<div><strong>Position Summary</strong></div><div>The Data Analyst will support the growth and effectiveness of Avail's client care, including Avail's national digital care platform (Better Clarity), by developing data systems, analytics infrastructure, and reporting that translate user behavior and client outcomes into actionable insights.</div><div><br>This role will report to the Product Lead to build measurement frameworks that track user engagement, care outcomes, and platform performance across both self-guided and facilitated care journeys.</div><div>The Data Analyst will help Avail move from basic reporting to data-informed product strategy, supporting experimentation, funnel optimization, and outcomes measurement as Avail scales nationally.</div><div><br>This position plays a key role in advancing Avail's vision of reaching 1 in 5 people facing unintended pregnancy by 2035 by ensuring the organization can measure impact, identify growth opportunities, and continuously improve the digital care experience.</div><div><br>This role ensures that data informs both product development and client care strategy.</div><div><br><strong>Principal Duties<br></strong><br><strong>Analytics Infrastructure &amp; Data Integrity</strong></div><ul><li>Build and maintain dashboards that track Better Clarity user journeys from entry to engagement and facilitated care conversion.</li><li>Ensure data flows accurately across systems including CRM, messaging platforms, scheduling tools, and website analytics.</li><li>Monitor data integrity, analytics tagging, and event tracking across the platform.</li><li>Work with the Product Lead and technical teams to implement scalable analytics architecture.</li></ul><div><br><strong>User Journey &amp; Funnel Analysis</strong></div><ul><li>Analyze user behavior across Better Clarity pathways to identify friction points, drop-off stages, and opportunities to improve engagement.</li><li>Track and report on key funnel metrics including: Activation, Engagement, Retention, and Facilitated care conversion.</li><li>Produce insights that inform product improvements and digital care pathway optimization.</li></ul><div><br><strong>Outcomes Measurement</strong></div><ul><li>Support measurement of Avail’s key client outcomes, including increases in: Hope, Confidence, Personal Strength, and Pregnancy Decisions.</li><li>Develop dashboards that allow leadership to understand client outcomes across both digital and relational care experiences.</li></ul><div><br><strong>Experimentation &amp; Product Insights</strong></div><ul><li>Support A/B testing initiatives by designing experiment tracking and analyzing results.</li><li>Provide insights that guide feature prioritization and product roadmap decisions.</li><li>Collaborate with the Product and Marketing teams to evaluate the effectiveness of acquisition strategies and engagement campaigns.</li></ul><div><br><strong>Reporting &amp; Strategic Insights</strong></div><ul><li>Create regular reports and visual dashboards for the Product Lead, Chief Program Officer, and leadership team.</li><li>Translate complex data into clear insights and recommendations accessible to non-technical stakeholders.</li><li>Identify trends in client engagement, service delivery, and digital growth</li></ul><div><br><strong>Requirements for All Employees</strong></div><div>Passion for Avail’s mission and the theological foundation for Avail’s values and practices, exhibit a growing Christian faith, and agreement with Avail's employment policies.</div><div><br><strong>Qualifications</strong></div><div><strong>Required</strong></div><ul><li>2–5 years of experience in data analytics, product analytics, or business intelligence</li><li>Strong analytical skills with experience interpreting user behavior and digital product data</li><li>Proficiency in SQL and data visualization</li><li>Ability to communicate insights clearly to non-technical audiences</li><li>Experience analyzing digital products, SaaS platforms, or mobile/web user journeys</li><li>Experience with experimentation or A/B testing frameworks</li><li>Familiarity with tools such as Google Analytics, Looker, WordPress</li><li>Experience working with CRM or customer engagement data</li><li>Interest in mission-driven or social impact organizations</li></ul><div><br><strong>Key Competencies</strong></div><ul><li>Analytical curiosity – asks the right questions of the data</li><li>Strategic thinking – connects data insights to product decisions</li><li>Clear communication – translates technical findings into understandable insights</li><li>Detail orientation – ensures data accuracy and reliability</li><li>Mission alignment – motivated by helping people facing unintended pregnancy</li></ul><div><br><strong>Physical Demands/Working Conditions</strong></div><ul><li>Ability to stand, walk or sit at a computer for an extended period of time.</li><li>Ability to talk, see and hear within normal range.</li><li>Finger and hand dexterity to manipulate objects.</li></ul><div><br>The physical requirements described represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the principal duties of the job except where to do so would cause an undue hardship on Avail’s business operations.