<div>We are seeking a reliable and proactive Help Desk Support Specialist to support our team of approximately 75 employees, composed of hybrid and fully remote staff. This role is responsible for ensuring smooth IT operations by providing support for the office network with occasional on-site visits and remote assistance for distributed team members. Key responsibilities include maintaining the office network, supporting workstations and conference room technology, resolving day-to-day technical issues, and assisting in the implementation of security protocols and best practices.</div><div><br></div><div><strong>Functions and Responsibilities</strong></div><div><br></div><ul><li>Act as the first point of contact for all IT support requests from both in-office and remote employees.</li><li>Provide technical support to in-office staff, including but not limited to troubleshooting issues with computers, printers, VoIP phones, and conference room A/V systems.</li><li>Deliver remote technical support for offsite employees by resolving software, connectivity, and hardware-related issues.</li><li>Monitor and maintain office networking infrastructure (Wi-Fi, switches, cabling) to ensure reliable connectivity.</li><li>Set up and configure hardware and user accounts for new hires.</li><li>Manage and document support tickets in a timely and organized manner.</li><li>Manage efficient and thorough on-boarding and off-boarding processes.</li><li>Assist with device inventory tracking, procurement, and asset lifecycle management.</li><li>Ensure remote staff have secure, efficient access to necessary systems and tools.</li><li>Collaborate with external vendors for specialized support or equipment servicing.</li><li>Promote IT best practices and provide informal training or guidance to end users.</li><li>Support the implementation of company security strategies, including:<ul><li>Enforcing multi-factor authentication (MFA) and strong password policies.</li><li>Ensuring endpoint protection and security updates are properly deployed.</li><li>Assisting with user access reviews and permission audits.- Educating users on phishing risks and secure computing practices.</li></ul></li></ul><div><br>Other duties may be added to support product and engineering teams as needed, for example, project management or software testing.</div><div><br></div><div><strong>Requirements</strong></div><div>&nbsp;</div><ul><li>At least 2 years of experience in an IT support or help desk role, supporting both local and remote users</li><li>Proficiency with Google Workspace, Microsoft 365, and collaboration tools such as Monday, Zoom, and Slack</li><li>Experience with help desk ticketing systems (e.g., Zendesk, Monday is preferred)</li><li>Knowledge of remote desktop tools (e.g., TeamViewer, AnyDesk, or built-in OS tools) is preferred</li><li>Familiarity with networking concepts, including IP addressing, Wi-Fi setup, and VPNs</li><li>Familiarity with endpoint management tools (e.g., Intune, JAMF, or similar)</li><li>Awareness of cybersecurity practices, especially for remote work environments is preferred</li><li>Strong troubleshooting skills for printers, workstations, and A/V conferencing systems</li><li>Excellent verbal and written communication skills</li><li>Highly organized and able to manage multiple priorities and support requests</li><li>Team-focused attitude with a strong sense of ownership and urgency</li></ul><div><br></div><div><strong>Employment Details</strong></div><ul><li>CT headquarters are located in Wheaton, Illinois</li><li>Work Location: Fully remote with occasional travel</li><li>Type: Full time, 37.5 hour workweek</li><li>Classification: Salaried, Exempt FLSA status</li><li>Benefits: CT offers a comprehensive benefits package - check out our careers page to learn more</li></ul><div><br></div><div><em>Exact compensation may vary based on experience, skills, and location.&nbsp;</em></div><div><strong>Salary Description</strong></div><div>Annual Salary Range: $60,000 - $65,000</div>

