing.</li><li>Skilled at understanding and empathizing with consumer needs, while balancing with business goals.</li><li>Strong business judgment and eye for prioritizing competing priorities.</li><li>Familiarity with the Bible a plus.</li></ul><div>&nbsp;</div><div>HarperCollins Christian Publishing is an equal opportunity employer.</div><div><strong>&nbsp;</strong></div><div>HarperCollins Christian Publishing is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at TalentManagement@harpercollins.com. Note: we will only respond to accommodation requests.&nbsp;</div><div>&nbsp;</div><div>The salary range for this position is $120,000 – $170,000. We recognize that attracting the best talent is key to our strategy and success as a company.&nbsp; As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.&nbsp; The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. &nbsp;</div><div>&nbsp;</div><div>In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.</div>

Director, Product Management - Bible Gateway

<div><strong>About Us<br></strong><br></div><div>As an independent developer and publisher, Templar develops the games that we want, on our own schedule. We are actively staffing up for both in-house game development and supporting published titles. Templar provides a professional yet non-corporate environment where every team member’s input and collaboration matters. Based in Alpharetta, GA just north of Atlanta, Templar is in the perfect area for those that enjoy sunny weather and a relatively low cost of living.&nbsp;<br><br></div><div><strong>Role Overview<br></strong><br></div><div>You will work on Templar Media’s first game, Gate Zero, where, you'll own significant portions of project delivery, act as a key liaison between creative, technical, and business teams, and ensure we ship high-quality games on time and within budget. This is a hands-on role perfect for someone who thrives in dynamic environments and wants real ownership without full executive responsibility.<br><br></div><div><strong>Key Responsibilities<br></strong><br></div><ul><li>Lead day-to-day production for one or more game projects (or major features/systems), including scheduling, milestone planning, risk management, and dependency tracking</li><li>Facilitate cross-discipline collaboration between design, art, engineering, audio, QA, and other teams — running effective meetings, removing blockers, and driving consensus</li><li>Maintain and update project schedules, budgets, and resource plans using tools like Jira, Confluence, Trello, or similar</li><li>Velocity tracking - utilizing the team’s ability to produce and apply the data to inform or influence development strategies</li><li>Track progress against milestones, identify risks/delays early, and propose mitigation strategies</li><li>Communicate status updates clearly to senior leadership, external partners (if applicable), and the broader team</li><li>Help define and refine production processes to improve efficiency and team velocity</li><li>Support scoping decisions, prioritize features/backlog, and champion realistic scope management</li><li>Mentor junior producers or production assistants when needed</li><li>Contribute to post-launch support, live operations planning (if relevant), and retrospectives</li></ul><div><br><strong>Requirements<br></strong><br></div><ul><li>3–6+ years of experience in game production or related project management roles (video games preferred; transferable experience from tech/software considered)</li><li>Proven track record of shipping at least one commercial game (indie, AA, or AAA) as a producer or associate producer</li><li>Strong understanding of the full game development lifecycle (concept → pre-production → production → launch → live ops)</li><li>Excellent organizational and time-management skills with demonstrated ability to manage multiple priorities</li><li>Proficiency with production tools (Jira, Confluence, Azure DevOps, Shotgun/Flow, Notion, etc.)</li><li>Familiarity with agile/Scrum methodologies (or hybrid approaches common in games)</li><li>Solid grasp of game development disciplines (design, art, engineering, QA) and the ability to speak their language</li><li>Exceptional communication skills — both written and verbal — with experience presenting to stakeholders</li><li>Passion for games and a player-first mindset</li></ul><div><br><strong>Nice-to-Haves<br></strong><br></div><ul><li>Experience with single player narrative games</li><li>Previous work on cross-platform titles (PC, console, mobile)</li><li>Familiarity with outsourcing coordination or vendor management</li><li>Background in risk management, budgeting, or production analytics</li><li>Certification in project management (PMP, Scrum Master, etc.) — not required</li></ul><div><strong>What We Offer<br></strong><br></div><ul><li>Competitive salary + performance bonuses</li><li>Fully Covered Health, dental, and vision benefits</li><li>Flexible working hours&nbsp;</li><li>401(k) matching&nbsp;</li><li>Collaborative, creative environment with passionate teammates</li></ul>

