<div><strong>The Role</strong></div><div>This role reports to Dan Reed, the Partner, Capital at Praxis. As Director, Community Systems, you will lead a senior strategic role responsible for building and stewarding the systems, data infrastructure, and communications workflows that power Praxis's community at scale. This is not a traditional “operations” role — it is a community architecture role, designed for someone who understands that a healthy ecosystem requires healthy systems.</div><div><br>Praxis cultivates a dense, global network of founders, funders, venture builders, thinkers, and creatives. The Director, Community Systems is responsible for owning the systems and tools that underpin the community’s ability to connect and work on shared projects together, while building the workflows that allow Praxis to be effective and efficient to this end.</div><div><br>The role also owns Praxis’s communications infrastructure, including the systems and tools that ensure the right messages reach the core community at the right time, across relational outreach, personalized invitations, and custom digests. As an organization that is deeply engaged in building, prototyping, and integrating AI-powered solutions, this role will be a key driver of intelligent approaches across community and communications workflows.</div><div><br><strong>The Kind of Person Who Thrives in This Role</strong></div><div><strong>Sees data as relationships</strong></div><div>You understand that data systems are only as good as the human intelligence behind it. You bring genuine curiosity to understanding who is in the community, what they’re working on, and how Praxis can be supportive to their work — and you build systems that make that knowledge accessible and evolving.</div><div><strong>Finds joy in discovering what emerges from complexity</strong></div><div>You get real satisfaction from taking a tangled workflow or a messy database and transforming it into something architecturally beautiful. You can’t help but geek out over an elegant Airtable automation, a precisely segmented communications list, or a perfectly designed introduction framework.</div><div><strong>Thinks in systems, not just tasks</strong></div><div>You naturally see connections between different parts of the organization. When you solve a problem you’re always asking: “should this solution be made repeatable and if so, how?”</div><div><strong>Values being a multiplier</strong></div><div>You understand that your role exists to amplify others’ effectiveness. The best days are when your behind-the-scenes infrastructure allows program teams to seamlessly make a high-impact introduction, send a perfectly timed email, or track a community member from first touchpoint to funded venture.</div><div><strong>Communicates with patience and clarity</strong></div><div>You can explain technical concepts to non-technical people without making them feel foolish. You write clear documentation and enjoy acting as a coach or teacher when rolling out new systems.</div><div><strong>Thinks like a detective</strong></div><div>When something breaks or a community member falls through the cracks, you’re curious rather than frustrated. You enjoy troubleshooting, investigating root causes, and finding elegant solutions that prevent the same gap from appearing twice.</div><div><br><strong>Key Areas of Responsibility</strong></div><div><strong>Community Systems &amp; Data Infrastructure (50%)</strong></div><div><strong>Community Data Architecture &amp; System</strong></div><ul><li>Own and continuously evolve Praxis’s database (Airtable) as the authoritative system of record for community relationships, capturing relationship depth, engagement history, and possible contributions</li><li>Conduct ongoing internal research to identify pain points in community workflows and build project plans for improvements</li><li>Ensure data hygiene across tools and cross-team usability, building toward a shared organizational view of the community</li><li>Identify and oversee technical contractors as needed for system improvements</li></ul><div><br><strong>Engagement Workflow &amp; Community Health</strong></div><ul><li>Design and operate inbound community cultivation workflows — how new members are captured and drawn into formation and activation pathways</li><li>Build and manage engagement cadences that keep the community warm, informed, and connected between major touchpoints</li><li>Develop community health dashboards that give leadership visibility into relationship depth, engagement levels, and ecosystem activity</li><li>Identify and implement AI-driven automation in community workflows; train team members on AI-enabled tools (Claude, Granola, Perplexity)</li></ul><div><br></div><h3><strong>Communications Systems &amp; Infrastructure (25%)</strong></h3><div><strong>Communications Tooling &amp; Infrastructure</strong></div><ul><li>Own and optimize the communications stack — including MixMax and email sequencing tools — enabling consistent, personalized outreach</li><li>Build and maintain segmentation logic and contact management workflows ensuring the right messages reach the right members</li><li>Develop and maintain templates, sequences, and cadences for recurring communications in partnership with initiative leaders</li><li>Monitor integrations between communications tools and the CRM, ensuring outreach activity informs community intelligence</li></ul><div><strong>AI-Powered Communications Workflows</strong></div><ul><li>Identify and implement AI-driven workflows that accelerate communications production — from drafting to personalization to segmentation</li><li>Train team members on AI-enabled tools, reducing administrative friction across program and community teams</li><li>Research and evaluate new communications technologies aligned with organizational budget and mission</li></ul><div><br></div><h3><strong>Project Production &amp; Outcome Facilitation (25%)</strong></h3><div><strong>Connection &amp; Introduction Infrastructure</strong></div><ul><li>Build and operate systems that surface community needs — capital, talent, expertise, design sessions, etc.</li><li>Develop frameworks for how Praxis facilitates high-quality, timely introductions across founders, funders, and builders</li><li>Maintain visibility into active projects and ventures, enabling proactive rather than reactive support</li></ul><div><strong>Outcome Tracking &amp; Ecosystem Reporting</strong></div><ul><li>Build and maintain reporting infrastructure tracking project outcomes, ecosystem activity, and community impact</li><li>Partner with Development Operations on the intersection of community data and fundraising intelligence</li><li>Develop dashboards and reporting rhythms giving leadership a clear picture of ecosystem health and return on community investment</li><li>Serve as systems partner to the Directors of Experiences and Engagement, ensuring event and program data flows into shared community systems</li></ul><div><strong>Critical Near Term Projects</strong></div><ul><li>Immersion in our existing data structures and workflows across all tools and platforms, developing a clear and documented understanding of how information flows through the organization.</li><li>Assess workflows to identify quick-win opportunities for efficiency gains, and translate findings into actionable solutions</li><li>Design and implement improved workflows for how we manage, and deliver communications to our community, including clearer processes, ownership, and tooling.</li></ul><div><strong>Expected Competencies for the Role</strong></div><ul><li>7+ years in technology, operations, or ecosystem development, ideally in a network-centric organization where relationship capital is central to outcomes (philanthropy, venture capital, or impact-oriented ventures)</li><li>Deep expertise designing and maintaining complex databases, including automations, interface design, and data architecture</li><li>Demonstrated experience building communications infrastructure at scale</li><li>Skillfully and comfortably use the Praxis set of digital tools, including Google Suite, Airtable, Slack, Asana, MixMax, Notion, and Dropbox</li><li>Systems thinking mindset with the ability to design workflows that are elegant and resilient</li><li>Experience with building AI-embedded tools from the ground up</li><li>Strong written and verbal communication skills with a service orientation toward internal stakeholders</li><li>Ability to balance multiple priorities across community, communications, and project production</li></ul><div><br><strong>What Success Looks Like</strong></div><div>Success in this role is measured by your ability to be the connective tissue of the Praxis community by reducing friction so dramatically that program teams can focus entirely on mission-critical work while the community feels genuinely known, cared for, and connected. Concretely, you’ll know you’re succeeding when:</div><ul><li>Praxis has a data system that is genuinely trusted as the organizational source of truth for community relationships, with high adoption and clean data across all three initiatives</li><li>Community engagement cadences are running consistently and measurably improving relationship depth and member activation</li><li>The introductions and connections Praxis facilitates are faster, more targeted, and more impactful, with outcomes tracked and visible to leadership</li><li>Communications infrastructure allows program teams to reach the right community members with personalized, timely messages without burdening recipients with communications overload</li><li>AI-powered workflows have demonstrably reduced overhead and increased velocity across community and communications work</li></ul><div><br><strong>Additional Details</strong></div><div><strong>Location:</strong> New York City, NY (Manhattan HQ preferred); remote considered</div><div><strong>Travel:</strong></div><ul><li>15–25 days/year including team meetings and events</li><li>Quarterly team meetings at NYC HQ</li><li>Annual Summit in Napa Valley, CA</li><li>Potentially 1–2 other Praxis events throughout the year</li><li>All travel expenses covered by Praxis</li></ul><div><strong>Reports to:</strong> Partner, Capital</div><div><br><strong>Compensation</strong></div><ul><li>Range: $115,000–$140,000 based on experience and location (HQ-based candidates are paid more).<ul><li>For all Praxis roles, we are open to candidates who are ‘outside of range’. That is to say, growth-minded applicants at an earlier stage of career and comp, or candidates with experience above the highest end of the job description and compensation range, are welcome &amp; encouraged to apply.</li></ul></li><li>Comprehensive benefits including fully paid health insurance for families</li><li>5% matching 401k</li><li>Flexible vacation policy</li></ul><div><br><strong>Cultural Alignment</strong></div><div>Praxis finds its theological identity most clearly stated in the Lausanne Covenant (1974) and the Cape Town Commitment (2010). All Praxis staff and program participants are asked to affirm The Apostles’ Creed as a statement of their own beliefs. The ideal candidate will demonstrate alignment with the above, as well as our mission to advance redemptive entrepreneurship. We’re seeking a leader who combines operational excellence with a spirit of humility and service, contributing to our vision of building an organization that embodies redemptive principles in all aspects of its work and culture, which includes shared rhythms such as daily team prayer and a company-wide weekly Sabbath, as detailed in our Rule of Life for Redemptive Entrepreneurs (rule.praxislabs.org).</div><div>Praxis is an equal opportunity employer committed to building a diverse and inclusive team. We believe that the work of awakening redemptive imagination is strongest when it draws from the full breadth of God’s people.</div><div><br><strong>About Praxis</strong></div><div>Praxis began in 2011 with a desire to support and equip Christian entrepreneurs and has grown steadily into a 25+ person, NY-centric team advancing the redemptive quests of founders, funders, and innovators motivated by their faith to address the major issues of our time. As a $12M+/year nonprofit with ambitious growth plans, we're expanding our venture-building work globally, organizing around the major issues of our time, and building media and more to activate the redemptive potential of Christians around the world. We see our team as the first carriers of the mission, building an organization that is great to work at, excellent in its craft, and redemptive in its finances as well as its programs.</div>

