<div>Intulse is looking for the right person to join our UCaaS client service team and work alongside other amazing people serving our clients. We want to hire people who are going to be an amazing complement to our culture and team, that’s why we look for more than just the necessary skills to do a job but also for the personality and character that your new teammates will enjoy being around and that you’ll love spending time with as well. We are focused on providing world-class technology solutions that make it easier for our clients to accomplish their missions. We work in a fast-paced, team-oriented environment where we build, sell, implement and support communication solutions for our clients. If you share this passion and have the talent to join our team then we look forward to hearing from you!<br>&nbsp;</div><div><strong>Character Requirements</strong></div><ul><li>Responsibility: Innate desire to do more than what is expected</li><li>Thoroughness: Work with efficiency, completeness, and within reasonable timeframes</li><li>Dependability: Fulfillment of expectations without excessive oversight</li><li>Determination: Persistence to complete goals in spite of external influences</li><li>Flexibility: Willingness to adapt to the needs of multiple departments and respond to direction and vision of teammates</li><li>Please carefully read about our culture and core values to understand if you'll fit in our unique environment: <a href="https://intulse.com/church/about-us">https://intulse.com/church/about-us</a></li></ul><div><br><strong>Responsibilities</strong></div><ul><li>Handle escalated support tickets requiring advanced diagnosis and resolution</li><li>Act as a technical resource for team members, providing guidance on more advanced issues</li><li>Respond to client requests via phone and helpdesk software</li><li>Have a deep understanding of our system's capabilities so you can combine our features in new and creative ways to create the communication experiences that our clients desire</li></ul><div><br><strong>Schedule Requirements</strong></div><ul><li>This position will work from 11:00 AM to 8:00 PM (eastern time) Monday through Friday</li><li>We are prioritizing candidates local to our Lancaster, PA office</li><li>We work in the office a minimum of 2 days a week</li></ul><div><br><strong>Required Skills</strong></div><ul><li>Ability to communicate clearly with clients and peers especially explaining technical issues to non-technical users</li><li>Effective listener</li><li>Ability to be patient and remain calm even in stressful client situations</li><li>Strong work ethic and with personal time management</li><li>Ability to critically think through, troubleshoot, and resolve problems by reading logs and error messages</li><li>Ability to learn quickly in a self-directed environment with minimal supervision</li></ul><div><br><strong>Bonus Skills (not required but a huge plus)</strong></div><ul><li>2+ years in a technical support role (Level 1/Level 2), help desk, or MSP environment</li><li>Strong understanding of networking fundamentals: TCP/IP, DNS, DHCP, firewalls, VLANs, and basic routing/switching concepts&nbsp;</li><li>Any exposure to VOIP, SIP, or telephony systems (Asterisk, FreePBX, or otherwise)</li><li>Networking certifications (CompTIA Network+, Security+, CCNA)</li><li>Experience supporting a B2B software</li></ul><div><br><strong>Benefits</strong></div><ul><li>Profit sharing</li><li>Healthcare options</li><li>401K retirement plan with generous company matching</li><li>Generous PTO</li><li>Weekly company provided lunches</li><li>Work from home flexibility</li></ul><div>&nbsp;</div>

Client Service Representative Level 2 (second shift)

<div><strong>Called to K-LOVE</strong></div><div>&nbsp;</div><div><strong>Inspiring People to Move Closer to Jesus</strong></div><div>&nbsp;</div><div>At K-LOVE, every role is ministry.</div><div>&nbsp;</div><div>We hire first for ministry alignment and a shared commitment to our faith, mission, vision, and values. We then seek talented professionals who can use their God-given gifts, skills, and experience to serve with excellence.</div><div>&nbsp;</div><div>If you love Jesus and are called to be part of a ministry that places Christ at the center of everything we do, we invite you to explore this opportunity. If your heart aligns with our mission and you possess the knowledge, skills, and abilities needed for the role, please keep reading.</div><div>&nbsp;</div><div>As a <strong>NOC Technician II</strong>, you’ll serve as a central point of communication and action during incidents, partnering closely with Engineering and other teams to monitor systems, resolve issues, and maintain the performance of our nationwide network and IT infrastructure. If you're ready to make an impact in the world of broadcast operations, we want to hear from you!</div><div>&nbsp;</div><div><strong>*This is an on-site position that will provide coverage for 3rd shift (10pm-6:30am) on Wednesday-Sunday.*</strong></div><div><strong>&nbsp;</strong></div><div><strong>Here's some of what you will be doing:</strong></div><ul><li><strong>Advanced RF Broadcast Support</strong><ul><li>Respond to complex or recurring RF alarms and outages, using deep system knowledge to identify root causes and implement long-term solutions.</li><li>Analyze telemetry trends and performance data across multiple transmitter sites to proactively detect degradation or abnormal behavior.