<div><strong>Who We Are<br></strong><br></div><div>CV (Christian Vision) is a global organization that exists to introduce people to Jesus and encourage them to become his true followers. Founded in 1988 by Robert Edmiston, CV is driven by a pioneering spirit embracing creativity and innovation to advance evangelism through new horizons, in both physical and digital realms.</div><div><br></div><div><strong>Job overview<br></strong><br></div><div>We are seeking a skilled, creative, and strategic<strong> Bot Creator</strong> who shares our passion for evangelism and wants to join our dynamic team. The Bot Creator is responsible for setting up, testing, implementing, and maintaining chatbot and automation solutions across various platforms to support Social Direct’s goals. It involves hands-on work to build, update, and troubleshoot chatbots while managing project details and ensuring all tasks are completed accurately and on time. The position focuses on practical implementation, administration, and quality assurance, ensuring bots are tested, compliant, and effective. The candidate will collaborate with tech, data, and localisation teams, maintaining strong communication and documentation. This role suits someone with excellent attention to detail, strong organisational skills, and the ability to manage multiple priorities while confidently executing chatbot tasks—rather than deep technical expertise.<br><br></div><div><strong>Specific Responsibilities<br></strong><br></div><ul><li>Set up, test, and maintain chatbots and automation bots across platforms such as websites, messaging apps, and social media.</li><li>Configure, update, and troubleshoot chatbot systems to ensure all components function accurately and efficiently.</li><li>Deploy and test bots, focusing on functionality, accuracy, and issue resolution, while documenting results clearly.</li><li>Track, analyse, and report A/B test outcomes, presenting findings in a structured and actionable format.</li><li>Support the design of intuitive, user-friendly customer journeys for seekers and users across all chatbot interactions.</li><li>Collaborate closely with Localisation Manager, Localisation, and Tech teams to ensure alignment with Social Direct’s strategic objectives.</li><li>Prepare and maintain detailed documentation, spreadsheets, and reports on chatbot configurations, updates, and performance.</li><li>Maintain consistency in tone, accuracy, and messaging across all bots, including managing multi-language translations with localisation teams.</li><li>Manage deadlines, monitor implementation progress, and ensure deliverables meet quality and performance standards.</li><li>Understand and apply chatbot data analysis to monitor quality, accuracy, and user experience.</li><li>Contribute to product roadmaps, sprint planning, and feature development through effective coordination, reporting, and follow-up.</li><li>Act as the main point of contact for chatbot updates, ensuring clear communication, compliance with platform policies, and strong version control for long-term scalability.</li><li>As part of a global organisation, you will be required to collaborate across time zones, which may involve out-of-hours availability.<br><br>&nbsp;</li></ul><div><strong>General Responsibilities<br></strong><br></div><div>Fulfil all duties outlined above for this specific role, and as directed below for all team members within CV. This includes, but is not limited to:<br><br></div><ul><li>Actively pursue personal, professional, and spiritual growth.</li><li>Contribute positively to our team culture by upholding CV’s values in attitude and action.</li><li>Comply with all CV policies, procedures, and regulatory requirements.</li><li>Maintain confidentiality and demonstrate integrity in all matters.</li><li>Engage fully in staff and team meetings, collaboration, and communication.</li><li>Commit to continuous learning and development as needed for the role.</li><li>Foster respectful, clear, and constructive communication across all interactions.</li><li>A practising Christian in full agreement with the CV Statement of Faith.&nbsp;</li><li>Actively involved in a local church or Christian faith community.&nbsp;</li><li>Committed to living according to biblical values.</li></ul><div>&nbsp;</div><div><strong>Skills, Experience and Education<br></strong><br></div><ul><li>Strong hands-on administrative and implementation skills with excellent attention to detail.</li><li>Experience managing or executing digital projects, workflows, or content operations.</li><li>Ability to follow established processes and document outcomes accurately.</li><li>Strong collaboration skills with cross-functional teams</li><li>Comfortable working with multi-language chatbots and collaborating with international teams.</li><li>Analytical and organised, with a focus on delivering high-quality, error-free work.</li><li>Comfortable working in a fast-paced, agile environment</li><li>Proficiency in using spreadsheets, dashboards, task management tools, or project tracking software</li><li>No advanced technical expertise required, but willingness to learn and confidently use chatbot platforms and automation tools is essential.</li><li>Bachelor’s degree or 2 years experience in Administration, Operations, Communications, or Project Management.</li></ul>