IT Help Desk and Network Support Specialist

<div><strong>Overview<br></strong><br></div><div>Lifeway is seeking a <strong>Principal Software Engineer (Pr. SE) </strong>responsible for working across diverse teams and providing direction on developing and integrating applications and services. Our diverse technology footprint requires someone who can acknowledge and embrace the varying needs of different systems and stakeholders. Balancing back-office requirements of reliability and consistency with customer-oriented requirements that demand agility and responsiveness is a priority.</div><div>&nbsp;</div><div>Experience defining boundaries of responsibility and ownership of the different capabilities required by the business and knowledge of current industry best practices for integrating them are critical.&nbsp; You will play a key role in helping the business and technical teams think strategically about system responsibility.&nbsp; As a technical leader, you will work closely with the development community to lead and review high level architecture, cloud-native proposals, and SaaS applications including integrations.&nbsp; The Pr. SE is committed to maintaining high standards for the quality and efficiency of work.&nbsp; &nbsp;</div><div>&nbsp;</div><div>The ideal candidate is responsible for staying up to date with the latest best practices and technological solutions. They actively engage in all levels of development, champion best practices, and encourage teams to adopt and implement them.</div><div>&nbsp;</div><div><strong>Why Lifeway?</strong>&nbsp;</div><div>&nbsp;</div><div>Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.<br><br><strong><br>Responsibilities<br></strong><br></div><ul><li>Lives out Lifeway’s mission and values, showing deep commitment to Kingdom work</li><li>Lead, collaborate, and coordinate with developers, managers, and analysts across teams to design and architect integrations to support the flow of data between systems such as CRM, ERP, HR, WMS, eCommerce, and custom applications.</li><li>Provide architecture, security, and technical guidance to development teams on new architectural approaches relevant to SaaS software and other systems across the organization. Includes researching new approaches and developing proofs of concepts.</li><li>Collaborate with other Principle Software Development Engineers representing the intricacies of corporate solutions such as ERP (Financials, Order Management, Supply Chain), WMS, TMS, PeopleSoft, etc.</li><li>Analyze and improve existing system architectures, integrations, and migration techniques leveraging cloud technologies to improve speed to delivery for the business.</li><li>Collaborate with cross-functional teams including Information Security, Business Intelligence, and more.</li><li>Participate in SaaS software and implementation partner evaluations to provide technical oversight and recommendations.</li><li>Hands-on development of cloud applications.</li><li>Minimal travel, occasionally overnight</li></ul><div>&nbsp;</div><div><strong><br>Qualifications<br></strong><br></div><div><strong>Education</strong></div><div>Bachelor's degree in computer science, information technology, or related field - <em>required&nbsp;</em></div><div>Masters degree in computer science, information technology or related field - <em>preferred&nbsp;</em></div><div>Advanced graduate degree (PhD, etc.) - <em>not required</em></div><div>&nbsp;</div><div><strong>Skills, Knowledge, &amp; Experiences, required</strong></div><ul><li>10+ years development and maintenance roles with an IT organization</li><li>Experience integrating with SaaS cloud applications, such as Salesforce, ERP, WMS, etc.</li><li>Experience leading or working closely with software engineering teams</li><li>CI/CD, security best practices, DevOps principles and practices, logging, monitoring, and alerting within a cloud environment</li><li>Cloud application architecture&nbsp;</li><li>Software design and architecture, including Domain Driven Design and Eventing&nbsp;</li><li>Programming skills</li><li>Analytical and problem solving skills&nbsp;</li><li>Proven history of leading people in a complex, fast-pace environment</li><li>Successful track record of collaborating with technical and non-technical stakeholders</li></ul><div>Actively involved in an evangelical Christian church</div><div>&nbsp;</div><div><strong>Skills, Knowledge, &amp; Experiences, strongly preferred&nbsp;</strong></div><ul><li>Integrating with Salesforce, Oracle Fusion, PeopleSoft, and other SaaS solutions&nbsp;</li><li>Experience with<ul><li>Enterprise Resource Planning (ERP) applications SAP, Oracle, MS Dynamics, or similar</li><li>Human Capital Management (HCM) - Workday, SAP, ADP, or similar</li><li>Warehouse / Transportation Management - SAP EWM, Oracle WHM Cloud, or similar</li></ul></li></ul><div>&nbsp;</div><div><strong>Skills, Knowledge, &amp; Experiences, preferred&nbsp;</strong></div><ul><li>Domain Driven Design, Event Driven Design, and other architecture and software patterns</li><li>&nbsp;API Gateway, Kubernetes, SQS, SNS, S3, Cloudfront, EC2, VPC, CloudFormation, AWS CDK, IAM Roles, Kafka events or similar</li><li>C#, .NET 8+, Java, and other integration programming languages</li><li>Minimal APIs, Web API, RESTful APIs, Microservices</li><li>No SQL Databases (i.e. MongoDB, DynamoDB), Relational Databases</li><li>GitHub</li><li>Agile (Scrum)</li></ul><div><br></div>

