<div><strong>Called to K-LOVE</strong></div><div>&nbsp;</div><div><strong>Inspiring People to Move Closer to Jesus</strong></div><div>&nbsp;</div><div>At K-LOVE, every role is ministry.</div><div>&nbsp;</div><div>We hire first for ministry alignment and a shared commitment to our faith, mission, vision, and values. We then seek talented professionals who can use their God-given gifts, skills, and experience to serve with excellence.</div><div>&nbsp;</div><div>If you love Jesus and are called to be part of a ministry that places Christ at the center of everything we do, we invite you to explore this opportunity. If your heart aligns with our mission and you possess the knowledge, skills, and abilities needed for the role, please keep reading.</div><div>&nbsp;</div><div><strong>What will you do?</strong></div><ul><li>Assists the Studio Engineering Team with activities concerning maintenance, installation, and modification of K-LOVE broadcast studios, production environment and audio/video media application throughout the K-LOVE studio facilities both in Franklin and at remote sites.</li><li>Assists Studio Engineers with audio/video and network wiring applications throughout the broadcast and production environment, this includes duties such as wire pulling, connector termination and testing for continuity and phase.</li><li>Performs fabrication of audio, video and control wiring to K-LOVE’s Proprietary standards.</li><li>Works with Studio Engineers to develop documentation of K-LOVE wiring and audio/video infrastructure systems.</li><li>Performs tasks associated with installation of new broadcast and production room studio equipment.</li><li>Performs installation of computer KVM systems, and computer VGA signal distribution.</li><li>Performs tech set-up and support for ISDN and voice over IP interviews and voice over sessions.</li><li>Assists Studio Engineers with audio/video streaming and presentation/staff meeting support in K-LOVE multipurpose room and Pledge Drive Room. This includes a quick and responsive attitude in responding to the needs of department other that programming using these facilities.</li><li>Assists Studio Engineering Manager with maintenance and file management of MAC OS X and Digidesign Pro tools production systems and other DAW Software.</li><li>Assist Studio department with broadcast automation system configurations and software/hardware support in programming environment.&nbsp;</li><li>Assist On-Air Talent with on air problems related to microphones, line level devices, phone record and playback systems, scheduling issues, automation log delivery and audio asset delivery.</li><li>In addition to daily work schedules may be “on call” for any problems that of immediate nature concerning K-LOVE broadcast facilities.</li><li>Perform other duties as assigned.</li></ul><div>&nbsp;</div><div><strong>What are we looking for?</strong></div><ul><li>Minimum of 2 years of experience working with broadcast studio technology as an audio/video technician and/or audio technician, and/or equivalent education and training.</li><li>Strong organizational and administrative skills.</li><li>Excellent interpersonal skills with the ability to develop sincere business/ministry relationships.</li><li>Demonstrated knowledge of media production, Audio mixers, analog and digital audio distribution and theory, audio/video asset delivery.</li><li>Experience installing, maintaining and repairing broadcast and/or recording studio equipment. Specific software experience with Broadcast automation, FTP, HTTP, Mac OS X, MS Visio or CAD, digital audio workstations and plug ins, i.e.: AVID Pro Tools, Sony Soundforge, Adobe audition, Cubase, Apple Logic, Nuendo, Waves, Native instruments.</li><li>Experience with Telos Axia, Broadcast Bionics, Ultrix, and Zetta are a plus.</li><li>Demonstrated knowledge and experience working with studio technology, ability to solder, read line drawings and create wire lists, fabricate broadcast and production studios from wiring line drawings and rack set up documentation.</li><li>Familiarity with computer networking both Windows and Apple.</li><li>Experience working in a fast paced, multi-project environment with the ability to manage shifting priorities.</li><li>Experience supporting a 24x7 environment is desired.</li><li>Demonstrated understanding and experience implementing industry best practice.</li><li>Knowledge of Broadcasting trends, technology, products, and services is required.</li><li>Strong interpersonal skills with the ability to develop sincere business/ministry relationships. Experience working with creative people under high pressure situations.</li><li>Demonstrated high standards and focus on quality and overall customer experience.</li></ul><div>&nbsp;</div><div><strong>What can we offer you?</strong></div><ul><li>Industry leading Medical, Dental &amp; Vision coverage</li><li>Short/long term disability and life insurance</li><li>Robust 401K with company match</li><li>Parental leave with Baby Bonding pay</li><li>Generous PTO, holiday and sick pay</li><li>Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more</li><li>Leadership and Career Development Programs including free access to LinkedIn Learning platform</li></ul><div>&nbsp;</div><div><strong>Why work for K-LOVE?