Bot Creator

<div>Are you passionate about welcoming people into deeper formation with Jesus through thoughtful, pastoral care in digital spaces?</div><div><br></div><div><strong>About the Role</strong></div><div><strong>Our Vision for this Role</strong></div><div>The Audience Care Associate will be the caring, pastoral presence behind our email and social media communications. You'll respond to people who reach out with questions about our resources, prayer requests, technical support needs, and spiritual formation questions. This role is about ensuring that every person who engages with Practicing the Way feels genuinely welcomed, heard, and supported in their journey of apprenticeship to Jesus. You'll help us maintain our commitment to hospitality and presence with the hundreds of people who reach out to us each month across various platforms.</div><div><br><strong>Specifics for What This Role Does</strong></div><div><strong>Audience Care &amp; Communication</strong></div><ul><li>Monitor and respond to inbound communications from email addresses (info@, hello@, etc.) and social media platforms (Instagram, Facebook)</li><li>Use existing response templates to address common questions about resources, practices, giving, subscriptions, and technical issues</li><li>Draft compassionate, theologically sound responses to unique pastoral and spiritual formation questions</li><li>Triage complex inquiries to appropriate team members when needed</li><li>Document new question patterns and suggest template improvements</li></ul><div><br><strong>Systems &amp; Process Support</strong></div><ul><li>Help maintain organization in email management systems</li><li>Track common inquiry themes and sentiment for monthly reporting</li><li>Assist in updating and refining response templates to reflect PTW's voice and values</li><li>Contribute to improving efficiency and hospitality in our audience care processes</li></ul><div><br></div><div><strong>About the Ideal Candidate</strong></div><div>Committed Apprentice of Jesus: Your lifestyle reflects the lifestyle of Jesus, and you are continually arranging your life around being with him, becoming like him, and doing what he would do if he were you. You are an active member in a local church, and affirm our Statement of Faith (as an integrated auxiliary of Bridgetown Church, we share our statement of faith).</div><div><br>Pastoral Heart with Written Clarity: You have a genuine care for people and can express warmth and theological sensitivity in writing. You know how to balance being welcoming with being clear and helpful.</div><div>Systems Thinker: You notice patterns and can think about how to improve processes. You're comfortable with templates and systems while maintaining authentic, personalized care.</div><div><br>Self-Directed and Responsive: You can work asynchronously with minimal supervision, prioritize effectively, and respond to people in a timely manner. You're comfortable managing your own workflow.</div><div>Spiritually and Emotionally Mature: You can engage with people's pastoral and spiritual questions thoughtfully, knowing when to offer guidance and when to escalate to team members with more experience.</div><div><br></div><div><strong>Details</strong></div><div>Employment Type: Part-time employee<br>Time Commitment: 10-15 hours per week, primarily asynchronous<br>Location: Remote<br>Compensation: Hourly ($15-$20/hr) (Note: at Practicing the Way, we're always trying to balance generosity and fairness as we think about compensation. But as a nonprofit organization, we can't always offer the highest salaries, so we'd encourage you to consider that as you apply. We'll talk about compensation shortly after the application stage.)</div><div><br></div><div>Skills &amp; Qualities We're Looking For (Acts 6:3)</div><div>Qualifications:</div><ul><li>Strong written communication skills with attention to tone and clarity</li><li>Comfortable with technology and learning new systems (email platforms, social media, project management tools)</li><li>Experience with pastoral care, ministry communications, or customer service is helpful but not required</li><li>Familiarity with Practicing the Way's resources and values preferred</li></ul><div>Qualities of the Ideal Candidate:</div><ol><li>Pastoral Sensitivity: You can discern when someone needs encouragement, practical help, or deeper pastoral support</li><li>Excellent Written Communication: You write with clarity, warmth, and appropriate theological understanding</li><li>Detail-Oriented: You notice patterns, track details, and ensure nothing falls through the cracks</li><li>Process-Minded: You think about how systems and templates can serve people better while maintaining authentic care</li><li>Emotionally Healthy: You can engage with people's struggles and questions without becoming overwhelmed or overly involved</li></ol>

Audience Care Associate

