<div><strong>About the Role</strong></div><div>Our Vision for this Role</div><div>We’re on the lookout for a talented project manager who has a keen eye for detail. If you’re highly relational and organized, with strong project management, organizational, and administrative skills (think timelines, calendaring, data entry, communication, and more), this might be the perfect fit for you. You’ll be handling everything from quality assurance on content and deliverables to tracking metrics and goals. Plus, this role is fully remote, so you can work from anywhere!</div><div><br></div><div><strong>Specifics for What This Role Does</strong></div><div><em>Project Management</em></div><ul><li>Track project timelines and deliverables: Ensure all projects and events stay on schedule, budget and meet deadlines using tools like Asana.</li><li>Meeting and Documentation: Take detailed notes during meetings, perform progressive summarization, document and keep track of action times and follow up tasks.</li><li>Internal Processes and Reimbursements: Oversee internal workflows, handle monthly team reimbursements, and arrange travel details.</li><li>CRM and Digital File Management: Maintain records in CRM, manage digital files, and run monthly reports.</li><li>Documentation: Maintain comprehensive and up-to-date documentation for internal processes.</li><li>Team Tools Management: Stay on top of team digital tools such as Google Calendar, Slack, Asana, CRM, and email.</li></ul><div><br><em>Collaboration</em></div><ul><li>Work closely with the Church Engagement Operations Manager by collaborating on details and questions about project scope, budget, and timelines to ensure everything runs smoothly.</li><li>Actively listens, communicates clearly, values input from others, and fosters a supportive and inclusive team environment.</li><li>Participate in Church Engagement events as needed (pastors conference, cohort calls, forums, monthly Q+R calls, etc.)</li></ul><div><br></div><div><strong>About the Ideal Candidate</strong></div><ul><li><em>Committed Apprentice of Jesus: </em>your lifestyle reflects the lifestyle of Jesus, and you are continually arranging your life around being with him, becoming like him, and doing what he would do if he were you.. You are an active member in a local church, and affirm our <a href="https://bridgetown.church/belief">Statement of Faith</a> (as an integrated auxiliary of Bridgetown Church, we share our statement of faith). &nbsp;</li><li>You have a proven track record as a project manager, excelling at coordinating multiple projects across teams and organizations.</li><li>You’re flexible and able to travel 1-2 times per year for team offsite meetings.</li></ul><div><br></div><div><strong>Details</strong></div><ul><li><em>Employment Type: </em>Full-time</li><li><em>Location:</em> Remote or other</li><li><em>Compensation: </em>salary, based on prior experience and fit for the role. (Note: at Practicing the Way, we’re always trying to balance generosity and fairness as we think about compensation. But as a nonprofit organization, we can’t always offer the highest salaries, so we’d encourage you to consider that as you apply. We’ll talk about compensation shortly after the application stage.)</li></ul>

Operations Coordinator

<div><strong>YOUR ROLE:</strong> As the Project Manager for our programming team, you will be responsible for coordinating projects that involve both content development and communication, with an eye for marketing. You will ensure that all project components are delivered on time, meet quality standards, and fulfill company standards of excellence.<br><br><strong>WHO WE ARE: </strong>CatholicVote is a lay movement of committed Catholics who are passionate about living out the truths proclaimed by Christ and His Church in the modern world. We are joined by many individuals of other faith traditions because the common good we seek is universal to all men and women of goodwill.<br><br>Our mission is to inspire every Catholic in America to live out the truths of our faith in public life. Our vision is to be the most recognized and respected voice for Catholicism in American public life and in so doing bring about a renewal of the culture of our land.<br><br><strong>WHAT YOU WILL BE DOING:</strong></div><ul><li><strong>Project Planning and Management:</strong> Develop comprehensive project plans that integrate writing and programming tasks. Create timelines, set milestones, and allocate resources effectively, managing the end-to-end content creation process from inception to final delivery.</li><li><strong>Team Coordination:</strong> Support a cross-functional team of writers and content creators. Assign tasks, manage priorities, and ensure effective communication and collaboration within the team and alignment with project goals and deadlines.</li><li><strong>Quality Assurance:</strong> Oversee the review and approval process for both content and technical deliverables. Ensure that all outputs meet quality standards and project specifications. Implement and enforce best practices for content creation, including adherence to brand guidelines and style standards.</li><li><strong>Strategic Development: </strong>Collaborate with marketing strategists and other team members to develop content strategies that integrate content and technical elements seamlessly.</li><li><strong>Process Improvement:</strong> Identify and implement process enhancements to boost efficiency and productivity across writing and programming activities. Assist managers across the organization in resource allocation, process improvements, and project tracking.</li><li><strong>Tool Optimization and Management:</strong> Oversee the effective utilization and continuous improvement of project management tools and software. Ensure tools are configured to meet project needs, streamline workflows, and enhance team productivity.</li><li><strong>Training and Support:</strong> Provide training and support to team members on the use of project management tools. Develop and deliver training materials, troubleshoot issues, and serve as the primary point of contact for tool-related inquiries.</li></ul><div><br><strong><em>Qualifications</em></strong></div><div><br><strong>WHAT YOU MUST BRING:</strong></div><ul><li>Proven experience as a project manager, preferably with a focus on marketing content or writing teams.</li><li>Strong understanding of content creation processes. Awareness of marketing principles, content strategy, and SEO best practices.</li><li>Excellent organizational and multitasking abilities with a track record of managing complex and fast-paced projects.</li><li>Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and clients.</li><li>Proficiency in project management tools (e.g., Asana) and familiarity with content management systems.</li><li>Detail-oriented with a commitment to delivering high-quality work and meeting deadlines.</li><li>Strong written and verbal communication skills for engaging and ensuring processes are being followed</li><li>Confidence to challenge executive opinions and maintain a positive working relationship</li><li>Passion for the mission of CatholicVote with an understanding of and interest in both the Catholic faith and US politics.</li></ul><div>&nbsp;</div><div><strong><br>PHYSICAL JOB CONDITIONS:<br></strong><br></div><ul><li>Work may be performed seated for long periods of time with close PC and keyboard work.</li><li>Normal office environment and noise levels. Average lift less than 10 lbs.</li></ul><div>&nbsp;</div><div><strong>LOCATION:</strong> This position is based out of Carmel, IN but remote applicants will be considered.</div><div>&nbsp;&nbsp;</div><div><em>Our Mission is too important to limit your contributions. We are a team committed to a higher calling. As a CatholicVote employee, you will be expected to answer that call by performing various duties that may be required in order to fulfill the mission we have set out to accomplish.</em></div><div><em>Please note: CatholicVote reserves the right to revise this job description at any time. This job description is not a contract for employment. Continued employment remains on an “at-will” basis.</em></div>

Project Manager

<div>The expected salary range for this position is $103,800.00 - $129,740.00. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.</div><div><br><strong>Overview</strong>&nbsp;</div><div>Compassion International is seeking an experienced Senior Project Manager for the Enterprise Execution Project Management Office to plan, monitor and manage internal projects, often with global partners, from initiation through completion. This includes using effective practices, processes, and tools to manage project team resources, budgets, timelines, risks/issues, and changes. The Senior Project Manager partners closely with Executive Sponsors, Integrated Strategy Work Owners and other supporting organizations. This person actively builds relationships within the group and across functional lines. They often coach other project managers and related staff, building up the overall Project Management capability within the ministry.&nbsp;</div><div><br><strong>What will you do?&nbsp;</strong></div><ul><li>Maintain a personal relationship with Jesus Christ. Be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully uphold Compassion’s ministry in prayer.&nbsp;</li><li>Act as an advocate for children. Understand and advance Christ's mandate to protect children. Take active steps to help protect against neglect, abuse, and exploitation of children.</li><li>Uphold and engage in Compassion’s core Cultural Behaviors.  &nbsp;</li><li>The primary purpose of this senior professional includes using discretion and judgement to lead project planning, resourcing, staffing, supply and subcontract management on extensive, multi-phase projects.&nbsp;</li><li>This senior incumbent effectively uses structured project governance systems for monitoring and tracking deliverables and resolving complex issues, ensuring delivery of major projects to the plan and budget.&nbsp;</li><li>The project manager applies high level professional project management skills to plan, monitor and manage major, complex projects with a high number of extremely skilled experts, from initiation through completion. This includes developing assignments, timetables and responsibilities for team members for the duration of the project.&nbsp;</li><li>The incumbent ensures critical progress reporting, leads others to solve complex problems, uses sophisticated analytical thought to exercise judgement and identify innovative solutions.</li><li>The project manager monitors performance and recommends schedule changes, cost adjustments or resource additions.&nbsp;</li><li>This senior incumbent ensures project results meet the highest requirements regarding technical quality, reliability, schedule and cost.&nbsp;</li><li>The incumbent coaches and provides expertise, and may oversee the work of other professionals and support staff in the project management discipline.&nbsp;</li></ul><div>​<br><strong>What do you bring?&nbsp;</strong></div><ul><li>Bachelors degree in business or related field, concentration in project management a plus&nbsp;</li><li>10+ years of relevant experience in this or related field required; additional certifications a plus (e.g. PMP, CCMP, Agile Certification)&nbsp;</li><li>Experience using Smartsheet for project/program/portfolio management&nbsp;</li><li>Familiarity with both waterfall and agile methodologies&nbsp;</li><li>Familiarity with Rally for product management a plus&nbsp;</li><li>Global mindset, nuanced ability to communicate across cultures&nbsp;</li><li>Ability to travel domestically and/or internationally up to 10% of normal schedule. (Please note: Travel requirement is project-dependent and subject to change.) &nbsp;</li></ul><div>​</div><div><strong>Why work here?&nbsp;</strong></div><ul><li>The mission: Join a team that is motivated to release children from poverty in Jesus’ name.&nbsp;</li><li>Our benefits: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.&nbsp;</li><li>Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.&nbsp;</li></ul>