</li><li>Coordinate corrective action plans with Field personnel, ensuring resolution timelines, testing protocols, and proper documentation are followed.</li><li>Proficiency in database script generation for all equipment and all rack configurations with proper logic for effective SNMP alarm management.</li><li>Support advanced troubleshooting of audio chain components, including signal flow analysis across encoders, processors, multiplexers, and satellite backhauls.</li><li>Contribute to RF system upgrades and rollouts, supporting configuration, validation, and remote commissioning of new broadcast equipment.</li><li>Train and mentor junior NOC Technicians in interpreting remote control data, handling RF alerts, and understanding FCC compliance requirements.</li></ul></li><li><strong>Enhanced Network Infrastructure Oversight</strong><ul><li>Resolve escalated network issues involving routing protocols, VLAN configurations, firewall policies, or cross-site connectivity problems.</li><li>Monitor and validate complex network relationships, including multicast configurations, VPN tunnels, and hybrid cloud infrastructure dependencies.</li><li>Participate in network maintenance windows, supporting firmware upgrades, config changes, or failover testing as part of the operations team.</li><li>Support integration between broadcast systems and IT infrastructure, such as IP-based audio transport, SNMP monitoring, or broadcast-over-IP platforms.</li><li>Lead investigation of intermittent or chronic IT service issues, working with cross-functional teams (IT, InfoSec, Broadcast Engineering) as needed.</li></ul></li><li><strong>Operational Process &amp; Reliability</strong><ul><li>Review and improve SOPs for alarm handling, troubleshooting procedures, and shift handoffs to increase team efficiency and consistency.</li><li>Identify systemic issues and recommend improvements to monitoring thresholds, alert routing, or preventative maintenance plans.</li><li>Act as lead technician on shift, coordinating team response to major incidents, validating troubleshooting steps, and ensuring accurate documentation.</li><li>Manage escalations with external vendors, such as satellite service providers, remote connectivity carriers, or equipment manufacturers.</li></ul></li><li><strong>Reporting, Documentation &amp; Quality Control</strong><ul><li>Oversee accuracy of log entries, work orders, and event tracking, ensuring completeness and compliance with internal and regulatory standards.</li><li>Perform root cause analysis and produce post-incident summaries that contribute to long-term operational improvements.</li><li>Create training documentation and job aids for new tools, procedures, or systems introduced to the environment.</li></ul></li><li><strong>Leadership &amp; Professional Development</strong><ul><li>Serve as a technical resource and escalation point for entry-level team members, providing informal leadership and mentoring support.</li><li>Participate in cross-team meetings, offering NOC perspectives on operational impacts, monitoring needs, or deployment readiness.</li><li>Demonstrate ownership of assigned systems or regions, proactively ensuring their health, uptime, and documentation accuracy.</li><li>Continue professional development in areas such as networking (e.g., CCNA-level topics), broadcast engineering, or cloud systems (e.g., AWS fundamentals).</li></ul></li></ul><div><br><strong>Here's some experience we are seeking:&nbsp;</strong></div><ul><li>Associate’s degree in Broadcast Engineering, Networking, or Information Technology.&nbsp;</li><li>Industry certifications preferred (e.g., CompTIA Network+, SBE CBT).</li><li>2–4 years of experience in a NOC, broadcast, network support, or hybrid technical environment.</li><li>Proficiency in troubleshooting RF broadcast and IT infrastructure issues.</li><li>Familiarity with monitoring tools (e.g., SolarWinds, PRTG, Kybio) and alarm escalation.</li><li>Strong documentation skills, able to contribute to process guides and job aids.</li><li>Ability to mentor entry-level technicians and provide guidance in troubleshooting.</li><li>Solid teamwork and communication skills across broadcast, IT, and field engineering.</li><li>Demonstrated capacity to manage multiple incidents and prioritize effectively.</li><li>A collaborative and flexible style, with a strong service mentality. Need to be seen as a team player.</li><li>Excellent interpersonal skills with the ability to develop sincere business/ministry relationships.</li><li>Strong written and verbal communication and presentation skills.</li><li>Demonstrated commitment to the social sector with a passion for our mission and values.</li></ul><div><br><strong>What can we offer you?</strong></div><ul><li>Industry leading Medical, Dental &amp; Vision coverage</li><li>Short/long term disability and life insurance</li><li>Robust 401K with company match</li><li>Parental leave with Baby Bonding pay</li><li>Generous PTO, holiday and sick pay</li><li>Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more</li><li>Leadership and Career Development Programs</li></ul><div><br><strong>Why work for K-LOVE?</strong>&nbsp;</div><div>K-LOVE is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a singular radio station, K-LOVE today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. K-LOVE employs nearly 500 team members between its office in Nashville, TN and field locations around the country. You can view our mission and values here <a href="https://www.klove.com/about-us/mission">Mission, Beliefs &amp; Values.</a></div><div>&nbsp;</div><div>“As an Equal Opportunity Employer, K-LOVE makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and equal employment opportunities regardless of protected class, characteristic or status. However, K-LOVE is a religious non-profit organization where all team members contribute to the Company’s mission of encouraging our audiences “to have a meaningful relationship with Christ.” <em>Therefore,</em> p<em>ursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), K-LOVE has the right to hire only candidates who agree with the Company’s Statement of Faith, Mission, Vision, and Values. Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act.</em>”</div>