<div>Want to make a difference? Join an organization committed to sharing the hope of true transformation with those impacted by incarceration for nearly 50 years.<br><br>Prison Fellowship® is the nation’s largest Christian nonprofit equipping the Church to serve currently and formerly incarcerated people and their families, and to advocate for justice and human dignity. Prison Fellowship and its church partners encounter Jesus with those behind bars, breaking cycles of crime and prayerfully anticipating a revival of justice, mercy, and hope in our culture.<br><br>Prison Fellowship® is an organization committed to the highest standards of conduct, ethics and Christian values. Our conduct is guided by and grounded in the Bible, as reflected in our Statement of Faith below.<br><br><strong>What we are looking for: </strong>&nbsp;<br><br>A driven and mission-focused lead project manager to serve as the marketing liaison for assigned clients and to work in collaboration with marketing team members to implement strategic marketing plans and ensure marketing collateral and campaigns are executed on time and per the brand strategy and guidelines.<br><br></div><div><strong>Expectations of this role:<br></strong><br></div><ul><li>Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions</li><li>Serve as the main POC for all marketing-related activities for assigned client(s), including, but not limited to, resource collection, collateral creation, marketing and development campaign plans, advertising, creative, messaging, event materials, and reporting</li><li>Help set up and monitor project progress and serve as marketing project lead to ensure projects are on scheduled and aligned with the creative brief</li><li>Partner with marketing leadership, relevant project manager colleagues and client leads, develop and implement campaigns as necessary</li><li>Offer timely communication to marketing team members and internal clients, keeping all parties updated on any project status changes</li></ul><div><br><strong>Qualifications:</strong></div><ul><li>3+ years of project management and implementation experience; marketing certifications may be beneficial</li><li>Bachelor’s degree or equivalent combination training and experience</li><li>Proficiency in Microsoft Office; expert knowledge of project management tools (Wrike, Smartsheet)</li><li>Solid project management experience and knowledge of strategic marketing plan implementation and execution with ability to translate strategy into deliverables and timelines</li><li>Demonstrated ability to manage and prioritize a large number of projects at one time and meet tight deadlines in a fast-paced environment</li><li>Excellent written and oral communication skills; creative/critical thinking skills</li><li><em>This is a remote position located in the US requiring the ability to travel up to 5%&nbsp;</em></li></ul><div><br><strong>What we offer: </strong><br><br>At Prison Fellowship, our goal is to support the total well-being of all our employees. Our benefit offerings for full-time employees include health, dental, vision, life, and disability insurance, retirement account funding, flexible spending accounts, paid maternity and parental leave benefits, and more. Our outstanding benefits package includes paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. In addition, we offer a team-oriented, mission-driven, supportive environment with cutting-edge technology solutions and tremendous opportunity for growth and development.<br><br>Salary at Prison Fellowship is determined by a variety of factors. For this position, the salary range is projected to be between $60,000 and $75,000.<br><br></div><div>Visit the employment page on our website to learn more about Prison Fellowship.<br><br></div><div>Check out our YouTube channel to see how Prison Fellowship is transforming lives!<br><br></div><div><strong>OUR STATEMENT OF FAITH<br></strong><br></div><div><strong>The Foundation of What We Believe<br></strong><br></div><div>As a Christian organization, Prison Fellowship believes in the full authority of the Bible as God’s inspired word and the complete tenets of the Apostles’ Creed and the Nicene Creeds.<br><br></div><div>We believe in one God, Creator and Lord of the Universe, the co-eternal Trinity; Father, Son, and Holy Spirit. We believe that Jesus Christ, God’s Son, was conceived by the Holy Spirit, born of the Virgin Mary, lived a sinless life, died a substitutionary atoning death on the cross, rose bodily from the dead and ascended to heaven where, as truly God and truly man, He is the only mediator between God and man. We believe that the Bible is God’s authoritative and inspired Word, without error in all its teachings.<br><br></div><div><strong>How We Are Compelled to Live and to Act<br></strong><br></div><div>We believe that Christians, both individually and corporately, must submit to the Bible, as God’s authoritative, divine and inspired Word, in all matters of belief and conduct.<br><br></div><div><strong>How Our Mission and Our Approach is Shaped<br></strong><br></div><div>Prison Fellowship exists to bring glory to God and share His truth and love with those we serve, our employees, volunteers, and communities, according to scriptural truths.<br><br></div><div>Our Mission is to help restore those affected by crime and incarceration. This Mission is founded on the biblical conviction that all people are created in God's image and that no life is beyond God's reach.