Director, Community Systems

<div>As the <strong>Customer Engagement Manager</strong>, you will be the strategic lead responsible for the vision, infrastructure, and operational excellence of our community software and communication frameworks, finding and establishing the efficiencies that allow our CX team to scale without losing a human touch. By acting as the primary architect behind customer journey mapping, VOC reporting, and critical incident communications, you will secure the operational stability necessary to deepen user loyalty and trust. Ultimately, you will build the cross-functional processes and resource-allocation strategies that align our community efforts with the broader company mission, ensuring every customer touchpoint is both purposeful and performant.</div><div><br><strong>Primary Responsibilities of the Role</strong></div><div>1. Community Ecosystem &amp; Software Ownership</div><ul><li>Define and execute the strategy for Tithely’s customer community, including engagement goals, customer value, and long-term growth.</li><li>Own and manage the community platform and related communication tools.</li><li>Develop and implement programs that increase customer participation, engagement, and advocacy within the community.</li></ul><div>2. Customer Communications</div><ul><li>Lead customer-facing communications during critical incidents such as outages, bugs, maintenance windows, and other high-impact events.</li><li>Create and manage lifecycle messaging strategies that keep customers informed without over-communicating.</li><li>Establish consistent messaging standards, tone, and communication cadences across customer touchpoints.</li></ul><div>3. Voice of Customer (VOC) Program</div><ul><li>Own and scale Tithely’s Voice of Customer program, transforming customer feedback into actionable business insights.</li><li>Aggregate and analyze feedback from support tickets, surveys, NPS responses, community discussions, and direct customer interactions.</li><li>Build reporting frameworks that surface trends across customer segments, products, and lifecycle stages.</li><li>Partner cross-functionally with Product, Sales, Support, and Leadership to distribute VOC insights and influence decision-making.</li><li>Track and communicate how customer feedback is acted upon to reinforce customer trust and engagement.</li></ul><div>4. Customer Journey Mapping</div><ul><li>Map and optimize the end-to-end customer journey, identifying opportunities to reduce friction and improve the customer experience.</li><li>Partner with cross-functional teams to ensure customer experiences align with intended processes and company standards.</li><li>Identify key moments that drive customer satisfaction, retention, and long-term loyalty.</li></ul><div><br><strong>Qualifications</strong></div><div>A Successful Candidate Will:</div><ul><li><strong>Communicate Effectively</strong>: Delivers multi-mode communication clearly to different audiences.</li><li>Have <strong>Digital Fluency</strong>: Is adaptable and innovative in the digital world.</li><li><strong>Cultivate Innovation</strong>: Comes up with useful ideas that are new, better, or unique Introduces new ways of looking at problems.</li><li>Have a<strong> Strategic Mindset</strong>: Seeing ahead to future possibilities and translating them into breakthrough strategies. Anticipates future trends and implications accurately. Readily poses future scenarios.</li><li><strong>Optimize Work Processes</strong>: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement and managing from a distance. Seeks ways to improve processes, from small tweaks to complete reengineering.</li><li>Be <strong>Resourceful</strong>: Marshals resources (people, funding, material, support) to get things done. Applies knowledge of internal structures, processes, and culture to resourcing efforts.&nbsp;</li><li><strong>Drive Results</strong>: Persists in accomplishing objectives despite obstacles and setbacks.&nbsp;</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>2+ years of experience in Customer Experience, Community Management, Marketing, or a related role within a SaaS environment.</li><li>Experience managing customer-facing communications, engagement programs, or community initiatives.</li><li>Experience using CRM, community, or customer engagement platforms.</li><li>Experience coordinating projects or initiatives across multiple teams.</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>&nbsp;Experience working with customer engagement and communication tools, including community platforms, HubSpot, and event management software.</li><li>Experience working in a high-growth SaaS or technology environment.</li><li>Familiarity with church or non-profit technology.&nbsp;</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br><strong>Additional Information</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

Customer Engagement Manager

<div>As the <strong>Director of Revenue Operations,</strong> you will be responsible for aligning marketing, sales, and post-sale processes into a unified, data-driven revenue engine. This role owns the full revenue technology stack, performance reporting architecture, and operational processes that power go-to-market execution. You are an early adopter and champion of AI, embedding intelligent automation across the revenue organization and managing a team of operations professionals as you scale our go to market to help us serve more churches.</div><div><br>Primary Responsibilities of the Role</div><ul><li>Own and orchestrate the holistic revenue operations function, bridging marketing, sales, and customer success to build a unified growth engine.</li><li>Act as a primary strategic advisor to the CGO, converting high-level business goals into actionable operational frameworks, KPIs, and tech investments.</li><li>Lead, mentor, and scale a high-performing team of operations experts specialized in data, systems, and process optimization.</li><li>Design and govern a world-class revenue technology roadmap, integrating CRM, marketing automation, and cutting-edge AI tools.</li><li>Establish and maintain a robust data architecture, ensuring high standards for data taxonomy, hygiene, and cross-platform governance.</li><li>Champion AI-driven innovation across the GTM org, embedding intelligent automation into forecasting, lead scoring, and personalizing the church experience.</li><li>Drive cross-functional alignment on critical processes, from lead management and handoff SLAs to complex attribution models.</li><li>Manage the forecasting infrastructure and partner closely with Finance on strategic revenue planning and budget reconciliation.</li><li>Build and socialise executive dashboards that provide the CGO and Board with the actionable insights needed to drive the mission forward.</li><li>Orchestrate the annual GTM planning cycle, ensuring headcount, pipeline targets, and budgets are aligned with our growth trajectory.</li><li>Lead change management efforts for new tech rollouts and process redesigns, ensuring smooth adoption across the revenue team.</li><li>Manage strategic vendor relationships and procurement, collaborating with Finance and IT to optimize our operational footprint.</li></ul><div><br>Qualifications<br><br></div><div>A Successful Candidate Will:</div><ul><li><strong>Optimize Work Processes</strong> by knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.</li><li><strong>Manage Complexity</strong> by making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.</li><li><strong>Possess Financial Acumen</strong> by interpreting and applying understanding of key financial indicators to make better business decisions&nbsp;</li><li>Bring a <strong>Strategic Mindset</strong> and articulate credible pictures and visions of possibilities that will create sustainable value&nbsp;</li><li>Utilize <strong>Business Insight</strong> by applying knowledge of business and the marketplace to advance the organization’s goals</li><li>Be <strong>Tech Savvy</strong> by anticipating and adopting innovations in business-building digital and technology applications&nbsp;</li></ul><div><br><strong>Required Technical Qualifications:</strong></div><ul><li>7-12 years of progressive leadership within revenue, sales, or marketing operations in a B2B environment.</li><li>Proven history of building, mentoring, and scaling high-performing operations teams.</li><li>Deep technical mastery of CRM administration and end-to-end revenue technology stack ownership.</li><li>Hands-on expertise applying AI/ML tools to GTM functions, including predictive scoring and intelligent forecasting.</li><li>Demonstrated ability to drive strategic cross-functional alignment between sales and marketing organizations.</li><li>Strong process management and documentation experience</li><li>Experience presenting to senior leadership</li><li>Mastery in orchestrating complex projects and programs across diverse, multi-stakeholder initiatives.</li><li>Experience partnering with Finance leadership on strategic budget planning and revenue forecasting.</li><li>Experience building full-funnel attribution models, lead scoring, and lead routing</li></ul><div><br><strong>Preferred Technical Qualifications:</strong></div><ul><li>Comprehensive background spanning both sales and marketing operations&nbsp;</li><li>Experience with HubSpot CRM and Marketing platforms</li><li>Experience in a product led growth environment</li><li>Technical proficiency in data architecture, integration design, and BI tooling.</li><li>Prior experience in a consulting or strategic advisory capacity is a distinct advantage.</li></ul><div><br><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br>Additional Information<br><br></div><div>The starting annual salary for this position is $160,000-$180,000 with an eligibility for additional variable compensation.<br><br><strong>Benefits</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div><div><br></div>