NOC Technician II

<div><strong>About the Team&nbsp;</strong></div><div>The Subsplash Product and Engineering Team is responsible for all products that the company develops including the tools and services we offer our clients as well as the App Platform that serves our clients’ end users. We are a team of designers, developers, and coordinators, creating polished experiences for our clients and end users. The Product and Engineering Team is responsible for the entire user experience including: End-User Mobile Apps, the Subsplash Dashboard (our Content Management System), Subsplash Giving, the Web App, TV apps, APIs, analytics, and more. The Product and Engineering Team supports our Clients by helping them maximize digital engagement, fuel their mission and expand their reach.</div><div><br><strong>About the Role</strong></div><div>As a Software Development Engineer III, you will report to one of our Software Development Managers. This is a senior level role within our team, and with that comes a high degree of influence. You will work closely with Designers, Project Managers and other Engineers to build systems that people want to use and can rely upon. You recognize the importance of stability and uptime for web services and financial software systems. You are cautious and contemplative with architectural decisions, working alongside others to deliver secure, stable, and elegant solutions. You enjoy reviewing other team member’s work, and receiving constructive feedback as well. You treat security concerns as first class citizens, and will help coach others to understand industry best practices.</div><div><br><strong>Compensation</strong></div><div>The total overall compensation for this role will be between $135,000-155,000/yr.</div><div><br></div><h3><strong>Required Education + Experience</strong></h3><ul><li>7+ years of full time programming experience in a group/team environment</li><li>Experience and proficiency making architectural decisions both in expanding existing projects and planning/implementing new systems&nbsp;</li><li>Significant experience with server-side web technologies (Examples: Unix/Linux, Golang, PHP,&nbsp; MySQL, MongoDB)</li><li>Networking and Network Security proficiency</li><li>Experience protecting against security risks such as XSS, SQL Injection, appropriate use of SSL, session hijacking etc.</li><li>Experience, knowledge, and mindfulness of security best practices with server-side and client-side (e.g. Javascript) languages as well as industry standards</li><li>Hands-on experience with AWS or similar hosting providers</li><li>Experience writing technical documentation and proposals</li><li>Value collaboration, reviewing others work, mentoring others, as well as receiving constructive feedback</li><li>Able to navigate ambiguous requirements while prioritizing multiple projects, tasks, and bug fixes</li><li>Ability to mentor others, communicate complex technical requirements with clarity, and the ability to influence others' technical design decisions</li><li>Participate in the team’s on-call rotation as needed</li><li>Bachelor of Science in Computer Science/Engineering, or equivalent experience</li></ul><div><br></div><h3>Desired Skills and Experience</h3><ul><li>Experience with Golang, Microservice architecture, NGINX, Redis, and PHP</li><li>Extensive knowledge of HTML5, CSS3, AJAX, JSON, and cross-browser compatibility</li><li>Solid understanding of OAuth2 and Authentication protocols</li><li>Knowledge of Continuous Integration and Continuous Delivery</li><li>Knowledge of data security best practices related to PCI/DSS/CISP/SOC2</li><li>Experience with containerization and orchestration (Docker/Kubernetes, etc.)</li><li>Experience with AI-driven development agents (e.g., Claude Code, Cursor) and integrating LLMs into the SDLC to significantly accelerate engineering velocity.</li><li>Proficiency in prompt engineering and agent orchestration, with an ability to effectively review, debug, and refine code generated by agents.</li><li>Understanding of AI-native development patterns, including managing agent-specific context (e.g., CLAUDE.md), utilizing Model Context Protocol (MCP) integrations, and adhering to automated guardrails for security and code quality.</li><li>Strong product-design intuition to define requirements, oversee agent-led implementation, and maintain high code quality in a high-velocity, automated environment.