<br><br></div><div>Therefore, we believe that a restorative approach to prisoners, former prisoners, and all those affected by crime and incarceration reflects the God-given dignity and potential of every person and can help individual lives and communities flourish.<br><br></div><div><strong>What the Hope of Jesus Means for Others<br></strong><br></div><div>We believe that Jesus—Himself brought to trial, executed, buried, and brought to life again—offers hope, healing, and a new purpose for each life. He can make even the most broken people and situations affected by crime and incarceration whole again.<br><br></div><div><strong>What this Means for Communities<br></strong><br></div><div>Through an amazing awakening to new hope and life purpose available through Jesus, those who once broke the law are transformed and mobilized to serve their neighbors, replacing the cycle of crime with a cycle of renewal that restores entire communities. Because the Bible calls us to remember and visit those in prison, we believe that every Christian is compelled to contribute to this restorative cycle.</div>

Project Manager

<div>The UI/UX Design Lead serves as a critical bridge between marketing strategy and technology implementation. They translate brand vision and campaign goals into clear, intuitive, and accessible user experiences, ensuring that design decisions are both understandable to non-technical stakeholders and feasible for engineering teams.<br><br>Global Media Outreach harnesses the power of digital technology to spread the gospel around the globe. Through advanced data-driven strategies, we connect with millions, fostering their spiritual growth in Christ. We aim to offer every person on Earth the chance to discover Jesus via various digital channels, creating a faith-based community that unites volunteers with individuals worldwide seeking spiritual enlightenment.</div><div><br>This role requires extensive collaboration with the marketing team to ensure that all digital experiences consistently reflect our brand’s standards, messaging, tone, and visual identity. The <strong>UI/UX Design Lead</strong> serves as a critical bridge between marketing strategy and technology implementation. They translate brand vision and campaign goals into clear, intuitive, and accessible user experiences, ensuring that design decisions are both understandable to non-technical stakeholders and feasible for engineering teams.<br><br>Reporting to the Director of Engineering, this position requires close collaboration with the Sr. Solutions Director and various cross-functional leaders to ensure alignment between creative vision, usability standards, and execution throughout the organization.</div><div>&nbsp;<br><br></div><div><strong>Responsibilities of the Role<br></strong>As a UX/UI Design Lead at Global Media Outreach, you will be responsible for:</div><div>&nbsp;</div><div><strong>Research &amp; Discovery</strong></div><ul><li>Conduct user research through interviews, surveys, usability testing, and analytics to understand user behaviors and pain points.</li><li>Translate insights into personas, user journeys, and design recommendations.</li><li>Collaborate with product managers and engineers to align design work with user needs and business goals.</li></ul><div><br></div><div><strong>Design &amp; Prototyping</strong></div><ul><li>Ability to execute and follow brand standards and guidelines.</li><li>Create wireframes, user flows, mockups, and high-fidelity interactive prototypes.</li><li>Design intuitive conversational user experiences for chatbots and virtual assistants, leveraging principles of conversational design, user intent modeling, and natural language flows.</li><li>Maintain and evolve our design systems and UI component libraries.</li><li>Ensure all designs are accessible, responsive, aligned with modern UX/UI standards, and technically feasible for implementation within engineering constraints.</li><li>Ensure visual design, messaging, and user experience consistently reflect organizational brand values and ministry mission across all platforms</li></ul><div>&nbsp;</div><div><strong>Collaboration &amp; Iteration</strong></div><ul><li>Work closely with engineering teams to ensure seamless implementation of designs and provide support during development.</li><li>Participate in sprint planning and reviews, contributing to the continuous improvement of design-development workflows.</li><li>Iterate on designs based on team feedback, testing, and performance data.</li><li>Establish regular design review processes that include key stakeholders, such as executive leadership and the marketing team.</li></ul><div>&nbsp;</div><div><strong>Experience Optimization</strong></div><ul><li>Champion the voice of the user across all projects, balancing usability, performance, and visual excellence.</li><li>Monitor user engagement and identify opportunities to improve key workflows and interfaces.</li><li>Advocate for design best practices and accessibility standards across the organization.