<div>Samaritan's Purse is seeking an Atlassian <strong>Application Owner</strong> to join our <strong>Information Technology</strong> department in <strong>Boone, NC</strong>. As an Application Owner, you will ensure that all assigned systems are optimally configured for the ministry's use, understood by end users and administrators, supported, stable, and secure. You will be responsible for providing reactive support for assigned applications to subject matter experts, administrators, and other IT resources. Come use your gifts and talents to advance the Gospel!&nbsp;</div><div>&nbsp;</div><div><strong>Please note that this position requires candidates to work on-site in one of our North Carolina offices: Boone, North Wilkesboro, or Charlotte. This is not a fully remote position.</strong></div><div>&nbsp;</div><div><strong>A day in the life of an Application Owner:&nbsp;</strong></div><div>At Samaritan's Purse, the Gospel really is the center of all we do!&nbsp; We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.&nbsp;</div><div>&nbsp;</div><div>In the role of <strong>Application Owner</strong>, you will have the opportunity to:&nbsp;</div><ul><li>Maintain your personal relationship with Jesus Christ and be an effective witness for Him</li><li>Install, configure, and maintain the Atlassian on-premise Data Center tool suite of Jira Software, Jira Service Management, Confluence, Opsgenie, and plug-ins.</li><li>Maintain expert knowledge of assigned applications and implements application features to meet the needs of ministry areas while also ensuring data security and privacy requirements are met.&nbsp;</li><li>Create and maintain detailed technical and user-facing documentation and profiles of how each ministry area uses the application.&nbsp;</li><li>Ensure that new features and upgrades are effectively tested, communicated, and deployed.&nbsp;</li><li>Provides hands-on support as required and ensures that documentation is updated.&nbsp;</li><li>Install, configure and maintain performance monitoring and alert notifications, schedule backups, and implement disaster recovery plans for assigned systems.&nbsp;</li><li>Work with Program Managers to assess and implement ministry area system requirements.</li><li>Train help desk members and system administrators to perform tier one and tier two support.</li><li>Provide on-call support as needed to ensure ministry operations are not impacted by system issues.&nbsp;</li><li>All other duties as assigned.</li></ul><div>Learn more about <a href="https://careers.samaritanspurse.org/pages/working-with-us"><strong>serving with Samaritans Purse</strong></a>.&nbsp;<br><br></div><div><strong>Qualifications &amp; Experience</strong>:&nbsp;</div><ul><li>Bachelor's Degree in Business or Computer Science and at least five (5) years 5-7 years of related experience and training; or equivalent combination of experience and education.&nbsp;</li><li>Ability to translate business speak to technical speak and technical speak to business speak.</li><li>Ability to lead and maintain control of meetings.</li><li>General knowledge of Jira and Confluence administration.</li><li>Working knowledge of Atlassian Jira Service Management, ITIL V4 alignment, and Continual Service Improvement (CSI) practices.</li><li>Desire and ability to grow the Atlassian platforms to scale within the ministry for various projects, and needs.</li><li>Working knowledge of JQL, SQL, Ubuntu Linux, Ansible, and REST API services is preferred.</li><li>Thorough knowledge of SDLC, ITIL, and Agile Frameworks.</li><li>12 credit hours of college-level Biblical Studies (required); if not already completed, opportunity to meet and complete requirement is available upon hire. &nbsp;</li></ul><div>&nbsp;</div><div><strong>Job Location:</strong> Boone, Charlotte, or Wilkesboro, NC&nbsp;</div><div><strong>Type:</strong> Full-Time&nbsp;</div><div><strong>Language Requirement:</strong> Fluency in English (required)</div><div><strong>Travel Expectations:</strong> This position requires domestic and international travel less than 10% of the year. &nbsp;</div><div>&nbsp;</div><div><strong>Benefits:</strong></div><ul><li>On-site Medical Clinic (staff and dependents)&nbsp;</li><li>Medical, prescription, dental &amp; vision insurance</li><li>Flexible Spending Account (FSA)</li><li>Long-term and Short-term disability insurance</li><li>Paid Family Medical Leave&nbsp;</li><li>Term Life Insurance</li><li>401(k) retirement savings plan</li><li>10 paid holidays</li><li>12 vacation/personal days</li><li>10 sick days</li></ul><div><strong>Samaritan's Purse Mission Statement:</strong></div><div>Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.</div><div>&nbsp;</div><div><strong>Samaritan's Purse Statement of Faith:</strong></div><ul><li>We believe the Bible to be the inspired, the only infallible, authoritative Word of God. 1 Thessalonians 2:13; 2 Timothy 3:15-17.</li><li>We believe that there is one God, eternally existent in three persons:&nbsp; Father, Son, and Holy Spirit.&nbsp; Matthew 28:19; John 10:30; Ephesians 4:4-6.</li><li>We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15.</li><li>We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit.&nbsp; Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7.</li><li>We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life.&nbsp; John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10.</li><li>We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment.&nbsp; 1 Corinthians 15:51-57; Revelation 20:11-15.</li><li>We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.&nbsp; 1 Corinthians 12:12, 27; Ephesians 1:22-23.</li><li>We believe that the ministry of evangelism and discipleship a responsibility of all followers of Jesus Christ.&nbsp; Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15.</li><li>We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9.</li><li>We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.&nbsp; Matthew 9:35-38; 22:37-39, 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15.</li><li>We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10.</li><li>We believe that God wonderfully and immutably creates each person biological male or female. These two distinct but complementary sexes together reflect the image and likeness of God. Rejection of ones biological sex is a rejection of Gods merciful design and creative order.&nbsp; Genesis 1:26-27;1 Corinthians 6:9; Deuteronomy 22:5</li></ul><div>&nbsp;</div>