</strong></div><div>K-LOVE is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a single radio station, K-LOVE today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states and beyond, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. EMF employs nearly 500 team members between its offices in Nashville, TN, Rocklin, CA, and field locations around the country. You can view our mission and values here <a href="https://www.klove.com/about-us/mission">Mission, Beliefs &amp; Values.&nbsp;</a></div><div>&nbsp;</div><div>&nbsp;</div><div>“As an Equal Opportunity Employer, K-LOVE makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and equal employment opportunities regardless of protected class, characteristic or status. However, K-LOVE is a religious non-profit organization where all team members contribute to the Company’s mission of encouraging our audiences “to have a meaningful relationship with Christ.” <em>Therefore,</em> p<em>ursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), K-LOVE has the right to hire only candidates who agree with the Company’s Statement of Faith, Mission, Vision, and Values. Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act.</em>”</div>

Broadcast Studio Engineer I

<div><strong>Called to K-LOVE</strong></div><div>&nbsp;</div><div><strong>Inspiring People to Move Closer to Jesus</strong></div><div>&nbsp;</div><div>At K-LOVE, every role is ministry.</div><div>&nbsp;</div><div>We hire first for ministry alignment and a shared commitment to our faith, mission, vision, and values. We then seek talented professionals who can use their God-given gifts, skills, and experience to serve with excellence.</div><div>&nbsp;</div><div>If you love Jesus and are called to be part of a ministry that places Christ at the center of everything we do, we invite you to explore this opportunity. If your heart aligns with our mission and you possess the knowledge, skills, and abilities needed for the role, please keep reading.</div><div>&nbsp;</div><div>As a <strong>NOC Technician II</strong>, you’ll serve as a central point of communication and action during incidents, partnering closely with Engineering and other teams to monitor systems, resolve issues, and maintain the performance of our nationwide network and IT infrastructure. If you're ready to make an impact in the world of broadcast operations, we want to hear from you!</div><div>&nbsp;</div><div><strong>*This is an on-site position that will provide coverage for 3rd shift (10pm-6:30am) on Wednesday-Sunday.*</strong></div><div><strong>&nbsp;</strong></div><div><strong>Here's some of what you will be doing:</strong></div><ul><li><strong>Advanced RF Broadcast Support</strong><ul><li>Respond to complex or recurring RF alarms and outages, using deep system knowledge to identify root causes and implement long-term solutions.</li><li>Analyze telemetry trends and performance data across multiple transmitter sites to proactively detect degradation or abnormal behavior.</li><li>Coordinate corrective action plans with Field personnel, ensuring resolution timelines, testing protocols, and proper documentation are followed.</li><li>Proficiency in database script generation for all equipment and all rack configurations with proper logic for effective SNMP alarm management.</li><li>Support advanced troubleshooting of audio chain components, including signal flow analysis across encoders, processors, multiplexers, and satellite backhauls.</li><li>Contribute to RF system upgrades and rollouts, supporting configuration, validation, and remote commissioning of new broadcast equipment.</li><li>Train and mentor junior NOC Technicians in interpreting remote control data, handling RF alerts, and understanding FCC compliance requirements.</li></ul></li><li><strong>Enhanced Network Infrastructure Oversight</strong><ul><li>Resolve escalated network issues involving routing protocols, VLAN configurations, firewall policies, or cross-site connectivity problems.</li><li>Monitor and validate complex network relationships, including multicast configurations, VPN tunnels, and hybrid cloud infrastructure dependencies.</li><li>Participate in network maintenance windows, supporting firmware upgrades, config changes, or failover testing as part of the operations team.</li><li>Support integration between broadcast systems and IT infrastructure, such as IP-based audio transport, SNMP monitoring, or broadcast-over-IP platforms.</li><li>Lead investigation of intermittent or chronic IT service issues, working with cross-functional teams (IT, InfoSec, Broadcast Engineering) as needed.</li></ul></li><li><strong>Operational Process &amp; Reliability</strong><ul><li>Review and improve SOPs for alarm handling, troubleshooting procedures, and shift handoffs to increase team efficiency and consistency.</li><li>Identify systemic issues and recommend improvements to monitoring thresholds, alert routing, or preventative maintenance plans.</li><li>Act as lead technician on shift, coordinating team response to major incidents, validating troubleshooting steps, and ensuring accurate documentation.</li><li>Manage escalations with external vendors, such as satellite service providers, remote connectivity carriers, or equipment manufacturers.</li></ul></li><li><strong>Reporting, Documentation &amp; Quality Control</strong><ul><li>Oversee accuracy of log entries, work orders, and event tracking, ensuring completeness and compliance with internal and regulatory standards.