Senior Project Manager - Enterprise Execution

<div><strong>Overview<br></strong><br></div><div>Our UX team lives in the intersection of how our service transforms the lives of our users. The ideal UX Manager is focused on developing, maturing, and refining designers &amp; researchers as they hone their crafts and create excellent experiences for our customers. This means developing Design, Usability and Research disciplines that enable the UX team to deliver a consistent, coherent, and excellent experience. Critically, it also means caring well for the members of the UX team as people, and connecting them together into an effective and healthy team.</div><div>&nbsp;</div><div><strong>The Job</strong></div><div>&nbsp;</div><div>The UX Manager works alongside the UX Team and the Product Manager to prioritize user-centered improvements to the service within the Product Roadmap.</div><div>&nbsp;</div><div>The UX Manager will empower and facilitate the UX team in determining and delivering excellent experiences across a broad set of customer touch points:</div><ul><li>Four native monitoring clients (iOS, Android, Windows and Mac).</li><li>The Victory App (educational content and embedded reporting) on iOS, Android and the web.</li><li>The Home Page.</li><li>The Signup Process on Web &amp; in-app.</li></ul><div>Success in these activities requires an empowered and autonomous team of UX professionals able to adapt to changing conditions. The job of the UX Manager involves training and deploying the structure and processes that enable a distributed team to function seamlessly. The UX Manager is responsible for ensuring the UX team delivers high quality, consistent, and timely design and research that allows us to deliver a transformative service for our users.</div><div>&nbsp;</div><div>The core of the UX Manager is for the people. The UX Manager hires, trains, develops, and motivates designers and researchers towards craftsmanship and discipline. The UX Manager builds a healthy team out of empowered and healthy individuals.</div><div><strong><br>Responsibilities<br></strong><br></div><ul><li>Builds a team of designers and researchers who are respected and trusted, who have balanced work expectations, and who are encouraged to grow.</li><li>Fosters a collaborative environment, realizing the benefit of diverse perspectives requires a supportive environment where people are encouraged and comfortable working on the same project, sharing their work and listening to feedback, making the final output better than anyone would deliver on their own.</li><li>Oversees the gathering of requirements from users and stakeholders, and works with the Product Manager to determine scope and timing of upcoming work.</li><li>Leads the UX team in creation of new features based on the results from product strategy, user research, and usability testing.</li><li>Develops the environment for designers and researchers to succeed in cross-functional teams, building strong relationships with product management and strategy, marketing and technology.</li><li>Works regularly with other managers and leaders in technology, marketing and member care to build stronger patterns of work and cross-functional processes for project teams.</li><li>Ensures the the UX team’s delivery of high quality experiences for our users with consistency and coherency.</li><li>The UX Manager follows ethical UX practices.</li></ul><div><strong><br>Qualifications<br></strong><br></div><ul><li>Bachelor’s degree in User Experience Design, Human-Centered Design, Human-Computer Interaction, Interaction Design Fine Arts, Design, Design Research or related field, or equivalent experience.</li><li>Minimum ten years of experience working in a Design or User Experience field with a portfolio to demonstrate your experience.</li><li>Proven experience leading a UX team of Designers and Researchers in a primarily remote environment.</li><li>Successful contributions to multiple shipped products, solving for a variety of user needs in different problem spaces or platforms.</li><li>Has a history working with multiple designers who ship quality work in appropriate timelines.</li><li>Distinguished in one or more core UX skills, and Proficient in two or more skills:<ul><li>UX Research, UX Writing, Service Design, Information Architecture, Interaction Design, Information Design, Interface Design, Visual Design.</li></ul></li><li>Proficient in Human Skills:<ul><li>Professionalism, Communication, Collaboration, Adaptability and Confidence</li></ul></li><li>Proficient in Leadership Skills:<ul><li>Empathy, Planning, Strategic Thinking, Facilitation, Mentoring, Versatility.</li></ul></li><li>Fluent with industry tools like Adobe Creative Suite, Figma, Sketch, and similar software.</li><li>Experience working within agile and lean methodologies and tools such as GitHub, Trello, or Jira.</li><li>If a remote employee, you are willing and able to travel to Global Headquarters in Owosso, MI several times a year. Due to this, you must maintain a current, valid driver’s license and personal automobile insurance. For on-site employees, no long-distance travel is required.</li><li>The majority of your time will be spent at a desk using a phone, computer and monitor, and general office equipment. You may be required to reach with hands and arms; sit; stand; talk and hear; use your hands to finger, handle, or feel.</li></ul>

UX Manager

<div><strong>SUMMARY</strong></div><div>The Digital Advertising and Content Manager analyzes, plans and executes toward the success of Global Media Outreach’s digital ad programs, web and other content.<br><br></div><div><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES </strong>include the following. Other duties may be assigned.</div><ul><li>Analyzes key performance indicators to determine adjustments in advertising</li><li>Identifies advertising channels and opportunities within them on a global</li><li>Using metric-based performance standards, measures new campaigns and adjusts accordingly.</li><li>Analyzes and manages the continuous improvement of Gospel website campaigns using multiple key performance</li><li>Manages placement of content from our inventory of available content and works with partners to develop new content.</li><li>Curates and determines best use of content beginning with the ads through the customer experience across multiple brands globally.</li><li>Manages and maintains content across websites, digital resources, social media platforms, etc…. Ensures consistency in messaging and branding across all digital assets.</li></ul><div><br><strong>QUALIFICATIONS<br></strong><br></div><div>To perform this job successfully, an individual must be a Christian able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must agree with GMO’s statement of faith.<br><br></div><div><strong>Knowledge of:</strong></div><ul><li>Strategic, operational, marketing and management fundamentals.</li><li>Leadership, teamwork and relationship-building</li><li>Culture intelligence and the impact of advertising to various</li><li>Google Adwords, Meta and other digital channel advertising experience</li><li>Bachelor’s degree in Marketing, Communications, Business, or related field. A Master’s degree is a plus.</li><li>At least 3-5 years of experience in digital marketing, advertising, and content.</li><li>Proven experience in developing and executing successful digital marketing campaigns across various platforms.</li><li>Proficiency in Excel and data analysis tools is required, with the ability to synthesize large data sets and draw actionable conclusions.</li><li>Experience leveraging AI technologies to perform customer acquisition, content personalization, and ad targeting optimization is a plus.”</li><li>Strong knowledge of SEO, SEM, Google Analytics, social media marketing, email marketing, and content marketing.</li><li>Excellent understanding of target audiences and the ability to create campaigns that resonate with them.</li><li>Strong analytical skills and experience in using data to drive marketing decisions.</li><li>Ability to manage budgets and optimize campaigns for maximum ROI.</li><li>Passion for the mission of Global Media Outreach and a heart for ministry.</li></ul><div><br></div><div><strong>Application Process:</strong></div><div>Interested candidates should submit a resume, cover letter, and portfolio of previous digital marketing work to jobs@gmomail.org. Please include specific examples of campaigns you have led and their outcomes.<br><br><strong>About Global Media Outreach:</strong></div><div>Global Media Outreach (GMO) is a Christian nonprofit dedicated to using technology to share the gospel and help people grow in their faith. We reach millions of people worldwide through digital channels, empowering them to connect with Jesus and deepen their spiritual journey.</div>

Digital Advertising And Content Manager

<div><strong>JOB DESCRIPTION<br></strong>The Marketing Manager (MM) reports to the Associate Director of Media and Technology. The position serves as a member of the Pure Desire (PD) MARCOM team. This role serves PD at large in relation to PD branding, communication, SEO, lead generators, marketing strategy, and brand exposure. The MM develops highly effective marketing and communication methods through a deep understanding of the church and PD’s target audience, which in turn, achieves profit and maximizes the brand’s long-term potential both in business and ministry.<br><br><strong>DUTIES &amp; RESPONSIBILITIES</strong></div><ul><li>Seek new avenues for the message of PD to be heard and seen by our target audience, including all possible forms of advertising and publication.</li><li>Develop Marketing Road Map and budget, including creating/running campaigns, measure ROI, adjust as needed.</li><li>Collaborate and execute all means of external communication (social media, emails, podcast, lead generators, website, etc) for consistency and excellence of messaging, as well as alignment with the overarching vision of PD.</li><li>Plan, schedule, assist with the Pure Desire Podcast and the PD podcast network, guests, etc.</li><li>In cooperation with the MARCOM team help develop new and current PD resources with an expansive, relevant approach.</li><li>Assist and collaborate with the development and planning of PD Events to maximize effectiveness and reach.</li><li>Assist in the design, implementation, and assessment of all marketing strategies with the MARCOM Team to move the organization forward and reach more people with the message of PD.</li><li>Develop, strengthen, and preserve the Pure Desire brand, including the logo, web presence, merchandising, video, blog, and podcast development, and publications.</li><li>Work with the MARCOM Associate Directors to analyze cost effectiveness of marketing approach and determine pricing of PD materials (workbooks, resources, clinical offerings).</li></ul><div><br><strong>SKILLS &amp; QUALIFICATIONS</strong></div><ul><li>Strong project management and leadership abilities</li><li>Excellent computer skills and proficient in Google apps</li><li>Excellent communication skills both verbal and written</li><li>Ability to establish and maintain positive working relationships</li><li>Demonstrates vision in managing staff groups and major projects or initiatives</li><li>Commitment to high professional ethical standards and a diverse workplace</li><li>Excels in a fast paced environment</li><li>Excellent people manager, open to collaborative work styles</li><li>Ability to present and challenge issues of importance to the organization and its leadership</li><li>Excellent problem solving skills</li><li>Effectively set goals, resolve problems, and make decisions</li><li>Campaign strategy development, execution with measurable results, ROI</li></ul><div><br><strong>Preferred</strong></div><ul><li>Minimum of 5 years experience in marketing, branding, keyword research</li><li>4 year degree in related field</li></ul>