Application Owner - Atlassian

<h3>The Position</h3><div><br>Church Media Squad is looking for a highly motivated and analytical Systems Integrator to join our growing Systems Integration Squad. At Church Media Squad, we exist to make church media better, and our new Systems Integrator will play a critical role in helping us achieve that goal.</div><div><br>The Systems Integrator will work closely with the VP of Systems to create, maintain, and manage automations and systems across all wings of the company, primarily using n8n.io as our automation platform of choice, along with our core tools: Supabase (PostgreSQL), Airtable (internal tools), ClickUp (project management), and Dropbox (media asset storage). We aim to increase efficiency and productivity while maintaining our commitment to excellence in serving our clients. The Systems Integrator will collaborate with other System Integrators to solve complex issues, fix errors, and develop new automations to streamline processes and improve efficiency.<br><br></div><div>Examples of tasks include data syncing between platforms, form submission handling, customized reporting, data analysis, AI integration, and more. The ideal candidate should have strong problem-solving skills and the ability to think creatively when developing automations. Maintaining clear documentation of created automations and understanding existing documentation is also crucial.</div><div><br>All Church Media Squad employees work completely remotely. Full-time employees receive a company Mac after their first six weeks with Church Media Squad. Church Media Squad is an Apple-only environment.</div><h3><br>About Church Media Squad:</h3><div><br>Church Media Squad is based in Salt Lake City, UT. The state of Utah has the lowest percentage of Christians in the country, with the Salt Lake Valley having less than 5% who consider themselves part of the Christian faith. Our Founder’s goal and hope is to be part of God's transformative movement in the Salt Lake Valley by making our base of operations here and helping church plants in the Salt Lake Valley.<br><br></div><div><br>At Church Media Squad, we have seven Squad Goals that help define how we operate and interact with our client churches and each other. You can read the Squad Goals here.</div><h3><br>Qualifications:</h3><ul><li>Proficiency with <strong>n8n.io</strong> and experience with our core tech stack (Supabase, Airtable, ClickUp, Dropbox)</li><li>Strong data skills with an analytical mindset for turning data into actionable insights</li><li>Experience with AI tools like <strong>Claude.ai</strong>, <strong>ChatGPT</strong>, and <strong>Lovable.dev</strong> for workflow optimization</li><li>Knowledge of <strong>JavaScript</strong> or <strong>SQL</strong> is valuable; React experience is also helpful</li><li>Excellent problem-solving abilities and communication skills</li><li>Fluency in English is required</li><li>Experience working for a church is particularly valuable, as it enables better collaboration with the church staff we serve daily<br><br></li></ul><h3>Responsibilities:</h3><ul><li>The official working time for all member-facing Squad Members is +/- 2 hours of 9AM - 5 PM Central Standard Time (CST)</li><li>Collaborate with various departments to identify areas for improvement, gather requirements for new automations, and increase efficiency</li><li>Develop new solutions primarily using n8n.io, our automation platform of choice</li><li>Build forms, develop dashboards and widgets, and create data-rich reports for managers and executive-level staff</li><li>Send a meme to josh@churchmediasquad.com representing your love of systems</li><li>Fix errors on TheSquad automation platforms (primarily n8n.io, with some Airtable and other tools)</li><li>Ensure that systems and processes are streamlined and optimized to increase efficiency and productivity</li><li>Regularly be in contact with the Squad via our company Slack<br><br></li></ul><h3>Other Details:</h3><ul><li>Reports to the VP of Systems</li><li>Salary range: $60-70k</li><li>TheSquad will purchase a Mac for you 6 weeks after your start date</li><li>High-speed internet is required for this position</li><li>This is a W2 Employee salaried position</li><li>Preference to North America-based candidates</li><li>Priority consideration given to candidates with experience working in or with Christian churches</li><li>You can read a full list of benefits for Full-Time employees here.</li><li>Expected start date: Summer 2025</li></ul>