Director of Revenue Operations

<div><strong>The Role<br></strong><br></div><div>We're hiring Software Engineers to own core platform systems as we scale. This is a high-ownership role on a small team. You'll shape technical direction, make architectural decisions, and ship end-to-end. The specific problems will shift as we grow - what stays constant is that you'll own technically complex systems with direct, measurable business impact. You'll work closely with the rest of the engineering team as well as the ops team that manages client relationships.<br><br></div><div><strong>Requirements<br></strong><br></div><div><strong>The Kind of Work You'll Do<br></strong><br></div><div>To give you a sense of the problems on - not an exhaustive list, but representative of the type and complexity of work at this level:<br><br></div><div><strong>Decision systems.</strong> Building the logic that determines which customers to contact, when, and why - and making that logic configurable, auditable, and increasingly intelligent over time.<br><br></div><div><strong>Data infrastructure.</strong> Making our data trustworthy, queryable, and actionable - the analytics foundation that powers targeting, reporting, and client-facing products.<br><br></div><div><strong>Supply and demand.</strong> Connecting real-time technician availability to outreach decisions, agent conversations, and client reporting so the platform responds to what's actually happening on the ground.<br><br></div><div><strong>Client-facing visibility.</strong> Our clients need to see what's happening with their campaigns without emailing us. That means dashboards, attribution, full-funnel tracking, and alerting - built on the analytics layer and designed for people who aren't technical.<br><br></div><div><strong>System evolution.</strong> We have production systems serving real clients that need to be replaced incrementally. You'll design migration strategies, run parallel validation, and cut over without disrupting active campaigns.<br><br></div><div><strong>What We're Looking For<br></strong><br></div><div><strong>You drive impact.</strong> You work to find the next thing big thing that will bring value to the team and company. You influence the team and company in an honest and positive way. You build up and support your teammates.<br><br></div><div><strong>You've built systems that make decisions at scale.</strong> Whether that's ad targeting, recommendation engines, marketplace matching, or campaign orchestration - you've designed pipelines where the system decides who gets what, and you've dealt with the operational complexity that comes with it.<br><br></div><div><strong>You think in data models.</strong> You know how to design schemas that absorb business complexity without becoming unmaintainable. You're comfortable with the tradeoffs between normalized relational models, EAV patterns, and JSONB escape hatches - and you know when each is appropriate.<br><br></div><div><strong>You're pragmatic about shipping.</strong> You design for incremental delivery, not big-bang rewrites. You've migrated production systems while they were running and know what it takes to do that safely.<br><br></div><div><strong>You close the loop.</strong> You don't just build the pipeline - you think about how to measure whether it's working, how to surface failures before clients notice, and how to use outcome data to improve the system over time.<br><br></div><div><strong>You write clearly.</strong> Engineers at UpSmith write design docs that the team can build from. You'll spend meaningful time articulating your approach before you start coding.<br><br></div><div><strong>Technical Environment<br></strong><br></div><ul><li><strong>Backend:</strong> Python, PostgreSQL, SQLAlchemy</li><li><strong>Data:</strong> dbt, Prefect, incremental models, SCD Type 2 snapshots</li><li><strong>Infrastructure:</strong> Kubernetes, AWS (S3, SQS, EventBridge)</li><li><strong>AI/ML:</strong> LLM-powered conversational agents, with growing opportunities to introduce ML-based optimization into targeting and prioritization</li><li><strong>Integrations:</strong> ServiceTitan (field service management), CRM systems</li></ul><div><br><strong>Benefits<br></strong><br></div><ul><li>Early-stage equity in a company with strong revenue growth and a clear path to scale</li><li>High ownership - you'll shape technical direction, not implement someone else's spec</li><li>A small team where your work has visible, measurable impact on client outcomes</li><li>Remote-first with flexibility to work where you're most productive</li></ul><div><br></div><div><strong>About UpSmith<br></strong><br></div><div>UpSmith is an AI-powered platform for home services companies. Our AI agents automate customer outreach at scale - booking maintenance appointments, following up on estimates, confirming jobs, and re-engaging lapsed customers on behalf of HVAC, plumbing, and electrical companies across the US.<br><br></div><div>We're a small engineering team where every system we build directly drives revenue for our clients. The feedback loop is tight and the stakes are real - something breaks or underperforms, clients notice the same day.</div>

AI Software Engineer

<h3>The Role</h3><div>Cloverleaf transforms how teams understand themselves and each other <strong>— and customer success is where that impact grows. </strong>As a Customer Success Manager, you’ll serve as a <strong>strategic partner to HR, Learning &amp; Development, and People leaders</strong>, helping them deeply embed Cloverleaf into their most important talent initiatives and business processes.<br><br></div><div><em>Because this role spans enterprise, mid-market, and coach/partner accounts, we’re seeking someone with </em><strong><em>3–5 years of B2B SaaS customer success or account management experience </em></strong><em>who can own the strategic customer journey focusing on adoption and expansion, and operate with confidence across diverse customer environments.<br></em><br></div><div>This is far more than a relationship management role. You’ll think like a consultant and approach every account with a <strong>land-and-expand mindset</strong>; driving the kind of deep, durable adoption that naturally opens doors to new use cases, new stakeholder groups, and revenue growth.<br><br></div><h3><strong>What You'll Do</strong></h3><div>You’ll be the trusted strategic advisor helping customers get maximum value from Cloverleaf — and grow their partnership over time.<br><br></div><ul><li><strong>Own a diverse book of business </strong>across enterprise, mid-market, and coach/partner segments, serving as the primary point of contact and trusted advisor throughout the customer lifecycle</li><li><strong>Build deep, multi-threaded relationships </strong>with HR leaders, L&amp;D professionals, People Operations teams, and executive sponsors to understand their business priorities and organizational challenges</li><li><strong>Act as a strategic consultant </strong>who maps Cloverleaf’s capabilities to customers’ existing workflows from onboarding programs and leadership development tracks to manager enablement, performance cycles, and engagement strategies</li><li><strong>Develop and execute tailored success plans </strong>anchored to measurable business outcomes: reduced time-to-productivity, stronger collaboration scores, improved 360 feedback results, and more</li><li><strong>Drive land-and-expand growth </strong>within each account: start with deep adoption in an initial team or use case, then leverage that success to expand into new business units, stakeholder groups, and initiatives</li><li><strong>Proactively identify expansion opportunities </strong>by connecting evolving customer needs to additional Cloverleaf use cases, positioning the platform as an integral part of the customer’s people strategy, not a standalone tool</li><li><strong>Monitor customer health metrics and usage data </strong>to identify risk signals and growth opportunities, using AI-powered tools and data-driven insights to prioritize outreach and deliver timely interventions</li><li><strong>Lead strategic business reviews and executive check-ins </strong>that go beyond usage reporting to demonstrate tangible business impact, surface recommendations, and plant seeds for expansion</li><li><strong>Collaborate cross-functionally </strong>with Implementation Specialists, Support, Sales, and Product to ensure seamless handoffs, resolve issues quickly, and relay customer feedback that shapes the roadmap</li><li><strong>Track and report on key CS metrics </strong>including Net Revenue Retention, logo retention, NPS, adoption milestones, and health scores — using data to drive strategy and demonstrate impact</li></ul><div><br></div><h3>Who You Are</h3><div>You’re consultative, curious, and energized by helping customers succeed. You can zoom out to understand a customer’s business strategy and zoom in to solve the adoption challenge in front of you. You love building relationships, connecting the dots, and making a real difference in how organizations develop their people.<br><br></div><div>You’ll thrive in this role if you:<br><br></div><ul><li>Think and communicate like a strategic partner and can influence stakeholders from end users to C-suite executives</li><li>Are naturally consultative and ask thoughtful questions that uncover what customers actually need to succeed</li><li>Get energized by connecting business problems to platform solutions and articulating the <em>why</em> behind every recommendation</li><li>Stay calm and adaptable when priorities shift (they will!), and know how to keep accounts on track through ambiguity</li><li>Love using data, AI tools, and automation to work smarter and deliver more proactive, personalized outreach at scale</li><li>Work well across teams and communicate clearly whether you’re presenting in an executive QBR or collaborating with Product on a feature request</li></ul><div><br></div><h3>What You Bring</h3><div><strong><br>Required</strong></div><ul><li>3–5 years of experience in <strong>Customer Success, Account Management, or a strategic client-facing role </strong>within B2B SaaS</li><li>Demonstrated ability to <strong>manage and grow a portfolio of accounts </strong>with a land-and-expand approach owning renewals, identifying expansion opportunities, and driving revenue growth</li><li>Track record operating as a strategic partner with strong <strong>consultative and strategic thinking skills</strong>, with the ability to understand a customer’s business landscape and influence stakeholders at all levels</li><li>Outstanding <strong>written and verbal communication skills</strong>, with a confident customer-facing presence in business reviews, executive conversations, and cross-functional sessions</li><li>Ability to interpret and act on <strong>customer health data, usage analytics, and AI-driven insights </strong>(e.g., predictive churn signals, engagement scoring) to drive proactive account strategies</li><li>Experience guiding customers through <strong>organizational change</strong>, including stakeholder alignment, user adoption strategies, and embedding new tools into established workflows</li><li>Comfort operating in a <strong>fast-paced startup environment </strong>where resourcefulness, adaptability, and ownership are essential</li></ul><div><strong><br>Preferred</strong></div><ul><li>Experience in a <strong>SaaS startup environment</strong>, with familiarity with the pace, ambiguity, and opportunity of high-growth companies</li><li>Background in or deep familiarity with <strong>Human Resources, Talent Development, Learning &amp; Development, or Organizational Development</strong></li><li>Experience with <strong>behavioral assessments or personality frameworks </strong>(e.g., DISC, Enneagram, CliftonStrengths, 16-Types) or coaching methodologies</li><li>Experience with <strong>Customer Success Platforms </strong>(e.g., Vitally, ClientSuccess, Gainsight, ChurnZero) and CRM tools (Salesforce, HubSpot)</li><li>Exposure to <strong>AI applications in customer experience</strong>, including predictive analytics, automated engagement tools, or AI copilots</li><li>Experience using <strong>data visualization or BI tools </strong>(e.g., Looker, Tableau, Sigma, Omni) to communicate customer outcomes and portfolio health</li></ul><div><br></div><h3>Success in this Role</h3><ul><li><strong>Cloverleaf is embedded into customers’ core people processes,</strong> not treated as an add-on, resulting in deep, durable adoption that naturally creates expansion opportunities.</li><li><strong>Accounts consistently grow over time through a land-and-expand motion:</strong> initial deployments expand into new departments, use cases, and stakeholder groups, directly contributing to revenue growth.</li><li><strong>Customers can clearly articulate how Cloverleaf contributes to their business outcomes</strong> whether that’s improved team performance, stronger leadership pipelines, faster onboarding, or higher engagement scores.</li><li><strong>Net Revenue Retention and logo retention targets are met or exceeded quarter over quarter,</strong> with expansion revenue driven by adoption-led growth rather than transactional upsells.</li><li><strong>Customers are engaged advocates</strong> who participate in case studies, referrals, and community activities because they see Cloverleaf as a true strategic partner.</li><li><strong>Customer health scores improve across the portfolio,</strong> with proactive interventions reducing churn risk before it escalates.</li><li><strong>Cross-functional collaboration is seamless,</strong> with clear feedback loops between CS, Product, Sales, and Implementation that improve the overall customer journey and inform product strategy</li></ul><div><br></div><h3>How We Unleash You to Do Your Best Work</h3><ul><li>Flexible PTO and work schedule - with a minimum of 2 full weeks off per year</li><li><em>Company paid</em> full benefits, including medical, dental, vision, life insurance, and more!</li><li>Recognition rewards and monthly stipend for wellness, technology, pet care, or student loans</li><li>Macbook and home-office set-up stipend</li><li>401k benefits including a match with immediate vesting</li><li>Truly values-driven team (ask us about it!)</li></ul><div><br><br></div><h3>Who We Are</h3><div>Cloverleaf connects siloed HR data and team collaboration tools to deliver personalized, actionable development at scale. Built on validated assessments like DISC, Enneagram, CliftonStrengths, and 16 Types, plus real-time insights, it strengthens team alignment, communication, and performance for over 30,000 teams worldwide.<br><br></div><div><strong><em>Cloverleaf is on a mission to unleash people to do their best work.&nbsp;<br></em></strong><br></div><div><em>We believe that people should be passionate and engaged with the work that they are doing, starting with our own team.</em></div>