Marketing Manager

<div><strong>The Need</strong></div><div>For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a CRM Salesforce, Product Manager to direct requirements gathering, backlog/request management, and training support of teams that utilize system features including those on Sales Cloud, Marketing Cloud, Experience Cloud, Service Cloud and integrated applications.<br><br></div><div>The CRM Salesforce Product Manager* will define and document internal and external user needs, data requirements and definitions, help guide development activities using an agile methodology and guide the development of solutions to prioritized user stories. They will act as the liaison for users to communicate and validate business priorities and system design for the Salesforce platform, while providing training, testing and deployment support for front line users. As a Product Manager, this role will actively coordinate with key business stakeholders, department leaders and enterprise project managers to establish and maintain the delivery roadmap for features to be built and deployed on the Salesforce Platform within their area of product ownership.</div><div><br><em>This position is hybrid (onsite Tuesdays &amp; Thursdays) if located in the Washington, DC area or remote for non-local candidates. It reports to the Global Director, Salesforce and is only available for candidates with the right to work in the US.</em></div><div><br><em>*</em>Internal title will be Sr. Analyst, Product Manager (CRM/Salesforce)</div><div><br><strong>Responsibilities:</strong></div><div><strong>Strategy &amp; Knowledge Development &amp; Implementation</strong></div><ul><li>Confirm and capture Organizational, department and key business strategies to ensure aligned product development initiatives.</li><li>Training and awareness efforts to align system/product users to beneficial use cases in currently in place or for potential addition to roadmap.</li><li>Coordinate with Delivery Manager on regular communication of intake, development and deployment activities.</li></ul><div><br><strong>Networking &amp; Partnership</strong></div><ul><li>Establish and maintain strong working relationships with Business stakeholders as well as GTS and broader organizational SMEs.</li><li>Collaborate closely with Salesforce Delivery Manager to ensure effective delivery of system features, enhancements and project deliverables.</li><li>Partner with other Platform experts (Product Owners, Sr. Analysts, Regional Analysts, Solution/Technical Architects, etc.) to stay aware of Platform initiatives, new platform features and enhancement opportunities.</li></ul><div><br><strong>Communication</strong></div><ul><li>Coordinate as Responsible party with Delivery Manager on all deliverables, to ensure stakeholder awareness of all deployed features.</li><li>Collaborate closely with project managers on inclusion, development and delivery of all requested work items and alignment to product roadmap.</li><li>Maintain regular points of connection with key business stakeholders to provide overall progress updates on current and future (roadmap) efforts, prioritization, capacity constraints, timelines and budget alignment.</li><li>Act as primary point of contact for development team analysts to ensure alignment of Agile stories being built to business needs.</li></ul><div><br><strong>Training and Development</strong></div><ul><li>Ensure training planning for all delivered features in close collaboration with business and technical teams.</li><li>Identification of training needs to drive adoption of delivered features.</li><li>Act as coach/mentor to Analyst team.</li></ul><div><br><strong>Documentation, Reporting &amp; Data Management</strong></div><ul><li>Gather user input in collaboration with key business stakeholders, compile and analyze data to determine high value, high priority needs and features.</li><li>Present user, industry and organizational data in a clear way to guide recommendations to business and technology leadership to support roadmap.</li><li>Act as point of contact for aligning QA/UAT resources for development and data validation testing, collaborating with business groups as needed.</li><li>Work closely with business and GTS data teams to ensure the features and capabilities deployed meet ongoing reporting requirements.</li></ul><div><br><strong>General Tasks</strong></div><ul><li>Participate in IJM’s community of spiritual formation.</li></ul><div><br><strong>Qualifications</strong>:&nbsp;</div><div><strong>Education &amp; Experience</strong></div><ul><li>Bachelor’s degree or any equivalent combination of education, experience and certification.</li><li>7-10 years of professional work experience.</li><li>5+ years of work experience in SDLC, preferably using Agile methodology.</li><li>Experience with Salesforce Platform development, Salesforce Admin or higher certification preferred.</li><li>3+ years in a product management role, guiding strategy and execution of product development.</li></ul><div><br><strong>Technical Competencies</strong></div><ul><li>Outstanding communication, facilitation and coaching skills leveraged within the Agile/Scrum framework.</li><li>Knowledge of an agile framework or method (i.e. Scrum, Kanban), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices.</li><li>Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques.</li><li>Planning and problem solving with business stakeholders and delivery teams.</li><li>Familiarity with Salesforce Platform Capabilities and industry use cases, especially CRM/Revenue and related marketing automation functions.</li><li>Familiarity with basic integration methods including APIs and Salesforce AppExchange plug-ins.</li><li>Awareness of Data normalization, governance and stewardship methods.</li><li>Experience using various business analysis tools and methods to capture and quantify business needs including creating business cases with effort and budget estimates.</li></ul><div><br><strong>Non-Technical Competencies</strong></div><ul><li>Proven ability to facilitate negotiations between business stakeholders as part of development prioritization, driving consensus and advocacy.</li><li>Ability to work in a rapidly evolving environment with poise utilizing strong communication and time management skills.</li><li>Self-driven with the ability to identify what needs to be done to drive success for our business partners and engage appropriately.</li></ul><div><br><strong>Critical Qualities:</strong></div><ul><li>Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building;</li><li>Self-starter with strong initiative;&nbsp;</li><li>Disciplined with priorities;</li><li>Strong interpersonal skills and self-awareness;</li><li>Exceptional verbal and written communication;</li><li>Flexible, collaborative and eager to support others;</li><li>Effective team player who fosters collaborative environment; and</li><li>Adept at creative problem solving.</li></ul><div><br><strong>Application Process:&nbsp;</strong></div><div>Upload Resume, Cover Letter &amp; Statement of Faith* in one PDF document.</div><div><br><em>*What is a statement of faith?</em><br><em>A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.</em></div><div><br><strong>What does IJM have to offer?</strong></div><ul><li>Comprehensive Medical/Dental/Vision benefits</li><li>Monthly commuter and parking benefits in the DC metro area</li><li>Retirement benefit options</li><li>Paid leave starting at 23 days</li><li>12 holidays (plus early release the day prior)</li><li>Daily, quarterly, and annual community spiritual formation</li><li>Robust staff care resources</li></ul><div><br><em>IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidates value congruence and thorough background, police clearance, and reference check processes.</em></div><div><br><em>At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.</em></div><div><br><em>IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.</em></div><div><br><strong>Who We Are</strong></div><div>International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.</div><div><br>We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.&nbsp;</div>