Systems Integrator

<div><strong>Position Summary</strong></div><div>The Software Developer is part of a development team whose purpose is to update, enhance, and extend the current ERP system. The Software Developer is involved in all areas of development from design to development to testing.<br><br></div><div><strong>What We Offer</strong></div><ul><li>Compensation based on experience.</li><li>Faith and purpose-based career opportunity!</li><li>Fully paid health benefits</li><li>Retirement and Life Insurance</li><li>12 paid holidays PLUS birthday</li><li>Lunch is provided DAILY.</li><li>Professional Development</li><li>Paid Training</li></ul><div><strong><br>Responsibilities</strong></div><div>Reporting to the Software Development Manager, the responsibilities of the Software Developer include:</div><ul><li>Working on a team to develop, test, and maintain web- and desktop-based business applications built on Microsoft technologies.</li><li>Assisting in the collection and documentation of user’s requirements.</li><li>Developing, refining, and tuning integrations between applications.</li><li>Analyzing and resolving technical and application problems.</li><li>Providing second-level support to end users.</li></ul><div><strong><br>Skills &amp; Experience</strong></div><div><strong><br>Minimum Requirements</strong></div><ul><li>College or university degree in Computer Science or a related discipline.</li><li>1-3+ years of related professional work experience designing, programming, and supporting software applications.</li></ul><div><strong><br>Desirable</strong></div><ul><li>Application development experience with .NET Core, C#, JavaScript, React, CSS, HTML, Dapper</li><li>Proficiency with APIs, WebAPI, REST-based web services (SOA), SQL Server, or similar.</li></ul><div><strong><br>Core Competency Requirements</strong></div><ul><li>Solid understanding of object-oriented programming concepts.</li><li>Solid understanding of relational database design and querying concepts.</li></ul><div><strong><br>Pay</strong></div><ul><li>Commensurate with qualifications.</li></ul><div><strong><br>Work Location</strong></div><ul><li>Hybrid local candidates preferred, Remote possible for out of Northeast Ohio area candidates.</li></ul><div><strong><br>About Christian Healthcare Ministries</strong></div><div><em>Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.</em></div>