Customer Success Manager

<div><strong>About Us</strong></div><div><br>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br></div><div>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><strong><br>Position Summary</strong></div><div><br>We are looking for an Enterprise Customer Success Manager to join our growing Customer Success Team. As an Enterprise Customer Success Manager, you will report to the Manager of Enterprise Customer Success and will be focused on our largest and most strategic customers' product adoption, utilization, and overall satisfaction.</div><div><br>Are you a former nonprofit fundraiser or leader looking for a career change? Perhaps a consultant in the nonprofit sector? Your nonprofit knowledge is an asset and if you are hungry for a new challenge this is the opportunity for you!&nbsp;</div><div><br>In this role, you will work closely with teams across the company including Marketing, Sales, and Revenue Enablement to help maximize our growth. Your responsibilities will include supporting strategic enterprise-level customers in strengthening their donor relationships, selling upgrades and add-ons to our current customers, and working on renewals of annual contracts. You will serve as the primary point of contact for our nonprofit customers, collaborating closely with them to understand their unique needs, goals, and challenges. By leveraging your expertise in both our platform and the nonprofit industry, you will drive adoption, retention, and expansion initiatives, ultimately contributing to the long-term success and growth of our customers.</div><div><strong><br>Responsibilities</strong></div><ul><li>Customer Relationship Management: Serve as a dedicated point of contact, accompanying customers on their journey from sales closure through the entire lifecycle. Cultivate deep, meaningful multi-threaded relationships, ensuring customer loyalty and trust with all key stakeholders for optimized product adoption.</li><li>Proactive Issue Resolution: Anticipate customer issues and proactively address them before they escalate. Your proactive approach distinguishes you from traditional customer service, turning potential problems into opportunities for customers and Virtuous alike.</li><li>Strategic Account Expansion: Understand each customer’s unique needs, allowing you to suggest innovative solutions that enhance their success with our products. Identify organic upsell opportunities by comprehensively understanding their use-case, ultimately driving business growth.</li><li>Advocacy and Collaboration: Advocate for Virtuous by generating excitement about upcoming product launches and updates. Collaborate with internal teams including customer success, sales, support, and product, voicing customer concerns and needs and ensuring a customer-first approach company-wide.</li><li>Product Expert: Provide strategic product support and comprehensive guidance on best practices. Your expertise ensures customers seamlessly adopt our products, enhancing their overall experience and deepening customer trust.</li><li>Issue Identification and Resolution: Handle complex customer issues with efficiency and professionalism. Offer tailored product and service solutions to address customer pain points, demonstrating Virtuous’ commitment to customer satisfaction and project manage resolution strategies through completion.</li><li>Strategic Vision: Adopt a bird’s eye perspective on customer interactions, focusing not only on immediate gratification but also long-term stability and proactive forward thinking. Leverage this high-level view to identify potential challenges and convert them into cost-saving solutions for both customers and Virtuous.</li><li>Renewals Management and Upsell Strategy: Take ownership of customer renewals and upsell cycles, meticulously managing the process from initial outreach through contract close. Demonstrate a deep understanding of Virtuous contracts, ensuring compliance and favorable terms for both parties. Engage in strategic negotiation discussions, leveraging your knowledge of customer needs and our product offerings. Display creativity in pricing strategies, tailoring solutions to meet customer requirements while optimizing revenue for Virtuous. Your ability to navigate the renewal and upsell process contributes significantly to customer retention and revenue growth, ensuring mutually beneficial outcomes for Virtuous and our valued clients.</li></ul><div><strong><br>You Must Have</strong></div><ul><li>Customer-Centric Focus: Deep understanding of customer needs and a passion for ensuring their success with Virtuous products.</li><li>Previous Nonprofit Experience: Experience in the nonprofit sector, understanding how nonprofits operate and fundraise.</li><li>Relationship Building: Strong propensity for relationship building, enjoying forming and maintaining meaningful customer relationships.</li><li>Proactive Problem-Solving: Proven ability to identify and address customer issues before they escalate, demonstrating a proactive and solution-oriented approach.</li><li>Collaborative Mindset: Ability to collaborate effectively with cross-functional teams, ensuring seamless communication and a unified customer-centric approach.</li><li>Technical Proficiency: Strong technical acumen to provide product support and guidance.</li><li>Sales Acumen: Ability to identify upsell and cross-sell opportunities based on a deep understanding of the client’s use-case and needs.</li><li>Project Management: Organizational skills, with the ability to prioritize effectively along with critical thinking abilities to balance customer needs with Virtuous' objectives.</li><li>Proficiency in working with CRMs, email marketing, and other technology.</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul>

Enterprise Customer Success Manager

<div><em>Remote (U.S. Based)<br></em><br></div><div><em>The Christian Broadcasting Network (CBN)</em> is looking for a <strong>DevOps Engineer</strong> with experience in the D365 Power Platform to join our IT team! This position is responsible for ensuring the stability, scalability, and efficiency of application environments, with a focus on system reliability, automation, and seamless deployment pipelines. This critical role will focus on the administration, stability and efficiency of Microsoft Dynamics 365 (D365) CRM and our financial transaction processing.&nbsp; Serving in this position facilitates ministry activities and contributes to CBN’s Biblical mission to advance the Gospel of Jesus Christ worldwide.<br><br></div><div>We are looking for someone who can proactively monitor system health, troubleshoot production issues, support CI/CD pipelines, and collaborate with teams across IT, Development, and Operations to enhance system performance and enable effective service delivery. Responsibilities include supporting legacy applications as well as driving the transition to cloud-based infrastructure and modern DevOps practices.<br><br></div><div><strong>The successful candidate will have the following qualifications:<br></strong><br></div><ul><li>A bachelor’s degree in Programming/Systems, Computer Science, or related field or equivalent work experience</li><li>1+ years of experience with Microsoft Dynamics 365 CRM and Power Platform</li><li>Proven experience in DevOps, system administration, or infrastructure support roles</li><li>Familiarity with CI/CD pipelines, infrastructure-as-code (IaC), and automation tools</li><li>Broad understanding of content and content organization</li><li>Proficiency with scripting languages such as PowerShell, React, SQL, and optionally Python or T-SQL</li><li>Experience with SQL and troubleshooting data flow/integration issues</li><li>Excellent verbal, written, and other media communication skills</li><li>Integrative thinking, analytical and problem-solving skills</li><li>Self-motivated with ability to work independently and be an effective member of a team</li><li>Excellent project management and organizational skills with attention to detail</li><li>Strong interpersonal skills with ability to establish effective rapport with all levels of CBN staff and outside public</li><li>Demonstrate life application of Biblical principles and practices in alignment with CBN’s non-profit Christian mission</li></ul>