CRM Salesforce Product Manager

<div><strong>Description</strong></div><div>With Aplos, nonprofit groups and faith-based organizations of every shape, size, and mission can seamlessly run their finances and operations, manage their business and bottom line, and proactively engage their communities and donors when it matters most. We’re a remote team, spread across North America (with peers all over the world).</div><div><br></div><div>We’re looking for a <strong>Director of Product </strong>to operationalize our product strategy and run a first-class product team across Aplos, and our sister products – Raisely and Keela. You’ll be accountable for the full product lifecycle at an exciting time in our business, as we seek to build and launch the first non-profit cloud. In this team, you’ll get to lean into your entrepreneurial streak and – through our incredible customers – have a positive impact on the world by amplifying non-profits.</div><div><br></div><h3>About the role</h3><div>As the Director of Product at Aplos, you’ll be the beating heart of our product team. Forging close working relationships across our group of companies, you’ll lead our product operations. From managing our roadmap, to coordinating excellent relationships with our customer, sales, and marketing teams – you’ll bring operational excellence to our team of product managers and designers.</div><div>Supported by our Chief Product Officer, you’ll oversee our product strategy, customer research, feature development, team rhythms, analysis, and cross-functional coordination. You’ll work alongside a passionate, global product team and operate inside a business that believes excellent product is the key to success.</div><div><br></div><div>We’re looking for an experienced product operator for this role. We expect 10+ years of experience in product or product-adjacent roles, along with experience clearly communicating to leadership, and proven excellence in bringing teams together. We value curiosity, scrappiness, architectural-thinking, and a deep understanding of our customer in all our product roles. You plan for tomorrow, but move quickly today.</div><div><br></div><div><strong>Location</strong></div><div>We are hiring in the US and Canada and require the successful applicant to work pacific hours. See below for preferred hiring locations we currently support.&nbsp;<br><br><strong>Salary Description</strong></div><div>US: $175-$200K USD, Canada: $155K-$180K</div><div><br></div><h3>What will you be doing?</h3><div>Here’s what this role looks like day-in, day-out across three products – Aplos, Keela, and Raisely:</div><ul><li>Oversee and manage the full product lifecycle, from strategy, to research and evaluation</li><li>Foster effective cross-functional relationships with engineering, and the wider business</li><li>Be hands on, and provide director-level support to our product initiatives and strategy</li><li>Hold us to an exceptional standard of research, analysis, documentation, and design</li><li>Hire into our product team, and develop growth pathways for PMs and designers</li><li>Become an industry expert, deeply understanding non-profits, accounting, and the technical spaces we operate in</li></ul><div><br></div><h3>What will you be doing?</h3><div>Here’s what this role looks like day-in, day-out across three products – Aplos, Keela, and Raisely:</div><ul><li>Oversee and manage the full product lifecycle, from strategy, to research and evaluation</li><li>Foster effective cross-functional relationships with engineering, and the wider business</li><li>Be hands on, and provide director-level support to our product initiatives and strategy</li><li>Hold us to an exceptional standard of research, analysis, documentation, and design</li><li>Hire into our product team, and develop growth pathways for PMs and designers</li><li>Become an industry expert, deeply understanding non-profits, accounting, and the technical spaces we operate in</li></ul><div><br></div><h3>What we’re looking for</h3><div><strong>You’re a superb collaborator</strong><br>You thrive on bringing people together, and your coordination skills have achieved real business outcomes in the past. Your colleagues describe you as empowering, or amplifying. When you’re involved in a product initiative, everyone in the business knows what’s going on – and why we’re doing it. Plus – you can bring all of that to a remote, global work environment.</div><div><br><strong>You’re experienced</strong><br>You’ve been at this for a while, and can navigate interdependencies, growing companies, and manage internal teams. You’re a natural leader with a point-of-view you can substantiate. You’re a product veteran, with over 10 years experience, and you’re excited to take the next step.</div><div><br><strong>You’re curious and pragmatic</strong><br>You’re a self-learner, you don’t need to be told what to do every day, and you never let perfect be the enemy of good. You’re quick to pick up a new industry – even if it’s technical – and want to get into the weeds of a problem. You understand that a SaaS product is iterative, and we need to hold short and long term goals in the same hand.</div><div><br><strong>You care about making a difference</strong><br>Our product team at Aplos, Keela and Raisely exists in service of our world-changing non-profit customers and we are deeply invested in their success. So, you’ve gotta want to back them too!</div><div><br></div><h3>Ok, and why work with us?</h3><div>You’ll be joining a product team that’s in a transformational moment. We’re passionate, refining our craft, and seeking ways to amplify our work. Zooming out, you’ll be able to contribute to an industry-defining non-profit cloud, helping tens of thousands of nonprofits serve their communities better.</div><div>Plus – we have fun. This is a driven team, we hate busy work, and amplify each other. It’s the environment you need to thrive.</div><div>If you needed more convincing, here’s the rest of it:</div><ul><li><strong>Salary</strong> – Pay range depends on location and is US: $175,000 - $200,000 USD, Canada: $155,000-$180,000 CAD. Your base salary compensation will be determined based on factors such as skills, education, experience, and geographic location.&nbsp;</li><li><strong>Flexible hours</strong> – Working here is about getting your work done, not clocking hours. We provide genuine flexibility and control over your time.</li><li>&nbsp;<strong>In-person meetups</strong> – Every year you’ll get together with other product folks in our group to hone your craft.</li><li><strong>Remote work &amp; leave</strong> – We’re a remote-first company. See below for the preferred remote locations we can support in North America. We also have a generous PTO plan and support paid parental leave.</li><li><strong>Health Coverage </strong>- We offer robust medical, dental, vision, disability and life insurance coverages. &nbsp;</li></ul><div><br></div><h3><strong>How to apply:</strong></h3><div>You’ve got this far! We really want to hear from you. To apply, simply click apply below.&nbsp;</div><div>We are accepting applications on a rolling basis until we find the right person.</div><div><br></div><div>Remote Candidates in the following US states are preferred: California, Colorado, Georgia, Idaho, Maryland, Massachusetts, Montana, Minnesota, Nevada, North Carolina, Oregon, South Carolina, Tennessee, Virginia, and Washington.&nbsp;</div><div><br>Remote Candidates in the following Canada provinces are preferred: British Columbia, Ontario, and Alberta.</div><div><br></div><div><strong>Aplos’s Commitment to Equal-Employment, Diversity, Inclusion, and Equity</strong></div><div>We know with diversity comes strength. Aplos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div>

Director of Product

<div>The Marketing Specialist (MS) will oversee all of Gospel in Life's current social media channels and any untapped or future networks. The MS will also execute our monthly social media campaigns, including email campaigns to donors, landing page creation and oversee the process of our physical letter mailings that we send out 5-6 times a year. Additionally, the MS will provide audio and video post-production support for various marketing projects.<br><br>PRINCIPAL DUTIES AND RESPONSIBILITIES<br>Social Media (Primary)</div><ul><li>Utilize our library of sermons and other content, primarily from Tim Keller, to create written, audio and/or video posts to social media.</li><li>Work with the GinL Content Manager on finding the right content to pull from every day,<br>including the 3 sermons per week on our sermon podcast.</li><li>Within 3 months of hiring, the goal will be to post every day to our major social platforms.</li><li>Create a social content calendar that's scheduled at least two weeks in advance and is regularly<br>reviewed by the Content Manager and the Director of MMO.</li><li>Keep up to date and follow best posting practices for each platform.</li><li>Work with the Director of MMO on research and strategy for untapped platforms, including<br>LinkedIn, TikTok, Pinterest and YouVersion.</li><li>Work with the Director of MMO and our outside agency to learn the ins-and-outs of our paid<br>ads strategy and platforms.</li></ul><div><br>Website Landing Pages:</div><ul><li>Use the monthly strategy doc to create multiple landing pages per month for the following month's campaign, usually a book offer.</li><li>Work with the Content Manager on gathering any design assets to be used on the landing pages.</li><li>Work with our outside agency to implement the correct tracking codes and URL parameters on each<br>landing page.</li><li>On the first day of the campaign, switch or reroute any URL redirects (like /give).</li></ul><div><br>Email Marketing:</div><ul><li>Work with the team on our monthly email campaigns to subscribers, donors and prospective donors. Assist with copywriting, proofreading and strategy.</li><li>Taking the prewritten copy and monthly strategy doc, create 5-6 emails per month in Mailchimp, send<br>proofs to necessary parties and then schedule the emails according to the strategy doc.</li><li>Work with the team on optimizing our email templates as well as our email onboarding for new<br>subscribers and different audience segments.</li><li>Help maintain a healthy email list, with proper audience segmentation, regular re-engagement<br>campaigns for lapsed subscribers and purging when necessary.<br><br></li></ul><div>YouTube:</div><ul><li>Create additional new sermon videos out of audio only sermons files utilizing our "audiogram" template. Improve the template where possible.</li><li>Create an editorial calendar strictly for YouTube content.</li><li>Monitor YouTube for channels uploading GinL copyrighted content without permission and utilize<br>YouTube DMCA tools to submit official takedown notices against channels that upload our copyrighted<br>content.</li><li>Work with the Director of MMO on optimizing the GinL YouTube channel, including everything from<br>thumbnail design, intros/outros, titles, descriptions, in-video links, SEO and cross-linking videos.<br><br></li></ul><div>Mailed Letter Campaigns:</div><ul><li>Work with the GinL Senior Director, Content Development Specialist and our outside agency on creating 4 to 6 physical mail campaigns that go out each calendar year. One per quarter and one for year-end appeal, plus occasional special campaigns.</li><li>Oversee the entire process, work with the team on finalizing the letter and collateral materials included<br>in the mailing, generate the list of recipients from our database, work with our designer on importing all copy into standard layout, work with our local printer to ensure letters are mailed on time.</li></ul><div><br>Website:</div><ul><li>Assist the Director of MMO and Content Manager with updating and maintaining the GinL website and any secondary GinL managed websites.</li><li>Assist the GinL team with proofreading and publishing the Life in the Gospel Quarterly journal.</li><li>Work with the Director of MMO to help optimize all GinL websites for email acquisition, donor<br>campaigns, onboarding systems and conversions, and implement conversion tracking and other<br>analytics tools.</li></ul><div><br>Education/Experience:</div><ul><li>Bachelor’s degree in Marketing or related field preferred, or a combination of education and experience</li><li>2-4 years of full-time experience in digital marketing and/or social media management</li><li>Non-profit experience preferred</li></ul><div><br>Technical/Software Knowledge:</div><ul><li>Social Media Schedulers and Analytics tools (Hootsuite, Sprout Social, Later, etc.)</li><li>Canva, Figma or similar design software</li><li>WordPress</li><li>Veed.io, Adobe Premiere or similar video creation software</li><li>Mailchimp or similar email software</li><li>Google Analytics</li><li>Virtuous CRM, RaiseDonors and/or Salesforce</li><li>Monday.com, Trello or similar project management tools</li></ul><div><br>Location:<br>While we’re open to remote, preference will be given to candidates local to the NYC region (or willing to relocate). The Gospel in Life team has a hybrid office schedule and while flexible, in person office attendance is strongly encouraged every Monday, Wednesday and Friday. GinL offices are currently located in Long Island City near the 7 and G trains.</div>