Software Developer

<div><strong>Data Integration + Insights Engineer (Part-Time)</strong></div><div>Do you enjoy the challenge of turning scattered data into something useful, meaningful, and clear? Are you comfortable writing queries, building scripts, and navigating multiple systems—but motivated by how your work ultimately serves people, not just numbers? Practicing the Way is looking for a part-time Data Integration &amp; Insights Engineer to help us steward our data well, so we can better support churches, small groups, and individuals following the way of Jesus.</div><div><br><br></div><div><strong>About the Role<br></strong>The Data Integration &amp; Insights Engineer helps us connect and make sense of the many streams of data that support our mission. From our PostgreSQL-based platform and Planning Center to Salesforce, this role brings together information from across the organization to create a clearer picture of how people are engaging with the practices of Jesus and how we can serve them more intentionally.</div><div>Whether it’s writing a complex SQL query, automating a monthly report, or building a dashboard that helps a team know who to follow up with, your work will help ensure that every team has the right information at the right time to care well for people and make thoughtful decisions.</div><div><br>This role requires someone who’s both technically capable and collaborative —someone who can navigate APIs and data models, but also enjoys partnering with others to solve real problems. You’ll work closely with the Pathways, Church Formation, Invitation, and Generosity &amp; Prayer teams to turn raw data into meaningful insights.</div><div><br>A mix of problem-solving, and attention to detail is essential. You’ll need to move between writing clean scripts, troubleshooting bugs, and translating technical output into something accessible and actionable. You’ll collaborate often with our Technology Lead and other team leads to build trustworthy systems, maintain data health, and bring clarity to the work we’re doing across the organization.<br><br><br></div><div><strong>This Role Collaborates Closely With:</strong></div><ul><li>The Technology Lead to shape system architecture, maintain data integrity, and manage integrations</li><li>Pathways, Church Formation, Invitation, and Generosity &amp; Prayer teams to identify data needs and translate them into solutions</li><li>Leadership, to support strategic visibility and organization-wide decision-making</li><li>Salesforce admins and developers to improve the flow and accessibility of data across systems</li></ul><div><br></div><div><strong>What You’ll Do<br><br>Connect and organize data across systems</strong></div><ul><li>Write SQL queries to pull and structure data from our PostgreSQL database (churches, users, groups, SHR, Rule of Life, etc.)</li><li>Use JavaScript or similar scripting languages to call APIs gather data from systems like Planning Center and Salesforce</li><li>Build one-time or reusable scripts to process, filter, and merge data for reports, follow-up lists, or internal needs as they arise</li></ul><div><br></div><div><strong>Create clear reporting and visibility for teams</strong></div><ul><li>Build and maintain dashboards (Google Looker Studio, Salesforce, or Google Sheets) that surface meaningful data for the right teams</li><li>Automate recurring reports and metrics that help track participation, engagement, giving, or growth over time</li><li>Provide clean data exports or summaries to help teams send thank-yous, identify opportunities, and better care for people</li></ul><div><br></div><div><strong>Ensure quality and build trust in our data</strong></div><ul><li>Troubleshoot bugs and system limitations when things break or need refinement</li><li>Understand the data being gathered in order to judge the accuracy of queries, and respond to follow-up questions about the data from stakeholders</li><li>Maintain a clear and organized documentation trail so teammates can use the tools with confidence</li></ul><div><br></div><div><strong>About You</strong></div><div><strong><br>You’re rooted in Jesus</strong></div><div>You arrange your life around being with Jesus, becoming like Him, and doing what He would do if He were you. You’re a committed part of a local church and affirm our Statement of Faith (as an integrated auxiliary of Bridgetown Church, we share a statement of faith).<br><br></div><div><strong>You bring both technical skill and a heart to serve</strong></div><ul><li>3–5+ years of experience working with data, engineering, or analytics</li><li>Confident writing SQL and working with relational databases (PostgreSQL experience is a plus)</li><li>Comfortable using JavaScript, Python, or similar tools to build lightweight scripts and automate data work</li><li>Experience with Salesforce, or similar CMS / database</li><li>Familiar with data visualization and reporting tools like Google Looker Studio or Salesforce dashboards</li><li>Strong communication skills—you know how to translate technical details into clear takeaways for others</li><li>Familiarity with Planning Center is a plus</li><li>You work well independently, stay organized, and enjoy helping others solve real-world problems</li></ul><div><br><strong>Details<br></strong>Employment Type: Contract (Part-Time)<br>Time Commitment: 8–10 hours per week<br>Location: Fully Remote<br>Compensation: Hourly, $40 - $70/hour based on experience and fit for the role<br><br><strong>About Practicing the Way<br></strong>Practicing the Way creates beautiful resources and experiences for spiritual formation, helping churches train people to practice the Way of Jesus. Through practices like Sabbath, Prayer, and Community, we aim to help people not only learn about Jesus, but become like Him—together.&nbsp;</div>