</li><li>Perform root cause analysis and produce post-incident summaries that contribute to long-term operational improvements.</li><li>Create training documentation and job aids for new tools, procedures, or systems introduced to the environment.</li></ul></li><li><strong>Leadership &amp; Professional Development</strong><ul><li>Serve as a technical resource and escalation point for entry-level team members, providing informal leadership and mentoring support.</li><li>Participate in cross-team meetings, offering NOC perspectives on operational impacts, monitoring needs, or deployment readiness.</li><li>Demonstrate ownership of assigned systems or regions, proactively ensuring their health, uptime, and documentation accuracy.</li><li>Continue professional development in areas such as networking (e.g., CCNA-level topics), broadcast engineering, or cloud systems (e.g., AWS fundamentals).</li></ul></li></ul><div><strong>Here's some experience we are seeking:&nbsp;</strong></div><ul><li>Associate’s degree in Broadcast Engineering, Networking, or Information Technology.&nbsp;</li><li>Industry certifications preferred (e.g., CompTIA Network+, SBE CBT).</li><li>2–4 years of experience in a NOC, broadcast, network support, or hybrid technical environment.</li><li>Proficiency in troubleshooting RF broadcast and IT infrastructure issues.</li><li>Familiarity with monitoring tools (e.g., SolarWinds, PRTG, Kybio) and alarm escalation.</li><li>Strong documentation skills, able to contribute to process guides and job aids.</li><li>Ability to mentor entry-level technicians and provide guidance in troubleshooting.</li><li>Solid teamwork and communication skills across broadcast, IT, and field engineering.</li><li>Demonstrated capacity to manage multiple incidents and prioritize effectively.</li><li>A collaborative and flexible style, with a strong service mentality. Need to be seen as a team player.</li><li>Excellent interpersonal skills with the ability to develop sincere business/ministry relationships.</li><li>Strong written and verbal communication and presentation skills.</li><li>Demonstrated commitment to the social sector with a passion for our mission and values.</li></ul><div><strong>What can we offer you?</strong></div><ul><li>Industry leading Medical, Dental &amp; Vision coverage</li><li>Short/long term disability and life insurance</li><li>Robust 401K with company match</li><li>Parental leave with Baby Bonding pay</li><li>Generous PTO, holiday and sick pay</li><li>Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more</li><li>Leadership and Career Development Programs</li></ul><div><strong>Why work for K-LOVE?</strong>&nbsp;</div><div>K-LOVE is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a singular radio station, K-LOVE today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. K-LOVE employs nearly 500 team members between its office in Nashville, TN and field locations around the country. You can view our mission and values here <a href="https://www.klove.com/about-us/mission">Mission, Beliefs &amp; Values.</a></div><div>&nbsp;</div><div>“As an Equal Opportunity Employer, K-LOVE makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and equal employment opportunities regardless of protected class, characteristic or status. However, K-LOVE is a religious non-profit organization where all team members contribute to the Company’s mission of encouraging our audiences “to have a meaningful relationship with Christ.” <em>Therefore,</em> p<em>ursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), K-LOVE has the right to hire only candidates who agree with the Company’s Statement of Faith, Mission, Vision, and Values. Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act.</em>”</div><div><br>&nbsp;<br><br></div>

NOC Technician II

<div><strong><br>Position Summary<br></strong><br></div><div>The Christian and Missionary Alliance (C&amp;MA) is seeking an experienced Director for Infrastructure &amp; Security. This is a full-time position located in Reynoldsburg, Ohio. This position works under the direction of the AVP for IT and is responsible for providing hands-on technical leadership for the C&amp;MA’s on-premises, cloud, and hybrid infrastructure environments, cybersecurity programs, and IT operations. This role is responsible for leading a team of systems administrators, ensuring the reliability, security, and scalability of the organization’s technology infrastructure — both domestic and international. In the performance of these duties, this position will support the overall mission of the C&amp;MA as described below.