</div><div><br><strong>About Avail</strong></div><div>Avail is a nonprofit committed to keeping those facing a past or present unexpected pregnancy at the heart of their own story by listening first and addressing the complex feelings and needs shaping people’s choices. Offering free, non-political, and nonjudgemental care, Avail meets both women and men with comprehensive support. This support includes personal client advocacy programs centered around decision making, after abortion processing, pregnancy and parenting, healthy relationships, and male services. Avail also offers its services through self-guided digital programs to reach those preferring to access support at their fingertips via availnyc.org and betterclarity.com. Clients come from all over the country and the world, and 99% of clients would recommend Avail to a friend. Avail's employees also love their jobs; in 2023, Avail ranked as the #1 Small Business at Best Companies to work for in New York State.</div><div><br><strong>Ready to Apply?</strong></div><div>If you're excited about using data to improve digital products and help more people access compassionate care, we'd love to hear from you.</div><div><br></div><div>Please email your resume and a brief cover letter to <a href="mailto:hr@avail.org">hr@avail.org</a> with "Data Analyst" in the subject line. We review every application carefully and will contact candidates selected to move forward in the hiring process.</div>

Data Analyst

<div>Lifecycle Content, Email &amp; Product Experiences<br><br>Practicing the Way is looking for a part-time Digital Formation Journey Designer to help shape the digital journeys that support people as they practice the Way of Jesus in everyday life.<br><br>This role will focus primarily on individuals and groups: people engaging our Courses, participating in groups, completing the Spiritual Health Reflection, building a Rule of Life, and continuing in apprenticeship over time. It will also contribute to church-facing journeys, helping pastors and church leaders onboard, adopt, and grow in their use of Practicing the Way resources.<br><br>We are looking for a digitally mindful designer who can think at the level of the whole journey and also get into the details of designing beautiful, useful digital experiences. The right person is likely a hybrid of a growth-minded email marketer, UX journey strategist, and UI designer: someone who understands how email prompts, in-app moments, content, reminders, and product flows can work together to help people take the next faithful step.<br><br>Email is currently one of our primary delivery channels, but the work is bigger than email. The right person will design the journey first, then discern how that journey should show up across email, the platform, web, app, notifications, or other touchpoints.<br><br><strong>Our Vision for this Role</strong><br>The Digital Formation Journey Designer will help individuals, groups, and churches move from initial engagement to ongoing practice.<br><br>This role sits at the intersection of:</div><ul><li>Lifecycle email</li><li>Content strategy</li><li>UX/UI and product experience</li><li>User research and data</li><li>Spiritual formation</li></ul><div><br></div><div>We are looking for someone who can take an initial vision or product goal and turn it into a clear user journey. This includes thinking through what the user is experiencing, what they need next, what content should be delivered, what touchpoint is best, and how each step helps them take the next faithful step.</div><div><br></div><div>A strong candidate will likely have experience designing and improving key user flows, such as onboarding, activation, nurture, engagement, or re-engagement into a digital product, platform, course, app, or system. They understand how a thoughtful combination of email prompts, in-app steps, content, reminders, and product moments can help someone move forward.</div><div><br></div><div>They should also bring real user experience and visual design ability. This is not only a journey mapping or content strategy role. We are looking for someone who can help shape web, app, or interactive digital experiences with strong instincts for user flows, interface clarity, visual hierarchy, content hierarchy, interaction design, friction, pacing, and simplicity.</div><div><br></div><div>A strong candidate will also know how to create emails that people are actually grateful to receive. Not generic updates. Not cluttered reminders. Not clever copy for its own sake. Clear, thoughtful, timely emails that serve the person and deepen the journey.</div><div><br></div><div>This person should bring enough product and technology awareness to understand what is possible in tools like Customer.io, including segments, triggers, personalization, journey logic, testing, and measurement. They do not need to be a technical operator, but they should be able to design experiences that can actually be built.</div><div><br></div><div>The ideal candidate is spiritually grounded, user-centered, visually capable, and comfortable moving between big-picture journey design and detailed experience design. In many ways, this person may feel like a thoughtful blend of a growth marketer, UX strategist, and digital product designer, with a pastoral imagination for spiritual formation.