Data Integration + Insights Engineer (Part-Time)

<div>At Called, we believe that community in churches and ministries shouldn’t be limited to Sundays.&nbsp;<br><br></div><div>With our all-in-one community platform for churches and ministries, leaders can forge deeper connections every day of the week with their members. We exist to help church and ministry leaders build an engaged community that fosters deeper discipleship. To drive this mission forward, we’re looking for an experienced Software Engineer to help us take it to the next level in the US market.&nbsp;</div><div><br>Our people love this mission - and come to find out, they love working here as well. We are a small, but mighty team all committed to rebuilding faith communities. We do not take ourselves too seriously. We do not hire prima donnas. We work for the real Madonna!</div><div><br>Sound interesting? This role might be for you.</div><div><br></div><div><strong>About the Role</strong></div><div>We are looking for a <strong>Senior Python Developer</strong> to help architect, develop, and maintain our backend systems. While this role is not explicitly for a <strong>Software Architect</strong>, we value candidates with a strong architectural mindset who can contribute to designing scalable, secure, and efficient backend solutions.<br><br><strong>Compensation</strong></div><div><strong>$120k - 150k</strong></div><div><br></div><div><strong>What You'll Do</strong></div><ul><li><strong>Architect and develop</strong> backend services, APIs, and data processing pipelines using <strong>Python, Django, and Django Ninja</strong>.</li><li><strong>Evaluate and improve</strong> existing system architecture, making recommendations for scalability, security, and maintainability.</li><li><strong>Design and optimize</strong> relational database schemas using <strong>PostgreSQL</strong>, ensuring data integrity and performance.</li><li><strong>Build and maintain</strong> integrations with third-party APIs (e.g., HubSpot, web applications, mobile apps).</li><li><strong>Deploy and manage</strong> applications on <strong>AWS</strong> using services like EKS, Lambda, S3, and RDS.</li><li><strong>Implement security best practices</strong>, including authentication, authorization, and data protection strategies.</li><li><strong>Collaborate with cross-functional teams</strong>, including frontend developers, product managers, and designers, to deliver high-quality features.</li><li><strong>Write clean, maintainable, and well-documented code</strong>, ensuring adherence to industry best practices.</li><li><strong>Mentor developers</strong> and contribute to team knowledge-sharing.</li></ul><div><br><strong>What We’re Looking For</strong></div><ul><li><strong>6+ years</strong> of experience as a <strong>Python</strong> developer with expertise in <strong>Django.</strong></li><li>Experience designing and maintaining <strong>RESTful APIs</strong> with a focus on performance and security.</li><li>Strong understanding of <strong>PostgreSQL</strong>, database design, and query optimization.</li><li>Hands-on experience deploying applications on <strong>AWS</strong> and managing cloud infrastructure.</li><li>Experience with <strong>Docker</strong> and containerized applications.</li><li>Familiarity with <strong>CI/CD pipelines</strong>, automated testing, and version control (Git).</li><li>Strong analytical and problem-solving skills, with a proactive approach to debugging and optimization.</li><li>Excellent written and verbal communication skills.</li><li>A <strong>passion for building technology that supports a mission-driven organization</strong>.</li></ul><div><br><strong>Bonus Skills (Nice to Have)</strong></div><ul><li>Experience with <strong>Stripe</strong> for payment processing and subscription management.</li><li>Experience with <strong>Python libraries </strong>like Django Ninja, FastAPI, Celery, Django Tasks, Django Rest Framework, and Django Channels.</li><li>Experience with Java and Java Jersey</li><li>Knowledge of <strong>DevOps practices</strong>, including Infrastructure as Code (Terraform, CloudFormation).</li><li>Experience with <strong>real-time communication technologies</strong> (WebSockets, Pub/Sub).</li></ul><div><br><strong>What You’ll Love About Us</strong></div><ul><li><strong>This position is 100% remote</strong></li><li><strong>Great Company Culture. We are a team. We work as one. We act as one.</strong></li><li><strong>Work that Stays at Work. Genuine work/life balance served here!</strong></li><li><strong>Rest and Relaxation. Paid time off and 12 paid holidays + company-wide closure from Christmas to the New Year</strong></li><li><strong>Health Benefits. Healthy People = Happy People.</strong></li><li><strong>Opportunities for growth</strong>, including potential to evolve into an <strong>architectural leadership role</strong>.<br><br></li></ul><div><strong>An Equal Opportunity Employer--M/F/D/V<br></strong><br></div><div><strong>Called is an Equal Opportunity Employer. All qualified applicants will be considered for employment at Called without regard to race, creed, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran, marital, or citizenship status, or any other status protected by law.</strong></div><div><strong>Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.</strong></div>