</li></ul><div>&nbsp;</div><div><strong>Brand Stewardship &amp; Marketing Collaboration</strong></div><ul><li>Serve as primary liaison between technology and marketing teams for all brand-related design decisions</li><li>Collaborate with the marketing team on branded design requirements, ensuring seamless integration and consistency</li><li>Participate in brand strategy discussions and translate brand positioning into digital experience principles</li></ul><div>&nbsp;</div><div><strong>Skill Requirements for the Role</strong></div><ul><li>Bachelor’s degree (or equivalent experience) in UX design, interaction design, human-computer interaction, psychology, graphic design, or a related discipline</li><li>5+ years of professional experience in UX/UI design, preferably in a technology or nonprofit environment</li><li>Strong portfolio showcasing design deliverables such as research artifacts, personas, wireframes, prototypes, visual designs, and design system components</li><li>Proficiency in industry tools such as Figma, Adobe XD, Sketch, InVision, or similar; staging via Zeplin, Miro, or equivalents.</li><li>Excellent understanding of UX/UI principles, including typography, color theory, responsive design, accessibility (WCAG), design thinking, and usability heuristics</li><li>Ability to clearly communicate design rationale to technical and non-technical stakeholders.</li><li>Experience working within agile teams and collaborating closely with product managers and developers.</li><li>Brand management and design system governance experience with demonstrated ability to maintain consistency across multiple channels and teams.</li><li>Cross-functional leadership skills with experience managing stakeholder relationships between technical and marketing teams.</li><li>Strategic thinking abilities to align design decisions with broader marketing and ministry objectives.</li></ul><div>&nbsp;</div><div><strong>Bonus Skills</strong></div><ul><li>Experience in a faith-based or non-profit organization.</li><li>Understanding of UX principles and the ability to collaborate with UX/UI designers to ensure technical projects align with human-centered design.</li><li>Membership in a recognized UX/UI professional organization (e.g. UXPA, IxDA, or IxDF) is highly desirable.</li><li>Experience with change management processes and methodologies to effectively guide teams through transitions and new implementations.</li><li>Certification in Agile or Scrum methodologies (e.g., Certified ScrumMaster, PMI-ACP) to demonstrate expertise in agile project management practices.</li></ul><div>&nbsp;</div><div><strong>Additional Requirements</strong></div><ul><li>This position is fully remote.</li><li>Only U.S.-based applicants will be considered.</li><li>Applicants must be authorized to work in the U.S.</li><li>Alignment with our Statement of Faith is required.</li></ul><div>&nbsp;</div><div><strong>To Apply<br></strong>If you have a passion for using your skills for Gospel purposes, we encourage you to apply. Please submit your <strong>resume</strong> and a <strong>cover letter below</strong>. Your cover letter should detail your interest in joining Global Media Outreach and highlight your experience and skills.</div><div>&nbsp;<br>Join us in our mission to make a significant global impact through innovative digital means, spreading the gospel and connecting people with the message of Jesus Christ!</div>

UX/UI Design Lead

<div>What would it be like to use your gifts in strategy, technology, innovation, and operations to build an agile infrastructure for ministry growth? Here at Alpha Canada, that is what we do and who we do it with everyday.&nbsp;<br><br></div><div>This role bridges vision and execution—Leading the translation of strategic priorities into practical structures, processes, and rhythms across the organization. This is a leadership role focused on <strong>mobilizing people, guiding innovative change, and stewarding organizational health</strong> as Alpha Canada grows. The Director of Technology &amp; Operations ensures that Alpha Canada’s vision is supported by strong, scalable operational and technical systems.&nbsp;<br><br></div><div><strong>What we’re looking for</strong></div><div>We are looking for an entrepreneurial, collaborative leader who works closely with every team, executive leadership, and ministry partners to help the organization operate with integrity, excellence, and faithfulness. You will serve as the overseer for organization-wide system and process decisions while building alongside leaders and staff. This role requires someone who can lead through influence, guide teams through change, and make thoughtful decisions that balance innovation, stewardship, and care for people. We are interested in a candidate who is comfortable working in ambiguity, leading others through it, and designing structures. The ideal candidate has a stewardship mindset and is capable of navigating complexity to lead with calm and clarity. You should be an early-adopter of digital tools with strong strategic thinking paired with hands-on operational leadership, execution, and the ability to bring others with you.<br><br></div><div><strong>What You Get to Do</strong></div><ul><li><strong>Design Systems for Growth:</strong> Lead the design and implementation of operational systems and tools that support long-term scalable growth.