Game Producer

<div><strong>St Mellitus College | London Centre | Part-Time (0.5 FTE)</strong> &nbsp;</div><div><br><strong>About St Mellitus College</strong>&nbsp;</div><div>St Mellitus College is one of the leading theological training colleges in the world, seeking to provide innovative theological education and training for those called to serve Christ in the church and the world. Our vision is to see theologically confident and committed followers of Jesus in every church.&nbsp;</div><div>We are a national college with delivery centres across the UK and key partnerships internationally. The training we offer at introductory, undergraduate, and postgraduate levels is vibrant and rigorous. We welcome and encourage applications from a diverse range of candidates. &nbsp;</div><div><br><strong>Role Summary</strong>&nbsp;</div><div>This post is responsible for the effective provision of production at our London Centre and Ordinand residentials, ensuring smooth operation of all aspects of audio-visual for teaching, worship and events, maintenance and development of equipment and technical resources. &nbsp;</div><div><br><strong>Key Tasks</strong>&nbsp;</div><div><strong>Production Management</strong>&nbsp;</div><ul><li>Maintain and develop production at our London Centre; support East Midlands and South West centres with their production needs</li><li>Serve as point of contact with HTB Production Team</li><li>Oversee setup, operation, and troubleshooting of sound systems, lighting, and projection equipment in liaison with HTB Production</li><li>Manage and operate audio-visual equipment during London Monday and London Tuesday teaching days and events, including acting as onsite technical support</li><li>Manage and operate all production at offsite College residentials (four weekends and one week annually) and Teaching Weeks (twice annually at London Centre)</li></ul><div><br><strong>Coordination &amp; Communication</strong><br>&nbsp;</div><ul><li>Book freelance production for Beginning Theology (8-week terms)</li><li>Supervise and delegate tasks to the HTB Junior Production Engineer during London Monday teaching days</li><li>Collaborate with worship leaders and the London Centre Coordinator to ensure seamless integration of multimedia elements into College teaching days</li><li>Communicate in a timely, professional, and efficient manner with staff and students regarding production and audiovisual requirements</li><li>Maintain and develop relationships with key stakeholders (HTB Production, lecturers, staff, students)</li><li>Keep the Communications and Fundraising Manager and wider leadership appraised of production developments</li></ul><div><br><strong>Technical Duties</strong><br>&nbsp;</div><ul><li>Create a recording schedule for dispersed learning</li><li>Edit audio and video recordings</li><li>Maintain and update equipment inventory, ensuring all gear is in good working condition</li><li>Participate in sound checks and rehearsals to fine-tune audio levels and lighting cues</li><li>Support production needs at SMC Staff Meetings as required</li><li>Stay updated on emerging audio-visual technologies and recommend upgrades when necessary</li></ul><div><br><strong>Other Responsibilities</strong><br>&nbsp;</div><ul><li>Undertake other duties as assigned by the Head of Communications or Communications Manager</li><li>Contribute to the wider operations team: hospitality during teaching days, general office support, and administrative duties</li><li>Work at ordinand residentials or other college events as required (time off in lieu arranged)</li><li>Attend staff meetings, annual staff retreat, key gatherings, college events, and HTB Group Staff Meetings</li><li>Attend conferences and events as required, including Leadership Conference and Summer Festivals (Focus, New Wine, CreationFest or equivalent)</li></ul><div><br><em>This list is not exhaustive; additional duties may be assigned as appropriate.