</li><li>Familiar with Agile principles and Scrum</li></ul><div><br><strong>You are…</strong></div><ul><li><strong>Passionate: </strong>You demonstrate our core values of Humility, Innovation, and Excellence</li><li><strong>Trustworthy: </strong>You understand the importance of confidentiality with sensitive information</li><li><strong>Efficient:</strong> You naturally have the ability to prioritize multiple projects and tasks</li><li><strong>A Communicator:&nbsp; </strong>You have a knack for clear and concise communication&nbsp;</li><li><strong>A Driver:</strong> You are smart, persistent, and not easily blocked</li><li><strong>Team-Oriented: </strong>You love your Designer, because technical architecture only matters if people want to use the tools and you love your Project Manager, because great software doesn’t count if it never ships.</li><li><strong>A Learner:</strong> You are<strong> </strong>committed to staying current with new technologies and industry trends.</li><li><strong>A Mentor: </strong>You have a love for learning and teaching others while maintaining a posture of humility.</li></ul><div><br><strong>Location</strong></div><div>Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div><br>AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.</div><div><br>Unfortunately, if you do not <strong>currently</strong> reside in one of these states, we are unable to consider your application.</div><div><br><strong>Benefits</strong></div><div>Generous Paid Time Off (Accrual rate of 15 days for the first year and then 20 vacation days per year beginning on your 1 year anniversary), Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance all free of charge, Competitive Compensation, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech</div><div><br><strong>About Subsplash</strong></div><div>Subsplash is an exciting, award-winning team of 290+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we’ve remained family owned and operated while pioneering the market with the first ever church mobile app. Since then, we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 17,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world.</div>

Software Development Engineer III (Backend + AI)

<div><strong>Called to K-LOVE</strong></div><div>&nbsp;</div><div><strong>Inspiring People to Move Closer to Jesus</strong></div><div>&nbsp;</div><div>At K-LOVE, every role is ministry.</div><div>&nbsp;</div><div>We hire first for ministry alignment and a shared commitment to our faith, mission, vision, and values. We then seek talented professionals who can use their God-given gifts, skills, and experience to serve with excellence.</div><div>&nbsp;</div><div>If you love Jesus and are called to be part of a ministry that places Christ at the center of everything we do, we invite you to explore this opportunity. If your heart aligns with our mission and you possess the knowledge, skills, and abilities needed for the role, please keep reading.</div><div>&nbsp;</div><div>The Chief Technology Officer is the technology gatekeeper for the ministry. They are responsible for the vision, leadership and execution of technology solutions, working closely with Ministry leadership to set the strategic direction for the application of technology. Working closely with the CEO and Ministry Leadership Team, this position has exceptional relationship and influencing skills and can translate technology solutions into value speak.&nbsp; This role will lead teams in the areas of technology, broadcast engineering and facilities to ensure the Ministry’s facilities and infrastructure meet and exceed expectations, and to position K-LOVE as a technological leader so that we can anticipate and meet our listener needs. &nbsp;</div><div>&nbsp;<br>Position Summary:</div><ul><li>Knows with whom, how, when, and what to communicate. Communication is flavored with grace, respect, and humility. Listens well and willingly receives and applies feedback.</li><li>The ability to relate to others in a way that brings out the best in individuals, groups, and the ministry as a whole. This also includes the team members insight into others. For example, listening skills, writing skills, and interpersonal skills. For team leaders, the leader has demonstrated the ability to hire and develop people on their team.</li><li>The ability to think and plan strategically and translate that thinking into sustained results. Other areas include team members’ ability to do their job and understand all aspects of their role, their capacity to take charge when it makes sense and to solve problems and resolve issues. For team leaders, this includes ability to formulate and present goals, manage to their budget, see beyond the short term and envision the big picture.&nbsp;</li><li>The ability to maintain capacity and openness to God's leading by staying physically, emotionally, and spiritually healthy. Emotional examples of this could include team members flexibility, consistency, adaptability, personal discipline, and ability to manage stress.</li><li>Sees with a future focus beyond daily operations to establish and articulate vision and develop creative solutions. Obtains information and identifies key issues and relationships relevant to achieving a long-range goal or vision; commits to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values.</li><li>Inspires and motivates others to take action.</li></ul><div><br>Tasks and Responsibilities:</div><ul><li>Proactively influence our culture, leading by example in demonstrating collaboration, empowerment, innovation, creativity and service, while being a faithful witness on and off the job of K-LOVE’s mission to create compelling media that inspires and encourages our listeners to have a meaningful relationship with Christ.