DevOps Engineer

<div><strong>Who We Are&nbsp; </strong><br>Servant Keeper is on a mission to multiply ministry impact. <br>&nbsp;<br>We’re not just a software company — we’re a mission partner to the 30,000+ churches and nonprofits we serve. Every feature we build, every phone call we make, and every relationship we nurture helps ministry leaders focus less on admin and more on what matters most — serving their people.&nbsp; <br>&nbsp;<br>Our software and support equip thousands of faith-based organizations with tools that are powerful, easy to use, and backed by a team that truly cares. We’re building toward an ambitious growth goal, and we’re doing it with passion and purpose.&nbsp; <br>&nbsp;<br>Our Core Values aren’t just wall art — they’re how we operate:&nbsp; <br>&nbsp;<br>🙌 Servant Heart – We lead by serving first&nbsp; <br>💪 Grit – We find a way, even when it’s hard&nbsp; <br>🚀 Never Satisfied – We improve relentlessly&nbsp; <br>🤝 Community – We are better together&nbsp; <br>✅ Do What You Say – Integrity is non-negotiable&nbsp; <br>&nbsp;<br><strong>What You’ll Do&nbsp; </strong><br>&nbsp;<br>As a Customer Success Manager (CSM), you will drive growth within our current customer base by joining one of our Success teams focusing on attaching giving, increasing giving volume or identifying upsell opportunities for our ministry partners. You will work closely with our partners to develop relationships, understand needs, identify opportunities for expansion, and provide solutions that enhance their overall success with our ChMS and Giving solutions. As a CSM at Servant Keeper, culture and compassion are paramount - you will work directly with church &amp; non-profit leaders and staff to identify their needs and share how our solution and partnership will help their ministry to thrive. You’ll do this by collaborating and engaging cross-functionally:&nbsp;<br><br></div><ul><li>Work closely with Sales, Support, Marketing, and Product teams to align on strategies, share insights, and ensure partner success across departments.&nbsp;</li><li>Participate in cross-functional initiatives to improve partner experiences and streamline upsell processes.&nbsp;<br><br></li></ul><div>You will initially focus on one of the following areas:&nbsp;<br><br>1. Attach Giving to Existing ChMS Partners&nbsp;</div><ul><li>Actively manage a reactive and proactive giving attachment pipeline to help exiting partners reach their ministries financial goals.&nbsp;</li></ul><div>2. Increase Giving Volume&nbsp;</div><ul><li>Engage partners to help grow their ministry by increasing overall giving volume. &nbsp;</li><li>Collaborate to develop strategies to future driving giving attachment and usage.&nbsp;</li></ul><div>3. Upsell &amp; Expand Current Partner Relationships&nbsp;</div><ul><li>Manage a reactive and proactive upsell and add-on pipeline respond in a timely and effective manner by discovering partner needs and selecting additional products to drive value for their ministry.&nbsp;</li><li>Develop and maintain strong relationships with key decision-makers, leveraging those connections to secure new business and additional product adoption.&nbsp;<br><br></li></ul><div><br><strong>What You Bring &nbsp;<br></strong><br></div><ul><li>Proven experience in customer success, sales, or account management, ideally with a focus on upselling or expansion.&nbsp;</li><li>Strong understanding of giving products or services (experience in nonprofit, church, or faith-based sectors is a plus).&nbsp;</li><li>Excellent communication and presentation skills, with the ability to create and deliver impactful webinar content.&nbsp;</li><li>Highly organized with the ability to manage multiple partner relationships and projects simultaneously.&nbsp;</li><li>Results-oriented mindset with a track record of driving growth and achieving sales goals.&nbsp;</li><li>Proficient in CRM systems and sales tools (e.g., Salesforce, HubSpot) and webinar platforms (e.g., Zoom, GoToWebinar).&nbsp;<br><br></li></ul><div><strong>What You Get &nbsp;<br></strong><br></div><ul><li>A mission-driven role where your work truly matters &nbsp;</li><li>Competitive pay&nbsp;</li><li>A team that’s purpose-first and people-always&nbsp;</li><li>For Full-Time Employees:&nbsp;</li><li>Unlimited Paid Time Off&nbsp;</li><li>Competitive medical, dental, and vision insurance&nbsp;</li><li>Short term and Long Term disability insurance&nbsp;</li><li>Life insurance&nbsp;</li><li>HSA and FSA options&nbsp;</li><li>401(k) with company match&nbsp;</li><li>Access to wellness resources&nbsp;</li></ul>

<div><strong>About The Role<br>The following areas are approved as remote work locations for this position: Sacramento, Bay Area CA., Miami, FL., Chicago, IL., Baltimore, MD., Detroit, MI., Minneapolis, MN., Cincinnati, OH., Houston, TX.. All other locations are not in consideration for this role at this time.</strong></div><div><br></div><div>The primary goal of the Mid Market Account Executive is to generate leads, develop an account portfolio, and close deals in order to meet quarterly sales booking and revenue quotas in the assigned geographic territory.</div><div><br><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.</em></div><div><br><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical, Dental, and Vision for employee</li><li>70%+ employer-paid premiums for Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Remote</li><li>12 paid company holidays</li><li>15 days PTO to start, increases with tenure&nbsp;</li><li>Paid parental and adoption leave</li><li><strong>Pay Range, $60k-$80k base + $71.5k-$80k variable = $131.5k-$160k OTE</strong></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>What You'll Do</strong></div><ul><li>Build a pipeline of prospects and manage the sales stages from initiate to close.</li><li>Generate list of prospective churches through research, cold-calling, internet and professional network.</li><li>Required to visit 30-40 churches a month in person.</li><li>Meet and exceed sales revenue and booking goals and overall objectives.</li><li>Educate prospects and clients about Pushpay’s products and services through presentations and product demonstrations.</li><li>Clearly articulate Pushpay’s value proposition and return on investment.</li><li>Build strong interpersonal relationships with church leaders in the assigned geographic territory.</li><li>Collaborate and work with internal Pushpay teams: SDR’s, AE’s, Sales Managers, Marketing team, other partner affiliates to execute company initiatives.</li><li>Plan, direct and coordinate sales support activities, including management of the sales pipeline through Salesforce.</li><li>Ensure all targeted prospect/client contacts and engagement opportunities are recorded in Salesforce.</li><li>Involved in all phases of the sales lifecycle including: identifying and developing leads; developing value propositions; financial deal structuring; to contract negotiation and closing.</li><li>Share industry, deal, and sales “best practice” knowledge with other members of the sales team.</li><li>Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win.</li><li>Collaborate with the Partner Success team and Implementation Team to ensure that expectations set during the sales process are met in delivery.</li><li>Provide ongoing feedback that would aid in identifying new market opportunities.</li></ul><div><br><strong>What You'll Bring</strong></div><ul><li>Must have 3-5 years+ successful sales experience.</li><li>Experience in selling in the technology field, preferably SaaS Solutions.</li><li>Working knowledge and/or experience in the faith sector, is a plus.</li><li>Deep understanding of the sector culture, leaders, organizations, and structures.</li><li>Knowledge of the growing church market.</li><li>Strong communication, organizational, and presentation skills with ability to influence decisions.</li><li>Exhibit analytical and problem solving skills and excellent verbal/written skills.</li><li>Proven track record in new business development.</li><li>Experience canvassing and cold-calling into various types of organizations with evidence of success.</li><li>Understand and manage complex sales cycle from researching a prospect, to scheduling demos, negotiation, to contract, and closing a deal.</li><li>Proven negotiation skills.</li><li>Understanding of managing prospects through a CRM application.</li><li>Strong computer skills required for job functions: Mac OSX, Google Platforms Excel, and PowerPoint.</li><li>Self motivated, creative, flexible.</li><li>Prolonged periods of sitting at a desk and working on a computer.</li></ul>

Account Executive, Mid-Market

<div>Global Media Outreach harnesses the power of digital technology to spread the gospel around the globe. Through advanced data-driven strategies, we connect with millions, fostering their spiritual growth in Christ. We aim to offer every person on Earth the chance to discover Jesus via various digital channels, creating a faith-based community that unites volunteers with individuals worldwide seeking spiritual enlightenment.<br><br>We are seeking a <strong>QA Engineer</strong> to join our Technology Solutions team. This role ensures the quality and reliability of our digital platforms through robust testing, automation, and documentation. You’ll be responsible for testing web and mobile applications, APIs, and system workflows to ensure a seamless experience for seekers and volunteers around the world. This is a hands-on role that requires a detail-oriented mindset, strong collaboration skills, and a passion for delivering high-quality software to advance a meaningful mission.<br><br></div><div><strong>Responsibilities of the Role<br></strong>This role will work closely with engineering, product, and data teams to uphold our commitment to excellence in software delivery. This role will report directly to the Director of Support and work closely with the Sr. Director of Solutions.<br><br></div><div><em>Test Planning &amp; Execution<br></em><br></div><ul><li>Develop and execute test plans, test cases, and test scripts for functional, regression, performance, and integration testing in collaboration with a cross-functional team of staff and volunteers.</li><li>Conduct end-to-end testing of new features, bug fixes, and system enhancements across web, mobile, and backend systems.</li><li>Collaborate with developers during sprint cycles to ensure testability and quality of new code.</li><li>Implement and maintain automated test suites using Jest, Jasmine, and Cypress.</li></ul><div><br><em>Automation &amp; Continuous Integration<br></em><br></div><ul><li>Build and maintain automated test suites using tools such as Selenium, Postman, Cypress, or similar.</li><li>Integrate automated testing into CI/CD pipelines to improve deployment confidence and reduce regressions.</li><li>Maintain documentation of automated test coverage and ensure it aligns with evolving codebases.</li></ul><div><br><em>Bug Reporting &amp; Quality Metrics<br></em><br></div><ul><li>Log detailed bug reports and track resolution through tools such as GitHub Issues or Jira.</li><li>Proactively identify edge cases and inconsistencies in user flows, business logic, and API responses.</li><li>Collaborate with team members to improve processes that ensure scalable and sustainable quality assurance practices.</li></ul><div><br><em>Collaboration &amp; Documentation<br></em><br></div><ul><li>Partner with the product and UX teams to understand acceptance criteria and ensure test cases align with user expectations.</li><li>Maintain clear and up-to-date QA documentation, including test cases, testing processes, and release notes.</li><li>Participate in sprint planning, retrospectives, and release meetings, representing QA priorities and timelines.</li></ul><div><br><strong>Skill Requirements for the Role<br></strong><br></div><ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field—or equivalent work experience.</li><li>3+ years of experience in software QA or test engineering.</li><li>Strong understanding of QA methodologies, tools, and processes for web and mobile applications.</li><li>Hands-on experience with test automation frameworks and scripting languages.</li><li>Familiarity with RESTful APIs and tools like Postman or Swagger for API testing.</li><li>Experience working within Agile/Scrum environments.</li><li>Excellent problem-solving, critical thinking, and communication skills.</li></ul><div>&nbsp;<br><strong>Bonus Skills<br></strong><br></div><ul><li>Experience testing in cloud-based environments (AWS, GCP, or Azure).</li><li>Familiarity with database testing and writing basic SQL queries.</li><li>Exposure to testing Salesforce and HubSpot workflows, forms, or APIs.</li><li>Background in nonprofit or faith-based organizations.</li><li>Experience with basic application/API security testing.</li></ul><div>&nbsp;</div><div><strong>Additional Requirements<br></strong><br></div><ul><li>This position is fully remote.</li><li>Only U.S.-based applicants will be considered.</li><li>Applicants must be authorized to work in the U.S.</li><li>Alignment with our Statement of Faith is required.</li></ul><div><strong>To Apply<br></strong>If you have a passion for leading both innovation and support in a mission-driven technology environment, we encourage you to apply. Please submit your <strong>resume</strong> and a <strong>cover letter below. </strong>Your cover letter should detail your interest in joining Global Media Outreach and highlight your experience and skills.&nbsp;<br><br></div><div>Join us in our mission to make a significant global impact through innovative digital means, spreading the gospel and connecting people with the message of Jesus Christ!<br><br></div>