</em><br> <br> <br><strong>Essential Competencies</strong><br> <br><strong>Technical Skills</strong><br>&nbsp;</div><ul><li>Experience using and understanding sound, vision, and lighting desks</li><li>Experience mixing sound in a live environment</li><li>Knowledge of live streaming</li><li>Knowledge and experience of Adobe Audition for editing</li><li>Good IT skills including Microsoft Office (Word, Outlook, PowerPoint, Excel)</li></ul><div><br><strong>Personal Qualities</strong><br>&nbsp;</div><ul><li>Understanding of Christian worship, music, and church styles</li><li>Customer service driven with a servanthood approach</li><li>Ability to prioritise and coordinate workloads</li><li>Flexible, reliable, and proactive team player</li><li>Excellent interpersonal and telephone skills</li></ul><div><br><strong>Values Alignment</strong><br>&nbsp;</div><ul><li>Support of St Mellitus College's mission to provide innovative theological education and training for those called to serve Christ in the church and the world</li><li>Support for the training of men and women alongside each other for ordained, licensed lay, and wider ministry</li><li>Support of the College's commitment to generous Christian orthodoxy with proper recognition and provision for all mainstream traditions of the Church</li></ul><div><br>&nbsp;<br><strong>Staff Expectations</strong><br> <br>All operations staff are expected to engage in four primary areas:<br> <br><strong>Commitment to Operational Excellence</strong> — We aspire to be efficient, productive, precise, and dedicated, with a proactive approach to tasks, innovation, and continuous personal development.<br> <br><strong>Commitment to the Team</strong> — We support one another with a sense of personal responsibility, strong relational foundations, and a servanthood approach that is generous with time and skills.<br> <br><strong>Commitment to Formation</strong> — We invest in the formation of Christ-like character, remaining open to feedback, willing to learn from mistakes, and attentive to spiritual growth and self-awareness.<br> <br><strong>Commitment to the Vision</strong> — We are ambassadors for the College's vision and values, prayerful and passionate about its mission, participating fully in times of prayer, worship, and engagement with students.<br> <br> <br><strong>Working Environment</strong><br> <br>The College is dedicated to providing theology in the context of worship, unity, and mission. We are outward-looking, prayerful, and striving for excellence—professional at all times, taking God seriously but not ourselves.<br> <br>St Mellitus College is characterised by Generous Orthodoxy, which seeks to respect, celebrate, and bring together different traditions in the church. The College is enriched by the diversity of students and staff from widely different church cultures and traditions. It is an exciting and challenging place to work where innovation and creativity are encouraged, and the staff community is warm and engaging.<br> <br> <br><strong>Job Requirements &amp; Benefits</strong><br> <br><strong>Contract:</strong> Part-time (0.5 FTE)<br> <br><strong>Working Hours:</strong><br>&nbsp;</div><ul><li>Mondays: 8:00am – 5:30pm</li><li>Tuesdays: 1:00pm – 9:00pm</li><li>Thursdays: Half day</li><li>Teaching Weeks: 10 days per year (two weeks)</li><li>Residentials: Four weekends plus one week annually (some travel required)</li></ul><div><br><strong>Location:</strong> London Centre (with hybrid working available; minimum two days per week onsite). Some limited UK travel may be required.<br> <br><strong>Employer:</strong> St Paul's Theological Centre (SPTC), a constituent part of St Mellitus College and part of the HTB Group<br> <br><strong>Holiday:</strong> 25 days per annum (pro rata). Holidays are typically granted around term times and half-terms. Holiday year runs January–December.<br><br><strong>Apply Today</strong></div><div>If you are interested in applying for this position, please email recruitment@stmellitus.ac.uk including:</div><ul><li>A full Curriculum Vitae</li><li>A brief letter outlining your reasons for applying for the post, and what you believe you could offer St Mellitus College in the role.</li></ul>