</li><li><strong>Lead Digital Strategy:</strong> Provide leadership and oversight of the ministry’s software stack and steward the selection and use of digital tools.</li><li><strong>Drive Automation:</strong> Develop automation and digital solutions that empower staff to focus more deeply on ministry work.</li><li><strong>Champion Adoption:</strong> Lead organizational change and adoption, ensuring consistent, agreed-upon systems and workflows consistently understood, adopted, and sustained across teams, while supporting leaders and staff through transitions.</li><li><strong>Manage Risk:</strong> Maintain an organizational risk register with data and technology</li><li><strong>Operational Leadership:</strong> Oversee agile organizational operations and provide leadership to staff in Salesforce, data, and IT management.</li><li><strong>Facilitate Collaboration:</strong> Establish and steward operational rhythms that support cross-team collaboration and identify bottlenecks to efficiency.</li><li><strong>Champion a culture of thoughtful experimentation</strong>, piloting new tools, processes, and approaches to improve effectiveness while balancing risk and stewardship.</li></ul>

Director of Technology and Operations

<div><strong>About GiveDirectly</strong></div><div>GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty.</div><div><br>GD has raised over $1B since launching in 2011, delivered cash to more than 1.5 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.</div><div><br>Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. From software engineers to seasoned humanitarian workers, former management consultants to public servants, researchers to field operations -- it’s an incredible group of people.</div><div><br>Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision making, and strive to build an ambitious, dynamic and high performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit.</div><div><br>We work hard to create an environment in which all our team members can thrive, succeed and grow.&nbsp; We support flexibility, take care of each other, have fun, and create professional growth opportunities.</div><div><br><strong>Level:</strong> Senior Manager<br><strong>Location:</strong> Remote<br><strong>Reports To: </strong>&nbsp;Sr. Director of Communications</div><div><br><strong>About the Role</strong></div><div>We are seeking a Social Content Lead to lead GiveDirectly’s presence across our social platforms, focusing on brand building, audience building, reach/engagement, and lead generation to drive our top level goal: <strong>raise more money to be delivered to people in extreme poverty</strong>. &nbsp;</div><div><br>This senior manager would own execution &amp; strategy across GiveDirectly primary public accounts (LinkedIn, X, Instagram), other platforms( Substack, YouTube, Facebook, BlueSky, TikTok, Reddit, podcast, &amp; newsletter) and paid collaborations with online creators (e.g. Elsa, Blair, Simon), while also supporting our principles with their thought leadership accounts (e.g. Nick, Caroline, Caitlin).&nbsp;</div><div><br>This is a new role that would be asked to answer strategic questions: Which channels should we invest (or divest) in to achieve our top level goal? What content and channels perform best at accomplishing that goal? What new approaches should we test? How can we measure success?&nbsp;</div><div><br>This senior manager would also own execution (with support), ensuring that our channels effectively showcase our unique model, values, &amp; impact in ways that are compelling, credible, human, surprising/funny, and — most importantly — break through the noise.&nbsp;</div><div><br>You’ll collaborate with our Growth, Communications, Research, and Program teams to highlight recipient&nbsp; stories, translate data and findings into accessible content, support giving campaigns, and strengthen how GiveDirectly shows up online.</div><div><br>This role is not an on-camera personality role. Instead, you’ll be behind the scenes, building a strong digital presence and shaping how the world sees our work.<br><br></div><div><strong>This Senior Manager Should Spike On</strong></div><ul><li><strong>💡Creativity &amp; speed: </strong>Comes up many novel ideas for content &amp; collabs, tapping into current trends while they last.</li><li><strong>🛠️High ownership, output, &amp; quality:</strong> Creates high-quality work quickly and reliably, using discretion to represent the organization online.</li><li><strong>📱Digital native storytelling instinct:</strong> Knows what plays best on ever-changing platforms, understanding what makes content resonate emotionally and intellectually.&nbsp;</li><li><strong>🧪Strategic, entrepreneurial, &amp; analytical:</strong> Comfortable testing, iterating, and learning from results – balancing long-term brand strategy with day-to-day execution.</li></ul><div><br><strong>Key Responsibilities</strong></div><div><br><strong>Social Media Strategy &amp; Brand Management</strong></div><ul><li>Lead GiveDirectly’s social media strategy and posting calendar across all major platforms&nbsp;</li><li>Build and refine a repeatable social playbook &amp; templates that balances storytelling, education, and credibility.