</li><li>As a member of leadership, contribute to long term planning and vision implementation through identification of strategic technology initiatives, collaboration, prioritization, communication, and evaluation of results, while preserving K-LOVE’s reputation for integrity and excellence.&nbsp;</li><li>Engage CEO on Technology issues, trends, and proposals for strategic initiatives and delivery.</li><li>Collaborate closely with departments throughout the ministry regarding technology issues.</li><li>Oversee strategic planning and implementation for Engineering &amp; Technology Group, with a focus on goals, timelines, budgets, communication, results tracking, and celebration.</li><li>Assess Technology performance against both annual goals and plans. Provide strategic recommendations based on operational analysis, research, and projections, cost identification and allocation, and resource analysis. Ensure tools and systems are in place to provide critical operational and project information to the CEO and others and make actionable recommendations on both strategic goals and operational constraints.</li><li>Provide leadership for the Engineering &amp; Technology Group function, ensuring ministry wide collaboration and communication, facilitating appropriate resolution of issues, and competing priorities. Ensure alignment of initiatives with Ministry objective.</li><li>This role serves as the technological visionary for technology, products, and internal development processes within the ministry.</li><li>Consolidates and manages all technology delivery services for the ministry leadership using relationship and influencing skills.</li><li>Collaborate with leadership for future product development. Drives how technology will be incorporated into the overall strategic plan and future product development. Focuses on the long-term but does not ignore the short-term. Considers fundamental business and technology trends to help shape product and service roadmaps as well as areas for investment and acquisition. Responsible especially for longer term (3-5 years) strategy that requires a deep understanding of media technologies, development approaches, and operations.</li><li>Determine an Information Technology Strategy &amp; Roadmap by creating a prioritized, strategic roadmap of initiatives that position IT to create value for the organization and its listeners through internal capabilities and emerging technology investments.</li><li>Demonstrates logical business thinking and focuses on the most important things that the ministry needs to do. Aligns goals across different functions in the ministry and simplifies things so that others can understand, evaluate, and act on them. Makes the tough calls on technology based on a fundamental understanding. Appreciates that speed to market (internal agility), communication and excellence are important factors in succeeding in the future.</li><li>Attracts, develops, and retains the best technical talent in the industry. Focus is on two main areas, an operations team, and an innovation technology team. Consistently invests time to develop both internal and attract external talent. Mentors and builds top notch team. Helps up-level talent with promotions, transfers or by making the tough call to exit.</li><li>Provides leadership across technology, facilities, engineering and development functions, including innovation, product development and support, network infrastructure, and data centers.</li><li>Through the Engineering team, ensure that new and existing broadcast facilities are compliant with both applicable FCC rules and good engineering practice with an eye toward reliability. Validate expeditious restoration to proper operation of any facility found to be out of compliance and encourage efforts toward the goal of reducing and eliminating broadcast facility downtime.</li><li>Work in collaboration with other teams to ensure that broadcast facilities are efficiently managed throughout their lifecycle. This includes site construction, maintenance, modification, and decommissioning.</li><li>Monitor the progress of operational projects within areas of oversight and work to ensure those activities occur according to schedule and budget.</li><li>Participate in strategic decisions about broadcast-related technologies and advise the CEO on technological and procedural advances.</li><li>Drives the evaluation, adoption, and governance of emerging technologies (e.g., AI, automation, and data platforms) to enhance operational efficiency, audience engagement, and Ministry impact.</li><li>Lead the implementation and ongoing monitoring of artificial intelligence technologies and solutions to ensure effectiveness, responsible use, and alignment with ministry objectives.</li><li>Is gifted at stretching teams beyond what they think is possible – celebrates and inspires them along the way.</li><li>Established criteria for measuring, assessing, and reporting the performance of each function of the role, following sound KPI practices.</li><li>Directs the study of new technology to determine its utility, consistency with company technology standards, relevance for meeting business goals and return on investment.</li><li>Serves from a place of spiritual strength. Relies and is connected with Jesus through prayer, Scripture, service, and fellowship. Is passionate about reaching others for Christ. Is encouraging and encourages others during good times and bad.