QA Engineer

<div><strong><br>About Company<br></strong><br></div><div>Samaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic, compassionate, and personal service in the name of Christ to enable and inspire members to provide for one another’s medical needs through prayer, encouragement, and financial support.<br><br></div><div>From demonstrating Christ-centered compassion to modeling best practices in health care sharing, Samaritan Ministries is committed to keeping Jesus at the center of everything we do. The way we interact with our colleagues and engage with our members is a testament that we are ultimately serving Christ and His Kingdom.<br><br></div><div><strong><br>Summary<br></strong><br></div><div>To faithfully support the mission of Samaritan Ministries by providing dependable technical support, configuration, and data management within HubSpot CRM and its integrated systems. This role ensures accurate, clean, and well-maintained data while resolving support requests, troubleshooting issues, and implementing practical technical solutions that enable internal teams to serve members effectively. The HubSpot Technical Support Specialist contributes to system integrity, operational efficiency, and automation efforts, while developing technical expertise in CRM administration, problem-solving, and workflow optimization in support of the ministry’s work.<br><br></div><div><strong><br>Competencies<br></strong><br></div><ul><li>Neighbor Focus</li><li>Collaborating with Others</li><li>Pursuing Excellence</li><li>Problem Solving</li><li>Attention to Detail</li><li>Systems Integration</li><li>Marketing Automation</li><li>Technical Troubleshooting</li><li>Acting with Integrity, Empathy, and Compassion</li><li>Fostering Communication</li><li>Data Accuracy and Integrity</li><li>Integration Awareness</li></ul><div><br><strong><br>Key Responsibilities<br></strong><br></div><ul><li>Configure and maintain HubSpot CRM properties, forms, and workflows under guidance from senior team members.</li><li>Support data entry and migration; ensure accuracy within HubSpot CRM and connected integrations.</li><li>Handle internal tickets and requests related to HubSpot troubleshooting and configuration.</li><li>Assist in setting up automation processes for customer success, marketing, and sales activities.</li><li>Monitor HubSpot performance and troubleshoot basic technical issues; escalate complex problems as needed.</li><li>Maintain data integrity through regular audits and cleanup tasks.</li><li>Assist with integration setup between HubSpot and third-party tools (e.g., email, analytics, reporting platforms).</li><li>Generate and customize dashboards and reports to track KPIs and campaign performance.</li><li>Learn and apply HubSpot best practices for CRM optimization and automation.</li><li>Participate in training sessions to gain technical certifications and expand HubSpot expertise.</li></ul><div>&nbsp;<br><br></div><div><strong><br>Qualifications and Experience<br></strong><br></div><ul><li>Bachelor’s degree in Marketing, Business, Information Systems, or a related field. Equivalent experience may be considered in place of a degree.</li><li>Coursework in CRM systems, marketing automation, or data management preferred.</li><li>2+ years of experience in a CRM support, marketing operations, or technical support role required.</li><li>Familiarity with HubSpot CRM, and basic understanding of marketing automation and CRM concepts required.</li><li>Exposure to data migration, workflow automation, or integration setup preferred.</li><li>Preferred Certifications: HubSpot Marketing Software Certification, HubSpot Sales Software Certification, HubSpot Reporting Certification, Google Analytics Certification (for reporting and analytics exposure), and Basic HTML/CSS training (for email template customization).</li><li>Knowledge of HubSpot CRM fundamentals (properties, forms)</li><li>Knowledge of Data management principles (data entry, migration, integrity)</li><li>Knowledge of marketing automation concepts and CRM workflows</li><li>Knowledge of reporting fundamentals (creating dashboards, interpreting KPIs).</li><li>Basic knowledge of HTML/CSS for email template customization</li><li>Conceptual understanding of integrations and APIs</li><li>Good customer service mindset for internal stakeholders and clear communication with cross-functional teams</li><li>Demonstrates strong technical curiosity to evaluate and implement system integrations and automation opportunities</li><li>Learning agility to acquire HubSpot certifications and advanced features</li><li>Strong analytical and problem-solving skills and Attention to detail for data accuracy and system integrity</li><li>Ability to learn technical concepts quickly and apply them effectively</li><li>Ability to do basic troubleshooting for HubSpot configurations</li><li>Ability to manage time well and able to prioritize support tickets</li><li>Ability to troubleshoot technical issues and resolve system-related problems</li><li>Ability to think analytically for data interpretation and workflow optimization</li><li>Applies a process‑improvement mindset to drive operational efficiency</li><li>Collaborates effectively and builds influence across cross‑functional teams</li><li>Thrives with resilience and Adaptability in a fast‑paced, dynamic environment</li></ul><div>&nbsp;</div><div><strong>Additional Information<br></strong><br></div><ul><li>Tasks are normally conducted in a regular office environment, requiring use of computer, mouse, drawing tablet, and other standard office equipment.</li><li>Staff will observe safety principles while performing the duties of the position.</li><li>Staff may be required to travel and have a valid driver’s license.</li><li>May need to lift and move items up to 35 lbs. on occasion.</li><li>This position requires an active commitment to the mission and values of SMI. In the course of performing job duties, the employee will act in a manner that is Christ-honoring as well as Christ-like, demonstrating a personal Christian faith and witness in all interpersonal interactions.</li></ul><div>&nbsp;</div><div><strong>Pay Range: $61,600-$91,100 </strong><em>Starting pay usually falls within the lower half of the pay range and is determined by experience, skills, and education. </em>​<br><br>Benefits Include:​</div><ul><li>Performance-based incentive pay​</li><li>SMI Membership with monthly healthcare bonus​</li><li>Health Insurance: MEC plan with employer HSA contribution​</li><li>401K Retirement plan with employer contribution​</li><li>Life Insurance ​</li><li>Short-term disability​</li><li>Dependent Care Flexible Spending Account​</li><li>Time Off: 9 company paid holidays, 5 missions days accrued annually, maternity and paternity leave, FMLA, Bereavement, and weekly accrued PTO (40 hours to use after 30 days + 80 hours accrued for 48 weeks)​</li><li>Health club or home workout benefits for participating staff​</li><li>Formal staff development and leadership training​</li><li>Spiritual support and counseling through our staff support office​</li><li>Repeatedly certified as a Best Christian Workplace</li></ul>

HubSpot Technical Support Specialist

<div><strong>Work. Serve. Thrive.<br></strong><br></div><div>Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.<br><br></div><div>Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.<br><br></div><div>This position is based out of Feeding America’s Chicago office. At Feeding America, we believe in offering a flexible work environment. Employees can be in the office an average of 2 days a week (when not travelling for work) and work from home on other days. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.<br><br></div><div><strong>The Opportunity</strong></div><div><br></div><div>The Director of Marketing Technology leads the strategy, integration, and optimization of marketing and fundraising technology to support a digital first, audience-centered, high-performing integrated marketing organization. Ensures platforms, data, and workflows enable teams to execute effectively, scale engagement, and drive fundraising growth, in close partnership with donor journey, UX, and analytics teams.<br><br></div><div><strong>Compensation<br></strong><br>Here at Feeding America national organization, equality is central to our mission and is an integral part of our compensation policies and structures. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions. <br><br><strong>Salary Range: $128,000 - $133,000 Based on Experience<br><br>Responsibilities:</strong></div><div><br></div><div><strong><em>Marketing Technology Strategy</em></strong></div><div><br></div><ul><li>Develop and own a multi-year MarTech roadmap aligned to fundraising growth, integrated marketing priorities, and evolving audience needs.</li><li>Operationalize journey, segmentation, and lifecycle strategies by ensuring platforms support triggers, personalization, and multi-step journeys.</li><li>Translate marketing and fundraising goals into scalable technology capabilities that enable speed, flexibility, and innovation.</li><li>Evaluate emerging technologies and platform enhancements, recommending investments that increase effectiveness and long-term sustainability.</li></ul><div><br><strong><em>Platform Integration &amp; Optimization</em></strong></div><div><br></div><ul><li>Oversee the architecture, integration, and optimization of the MarTech ecosystem (CMS, online fundraising, CRM integrations, testing, personalization).</li><li>Ensure system capabilities align with donor journeys and digital UX strategies.</li><li>Identify and resolve integration gaps or performance issues that hinder campaign execution or donor experience.</li><li>Partner with IT and PhilOps to align with enterprise technology standards, data governance, and security requirements.</li><li>Ensure clean, reliable data flows across marketing, fundraising, and enterprise systems to support accurate reporting and insights.</li><li>Collaborate with analytics teams to enable scalable dashboards, measurement frameworks, and performance monitoring.</li><li>Establish governance, documentation, and standards that support data quality, compliance, and long-term system integrity.</li></ul><div><br><strong><em>Growth, Innovation &amp; Experimentation</em></strong></div><div><br></div><ul><li>Reduce technical friction and improve usability to help teams execute faster and smarter.</li><li>Partner with Integrated Marketing, Donor Experience, and Analytics teams to enable experimentation, testing, and rapid iteration.</li><li>Ensure platforms support testing frameworks, dynamic content, journey triggers, and measurement of new ideas.</li><li>Drive continuous optimization of fundraising and engagement efforts through technology and process improvements.</li></ul><div><br><strong><em>Operational Excellence &amp; Governance</em></strong></div><div><br></div><ul><li>Establish best practices for platform usage, QA, accessibility, security, and compliance.</li><li>Manage prioritization across new initiatives, optimization, and operational maintenance.</li><li>Implement technical controls for compliant data collection and responsible activation of audience data.</li><li>Manage MarTech vendors, agencies, and implementation partners to ensure strategic alignment and quality delivery.</li><li>Lead contract negotiations, license management, and vendor performance reviews to maximize ROI.</li><li>Manage the annual MarTech budget. Recommend reallocation or sunsetting of tools as needs evolve.</li></ul><div><br><strong><em>People &amp; Cross-Functional Leadership</em></strong></div><div><br></div><ul><li>Lead, coach, and develop a high-performing marketing technology team.</li><li>Set clear goals and priorities aligned with marketing and fundraising objectives.</li><li>Serve as a connector across Marketing, Omnichannel, Digital Growth, UX, Analytics, Philanthropy Operations, and IT.</li><li>Model collaborative leadership that promotes shared accountability, strong partnerships and continuous improvement.</li></ul><div><br><strong>Required Experience and Qualifications:<br></strong><br></div><ul><li>10+ years in digital or fundraising technology roles within complex nonprofits or mission-driven organizations.</li><li>Proven experience leading MarTech ecosystems that support large-scale fundraising, donor journeys, and multi-channel campaigns.</li><li>Strong background managing integrations between marketing platforms and fundraising CRMs/databases (Salesforce, ROI Solutions, EveryAction, etc.).</li><li>Track record of evolving CMS, marketing automation, and fundraising platforms to drive acquisition, conversion, and retention.</li><li>Demonstrated success leading cross-functional teams, vendors, and technical partners.</li><li>Experience designing and managing API integrations, data flows, and automation across systems.</li><li>Comfort using analytics, experimentation, and personalization tools to inform roadmap decisions.</li><li>Experience building and developing high-performing technical teams.</li></ul><div><br><strong>Required Leadership Competencies:</strong></div><ul><li>Fosters an Enterprise Mindset</li><li>Fosters an Open and Supportive Environment</li><li>Leads with Accountability</li><li>Collaborates Internally and Externally</li><li>Focuses on People and Teams</li><li>Manages Organization and Business Complexity</li><li>Communicates with Impact and Influence</li></ul>