</div><div><strong><br>Specific Duties<br></strong><br></div><div><strong>Infrastructure Strategy &amp; Architecture</strong></div><ul><li>Develop and execute the infrastructure strategy for the C&amp;MA, evaluating on-premises, cloud, and hybrid approaches based on organizational needs, security posture, and financial stewardship</li><li>Design and maintain the organization’s network architecture, including firewalls, switches, VPN, Wi-Fi, and network segmentation across domestic and international locations</li><li>Oversee server and storage infrastructure, including virtualization platforms (Dell VxRail, Nutanix), physical and virtual server environments, and storage systems</li><li>Lead capacity planning for computing, storage, and network resources, ensuring infrastructure scales to meet current and future organizational requirements</li><li>Evaluate emerging infrastructure technologies and make recommendations for adoption aligned with organizational strategy and budget</li><li>Identify, catalog, and prioritize infrastructure technical debt, including aging hardware, out-of-support systems, and legacy configurations; develop remediation plans in coordination with budget planning and strategic priorities</li></ul><div><strong>Cybersecurity Program</strong></div><ul><li>Build and mature the organization’s cybersecurity program, establishing policies, standards, and operational practices that protect organizational and constituent data</li><li>Conduct or coordinate vulnerability scanning and penetration testing on a regular cadence</li><li>Develop and maintain incident response plans and lead the response to security incidents</li><li>Implement and manage identity and access management controls, including MFA, conditional access policies, and privileged access management</li><li>Oversee M365 security hardening, including data loss prevention (DLP), endpoint protection, and email security</li><li>Coordinate cybersecurity training and phishing awareness initiatives in partnership with IT Services</li><li>Monitor the threat landscape and communicate risk posture to IT leadership and organizational stakeholders</li><li>Support organizational compliance and data privacy obligations, including donor data privacy, PCI compliance for donation processing, and the heightened data handling requirements for international workers in sensitive and restricted-access contexts where a data breach carries physical safety implications</li></ul><div><strong>Operations &amp; Service Reliability</strong></div><ul><li>Ensure the reliability, availability, and performance of all infrastructure systems, including servers, networks, cloud services, and support platforms</li><li>Establish and enforce infrastructure change management processes, including change advisory review, maintenance windows, rollback plans, and post-change verification</li><li>Manage patch management strategy and execution across server and network infrastructure</li><li>Oversee backup and recovery operations, ensuring regular testing and validation of backup integrity</li><li>Implement and monitor system performance metrics, proactively identifying and resolving issues before they impact the organization</li><li>Coordinate with IT Services on escalated infrastructure issues, ensuring timely resolution and clear communication</li></ul><div><strong>Disaster Recovery &amp; Business Continuity</strong></div><ul><li>Develop, document, and maintain disaster recovery plans with defined RPO/RTO targets for critical systems, aligned with organizational risk tolerance</li><li>Develop and maintain business continuity plans that ensure the organization can sustain operations during extended outages or disruptions, with particular attention to international workers in sensitive contexts</li><li>Conduct regular DR testing and exercises, documenting results and driving continuous improvement</li><li>Ensure infrastructure resilience through redundancy, geographic distribution, and failover capabilities appropriate to organizational scale and risk profile</li></ul><div><strong>Endpoint &amp; Asset Management</strong></div><ul><li>Manage the hardware asset lifecycle from procurement through disposition, including inventory tracking, refresh planning, and responsible disposal</li><li>Oversee endpoint management strategy and platform administration (e.g., Microsoft Intune), including device compliance policies, software deployment, and mobile device management</li><li>Coordinate with IT Services on endpoint security baselines, ensuring devices meet organizational standards before and during deployment</li><li>Maintain physical security of IT infrastructure, including server room access controls, environmental monitoring, and UPS/power management</li></ul><div><strong>Cloud &amp; Hybrid Infrastructure</strong></div><ul><li>Administer cloud infrastructure services, including Microsoft 365, Azure, and AWS environments</li><li>Develop and maintain the cloud migration roadmap, making recommendations based on sound business cases, security requirements, and organizational readiness</li><li>Manage cloud identity, tenant configuration, and service administration</li><li>Optimize cloud resource utilization and costs, ensuring responsible stewardship of cloud investments</li></ul><div><strong>International IT Infrastructure</strong></div><ul><li>Oversee infrastructure and security operations for international locations and international workers, ensuring consistent standards and appropriate support</li><li>Coordinate with Alliance Missions through formal IT engagement channels on international infrastructure needs, projects, and support requirements</li><li>Address unique international infrastructure challenges including connectivity in restricted regions, data sovereignty requirements, and geopolitical considerations</li></ul><div><strong>Documentation &amp; Knowledge Management</strong></div><ul><li>Establish and maintain documentation standards for infrastructure systems, network configurations, security procedures, and operational runbooks</li><li>Lead the development of a centralized knowledge base for infrastructure and security