Marketing Specialist

<div><strong>Location</strong>: Hybrid / Remote<br><strong>Submission deadline</strong>: Rolling<br><br><strong>What Servant Keeper is All About</strong> <em>Are you the right person for our team?</em><br>Servant Keeper’s passion is to multiply ministry impact by being the most involved technology partner for the ministries we serve. We reduce administrative burden for the leaders of faith-based and mission-minded organizations, enabling them to maximize time spent on meaningfully knowing and connecting with their members.<br><br>We are growth-minded with a big vision to be actively serving 40,000 ministries by 2033. We aim to be the go-to church management software and payments solution for small- &amp; medium-sized ministries. Our<br>flagship church management product has tailor-built features that address the most critical needs for these organizations with best-in-class customer service.<br><br>Our Core Values are having a servant heart, exercising grit to get more done with less, being never satisfied with the status quo, engaging in our community, and to do what you say you are going to do. Working at Servant Keeper is not for everyone, but it might be for you if you share our passion for serving ministries and you embody the Core Values articulated above.<br><br><strong>What This Role is All About</strong> <em>Is this the right seat for you?</em><br>The Marketing Manager will own responsibility for lead generation and customer communications. You are a customer and brand evangelist and methodical, results-driven marketing leader. You have strong technical skills and the ability to perform hands-on marketing tasks, while also considering the big picture and planning through the details to execute through others effectively. You’ll develop a broad and deep understanding of the marketplace, our competitors, and how to baseline and grow our market footprint to be the solution of choice. You will strategize, manage campaigns, and oversee the marketing team while also executing tactical marketing tasks as needed. Inherently, you are a polished and relatable communicator, with an innate ability to inspire team members and external agencies to exceed goals and deliver results. Of course, you don’t work alone; as a values-based servant leader, you will work with teams and leaders across our organization to ensure we knock it out of the park on our revenue goals!<br><br><strong>Responsibilities</strong><br><em>Strategic Leadership</em></div><ul><li>Develop, implement, and oversee comprehensive marketing strategies that align with the company's ambitious growth goal of doubling recurring revenue over the next 3 years</li><li>Lead and manage a team of marketing professionals (including external agencies) to ensure smooth execution of marketing initiatives</li><li>Collaborate with cross-functional teams including sales, product, and customer service to increase product usage, drive brand awareness, and generate leads</li><li>Manage marketing budgets, allocate resources effectively, and measure ROI of marketing activities</li><li>Plan, execute, and measure success of multi-channel marketing campaigns (email, social media, PPC, SEO, and content marketing)</li><li>Analyze performance metrics to make data-driven decisions, optimizing campaigns for lead generation and conversion</li><li>Ensure consistent branding and messaging across all materials and channels</li><li>Make recommendations to pricing and packaging, product improvements, and account management strategies to maximize revenue opportunity</li><li>Serve as a key company leader - be a culture evangelist, motivate the broader team, propel cross functional communication, engage in quarterly/annual planning sessions, drive company strategy</li></ul><div><br><em>Content &amp; Creative Oversight</em></div><ul><li>Oversee the development of marketing collateral, including blogs, webinars, whitepapers, case studies, emails, social media content, and more</li><li>Ensure the consistency of the brand’s voice and tone across all content and communication channels</li></ul><div><br><em>Technical Marketing Execution (as needed)</em></div><ul><li>Use CRM tools and marketing automation platforms (Salesforce and Pardot) to track leads, measure engagement, support the sales team’s weekly cadences, and manage email marketing</li><li>Use Webflow to make necessary edits to the website as the need arises; also work with our external design agency to make more extensive changes to the website</li><li>Manage SEO efforts, including keyword research, on-page optimization, link building and content updates</li><li>Set up and optimize Google Ads, Facebook Ads, and other PPC campaigns</li></ul><div><br><strong>Requirements</strong></div><ul><li>Experience: 5+ years in marketing, with at least 2 years in a managerial role and a track record of expanding brand awareness, lead generation, and product usage</li><li>Technical Marketing skills:<ul><li>Proficient in digital marketing tools (Google Analytics, AdWords, Facebook Ads Manager)</li><li>Experienced with CRM and marketing automation platforms (e.g., HubSpot, Salesforce, Pardot)</li><li>Strong understanding of SEO/SEM strategies</li><li>Experience with graphic design tools (e.g., Adobe Creative Suite, Canva) or basic video editing skills</li><li>Prior experience in a high-volume B2B marketing or SaaS environment, ideally with a focus on ministries, non-profits, and/or mission-minded organizations</li></ul></li><li>Analytical Mindset: Strong ability to interpret data and make data-driven decisions</li><li>Creativity: Proven ability to develop creative, engaging campaigns</li><li>Communication Skills: Strong verbal and written communication skills</li><li>Project Management: Ability to juggle multiple projects and timelines effectively</li><li>Team Leadership: Demonstrated experience in building, inspiring, and managing a high-performing marketing team in a high-growth environment while driving cross-functional processes</li><li>Business skills: Exceptional strategic planning, business acumen, leadership, communication, and relationship skills</li></ul><div><br><strong>Benefits</strong><br>• Mission-driven company and team<br>• Competitive salary (commensurate with experience)<br>• Unlimited PTO<br>• Competitive medical, dental, and vision insurance<br>• Short- and long-term disability<br>• Life insurance<br>• HSA and FSA options<br>• 401(k) plan with match<br>• Wellness resources</div>

<div><strong>About this Role&nbsp;</strong></div><div>Content is one of the great ways that we unite the movement and bring together the Faith Driven Entrepreneur Community.&nbsp;</div><div><br></div><div>Over the past 7 years the Faith Driven Entrepreneur Podcast has released 300+ episodes and been listened to in over 140 countries.&nbsp;</div><div><br></div><div>We’re looking for a storyteller and producer to help us put together podcast episodes for Faith Driven Entrepreneur (FDE)&nbsp; along with a new initiative, Solving the World’s Greatest Problems (SWGP). It might also include work coming with Faith Driven Students.&nbsp;</div><div><br></div><div>The ideal candidate will be a skilled storyteller, writer, and audio editor who can craft compelling narratives and bring ideas to life through sound.</div><div><br><strong>Required Skills:</strong></div><ul><li>Exceptional writing and storytelling abilities</li><li>Proficiency in audio editing software (e.g., Pro Tools, Adobe Audition)</li><li>Strong organizational and project management skills</li><li>Ability to meet deadlines in a fast-paced environment</li><li>Excellent communication and interpersonal skills</li></ul><div><strong><br>Job Summary</strong></div><div><br><strong>Write engaging podcast scripts and content</strong></div><div>As the Podcast Producer, you will be a key creative force behind our shows. You'll develop compelling narratives, craft thought-provoking questions for interviews, and ensure each episode aligns with the podcast's overall theme and brand. This requires a keen understanding of storytelling techniques, audience engagement, and the ability to adapt writing styles to different podcast formats and topics.</div><div><strong><br>Record and edit high-quality audio</strong></div><div>You'll be responsible for capturing crisp, clear audio for each podcast episode. This involves setting up virtual recording, directing voice talent or interviewees, and ensuring optimal sound quality. Post-recording, you'll edit the audio to create a polished final product, removing errors, tightening pacing, and enhancing the overall listening experience.</div><div><strong><br>Handle post-production tasks</strong></div><div>Your technical skills will be put to use in post-production. You'll mix audio tracks, add music, adjust levels, and master the final audio for optimal playback across various devices and platforms.&nbsp;<br><br></div><div><strong>Maintain consistent quality and branding</strong></div><div>With multiple podcasts under your purview, you'll ensure each maintains its unique identity while adhering to overall quality standards. This involves following style guides, maintaining consistent intro/outro elements, and ensuring the audio quality and content meet our high standards across all shows.<br><br></div><div><strong>SUCCESS PROFILE | </strong>To be effective in this role, you must be…</div><ul><li><strong>Mature in the Christian Faith</strong> and passionate to make a difference. As a mission driven, non profit ministry, we need someone who is deep in their faith, understands the “why” we are called to this work and what guides how we do it.&nbsp;</li><li><strong>Passionate about Serving High Capacity Entrepreneurs and Investors - </strong>Entrepreneurs and Investors are a unique people group. Highly driven, mission minded. Always on. As entrepreneurs and investors ourselves, it's who we feel deeply called to. The ideal candidate would have both an understanding and experience working closely with entrepreneurs.&nbsp;</li><li><strong>Adaptable to Change and Entrepreneurial Environments - </strong>We’re a fast paced, entrepreneurially minded organization. We need someone in this role that can work at that pace and help support the team as they launch into new opportunities.&nbsp;</li><li><strong>Servant Hearted and Collaborative with Others</strong> - Be an excellent collaborator and communicator with a desire to work cross-functionally and a willingness to advocate for ideas while being open to different perspectives and supporting the leadership of the ministry.&nbsp;</li><li><strong>Fast Paced and Hard Working- </strong>Thrive in an entrepreneurial, fast-paced, and growing environment. Act as a self-motivated driver and leader, who can work autonomously, but also willing to take feedback and direction from a team to improve the process. Serve as a results-oriented leader with a “get stuff done” attitude that drives results. Be comfortable and confident rolling up your sleeves and doing the work yourself.&nbsp;</li></ul><div><br></div><div><strong>LOCATION</strong></div><div>We are a remote team of 40+ people that partner with hundreds of volunteers and partners to advance the mission. Team members work in any location, although core team working hours are largely in the US. The team at Faith Driven is spread out around the world from Singapore, San Francisco, Dallas, Nairobi, and places in between. For this particular role we are looking for someone who is in the Eastern or Central Time Zones of the US that can overlap with most team members.</div><div><br></div><div><strong>BENEFITS</strong></div><ul><li>Salary Based on Experience</li><li>Family medical benefit reimbursement program for full time roles</li><li>Paid maternity leave and additional financial support for adoption, fertility for full time roles</li><li>Date Nights. Reimbursement for quarterly date nights each quarter &amp; annual weekend away.</li><li>Retirement program with up to 5% company match available for full time roles</li><li>13 Paid Holidays and Unlimited, Flexible Time Off Policy</li></ul><div><br></div><h3>COME CHANGE THE WORLD WITH US!</h3><div><br></div><div>Faith Driven is a movement dedicated to equipping 1 million Christ-following entrepreneurs with content, community, and connections so they can step into their purpose and fulfill their call to create. We also work with Students to help them catch that vision from a young age. Through the ministries of Faith Driven Investor, we also serve high capacity investors looking to steward their philanthropic and investable capital to make a difference in the kingdom. Our vision is that both Entrepreneurs, Investors and Students might come to know God more fully and bring their work to Him as a form of worship. We are a part of a growing team of 40 team members that are spread across 6 countries, 14 states and a lot of time zones.</div>