Director, Marketing Technology

<div><strong>About Us</strong></div><div><br>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br>&nbsp;</div><div><br>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><br>Find our core values &amp; more <a href="https://virtuous.org/company/about/"><strong>here</strong></a>.</div><div><strong><br>Position Summary</strong></div><div><br>The CX Enablement Specialist will support the development and administration of new employee onboarding and ongoing enrichment activities. In addition, this role will create and maintain internal process documentation and training materials for members of the CX department. This includes developing role-based resources for standard practices, documenting and distributing key talking points for product features or processes, and keeping documentation accurate, up-to-date, and easily accessible for the team. This role also supports customer education initiatives, including customer-facing content creation (eLearning video academy, knowledge base, in-app experiences, and interactive training).</div><div><strong><br>Responsibilities</strong></div><ul><li>Support the development and administration of new hire onboarding and ongoing training plans for various roles within the Customer Experience department.</li><li>Create, update, and maintain process documentation and resources for the Customer Experience department.</li><li>Identify gaps in educational materials and recommend areas that need to be created, updated, or archived.</li><li>Review data and team workflows to identify opportunities for updates or additional training resources.</li><li>Maintain expertise in both the nonprofit industry and Virtuous products.</li><li>Contribute to customer education programs and experiences, including but not limited to elearning videos, knowledge base articles, in-app experiences, and interactive training materials, as needed.</li></ul><div><strong><br>You must have</strong></div><ul><li>2+ years of experience in instructional design, technical writing, or related e-learning content creation, specifically within the software or tech industry, with a portfolio that showcases your expertise in creating comprehensive resources.</li><li>Help Center Tool Proficiency: ZenDesk Guide or similar tools</li><li>eLearning Tool Proficiency: Thinkific, LearnUpon, Genially, Zoom Webinar, or similar</li><li>Video Editing Tool Proficiency: Camtasia, Descript, or similar</li><li>Project Management Tool Proficiency: Notion, Asana, or similar</li><li>In-App Experience Tool Proficiency: Chameleon, Pendo, ChurnZero, or similar</li><li>Exceptional ability to understand and document technical concepts and processes.</li><li>Strong written and verbal communication skills with the ability to convey complex information clearly in fluent English.</li><li>A keen eye for detail, consistency, and accuracy.</li><li>Experience collaborating with subject matter experts</li><li>Ability to proactively identify and apply AI solutions to streamline day-to-day work and elevate the quality, consistency, and impact of deliverables and processes.</li><li>Adaptability to the rapidly evolving needs of our training content</li><li>Facility with CRM software and technology (software training)</li><li>Basic understanding/familiarity with web design principles</li></ul><div><strong><br>Nice to have</strong></div><ul><li>Interest in content design, accessibility, or user experience.</li><li>Experience writing API documentation or working with APIs.</li><li>Experience with SEO and/or GEO</li><li>Experience in a customer-facing role</li><li>Experience working for nonprofit organizations or SaaS</li><li>An understanding of adult learning theory and concepts</li><li>Basic understanding/familiarity with XML, JavaScript, HTML, and CSS</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul>

CX Enablement Specialist

<div><strong>Apply via email by sending a cover letter and your resumé to work@barna.org<br></strong><br></div><div>Barna Group is seeking a full time Director of Sales. If you are a relational leader with a proven ability to drive business development, build strategic partnerships and translate insights into meaningful opportunities, we invite you to join Barna Group. Help us shape the future of faith and culture by applying your expertise to our impactful mission.<br><br></div><div><strong>Job Summary<br></strong><br></div><div>The Director of Sales assists Barna’s executive Partners (CEO and Chief Partnership Officer) in growing existing client relationships and driving new business development. This role is responsible for identifying leads, qualifying opportunities, and supporting proposal development to help expand Barna’s partnerships with organizations seeking research and insights at the intersection of faith and culture. Working closely with leaders across Research, Marketing and Customer Success, the Director of Sales helps ensure that new opportunities are strategically aligned, thoughtfully scoped and positioned for long-term client success.<br><br></div><div><strong>Desired Outcomes<br></strong><br></div><ul><li>Achievement of lead generation and proposal submission targets</li><li>Strong relationships with qualified leads that position Partners for success</li><li>Effective identification of client needs and alignment with Barna services</li><li>Increased capacity for Partners to close and manage new business</li><li>Progress toward Barna’s revenue, profit and customer retention goals</li><li>Scalable business development strategies that support Barna’s mission</li><li>Strong internal collaboration that strengthens operational excellence</li></ul><div><br></div><div><strong>WHAT YOU’LL DO</strong></div><div><br><strong>Drive New Business</strong></div><ul><li>Identify, pursue and develop new business opportunities</li><li>Conduct proactive outreach to prospective clients and partners</li><li>Represent Barna at conferences and industry events</li><li>Research and qualify leads based on budget, authority, need and timeline</li><li>Track and manage opportunities within CRM systems</li></ul><div><br><strong>Support Strategic Business Development</strong></div><ul><li>Expand Barna’s presence through new partnerships and client acquisition</li><li>Identify opportunities to translate research insights into client solutions</li><li>Support proposal development with strong prospect insights and positioning</li></ul><div><br><strong>Qualify leads against established criteria</strong></div><ul><li>Coordinate introductory meetings between prospects and Barna Partners</li><li>Support proposal development with relevant prospect insights</li><li>Ensure a clear decision timeline and smooth handoff to leadership</li></ul><div><br><strong>Inform Market Strategy</strong></div><ul><li>Monitor industry trends and competitive landscape</li><li>Identify emerging market segments and growth opportunities</li><li>Provide market feedback that informs sales strategy and product development</li></ul><div><br><strong>Strengthen Client Partnerships</strong></div><ul><li>Cultivate trusted, long-term client relationships</li><li>Collaborate with internal stakeholders to support strong account stewardship</li><li>Partner with Client Success to ensure seamless client experiences</li></ul><div><strong><br>WHAT YOU’LL BRING<br></strong><br></div><ul><li>3+ years of experience in business development or sales</li><li>Experience in professional services or research organizations preferred</li><li>Strong relationship-building and communication skills</li><li>Familiarity with Christian organizations or the faith-based marketplace</li><li>Proficiency in CRM systems and sales tools</li><li>Self-motivated with the ability to work independently</li><li>Strategic thinking and strong problem-solving ability</li><li>Passion for Barna’s mission and the success of faith-based organizations</li></ul><div><strong><br>COMPENSATION</strong></div><div><br>Compensation based on experience.</div><div><br>Barna also offers competitive benefits, including healthcare premium coverage, 13 holidays per year, flexible vacation, a 401(k) investment plan with matching funds and more.<br><br></div><div>If you are a proactive, relational leader with the ability to drive new business growth through strategic partnerships, we invite you to join Barna Group as our Director of Sales.<br><br></div><div>Help us shape the future of faith and culture by applying your expertise to our impactful mission.</div>