</li><li>Shows a passion for technology, ministry and leadership and brings it into every interaction, innovation, and problem resolution. Understands the vision of reaching others for Christ through media, but also overflows with ideas and visions for what specifically we could be doing more of.</li><li>Assesses IT technology solutions for feasibility, ensuring the value received is aligned with the level of investment.</li><li>Ensure high standards are maintained in legal compliance and security as it relates to information systems and broadcast engineering.</li><li>Communicates effectively, both internally and externally, with individuals at a variety of levels.</li><li>Establishes and maintains beneficial relationships with suppliers, technical innovators, and industry organizations. Uses these relationships to develop an understanding of the most likely direction that major industry trends are likely to take.</li><li>Provide strategic leadership, mentoring and developing a highly competent and responsive Technology team, ensuring alignment of goals and ministry initiatives with K-LOVE’s mission. Foster a learning environment where training, risk management, operational best practices, and biblical values go hand in hand with creative and entrepreneurial solution that best fulfill the ministry’s mission.</li><li>Provide functional leadership to Technology departments.</li><li>Use the K-LOVE Leadership Framework in setting professional goals for self and direct reports. Actively seek and partake in training &amp; education to deepen Biblical understanding, media/business acumen, leadership knowledge, interpersonal awareness, and communication skills.</li><li>Demonstrate the qualities of a life-time learner in the disciplines relevant to effectively lead and perform job duties by taking personal responsibility for professional development and training.</li><li>Actively participate and contribute to Ministry-wide initiatives and projects like Gratitude Fest, Daily Prayer, All Team Meetings, All Team Celebrations - like our Spring Jam, Team Member Celebration as announced. These initiatives, and others, are key components of the Ministry, our culture and more fun to do together!</li><li>Support and contribute to ministry endeavors by following employment policies and practices and supporting a safe and healthy work environment. Specifically, follow K-LOVE’s Injury Prevention and Safety program, support and maintain safety standards, and participate in safety training.</li><li>Perform other duties as assigned.</li><li>Job responsibilities are subject to review and change.</li></ul><div><br><br>Required Experience:</div><ul><li>Bachelor’s degree in a related field preferred. Master’s degree advantaged.</li><li>Minimum 10+ years’ experience in Technology Management/Leadership within an enterprise-wide IT environment, managing all facets of IT. &nbsp; Demonstrated experience and solid track record of success at a CTO level of leadership. &nbsp;</li><li>Minimum of 10-12 years’ experience in a technological field.</li><li>Operates at an executive level demonstrating relationship and influencing skills and deep technology knowledge.</li><li>Has served successfully in an executive or senior level position. Demonstrated track record of leading teams, mentoring others, and thriving cross functionally.</li><li>Understands media and broadcast industry and technology trends and factors them into the development and roll out of new products, solutions, and services across networking, digital, and security platforms as well as adjacent technologies.</li><li>Demonstration of successful leadership within a matrix organization.</li><li>Detailed knowledge of computer programming languages, techniques and systems analysis including cloud-based platforms and SaaS models.</li><li>Deep working knowledge in radio broadcasting, specifically broadcast engineering.</li><li>Demonstrates experience at setting the strategic direction for the application of technology.</li><li>Demonstrates adherence to values including servant leadership, accountability, collaboration, results driven and mentor/coach mentality.&nbsp;</li><li>Proven IT expense/capital planning, budgeting, and measuring experience.</li><li>Experience managing network systems, with experience in leading and executing enterprise system and data security strategies.</li><li>Extensive experience with principles and practices of large-scale data management and administration.</li><li>Proven professional experience in leading and managing software application development processes across the product life cycle.</li><li>Effective at evaluating, selecting, and working with outside technology partners and alliances.</li><li>Understands that “people” are as much “the work” as technology. Inspires and motivates others to give their best every day.&nbsp;</li><li>Strong emotional intelligence. Knows themselves (strengths and weaknesses) and can recognize strengths and weaknesses in others and get the best out of them.</li><li>A collaborative and flexible style, with strong service mentality. Need to be seen as a team player.</li><li>Excellent interpersonal skills with the ability to develop sincere business/ministry relationships.</li><li>Demonstrated commitment to the social sector with a passion for our mission and values.</li><li>Must pass a pre-employment reference and background screen.</li><li>Proof of legal authorization to work in the United States required upon hire.</li><li>Must agree with K-LOVE Christ-Centered Life Covenant and Statement of Faith.</li></ul>

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