Production Engineer

<div>Tyndale House Publishers is building a new Digital Product vertical to drive significant revenue growth through innovative digital experiences. Building on the success of our Filament Bible platform, we’re seeking a <strong>Digital Product Operations Coordinator</strong> to manage day-to-day operations while our Digital Product Director focuses on strategy and new product development. This is a foundational role in an emerging team with growth potential. You’ll own operational excellence for our current digital products while building scalable processes to support ambitious expansion goals.</div><div><br></div><div><br></div><div><strong>What You'll Do</strong></div><div><strong>Customer Experience &amp; Support</strong></div><ul><li>Build customer support processes, documentation, and tools from the ground up</li><li>Analyze customer feedback for product insights and improvement opportunities</li><li>Coordinate with engineering on Zendesk integration for ticketing and knowledge management</li><li>Manage filament@tyndale.com and serve as primary digital product customer advocate</li><li>Interface with Tyndale’s customer service team to handle digital product escalations</li></ul><div><strong>Product Operations &amp; Quality</strong></div><ul><li>Review and approve app updates against development tickets for functionality and design compliance</li><li>Monitor product analytics to track app health, user engagement, and growth metrics</li><li>Manage sprint planning, tracking, and execution coordination with offshore engineering team</li><li>Attend daily stand-ups and weekly sprint planning/review meetings</li><li>Ensure quality standards across all digital product releases</li></ul><div><strong>Content &amp; Partnership Coordination</strong></div><ul><li>Manage content pipelines for Filament including reading plans, video content, and interactive visuals</li><li>Coordinate localization efforts with international partners (internal and external)</li><li>Oversee edition management for new print Bible integrations</li><li>Maintain content calendars and coordination with marketing &amp; app releases</li><li>Coordinate with external product partners for content delivery and support</li></ul><div><strong>Process &amp; System Development</strong></div><ul><li>Build operational documentation for customer-facing features and internal processes</li><li>Optimize Filament CMS workflows and user experience improvements</li><li>Manage email lists, surveys, and user engagement tools</li><li>Identify and implement analytics tools and reporting frameworks</li><li>Create scalable operational systems to support rapid growth</li></ul><div><br></div><div><strong>Skills and Qualifications Needed</strong></div><ul><li>Proven skill in operational coordination and execution across technical, content, or customer-facing domains</li><li>Active user of AI for increased productivity, skill enhancement, and experimental learning</li><li>Strong analytical skills with experience using data to drive decisions</li><li>Excellent written and verbal communication skills</li><li>Detail-oriented with ability to manage multiple projects simultaneously</li><li>Passion for Christian ministry and publishing mission. Personal alignment with and adherence to the Bible as God’s Word, and agreement with our <a href="https://tynadmin.tyndale.com/wp-content/uploads/Statement-of-Faith.pdf">Statement of Faith</a></li></ul><div><br></div><div><strong>Preferred Qualifications</strong></div><ul><li>Bachelor’s degree or equivalent experience</li><li>Experience with digital products, mobile apps, or SaaS platforms</li><li>Familiarity with project management tools and agile methodologies</li><li>Customer support or customer success experience</li><li>Experience coordinating with technical teams or vendors</li></ul><div><br></div><div>After an initial training period, this role is open to a hybrid work schedule, which means you'll be given the flexibility to split time between working from home and in the office.</div><div><br></div><div>We want to hear more about you and what makes you a great fit for this particular role at Tyndale, so we highly recommend including a personally written cover letter that shows us the things that a resume and keyword generator cannot.</div><div><br></div><div>Tyndale has been repeatedly certified as a Best Christian Workplace. Learn more about us and what we believe at www.tyndale.com/our-mission.</div><div><br></div><div>The hiring range for this position is <strong>$50,000 to $65,000 annually</strong>. Actual offers will take into consideration the candidate’s education, experience, industry knowledge, technical skills, and other relevant factors. A summary of Tyndale’s comprehensive benefits can be found here: https://www.tyndale.com/careers/.&nbsp;</div>