Director of Sales

<div><strong>Sync with God</strong> is a 501C3, non-profit ministry, to unleash life-changing online discipleship groups on one virtual screen video chat, texting, lessons, journaling, discussions. We simplify Kingdom building, mentoring, and the spiritual growth process while leading more non-Christians to become Christians, so they don’t leave the faith. Short demo video http //bit.ly/sync_walkthru3<br><br><br></div><ul><li>Our Purpose Equipping Christians to bring non-Christians into the Kingdom of God while growing a worldwide movement of discipleship that Christians live 24/7/365.</li><li>Our Vision To increase discipleship, enhance evangelism, deepen the personal connections Christians have with one another, and lead more people to have a relationship with God.</li><li>Our Impact Ending the exodus of believers from the Kingdom of God, spreading the word of God to unreached people groups, and ending the growing drought of disciples, disciplers, and effective discipleship within Christianity today.</li></ul><div><br><strong>Focus </strong>&nbsp;WordPress (Divi), Google Workspace, Microsoft 365, Pathwright, Course Delivery &amp; Global Translation<br><br><strong>Status </strong>&nbsp;Remote Part‑Time Volunteer<br><br><strong>Organization </strong>&nbsp;Sync With God<br><br><strong>Reports To </strong>&nbsp;CEO<br><br><strong>Overview<br><br></strong>We are seeking a mission‑driven <strong>Chief Technical Officer (CTO)</strong> to lead the global technical infrastructure of Sync with God’s online discipleship platform. This leader will oversee the integration of <strong>WordPress (Divi Builder)</strong>, <strong>Google Workspace</strong>, <strong>Microsoft 365</strong>, and the <strong>Pathwright platform</strong> to ensure seamless course delivery, internationalization, security, communication, and scalability.<br><br>The CTO will build a technical architecture that supports <strong>global publishing, translation workflows, marketing funnels, automation, and multilingual course delivery</strong>.<br><br><strong>Responsibilities<br><br>Technical Leadership &amp; Systems Architecture</strong></div><ul><li>Develop and implement a long‑term digital strategy for course delivery, marketing, and international expansion.</li><li>Build an integrated ecosystem connecting&nbsp;</li><li>WordPress (Divi theme) — public-facing site &amp; landing pages</li><li>Google Workspace — team collaboration, cloud storage, workflows</li><li>Microsoft 365 — productivity suite, security, documentation</li><li>Pathwright — course delivery, user experience, assessments, certifications</li></ul><div><br><strong>WordPress &amp; Divi Management</strong></div><ul><li>Oversee all technical aspects of the SyncWithGod.com (or related) site.</li><li>Manage Divi layouts, child themes, page templates, and conversion‑optimized funnels.</li><li>Ensure mobile responsiveness, fast performance, and SEO readiness.</li><li>Manage hosting, backups, security, and plugin ecosystem.</li></ul><div><br><strong>Pathwright Technical Support &amp; Course Implementation</strong></div><ul><li>Serve as the primary technical lead for building, importing, and supporting courses in Pathwright.</li><li>Troubleshoot content delivery, user access, cohorts, pathways, and progress tracking.</li><li>Manage integrations between Pathwright and email platforms, CRM, analytics, and payment gateways.</li><li>Enable scalable translation workflows for international course rollout.</li></ul><div><br><strong>Productivity &amp; Collaboration Systems</strong></div><div>Configure and optimize Google Workspace for file management, forms, workflows, collaboration, and automation.</div><ul><li>Oversee Microsoft 365 for secure document management, SharePoint structure, Teams integration, and digital asset organization.</li></ul><div><br><strong>Multilingual Translation Infrastructure</strong></div><ul><li>Build systems for handling multi-language&nbsp;</li><li>course copies</li><li>subtitles / closed captions</li><li>websites</li><li>emails</li><li>downloadable resources</li><li>Implement translation workflows using AI, volunteers, or translation teams.</li></ul><div><br><strong>Marketing &amp; Automation Systems</strong></div><ul><li>Integrate marketing tools with WordPress &amp; Pathwright&nbsp;</li><li>email automation</li><li>CRM tagging</li><li>lead capture</li><li>funnel tracking</li><li>analytics</li><li>Support social media integration, video delivery, and content distribution.</li></ul><div><br><strong>Technical Support &amp; Training</strong></div><ul><li>Provide support to teams, partners, and course facilitators around the world.</li><li>Create onboarding documentation, training videos, and toolkits for course partners.</li><li>Establish help desk processes for global learners.<br><br></li></ul><div><strong>Qualifications</strong></div><ul><li>Experience as a CTO, Technical Director, Technical Project Manager, or Senior Web Architect.</li><li>Expert in WordPress + Divi Builder, including custom CSS and performance optimization.</li><li>Strong experience with Google Workspace and Microsoft 365 administration.</li><li>Familiarity with online learning platforms—preferably Pathwright.</li><li>Strong understanding of APIs, integrations, automation platforms (Zapier/Make), analytics, and email systems.</li><li>Ability to create scalable structures for internationalization and translation.</li><li>Clear communication skills with both technical and non‑technical stakeholders.</li><li>Passion for discipleship, online learning, and global ministry.<br><br></li></ul><div><strong>Preferred Experience</strong></div><ul><li>Building multilingual websites and handling localization.</li><li>Setting up secure data environments for global users.</li><li>Creating automation between LMS, CRM, email, and marketing tools.</li><li>Experience in ministry, missions, or spiritual formation organizations.</li></ul><div><br></div><div><strong>Desired Skills and Experience</strong></div><div>Leadership, Project Management, Technology / IT, Web Design</div>

Chief Technical Officer

<div><strong>Who We Are<br></strong><br></div><div>CV (Christian Vision) is a global organization that exists to introduce people to Jesus and encourage them to become his true followers. Founded in 1988 by Robert Edmiston, CV is driven by a pioneering spirit embracing creativity and innovation to advance evangelism through new horizons, in both physical and digital realms.<br><br></div><div>Are you passionate about sharing the gospel and motivated by a desire to create meaningful change at scale? CV offers a unique mission-driven opportunity to join a team forging bold frontiers in evangelism.</div><div><br></div><div><strong>Job Overview<br></strong><br></div><div>We are seeking a skilled, creative, and strategic Operations Manager who shares our passion for evangelism and wants to join our dynamic team in <strong>Dallas, United States</strong>.<br><br></div><div>This role is responsible for ensuring the systems, tools, workflows, and data infrastructure supporting the CV Platform are efficient, secure, and scalable. Reporting to the Initiative Lead, you will oversee platform operations, vendor relationships, workflow alignment, and the product backlog to enable smooth publishing, accurate data, and reliable integrations.<br><br></div><div>Working closely with Content, Marketing, Localisation, and Operations teams, you will maintain a high-performing CV Platform website and ensure data governance best practices are upheld—requiring fluency in analytics, reporting, and operational decision-making.<br><br></div><div><strong>Specific Responsibilities<br></strong><br></div><ul><li>Lead the CV Platform product backlog, translating strategic direction from the Initiative Lead into actionable development plans with clear sequencing and resource allocation.</li><li>Maintain and improve Jira, Craft CMS, and project management workflows (including asset naming, metadata, and versioning) to ensure operational quality and accurate reporting across tools such as ClickUp.</li><li>Serve as primary liaison to the Platform Development Partner, managing performance, scope, delivery timelines, and contract discussions for additional development capacity.</li><li>Act as a coordination point for cross-functional priorities, synthesising input from content, marketing, localisation, data, and leadership to support informed decision-making.</li><li>Support shared KPI alignment by collaborating with peer managers and ensuring data accuracy, consistent metric definitions, and operational clarity.</li><li>Oversee the integration and interpretation of performance data (GA4, Power BI, HubSpot, Craft CMS), partnering with the Data Analyst to validate pipelines, reconcile discrepancies, and surface insights that guide optimisation across campaigns and content.</li><li>Maintain CMS permissions and provisioning to ensure platform security, governance, and role-based access integrity.</li><li>Refine SOPs and timelines for content creation, localisation, publishing, and campaign execution, driving adoption of tools and processes that enhance cross-team efficiency and collaboration.</li><li>Manage CV Platform operations budgets in NetSuite, tracking expenditure against quarterly forecasts and reporting on vendor contracts, tools, travel, and team development.</li><li>Line-manage the Technical Product Specialist, Systems Integration Specialist, and Data Analyst, leading one-to-ones, resolving blockers, and supporting professional development.</li><li>Promote shared accountability across teams and empower staff to drive process innovation and system improvements that increase CV Platform efficiency and impact.</li><li>As part of a global organisation, you will be required to collaborate across time zones, which may involve out-of-hours availability.</li></ul><div>&nbsp;<br><br></div><div><strong>General Responsibilities<br></strong><br></div><div>Fulfil all duties outlined above for this specific role, and as directed below for all team members within CV. This includes, but is not limited to:<br><br></div><ul><li>Actively pursue personal, professional, and spiritual growth.</li><li>Contribute positively to our team culture by upholding CV’s values in attitude and action.</li><li>Comply with all CV policies, procedures, and regulatory requirements.</li><li>Maintain confidentiality and demonstrate integrity in all matters.</li><li>Engage fully in staff and team meetings, collaboration, and communication.</li><li>Commit to continuous learning and development as needed for the role.</li><li>Foster respectful, clear, and constructive communication across all interactions.</li><li>A practising Christian in full agreement with the CV Statement of Faith.&nbsp;</li><li>Actively involved in a local church or Christian faith community.&nbsp;</li><li>Committed to living according to biblical values.</li></ul><div>&nbsp;<br><br></div><div><strong>Skills, Experience and Education<br></strong><br></div><ul><li>Bachelor’s degree in Business, Information Systems, Digital Media, or a related field, or equivalent professional experience.</li><li>3–5 years’ experience in operations, digital project management, platform administration, or a related technical role.</li><li>Experience managing digital publishing workflows, CMS operations, and multi-step content delivery pipelines.</li><li>Proven ability to coordinate cross-functional priorities across content, marketing, localisation, data, and development teams.</li><li>Experience managing vendor relationships and collaborating with third-party development partners.</li><li>Experience with operational budgeting, forecasting, or resource allocation (preferred).</li><li>Strong working knowledge of Jira, Craft CMS, and collaboration/project management tools.</li><li>Advanced proficiency in analytics/reporting tools (GA4, Power BI, HubSpot), with ability to translate data into actionable insights.</li><li>Solid understanding of web platform architecture, APIs, and system integrations.</li><li>Familiarity with data pipelines, tracking implementations, and CMS internationalisation.</li><li>Understanding of GDPR and data governance best practices.</li><li>Exceptional organisational skills, with a bias for clarity, structure, and consistency.</li><li>Effective communicator and team leader with strong problem-solving skills.</li><li>Personally aligned with CV’s Christian mission and values; comfortable operating in a faith-based environment.</li></ul>

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