Principal Software Engineer - Enterprise Applications

<h3><strong>About Subsplash</strong></h3><div>Originally based in Seattle, now fully remote, Subsplash is an exciting award-winning team of 280+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Since being founded in 2005, we have pioneered the market with the first ever church mobile app. we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 14,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world.</div><div>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to <a href="https://www.glassdoor.com/Overview/Working-at-Subsplash-EI_IE949698.11,20.htm">Glassdoor</a> and see for yourself!</div><div><br></div><h3><strong>About the Team</strong></h3><div>We are a team of Product Managers and UX Designers who are responsible for maximizing the value delivered to our customers on the Subsplash platform. Our platform includes products like Media, Giving, Events, People, Apps, and Websites, which our customers use to create experiences for their end users. Our status as a content platform creates a unique set of challenges for our team, demanding that we keep both the client and end-user experience in mind in our designs, planning, and strategy. We focus on empathizing with our customers and their users to identify their problems and pain points and ensure that we deliver high-value, delightfully simple solutions. We fight against complexity and aim to create simple, thoughtful, and crafted experiences that solve those problems.</div><div><br></div><h3><strong>About the Role</strong></h3><div>As a Product Manager I at Subsplash, you are responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing as well as the CEO and leadership to bring experiences to life.</div><div><br>The Product Manager I also ensures that the product supports the company’s overall strategy and goals. You are responsible for helping Subsplash evaluate opportunities and determine what gets built and delivered to delight customers and users. You are tasked with helping to ensure our revenue and customers satisfaction goals re met. You will know customers and users well, become an expert on the product. Because you play a central role in your organization — always gathering valuable intelligence from various stakeholders, customers, and your market — you are in a unique position to define the success of your product. Your role as the product’s strategist and evangelist will be central to your success and the success of your products.</div><div><br></div><h3><strong>Qualifications</strong></h3><ul><li><strong>2-3 years of relevant product management experience in a SaaS environment. This means you have shipped quality software to a production environment, gauged usage / adoption, and adapted accordingly</strong></li><li>Bachelor’s Degree or equivalent experience required</li><li>Obsessed with knowing what our users and customers are doing and how they’re doing it combined with the ability to interact directly with them to learn more about them and understand their pain points</li><li>Familiarity with the use of Agile-influenced frameworks/practices (e.g. Scrum) for building SaaS products</li><li>Bias for action. Willingness to roll up the sleeves and do what is necessary to meet team goals</li><li>Strong collaborative leadership, problem-solving skills and time management, including ability to manage multiple and competing priorities simultaneously.</li><li>High attention to detail</li><li>Excellent written and verbal communication skills.</li><li>Ability to translate complex business and technical issues into actionable work for a development team</li><li>Strong analytical skills and comfortable drawing metric-based conclusions</li><li>Ability to deliver results for complex or ambiguous problems</li></ul><div><br><strong>Compensation</strong></div><ul><li>The total compensation for this role is between $100,000-120,000/yr.&nbsp;</li></ul><div><br><strong>Location</strong></div><div>Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div><br>AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.</div><div><br>Unfortunately, if you do not currently reside in one of these states, we are unable to consider your application.</div><div><br><strong>Benefits<br></strong>Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, 401k Matching, Culture Building Events&nbsp;</div><div><br><em>This position is classified as Full-time/Non-Exempt and therefore is eligible for overtime pay.</em></div><div>Note: Employment with Subsplash is contingent upon satisfactory proof of employee’s right to work in the U.S., as required by law and upon completion of a basic background check and; Employment with Subsplash is considered “at will,” meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice.</div><div><br><em>Subsplash is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability or genetic information.</em></div>

Product Manager I

<div>Is God calling you to renew his Church by strengthening marriage and the family? Join our team at Communio today. We’re hiring!<br><br><strong>IDEAL CANDIDATE</strong>: You're analytical, self-driven, and thrive on precision and thoroughness. You communicate clearly and professionally, and you take pride in producing high-quality work. If you're a mission-driven developer who’s passionate about leveraging tech for impact, we’d love to hear from you.<br><br><strong>JOB SUMMARY</strong>: We are seeking a Full-Stack Software Developer to join our small, agile team. In this role, you will help build and enhance technology that empowers churches across the country. From initial concept to deployment, you'll be involved in all phases of the software development lifecycle.<br><br><strong>POSITION OVERVIEW</strong></div><ul><li>Mission Impact: Create technology that builds up the Church and strengthens families nationwide</li><li>Job Type: Full Time</li><li>Benefits: Health Insurance, Dental, Vision, Annual HSA Contributions, Vacation</li><li>Location: Fully Remote (Virtual Office)</li><li>Belief/Faith Requirements: Trinitarian Christianity and historical, Biblical orthodoxy</li></ul><div><br></div><div><strong>DESIRED EXPERIENCE</strong></div><ul><li>Experience with Agile methodologies, especially Scrum</li><li>High level of knowledge of PHP, SQL, Linux, Bash</li><li>Working-level knowledge of APIs and object-oriented development</li><li>Experience with cloud computing platforms such as AWS or Azure</li><li>Experience with DevOps methodologies</li><li>Experience working with and analyzing structured data</li><li>Ability to work with large datasets and clean, transform, and validate data</li><li>Basic understanding of data warehousing and data modeling concepts &nbsp;</li></ul><div><br></div><div><strong>RESPONSIBILITIES: &nbsp;</strong></div><ul><li>Write clean, maintainable, and well-documented code</li><li>Collaborate across all phases of the development lifecycle</li><li>Troubleshoot and debug software and database systems</li><li>Design and implement new product features and enhancements&nbsp;</li></ul>

Remote Christian Agile Jobs

Trusted by