</li><li>Define goals for each channel and measurement framework.</li></ul><div><br><strong>Content Creation &amp; Management</strong></div><ul><li>Create and edit content (posts, visuals, short videos, audio) that highlight GiveDirectly’s programs, research, and impact.&nbsp;</li><li>Collaborate with Communications, Research, and Program teams to translate data and stories into compelling, public-facing content.</li><li>Manage publishing cadence, community engagement, and platform optimization.</li><li>Guide tone, messaging, and publishing style for each account, ensuring consistency without homogenizing.</li><li>Ensure all channels move in harmony during product launches, campaigns, and announcements.</li><li>Stay ahead of platform updates, algorithm shifts, and emerging content formats.</li><li>Proactively suggest new ideas, tests, and experiments.</li><li>Capitalize on relevant trends while ensuring all content aligns with brand guidelines and messaging priorities.</li></ul><div><br><strong>Collaboration with Content Creators</strong></div><ul><li>Identify, approach, and negotiate agreements with highly aligned and impactful content creators for paid collaborations, building a network to activate during rapid-onset emergency responses.</li><li>Pitch and oversee strong creative concepts for collaborators.</li><li>Surface ideas for unpaid collaborators for the surrogate &amp; media team.</li></ul><div><br><strong>Internal Collaboration</strong></div><ul><li>Partner with internal teams - Growth, Communications, Research, and Country Programs - to identify stories, earned media, campaigns, blogs worth sharing.</li><li>Support leadership and surrogates in expanding their thought leadership.</li></ul><div><br><strong>Measurement &amp; Optimization</strong></div><ul><li>Track KPIs across channels (reach, engagement, follower growth, traffic, retention, and authority signals).&nbsp;</li><li>Understand what positive, meaningful engagement looks like, not just vanity metrics.</li><li>Monitor social chatter and sentiment; escalate when needed.</li><li>Provide periodic reporting with clear insights and recommendations.</li></ul><div><br><strong>Qualifications (Must Haves)</strong></div><ul><li>5+ years of proven ability to grow social media presence for a brand, content creator, or public figures with larger engagement than GiveDirectly. &nbsp;</li><li>Strong writing and editing skills, with a clear, confident, and empathetic voice.</li><li>Experience with content design or light editing tools (Canva, CapCut, Adobe Suite, Riverside).</li><li>Demonstrated ability to turn complex or technical topics into clear, engaging content.</li><li>Strong project management skills and ability to prioritize, manage multiple workstreams, and deliver on time.</li><li>Strong strategic thinking, you know how to build a cohesive brand across multiple channels.</li><li>Deep understanding of social algorithms, audience behavior, and content performance.</li><li>Comfort with social analytics tools (ex. Meta Suite, Sprout, Later, Hootsuite).</li><li>Deep alignment with GiveDirectly’s values and mission.</li></ul><div><br><strong>Nice to Haves</strong></div><ul><li>Experience in social storytelling for journalism or social impact sectors.</li><li>Understanding of paid social strategy and how organic content complements it.</li><li>Background or interest in global development, poverty reduction, or social innovation.</li><li>Strong understanding of how to breakthrough with tech &amp; finance audiences in the U.S. + Europe</li></ul><div><br><strong>Where this role sits within GiveDirectly</strong></div><ul><li>This senior manager is part of the Communications team, reporting to the Senior Director of Communications (Tyler) for the first 6 months.&nbsp;</li><li>Their work will be supported by GiveDirectly’s field content, research &amp; insights, growth, surrogates, press, &amp; design staff.&nbsp;</li><li>In addition to run-rate work, they will provide key support for emergency cash responses (e.g.), end of year giving (e.g.), research disseminations (e.g.), and other campaigns.&nbsp;</li></ul><div><br><strong>Compensation&nbsp;</strong></div><div>At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here.</div><ul><li>The United States base salary for this role is $109,200.</li><li>The Kenya base salary for this role is $77,500.</li><li>The UK base salary for this role is £71,400</li></ul><div>This role is fully remote, so if you are not based in the US, Kenya or UK, we will share an estimated salary benchmark for the country you are based in during the hiring process.</div><div><br><strong>Why work at GiveDirectly?</strong></div><div>At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:</div><ul><li>A positive and supportive team with opportunities for advancement&nbsp;</li><li>A demonstrated commitment to helping all staff develop and grow</li><li>A competitive salary, including bonus</li><li>A robust health benefits plan (exact details will vary by country)</li><li>Flexible paid time off</li><li>Allowances for desk set-up and learning and development</li></ul>

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