Digital Product Operations Coordinator

<div><strong>Job description</strong></div><div>The role of Content Specialist – Production on the Content Operations team ensures the smooth, organized, and timely execution of all video and media production projects across Amazing Life, while leading key initiatives with strong, cross-functional collaboration. This role bridges Content Operations with all departments that rely on production—ensuring that Amazing Life creative, curriculum, and marketing content is prepared, filmed, and delivered with excellence across every platform. This role serves as a key advocate and translator between teams — connecting creative intent, production workflows, and final deliverables to all relevant stakeholders.<br><br>This role will lead and support cross-functional and creative initiatives that originate from ALF leadership or partner teams—often owning special production projects that help launch or elevate products, curriculum, events, and campaigns. These initiatives unify content, creative, and production resources to deliver high-quality and cohesive media experiences. While production is the primary focus, this role may also support additional content-related needs such as quality control reviews, curriculum fixes stemming from Customer Success, and broader content operations projects.<br>This job is inclusive, but not limited to, the following responsibilities as we continue to grow from a start-up culture to a world-class organization.<br><br><strong>Key Responsibilities:<br>Production Scheduling &amp; Coordination:<br></strong>- Build, maintain, and communicate all shoot calendars, ensuring alignment with curriculum and cross-functional timelines.<br>- Schedule production resources (crew, equipment, studio space, locations) and confirm availability in advance.<br>- Manage production requests from across the organization, balancing recurring curriculum shoots and one-off creative projects.<br><br><strong>Pre-Production Planning:<br></strong>- Review project intakes from Marketing, Leadership, and other teams, confirming clarity of scope, timeline, and deliverables.<br>- Ensure scripts, shot lists, talent, looks, tone, and creative materials are finalized and approved in time for pre-production deadlines.<br>- Maintain communication between content creators, production, and post-production to prevent last-minute gaps.<br><br><strong>Production Execution Support:<br></strong>- Serve as the production team’s primary operational partner during shoots — ensuring call sheets, schedules, and resource lists are accurate and distributed.<br>- Track daily production progress and update timelines or Monday.com boards as shoots progress.<br>- Anticipate potential conflicts or delays and communicate adjustments to all affected stakeholders.<br><br><strong>Post-Production Coordination:<br></strong>- Track editing timelines and confirm post-production teams have all footage, assets, and direction needed to complete projects.<br>- Ensure editors receive clear project handoffs (file locations, naming conventions, deliverable lists).<br>- Follow up through completion — confirming final files are delivered to content or marketing teams on schedule.<br><br><strong>Cross-Functional Intake Management:<br></strong>- Manage all incoming production requests from internal teams via the established intake process.<br>- Evaluate each request for scope, priority, and resource availability before assigning to the production queue.<br>- Communicate progress, blockers, and completion status for all production projects in Monday.com.<br><br><strong>Process &amp; System Stewardship:<br></strong>- Maintain organization and visibility within Monday.com and shared file systems.<br>- Document production workflows, templates, and best practices.<br>- Continuously identify and implement process improvements for smoother coordination and better communication between teams.<br><br><strong>Key Skills:<br></strong>- Strong organizational and project management skills in creative or production environments.<br>- Excellent communication and coordination across departments (Content, Marketing, Production, and Customer Success).<br>- Ability to manage multiple concurrent shoots, projects, and production timelines.<br>- Detail-oriented with strong follow-through and accountability.<br>- Skilled at translating creative direction into actionable next steps.<br>- Proficiency in Monday.com, Slack, Google Drive, and common production scheduling or asset management tools.<br>- Calm and solutions-oriented under shifting priorities and tight deadlines.<br><br><strong>Requirements:<br></strong>- 2+ years of creative project management, production or project coordination experience in a film, media, or creative operations setting.<br>- Exceptional attention to detail and follow-through.<br>- Comfortable working cross-functionally in a fast-moving environment.<br>- Ability to manage multiple priorities at once while maintaining accuracy.<br>- In-office in Plano, TX (4 days/week) with occasional travel.<br>- Strong collaboration skills<br><br><strong>Bonus:<br></strong>- Experience with pre-production scheduling, production logistics, and/or post-production management.</div>

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