documentation</li><li>Reduce single-point-of-failure risk through cross-training, knowledge sharing, and documented procedures</li></ul><div><strong>Team Leadership &amp; Development</strong></div><ul><li>Lead and develop a team of systems administrators, providing mentorship, technical guidance, and performance management</li><li>Conduct regular one-on-ones, set clear goals, and provide meaningful career development opportunities</li><li>Foster a culture of collaboration, continuous improvement, and professional growth within the infrastructure and security team</li><li>Manage relationships with external infrastructure and security vendors and partners</li></ul><div><strong>Stakeholder Partnership &amp; Collaboration</strong></div><ul><li>Support technology governance initiatives by providing infrastructure and security input for governance decisions and delivering on strategic infrastructure projects</li><li>Coordinate with IT Services on platform-level configuration and support for end-user-facing technology platforms</li><li>Coordinate with Software Engineering on deployment pipelines, production environment management, and platform dependencies</li><li>Partner with the Director of Software Engineering to develop and mature deployment automation and DevOps practices as the organization’s technical maturity advances</li><li>Communicate infrastructure and security concepts effectively to non-technical stakeholders</li></ul><div><strong>Budget &amp; Financial Stewardship</strong></div><ul><li>Provide oversight and direction for infrastructure and security budgeting, including hardware lifecycle planning, cloud service costs, vendor contracts, and security investments</li><li>Contribute to overall IT budget planning through identification of infrastructure, security, CapEx, and operations resource need</li></ul><div><strong>The Christian and Missionary Alliance</strong> (The Alliance, the C&amp;MA) was birthed in 1887 from a vision of Pastor A. B. Simpson in New York City, who became heartbroken over the plight of the homeless, the immigrant, and the marginalized. Today, we share his passion to offer tangible help and lasting hope to the world’s neediest people.</div><div>We believe that from the beginning of time, God set in motion a loving plan for humanity that is carried out in each of us through the redemptive work of Jesus Christ. We believe the best way to see this plan fulfilled is by extending His love to those who have yet to experience it.</div><div>Through over 1,900 churches in the United States and nearly 700 workers in 70 countries, we pay forward the love of Jesus to suffering and overlooked people in our communities and throughout the world through a wide variety of developmental and compassionate care projects and initiatives.</div><div>Because the C&amp;MA is a Christ-centered global movement, we place a high value on employing a diverse, multicultural workforce to accomplish His Great Commission. Accordingly, we will be proactive throughout our hiring process to embrace and cultivate racial and ethnic diversity among our U.S. National Office staff.</div><div><strong><br>Requirements<br></strong><br></div><ul><li>Four-year college degree in related field, or equivalent combination of experience and training</li><li>Requires 5+ years of progressive experience in IT infrastructure, systems administration, or related technical operations, including 2+ years in a leadership or management role</li><li>Demonstrated experience managing on-premises, cloud, and/or hybrid infrastructure environments</li><li>Experience developing and executing cybersecurity programs, including vulnerability management, incident response, and security awareness</li><li>Experience managing vendor relationships for infrastructure services, hardware, and software</li><li>Experience supporting IT infrastructure across geographically distributed or international locations (preferred)</li><li>Strong proficiency in Windows and Linux server administration, virtualization platforms (Nutanix, or comparable), and network infrastructure (firewalls, switches, VPN, Wi-Fi</li><li>Experience with cloud platforms (Azure, AWS, or comparable) and hybrid infrastructure models</li><li>Working knowledge of cybersecurity frameworks, vulnerability scanning, penetration testing, and security incident response</li><li>Experience with endpoint management platforms (e.g., Microsoft Intune, SCCM, or comparable)</li><li>Experience with IT asset management practices, including hardware lifecycle planning and procurement</li><li>Familiarity with disaster recovery and business continuity planning methodologies</li><li>Ability to communicate technical infrastructure concepts and risk tradeoffs to both technical and non-technical audiences</li></ul><div><strong><br>Benefits<br></strong><br></div><ul><li>Salary range $100,000 to $115,000 per year</li><li>Health plan (medical/dental/vision/HSA)</li><li>Life Insurance</li><li>403(b) retirement plan with a percentage of employer matching</li><li>Retirement grant</li><li>Long-Term disability</li><li>Paid time off (vacation/holidays/personal days)</li><li>Sick time (accrues, with additional extended illness bank for rollover hours)</li><li>Other paid leave (compassionate care, jury duty, parental, etc.)</li><li>Employee assistance program</li></ul>

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