Podcast Writer and Producer - Part-time

<div><strong>About the Team</strong></div><div>The Marketing Team’s primary responsibilities are to communicate the value of the Subsplash platform to the world—managing all outward-facing communications, leading demand generation efforts, creating go-to-market product strategies, facilitating brand management/identity, and more. We create beautiful and effective email campaigns, social media strategies, website content, product identities, videos, and more. We identify prospects and nurture them into quality leads for our sales team. For existing clients, we help them understand and engage with our products and new features. We have fun moving projects from concept to reality, and discovering what works well to help Subsplash and our clients succeed.</div><div><br><strong>About the Role</strong></div><div>As the Product Marketing Manager, you will report to the Sr. Director of Marketing, and will play an important role in creating compelling product messaging that drives excitement and demand for the Subsplash Platform throughout product life cycles. You will collaborate with Product Management to make informed decisions around product/feature requirements backed by customer and market research to ensure successful marketing releases of high-quality digital engagement tools that exceed the expectations of our clients. You will play a key role in driving strong interest in our products to increase inbound demand, and generate qualified leads for the sales team. You excel at cross-departmental collaboration and communication. You have experience mapping out strategic initiatives to ensure the effective marketing of existing products and developing go-to-market plans for new products, features, and brands. You are passionate about understanding consumer behavior and meeting the needs of our clients/prospects, as well as our internal teams and stakeholders. You can compile and understand the most critical metrics to make data-informed decisions. You are skilled at building compelling, benefit oriented product narratives that tell the story of how Subsplash products add value—backed by critical metrics—and culminate in The Ultimate Engagement Platform™. You have the keen ability for understanding competitive landscapes and, as a result, can plan and execute effective go-to-market campaigns that establish a strong position for Subsplash products and brands. You have experience managing multiple business units and brands, numerous products, and complex features sets to create a seamless, cohesive, and compelling competitive narrative.<br><br><strong>Your Priorities</strong></div><ul><li>Draft and identify insights that inform go-to-market strategies by becoming an expert on our industry, clients, products, and competitors.</li><li>Create exciting, benefit oriented, and clever product narratives to create compelling copy for headlines, webpages, email campaigns, and more.</li><li>Work closely with each Product Manager to understand and enhance the product narrative and the channels in which that story is told.</li><li>Partner with Business Development, Product Management, and Support to gain a holistic understanding of the true client and product experience.</li><li>Enhance our market presence and drive business growth through innovative storytelling and benefit-oriented marketing.</li><li>Work closely with Marketing Team members to create messaging and campaigns that generate demand and drive revenue.</li><li>Possess a high degree of understanding for all Subsplash business units, brands, products, and features, as well as how they competitively fit into our industry and market.&nbsp;</li><li>Collaborate cross-departmentally and be a bridge between the Sales, Marketing and Product teams, as well as key stakeholders from the executive team.&nbsp;</li><li>Impact demand generation and inbound marketing, as well as client adoption and platform utilization.&nbsp;</li><li>Work with Product Management, Business Development, and the Executive team to strategically assess and review the product roadmap and establish the greatest opportunity for success and added revenue, while creating internal alignment and prioritization.&nbsp;</li><li>Work within our data warehouse to understand client/prospect segments and discover marketing opportunities to expand the Subsplash brand within our industry.&nbsp;</li><li>Be an expert on client retention data and prospect/client purchasing/buying behaviors.</li><li>Attend all Product Team Sprint Reviews to gain alignment and be a marketing advocate for the Product Team and a product advocate for the Marketing Team.</li><li>Assist Business Development teams to understand product narratives and value propositions. Periodically you may represent our products to Subsplash clients at meetings and conferences.</li><li>Manage cross-departmental stakeholder and executive relationships to create alignment around product marketing efforts.&nbsp;</li><li>Lead and influence the product marketing OKRs on a quarterly basis and ensure alignment and attainment is achieved.</li></ul><div><br><strong>Qualifications</strong></div><ul><li>Models humility, innovation, and a drive for excellence</li><li>5+ years of product marketing experience within a B2B SaaS company&nbsp;</li><li>Passionate about our products and how they can serve churches, ministries, and nonprofits.</li><li>Strong team collaboration and relational skills&nbsp;</li><li>Expert with end-to-end go-to-market campaign development, execution, and measurement</li><li>Proven ability to display positive adaptability in a scaling organization &nbsp;</li><li>Highly organized and detail oriented</li><li>In-depth understanding and experience with CRMs—Salesforce, Pardot, and Hubspot are a plus</li><li>Excellent written and verbal communication skills with solid prior experience writing copy, headlines, taglines for product marketing campaigns.&nbsp;</li><li>Experience with Tableau or other data visualization software is a plus</li><li>Ability to work remotely and with remote team members</li><li>Proven ability to problem-solve and find innovative solutions</li><li>Strong in project management and implementing effective processes</li><li>Experience managing multiple business units, brands, and products</li><li>Proven ability to consolidate and manage brands and products through mergers and acquisitions</li><li>Ability to work independently with minimal supervision moving projects and initiatives forward, while also regularly creating and presenting new and innovative business solutions</li><li>Bachelor's degree in marketing, business, or a related field is a plus</li></ul><div><br><strong>Compensation</strong></div><div>The total compensation for this role will be between $120,000 - 140,000/yr.</div><div><br><strong>Location</strong></div><div>Subsplash currently has operations in 24 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div><br>AL, AR, AZ, CO, FL, GA, ID, IA, KS, MO, MI, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.</div><div>Unfortunately, if you do not reside in one of these states, we are unable to consider your application.&nbsp;</div><div><br><strong>Benefits</strong></div><div>Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, 401k Matching, Culture Building Events&nbsp;</div><div><br><em>This position is classified as Full-time/Exempt.</em></div><div><br>Note: Employment with Subsplash is contingent upon satisfactory proof of employee’s right to work in the U.S., as required by law and upon completion of a basic background check and; Employment with Subsplash is considered “at will,” meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice.</div><div><em>Subsplash is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability or genetic information.</em></div><div><br><strong>About Subsplash</strong></div><div>Subsplash—The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world, serves 14,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash is one of the fastest growing companies in the U.S. (Inc. 5,000 Fastest Growing Companies in 2020) and has won awards for best mobile experience, been voted one of Seattle and Austin’s best places to work multiple years in a row, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip churches to make a lasting impact in our world. Our team of 280+ mission-driven people who are committed to our core values of humility, innovation, and excellence has pioneered the market with over 30-firsts for the church market including the first-ever church mobile app.&nbsp;</div><div>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to Glassdoor and see for yourself</div>

Product Marketing Manager

<div><strong>You Will Be Responsible For:</strong></div><div>The Senior Solutions Architect will be instrumental in designing and delivering advanced solutions that bridge the gap between technology and healthcare. This role requires expertise in contact center operations, omni-channel communication strategies, and the application of AI/machine learning in healthcare contexts. The successful candidate will work closely with clients and internal teams to create tailored solutions that drive innovation and efficiency in healthcare delivery.<br><br></div><div><strong>PRINCIPAL DUTIES AND JOB RESPONSIBILITIES</strong> <strong>:</strong></div><ul><li>Collaborate closely with clients to understand their unique challenges and objectives related to contact centers, omni-channel communication, AI/machine learning, and healthcare processes.</li><li>Design comprehensive and scalable solutions that integrate contact center functionalities, omni-channel communication strategies, and AI/machine learning technologies to address healthcare-specific requirements.</li><li>Develop technical proposals and presentations that effectively communicate the proposed solutions and their benefits to clients.</li><li>Lead the implementation of solutions, ensuring alignment with industry best practices, security standards, and healthcare regulations.</li><li>Provide guidance and support to development teams throughout the project lifecycle, ensuring successful delivery within established timelines and budgets.</li><li>Stay updated with emerging technologies, industry trends, and advancements in healthcare, contact center operations, and AI/machine learning.</li><li>Act as a subject matter expert in healthcare technology, offering insights and recommendations to clients and internal stakeholders.</li><li>Collaborate with cross-functional teams, including sales, product development, and project management, to ensure seamless execution of projects.</li><li>Leads the analysis of feasibility, cost ramifications, economies, or other aspects of planned or potential programs.</li><li>Manages technical relationships with key vendors and technology development companies.</li><li>Coordinate and communicate with staff members (Contact Center Leadership &amp; IT Teams) of all levels throughout the business process.</li></ul><div>Qualifications<br><br></div><div><strong>What You Will Need:<br></strong><br></div><div><strong>KNOWLEDGE AND SKILLS REQUIRED:</strong></div><ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).</li><li>Proven experience as a Solutions Architect, with a focus on contact centers, omni-channel communication, AI/machine learning, CRM, and healthcare solutions.</li><li>In-depth understanding of contact center operations, including telephony systems, IVR, workforce management, and customer engagement strategies.</li><li>Familiarity with omni-channel communication platforms and their integration with contact center solutions.</li><li>Expertise in AI/machine learning technologies and their applications in healthcare, such as predictive analytics, natural language processing, and personalized healthcare solutions.</li><li>Knowledge of healthcare regulations and compliance standards, including HIPAA.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Strong problem-solving abilities and analytical thinking.</li><li>Ability to work collaboratively in cross-functional teams and lead technical discussions with clients.</li></ul><div><br></div><div><strong><em>KNOWLEDGE AND SKILLS PREFERRED:</em></strong></div><ul><li>Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert).</li><li>Prior experience working in a healthcare IT environment.</li><li>Knowledge of CRM systems and their integration with healthcare solutions.</li><li>Experience with cloud platforms such as AWS, Azure, or Google Cloud.</li><li>Familiarity with DevOps practices and tools.</li><li>Proven track record of successful project delivery in healthcare settings.</li></ul><div><br></div><div><strong>EDUCATION AND EXPERIENCE REQUIRED:</strong></div><ul><li>Bachelor's degree</li><li>Minimum of 7 years’ experience with at least 2 years in an IT leadership role</li></ul><div><br><strong><em>EDUCATION AND EXPERIENCE PREFERRED</em></strong> <em>:</em></div><ul><li>Master’s Degree</li></ul><div><br></div><div><strong><em>LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:<br></em></strong><br></div><div><strong><em>•</em></strong> <strong><em>Project Management Professional (PMP), Certified ScrumMaster (CSM), Certified Scrum Professional (CSP)</em></strong></div><div><strong><em>•</em></strong> <strong><em>Hyperscaler Certifications:</em></strong> <strong><em>Google/AWS/Azure Solutions Architect</em></strong></div><div><strong><em>•</em></strong> <strong><em>Cloud Telephony Certifications: Five9, Microsoft Dynamics</em></strong></div><div><strong><em>•</em></strong> <strong><em>Salesforce Certifications: Technical Architect, Systems Architect</em></strong></div><div><strong><em>•</em></strong> <strong><em>Epic Certifications: Cadence, Prelude, MyChart<br></em></strong><br></div><div>This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.</div><div><br></div><div>We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.</div>