</div><div><br><br></div><div><strong>Specifics: What This Role Does</strong></div><div><strong>Design Formation Journeys</strong></div><ul><li>Mapping journeys for individuals, group members, group leaders, and church-facing users</li><li>Designing onboarding, nurture, activation, continued engagement, and re-engagement flows</li><li>Thinking across email, product, web, app, and future touchpoints</li><li>Identifying what users need at key moments</li><li>Creating pathways that help people move from engagement to practice</li><li>Connecting journeys to available technology, including segments, triggers, personalization, product behavior, and lifecycle logic</li></ul><div><br></div><div><strong>Bring UX/UI and Product Thinking</strong></div><ul><li>Thinking through user flows and interaction moments</li><li>Sketching lightweight product or journey concepts</li><li>Creating wireframes, content structures, or interface concepts when needed</li><li>Shaping information architecture and content hierarchy</li><li>Considering when something belongs in email versus inside the platform</li><li>Helping design onboarding flows, guided experiences, dashboards, prompts, and next-step moments</li><li>Partnering with product, design, content, and technical teammates</li><li>Helping make digital experiences feel cohesive, intuitive, and not fragmented</li></ul><div><br></div><div><strong>Shape Email and Content Experiences</strong></div><ul><li>Designing email sequences and nurture journeys</li><li>Developing content strategy for each journey</li><li>Writing or sketching clear, useful email copy</li><li>Shaping subject lines, message structure, calls to action, and next steps</li><li>Supporting newsletter-style communication when needed</li><li>Ensuring email works as part of the broader user experience, not as a disconnected communication channel</li></ul><div><br></div><div><strong>Use Research, Data, and Tools Wisely</strong></div><ul><li>Using data to improve journeys, emails, and product experiences over time</li><li>Noticing where users are confused, disengaging, or needing clearer next steps</li><li>Understanding what is possible in Customer.io and other lifecycle tools</li><li>Thoughtfully integrating the best of AI into research, writing, journey mapping, design iteration, content development, and workflow efficiency</li><li>Talking with real users and gathering feedback</li><li>Reviewing survey responses, analytics, and user behavior</li></ul><div><br><br></div><div><strong>About the Ideal Candidate</strong></div><div><strong>About you:</strong></div><ul><li>You are a committed apprentice of Jesus, actively arranging your life around being with Him, becoming like Him, and doing what He would do if He were you.</li><li>You bring a unique perspective, background, and set of experiences that can help broaden the voices shaping our work and strengthen how we serve the Church.</li><li>You have experience designing and improving key user flows such as onboarding, activation, nurture, engagement, or re-engagement.</li><li>You understand how email, in-app moments, product flows, content, reminders, and data can work together to help people take the next step.</li><li>You bring real UX/UI and visual design ability for web, app, platform, or other interactive digital experiences.</li><li>You can move between big-picture journey mapping and detailed experience design.</li><li>You are comfortable shaping user flows, wireframes, content hierarchy, interface decisions, and digital interactions.</li><li>You can write clearly and warmly. You may not be a professional copywriter, but you know how to create emails and digital content that are human, useful, and worth reading.</li><li>You are curious about real users and willing to learn from interviews, feedback, surveys, and data.</li><li>You have enough technology awareness to understand how email platforms, product behavior, segmentation, triggers, and personalization can work together.</li><li>You are curious and discerning about AI, with a thoughtful approach to integrating the best tools into your workflows without compromising the human judgment, pastoral care, theological wisdom, craft, design thinking, and Spirit-led discernment this work requires.</li><li>You resonate deeply with the mission, theology, voice, and ethos of Practicing the Way.</li></ul><div><br></div><div><strong>About your previous experience:</strong></div><ul><li>Experience designing and improving user flows for onboarding, activation, nurture, engagement, or re-engagement.</li><li>Experience designing UX/UI for web, app, platform, learning, nonprofit, ministry, or digital product experiences.</li><li>Experience creating user flows, wireframes, prototypes, content hierarchy, interface concepts, or high-fidelity digital designs.</li><li>Experience shaping lifecycle journeys, email programs, product experiences, or multi-touch digital engagement paths.</li><li>Experience with lifecycle or email platforms such as Customer.io, Braze, Iterable, HubSpot, Mailchimp, Klaviyo, or similar tools.</li><li>Experience collaborating with product managers, designers, engineers, writers, and marketers.</li><li>Experience using research, user feedback, analytics, or behavioral data to improve digital experiences over time.</li><li>Thoughtful perspective on theology, technology, AI, and spiritual formation.