Senior Backend Engineer (Python/Django)

<div><strong>Work. Serve. Thrive.</strong>&nbsp; &nbsp;<br><br></div><div>Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.&nbsp; &nbsp;</div><div>Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.<br><br></div><div>Learn more about Feeding America <a href="https://www.feedingamerica.org/our-work">here</a>.<br><br>This position is fully remote with minimal annual travel, and this person will be required to attend any on-site meetings or trainings as designated by their manager or department leadership. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.&nbsp; &nbsp;<br><br></div><div><strong>The Opportunity</strong> &nbsp;<br><br></div><div>The Specialist will support applications within the Digital Platform Technology team that serve neighbors, agencies, and food banks, throughout the Feeding America network. Support Digital Platform Technology Team by providing customer service, generating reports and responding to business requests.&nbsp;</div><div><br><strong>Compensation<br></strong><br>Here at Feeding America national organization, equality is central to our mission and is an integral part of our compensation policies and structures. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions. <br><br><strong>Salary Range: $66,000-71,000 Based on Experience. This is a non-exempt position and is eligible for overtime.</strong></div><div><strong><br>Responsibilities:</strong></div><ul><li>Provide Tier 1 ticket resolution for users across the applications developed and supported by the Digital Platform Technology team.</li><li>Use established processes and tools to accurately triage bugs and user issues in a timely manner.</li><li>Provide timely and exceptional customer service by communicating issue status and resolution to users.</li><li>Generate weekly, monthly and ad-hoc reports using SQL, PowerBI, and Excel for internal and external stakeholders.</li><li>Attend regular standup calls to collaborate with Agile development teams and communicate resolutions for issues that require further development.</li><li>Attend monthly user calls, onboarding sessions and food bank check-ins as needed to learn platform and become familiar with user issues.</li><li>Provide data exchange functions and services for historical data imports.</li><li>Host regular “Office Hours” calls for platform users.</li></ul><div><br><strong>Required Technical Competencies and Experience</strong>&nbsp; &nbsp;&nbsp;</div><ul><li>Minimum of 3 years of work experience in an Information Technology or technical customer service environment.</li><li>Advanced problem-solving skills; ability to work on complex problems requiring strong analytical and conceptual insights.</li><li>Attention to detail, excellent time management skills and the ability to excel while managing shifting priorities.</li><li>Intermediate in Microsoft Office Suite (Excel, PowerPoint).</li><li>Excellent written and oral communication skills; ability to distill complex business analysis and specifications and communicate complex ideas clearly.</li><li>Ability to excel in an ambiguous environment and lead change within the organization.</li><li>Collaborative team player, capable of working well with others but also autonomously with little direction and a demonstrated ability to work cross-functionally.</li><li>Comfortable presenting to groups.</li></ul><div><br><strong>Foundational Requirements:</strong></div><ul><li><em>Mission Focused</em> – Demonstrates a commitment to Feeding America’s mission through work and action. Is committed to people keep people facing hunger at the center of our work and strives to translate this commitment into action on a daily basis. Willing to advocate for people facing hunger and serve as an ambassador for Feeding America inside and outside of work.</li></ul><div><br></div><div><strong><em>Feeding America’s goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging and</em></strong><strong> </strong><strong><em>contribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need. We encourage all individuals, including those from historically under-represented communities and individuals with lived experience of hunger, to apply.</em></strong></div><div><br></div><div><strong><em>Feeding America participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.</em></strong></div>