Senior Solutions Architect

<div><strong>POSITION SUMMARY:</strong></div><div>Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?&nbsp; Do you believe in our calling as Christians to welcome the least of these and love our neighbor?</div><div><br></div><div>If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.</div><div><br></div><div>We are looking for a dedicated U.S. Social Media Specialist (part-time, remote) to play a key role in enhancing our brand recognition and deepening engagement with potential supporters. In this flexible position, you will develop and work with local office and program staff to execute impactful social media strategies that turn prospects into leads, donors, and advocates for World Relief’s mission. You will oversee organic and paid social efforts (including Meta and Google ads), ensuring they are seamlessly integrated with automated campaigns, while managing content and fostering meaningful online community engagement. Your contributions will directly help us make a greater impact in the communities we serve, all while allowing you the flexibility needed to balance your professional and personal commitments.&nbsp;</div><div><br></div><h3>Role &amp; Responsibilities</h3><ul><li><em>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</em></li><li>Guide Social Media Strategy Act as a trusted advisor to U.S. Offices, developing and implementing social media strategies that drive awareness, engagement, and action. Use evidence-based insights to align local content efforts with World Relief’s goals.</li></ul><div>Content Management and Coordination</div><ul><li>Oversee content calendars and ensure strategic, consistent posting across platforms.</li><li>Collaborate with U.S. Offices to create engaging content and leverage new formats and trends.</li><li>Campaign Execution and Optimization Plan, schedule, and manage social media campaigns (organic and paid) to maximize reach and impact.</li><li>Analyze performance metrics and optimize campaigns based on data-driven insights</li><li>Support Community Engagement Engage with online communities and respond to inquiries to foster positive interactions.</li><li>Develop strategies to grow social media audiences and enhance engagement.</li><li>Facilitate Collaboration and Training Work closely with cross-functional teams to ensure consistent messaging.</li><li>Promote U.S. stories through the U.S. Content Catalog&nbsp;</li><li>Provide training and share best practices to build capacity and enhance local engagement efforts.</li></ul><div><br></div><h3>Knowledge, Skills, &amp; Abilities</h3><div><br>Analytical and Data-Driven Skills:</div><ul><li>Data-driven and curious mind.</li><li>Excellent analytical skills with the ability to interpret data and derive actionable insights.</li><li>Knowledge of key paid advertising marketing metrics and KPIs. Strong understanding of paid advertising best practices, including list management, segmentation, A/B testing, automation, and optimization.</li></ul><div><br>Communication and Copywriting:</div><ul><li>Excellent written and verbal communication skills.</li><li>Strong copywriting skills</li></ul><div><br>Collaboration and Teamwork:</div><ul><li>Strong team orientation, able to collaborate well with others, share ideas openly, and adapt plans based on input from others.</li><li>Ability to collaborate effectively with cross-functional teams, including content, visual design, and digital marketing, while also working effectively in a remote team environment.</li></ul><div><br>Adaptability and Project Management:</div><ul><li>Able to adapt to fast-paced, changing realities and needs during disaster response situations.</li><li>Strong attention to detail, with the ability to manage multiple projects and deadlines simultaneously.</li><li>Bachelor’s degree in marketing, communications, or a related field (preferred).</li></ul><div><br></div><h3>Requirements</h3><ul><li>Mature and personal Christian faith</li><li>Committed to the mission, vision, and values of World Relief</li><li>Desire to serve and empower the Church to impact vulnerable communities</li><li>Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document</li></ul><div><br>Education and Experience:</div><ul><li>Minimum of 2 years of hands-on experience in social media advertising, preferably in a nonprofit or donation-based organization.</li></ul><div><br>Technical Proficiency:</div><ul><li>Proficiency with platforms such as Meta Business Suite, Google Ads, and other relevant tools.</li></ul><div><br></div><div>Salary: $27.50 - $30 an hour</div><div><br><strong>World Relief offers a competitive benefits package (25 hours + per week):</strong></div><div>&nbsp;</div><div>- Medical, Dental, Vision</div><div>- Offer 16 company Paid Holidays + 4 additional Personal days per year!</div><div>- Paid Sick and Vacation Time</div><div>- Paid Parental Leave (12 weeks for qualified employees)</div><div>- FSAs: Medical &amp; Dependent Care, &amp; Commuter Funding</div><div>- Supplemental Life Insurance (employee, spouse, and children)</div><div>- Critical Illness, Hospital Indemnity, and Accident insurance policies</div><div>- Legal Shield Insurance</div><div>&nbsp;</div><div>World Relief pays 100% for eligible employees:</div><div>- Group Term Life (employee, spouse, and children)</div><div>- Long Term &amp; Short-term Disability</div><div>- Accidental Death and Dismemberment (AD&amp;D)</div><div>- Long Distance Travel Insurance</div><div><br></div><div><strong>World Relief offers a competitive benefits package for Part-time positions (less than 25 hours per week):&nbsp;</strong></div><div>- Offer 16 Paid Holidays</div><div>- Sick time available as required by state/local law</div><div><br></div><div><strong>All part-time employees are eligible for the following benefits:</strong></div><div>- Employee Assistance Program (EAP)</div><div><br></div><div><strong>World Relief - Retirement:</strong></div><div>- Eligibility: After 1000 hours in a year&nbsp;</div><div>- Automatically enrolled at 4%&nbsp;</div><div>- 401K &amp; Roth through Fidelity&nbsp;</div><div>- WR matches up to 4%, then an additional quarter percent up to 10% &nbsp;</div><div>&nbsp;</div><div><strong>World Relief Discounts (Immediately Eligible):</strong></div><div>- Verizon</div><div>- Pet Insurance through Nationwide</div><div>- Home and Auto insurance through Liberty Mutual</div><div>- Working Advantage Discount Program</div><div>- Active &amp; Fit Gym Membership</div><div>&nbsp;</div><div><em>World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.</em></div><div><br><strong>ORGANIZATION SUMMARY:</strong></div><div>World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.</div><div>&nbsp;</div><div>In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.</div>