</li></ul><div><br><br></div><div><strong>Details</strong></div><ul><li>Employment Type: Contract, Part-Time</li><li>Time Commitment: 15-20 hours per week</li><li>Location: Remote with flexible working hours. Willing to travel for key meetings, conferences, etc.</li><li>Compensation: $55/hr</li></ul><div><br><br></div><div><strong>Note:</strong> At Practicing the Way, we’re always trying to balance generosity and fairness as we think about compensation. As a nonprofit organization stewarding givers’ sacrificial gifts, we may not offer the highest salaries, so we encourage you to consider that as you apply.</div><div><br></div><div>As part of the hiring process, we may conduct a background check. Our discernment process invites you to submit references from previous employers and pastors who can testify to your service to your local church.</div><div><br></div><div><strong>About Our Hiring Process</strong></div><div>Note that, as we discern, our hiring process includes several interviews with key team members. Applicants should be prepared to provide references and complete assessments from us. Successful candidates must sign our statement of faith and pass our background and reference check discernment process before joining our team.</div>

Digital Formation Journey Designer

<div><strong>Overview</strong></div><div>HarperCollins Publishers is seeking a <strong>Vice President, Data.&nbsp; </strong>In this role, you will lead the function responsible for data infrastructure, engineering, governance, and analytics across North America. You will own the enterprise data strategy, modernizing our architecture on Microsoft Fabric and driving a multi-year transformation roadmap. The ideal candidate must be a seasoned data leader with the vision to define our future state and the drive to deliver it. You must thrive in a complex, dynamic environment, possess exceptional stakeholder management skills, and have a proven track record of leading high-performing technical teams through significant organizational change.<br><br></div><div><strong>Responsibilities</strong></div><ul><li>Lead a data function responsible for data infrastructure, engineering, governance, and analytics for HarperCollins across North America.</li><li>Build a cohesive team of leaders across data disciplines and design the organization for accelerated delivery and future scalability.</li><li>Own the enterprise data strategy, focusing on modernizing and converging data architecture on Microsoft Fabric.</li><li>Engage and consult with senior leadership in IT and across the business to ensure data strategy deliverables align with business needs.</li><li>Oversee the execution of data transformation, migrating existing solutions and reporting platforms to the Fabric platform to simplify the data estate.</li><li>Optimize data quality and the delivery of analytics solutions through governed data products, DataOps, engineering standards, and observability.</li><li>Manage and extend a portfolio of consulting and vendor partners to access specialized skills and knowledge.</li><li>Foster effective partnerships between the data function and data science, solutions, engineering, and operations teams globally.</li><li>Prepare the data function for AI integration by organizing and presenting data semantically to enable effective agent integration with the enterprise platform.</li><li>Partner with the SVP for Data, Engineering, and Architecture on long-term strategy and roadmap development.</li></ul><div><strong>Qualifications</strong></div><ul><li>15+ years of experience in Data and Analytics roles.</li><li>5+ years of experience leading data teams specifically managing high-volume, high-complexity ERP data.</li><li>Proven ability to devise strategic goals within a complex business environment and motivate teams to achieve them.</li><li>Capability to envision how data creates value for the business in the future and communicate this to audiences across the company.</li><li>Exceptional ability to engage, influence, and collaborate with stakeholders at all levels to align business priorities with technical execution.</li><li>Fluency in modern data and analytics platforms, including Lakehouse architectures, infrastructure, data modeling, pipelines, and BI tools.</li><li>Extensive experience with Microsoft’s cloud data platform components and their evolution into Fabric.</li><li>Strong background in delivering complex data engineering solutions with rigorous technical standards.</li><li>Demonstrated experience leading enterprise-level data transformations and organizational change.</li><li>Strong understanding of the analytical potential of AI and its integration with enterprise data platforms.</li><li>Experience with JD Edwards (JDE) integrations is highly preferred.</li><li>DAMA-DMBOK certification or similar data management accreditation is an advantage.</li></ul><div><br>HarperCollins Publishers is a company full of people who are passionate about books.&nbsp; When you apply for a position, we want to know why you want to work here, and why you are interested in the job. <strong>That’s why cover letters are strongly preferred.<br></strong><br></div><div>The salary range for this position is $240,000-$260,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. &nbsp;<br><br></div><div>In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.&nbsp; &nbsp; &nbsp;</div>

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