Specialist, Digital Platform Technology Support

<div><strong>Who We Are / What We Build</strong><br>At Prayvine, we build software for missionaries who plant churches, feed the hungry and care for the sick around the globe. Our mission is to fuse the power of prayer with the power of technology to facilitate God’s loving and redemptive work in the world. Thousands of mission workers around the world use and depend on our products to mobilize and receive much-needed prayer and encouragement from their family, friends and ministry supporters.<br><br>Prayvine delivers a secure prayer request communication platform as a cloud service, currently implemented in a multi-tier web application with email notifications. The core technology stack features Go (Golang), HTML/Javascript, PostgreSQL, and nginx running on Linux in hosted Docker containers and using Amazon Web Services (e.g. SES, SNS). Our ambition is to continually expand the platform to better serve mission workers (e.g. add support for SMS). As a result, the technology stack may change over time, so an ability to learn and adapt is more important than experience with all of these technologies.<br><br><strong>Job Description</strong><br>As Prayvine’s Lead Software Engineer, you will be responsible for defining and implementing the organization’s overall technical strategy. You will develop, test, release, and maintain applications and features to better serve our users. In parallel, you will manage and optimize our cloud infrastructure and deployment pipelines to ensure high reliability, scalability, and security. As a trusted ministry partner to the founder/CEO, you will have a key voice in shaping the future of our strategy, organization and product.<br><br><strong>Key Responsibilities</strong><br><strong>Software Development (60%)</strong></div><ul><li>Design a strategy and roadmap for Prayvine’s architecture and technology stack, based on user and organizational requirements.</li><li>Create applications and product features by writing high-quality code and documentation.</li><li>Diagnose and solve problems in response to user-reported issues and needs in a timely manner.</li><li>Collaborate with and drive results through a small team of highly experienced volunteer engineers who are currently building and providing support for our products.</li><li>Foster and support a culture of engineering best practices.</li></ul><div><br><strong>DevOps and Infrastructure Management (30%)</strong></div><ul><li>Manage and maintain cloud-based systems to ensure uptime, performance, and security.</li><li>Develop and support automated testing, deployment and monitoring with effective processes to proactively address system issues, identify security risks/concerns, and learn from failures.</li></ul><div><br><strong>Personal Support-Raising (10%)</strong></div><ul><li>Personal support fundraising is required to cover a portion of your salary. If needed, training and coaching will be provided. This is an important way to acquire an understanding of our users’ needs.</li><li>Regularly communicate your prayer needs with a personal team of ministry partners.</li></ul><div><br><strong>Qualifications<br>Required Skills and Experience</strong></div><ul><li>Understanding of and passion for Prayvine’s work, vision and users.</li><li>5+ years building consumer-facing web and/or mobile applications. B.S. degree (or equivalent) in Computer Science or a related technical field.</li><li>Demonstrated ability and excitement for independent, high-velocity production of quality code following software best practices (e.g. continuous integration, automation, testing, code reviews) in a shared codebase.</li><li>Hands-on experience building beautiful, intuitive front-end interfaces that delight users, both with and without the use of front-end libraries and frameworks.</li><li>Hands-on experience building scalable backends using a mix of programming languages and databases.</li><li>Demonstrated experience in designing, implementing, and managing DevOps workflows.</li><li>Strong understanding of network security and application security best practices.</li><li>Highly self-motivated with a strong bias for action.</li><li>Expert at prioritizing and making smart choices with limited information or difficult trade-offs. Able to thrive in ambiguity.</li><li>Excellent communicator, with the ability and desire to collaborate with and support volunteers, and to engage users with empathy.</li></ul><div><br><strong>Beneficial Skills and Experience</strong></div><ul><li>A keen eye for visual and user experience design, with a strong sense of aesthetics, layout, and usability.</li><li>Proven track record of configuring and optimizing transactional and/or social email to improve deliverability and effectiveness and/or familiarity with protocols and standards of email.</li><li>Experience developing SMS-based messaging applications or features.</li></ul><div><br><strong>What We Offer</strong></div><ul><li>Global and spiritual impact. Our users are doing difficult, life-changing and life-saving work in some of the world’s most challenging places. We empower them to do their very best work.</li><li>We are lean, creative, data-driven, and committed to change the world for the better. We value and practice quality work-life balance (e.g. flexible work schedule, position can be remote).</li><li>Retirement, medical, dental, and vision benefits.</li></ul>

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