Social Media Strategy Specialist - Part Time

<div><strong>Base Pay Range: $130,000 - $160,000</strong></div><div><br>Our headquarters are located in Central Florida, Melbourne to be specific. While we prefer hiring someone who can work onsite, we are also open to hiring a fully remote candidate who meets all the minimum requirements. We are set up to employ remotely in the following states: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV.</div><div><br><strong>Who We Are</strong></div><div>At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief.</div><div><br><strong>The Team</strong></div><div>Everyone at Christian Care Ministry agrees to our <a href="https://mychristiancare.org/our-ministry/who-we-are/Statement-of-Faith/">Statement of Faith</a> which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.</div><div><br><strong>The Role</strong></div><div>The Senior Software Solutions Architect (SSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The SSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, and working directly with the software delivery team to ensure quality development and release of features. The SSA coordinates with our project managers, executive sponsors, and departmental “business owners” to ensure organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy.</div><div><br>From a scrum team perspective, the Senior Solutions Architect acts as the “Technical Product Owner” within their value stream. This includes:</div><ul><li>Posing critical discovery questions during the requirements-gathering process to ensure a clear understanding of what CCM is trying to solve</li><li>Performing feasibility-analysis on initiative requirements, understanding what we can implement through modifications to our current architecture and what depends on new architecture being built</li><li>Assembling feature roadmaps, staging for dependencies, and ensuring iterative and incremental delivery to satisfy initiative requirements</li><li>Documenting features with functional design – coordinating with UX Researchers/Designers, Enterprise/Systems Architects, Vendors, Security/Compliance, and Production Operations to capture the intended functional design</li><li>Authoring and leading the grooming of user stories for their scrum team</li><li>Prioritizing at the feature and user story level, ensuring that scrum team deliverables align with overall organizational goals</li><li>Mentoring and leading team members</li></ul><div><br><strong>The Senior Solutions Architect – Financial Solutions specifically focuses on CCM’s value stream related to:</strong></div><ul><li>Billing (invoicing, payments processing)</li><li>Banking (including KYC/AML, ACH, RTP, FedNow, Account Ownership Verification)</li><li>Pricing (including quoting, coupons, etc)</li><li>Need Sharing (the movement of funds between bank accounts to facilitate payments to healthcare providers).</li></ul><div><br><strong>In particular, we are seeking an individual with experience in, and excitement for, FinTech integrations</strong>. Some Fintechs you may have worked with include: Stripe, Tabapay, Plaid, Alloy, Socure, Authorize.net, and more.</div><div><br><strong>Essential Job Duties &amp; Responsibilities</strong></div><ul><li>Craft value stream software feature roadmaps, prioritizing stakeholder feature delivery alongside architectural improvements</li><li>Translate requirements into end user / stakeholder-readable Functional Design documents</li><li>Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person)</li><li>Properly scope, design, and size business feature delivery efforts</li><li>Provide direction and guidance on solution architecture to the IT Delivery teams through functional design specifications and feature specifications</li><li>Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, etc.)</li><li>Serve as Product Owner for Agile Software Delivery teams</li><li>Participate in Design and Sprint sessions following Scrum methodology</li><li>Manage time effectively, communicating project status accurately to Project Managers</li><li>Design with guidance from the Enterprise/Systems Architects, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns</li><li>Work with the manager of Design and Architecture to design value stream roadmaps to best align with business strategy</li><li>Mentor Software Developers, and User Experience designers in requirements elicitation, functional design, and decomposition</li><li>Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem-resolution to facilitate success</li><li>Support vendor evaluations - provide recommendations and assessment scoring</li><li>Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional solution requirements that would not be clear to the business</li><li>Drive the sourcing of new solutions to help generate improvements to processes</li><li>Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII</li><li>Contribute to the exercise and expression of the Ministry’s Christian beliefs</li><li>Other duties as assigned</li></ul><div><br><strong>Essential Skills &amp; Abilities</strong></div><ul><li>Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions</li><li>Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology</li><li>Ability to functionally design &amp; specify complex solutions, including As-Is and To-Be diagrams (both user and data flow), functional requirement definition via user stories (As a __, I want __ so I can ___), and functional acceptance criteria definition (Given __ when __ then __)</li><li>Working knowledge of business process modeling and collaboration tools (Jira, MS Teams, Confluence)</li><li>Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level</li><li>Strong experience designing for Full Stack application development teams using a variety of languages</li><li>Working knowledge of web-focused software architecture including Single-Page Applications, RESTful JSON APIs, Databases, Message Queueing and Pub/Sub</li><li>Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)</li><li>Serve as a proven expert of technology with expertise in the design, creation, management, and business use of large enterprise applications</li><li>Jedi-like ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success</li><li>Ability to work in a fast-paced environment, multi-project environment, meeting commitments and deadlines</li><li>Ability to effectively utilize a User Experience team for user research, interaction design, information architecture, user interface design, and usability evaluation</li><li>Ability to lead assessment of development budgets and schedules</li><li>Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and HAVE FUN</li></ul><div><br><strong>Core Competencies/Demonstrable Behaviors</strong></div><ul><li>Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</li><li>Manages complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems</li><li>Customer focus - Building strong customer relationships and delivering customer-centric solutions.</li><li>Tech savvy - Anticipating and adopting innovations in business-building digital technology applications</li><li>Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement</li></ul><div><br><strong>Education and/or Experience</strong></div><ul><li>Prior industry experience in designing and building solutions for banking, billing, or payments processing <em>required</em></li><li>Bachelor’s degree with 10+ years experience in software solution design and implementation of complex IT projects OR 15+ years experience in software solution design and implementation of complex IT projects <em>required</em></li><li>7+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated <em>required</em></li><li>Experience with domain-driven software architecture, system integration, software development, and data modeling <em>required</em></li><li>Master’s degree is <em>a plus</em> – either in technology or business (MBA)</li><li>Agile software development experience (certified Product Owner <em>preferred</em>)</li><li>Experience in a healthcare-related field <em>preferred</em></li><li>Experience as a Solution Architect in the health plan industry <em>preferred</em></li></ul><div><br><strong>Incentives &amp; Benefits</strong></div><div>We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.</div><div>For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:</div><ul><li>100% paid Medical for employees/99% for family</li><li>Generous employer Health Savings Account (HSA) contributions</li><li>Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance</li><li>6 weeks of paid parental leave (for both mom and dad)</li><li>Dental - two plans to choose from</li><li>Vision</li><li>Short-term Disability</li><li>Accident, Critical Illness, Hospital Indemnity</li><li>401(k) – up to 4% match on ROTH or Traditional contributions</li><li>Generous paid-time off and 11 paid holidays</li><li>Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo&nbsp;</li><li>Employee Assistance Program including no cost, in-person mental health visits and employee discounts</li><li>Monetary Anniversary Awards Program</li><li>Monetary Birthday Awards</li></ul>

Sr. Software Solutions Architect - Financial Solutions

<div>A Community Manager ensures that our audience on social media platforms are being nurtured and responded to. This individual is a “people person” and enjoys engaging with people as well as providing excellent customer service to the online community.</div><div><br></div><div><strong>FOR THIS POSITION:</strong></div><ul><li>Build relationships with FamilyLife’s online community on social platforms</li><li>Deploy social listening tools to monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts that may affect brand reputation</li><li>Publish content that meets the brand’s communication style</li><li>Engage with the online community and respond to comments and requests in a timely manner.</li><li>Monitor comments on posts and engage with them. “Like” all positive, helpful comments and respond to those that merit a response.</li><li>Use effective communication methods to increase followers to social media accounts.</li><li>Research trending topics, hashtags, and videos relating to FamilyLife brand</li><li>Assist with fostering new relationships with key influencers within the community</li><li>Monitor reviews of our Facebook page, and leave a comment for those that give us 5 stars.</li><li>Assist with creating content strategy to announce and educate the FamilyLife online community on new offerings</li><li>Monitor and provide feedback on engagement/conversation via social media channels to Social Media Manager</li><li>Assist with creating engaging content and videos for all social media platforms</li><li>Stay up-to-date with current FamilyLife blogs, podcast, event, products, etc</li><li>Stay up-to-date with the latest industry and digital trends</li><li>Facilitate and participate in online events to build community and boost brand awareness, events, or products</li></ul>

Community Manager

<div><em>Candidates local to Phoenix, AZ will be prioritized at this time</em></div><div><br><strong>Position Summary</strong></div><div>We are seeking a strategic and results-driven Director of Customer Success to lead our quota carrying Mid Market and Enterprise Customer Success teams. Reporting to our Chief Customer Officer, you will be responsible for ensuring our customers achieve their desired outcomes while maximizing the value they receive from our products and services. You will also own retention and expansion for all Virtuous customers across all Virtuous products. This role requires a blend of people leadership, strategic thinking, and hands-on execution to drive customer retention, renewals, and revenue growth.&nbsp;</div><div><br><strong>Responsibilities</strong></div><ul><li><strong>Own and optimize customer journey</strong><ul><li>Establish and promote a vision for an exceptional end-to-end customer experience tailored to the unique needs of nonprofits</li><li>Create standardized Success Plans for customers across all Virtuous product lines, ensuring consistency and excellence in service delivery</li><li>Define and oversee key lifecycle processes, including the executive sponsor program to build strategic relationships, executive business Review processes to assess satisfaction and growth opportunities, and renewal and expansion playbooks to drive customer renewals and product usage</li><li>Develop standard presentation materials for lifecycle plays, ensuring all customer-facing teams have the tools they need to effectively communicate value and progress</li><li>Personally manage escalations from your direct reports, and follow a methodical escalation process to Chief Customer Officer and/or customer executive sponsors</li></ul></li><li><strong>Drive customer value</strong><ul><li>Collaborate with Director of Customer Onboarding and Services to optimize time to value</li><li>Understand change management best practices for nonprofits</li><li>Enable CSMs to deeply understand our customers’ objectives and become a trusted right-hand advisor</li><li>Define, drive, and demonstrate the value (ROI) delivered to customers</li><li>Collaborate with Marketing to generate customer facing resources that enable CSM retention and expansion opportunities</li></ul></li><li><strong>Lead cross-functionally to drive customer success</strong><ul><li>Define organization-wide responsibilities for each stage of the customer journey</li><li>Gather feedback from other departments, including Sales, Services, Support, Product, and others, to improve the customer experience</li><li>Collaborate with other Virtuous leaders to refine company-wide definition of ideal customer profile</li><li>Help foster company-wide culture of Customer Success</li></ul></li><li><strong>Maximize CS specific platforms and tools</strong><ul><li>Facilitate the adoption of essential processes in ChurnZero</li><li>Ensure ChurnZero is our company’s single source of truth for customer health</li><li>Create and/or refine dashboards to measure customer success</li><li>Work with CCO and CX Operations Manager to refine ChurnZero ChurnScores periodically over time</li><li>Generate strategies for high-touch teams to leverage ChurnZero and enhance low-touch digital customer journeys</li></ul></li><li><strong>Own key metrics for your team and for Virtuous</strong><ul><li>Gross renewal rate</li><li>Net renewal rate</li><li>Expansion revenue</li><li>Virtuous Payments Growth Rate</li><li>Customer generated stage 2 pipeline for sales</li><li>NPS</li><li>Employee NPS</li><li>Own the financial model for your team, including projections of costs and new hires, and forecasts of renewal and upsell rates</li></ul></li><li><strong>Recruit, mentor, and inspire a world-class team</strong><ul><li>Build a pipeline of great CSM candidates to meet the needs of our quickly growing team.</li><li>Establish an effective interview process</li><li>Establish performance expectations and growth paths for team members and provide regular relevant feedback</li><li>Transition out underperforming team members</li><li>Develop enablement strategies for CSMs</li><li>Cultivate a culture of customer delight by adopting a "best for Virtuous, best for the customer" approach.</li><li>Revise CSM compensation plans annually or as necessary</li><li>Determine the segmentation of the customer base and align the team structure and levels accordingly</li></ul></li></ul><div><br><strong>You Must Have</strong></div><ul><li>6+ years of experience in Customer Success or Account Management roles, with at least 3+ years in a leadership capacity</li><li>Experience overseeing managers</li><li>Proven track record of managing a Customer Success team and driving team performance metrics</li><li>Strong understanding of SaaS business models and experience in a SaaS environment&nbsp;</li><li>Nonprofit knowledge and experience preferred&nbsp;</li><li>Exceptional leadership, communication, and interpersonal skills</li><li>Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions</li><li>Experience implementing and/or managing customer success platforms or CRM systems (e.g., Hubspot, ChurnZero) is a plus</li></ul><div><br><strong>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul><div><br><strong>About Us</strong></div><div>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div>&nbsp;</div><div>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul>

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