<div>The Senior Brand Strategist plays a pivotal leadership role within Grove9, managing key client relationships and accounts, guiding brand strategy and execution, and driving growth opportunities for both clients and the agency. This role requires a blend of strategic thinking, marketing, and business acumen, balancing high-level brand management with day-to-day client engagement, agency strategy, and new business development. The right candidate will bring significant experience in organizational growth to help Grove9 achieve its goals and increase impact for our agency and the clients we serve.</div><div><br><strong>Key Role Responsibilities<br></strong><br></div><div><strong>Account Management &amp; Leadership</strong></div><ul><li>Serve as the senior point of contact for key client accounts, ensuring satisfaction, retention, impact, and account growth. Lead the development and execution of comprehensive brand and marketing strategies, from positioning and messaging to campaign rollout.</li><li>Translate client objectives into actionable plans – balancing creative vision with measurable organizational impact.</li><li>Successfully set and manage budgets, timelines, and resources, ensuring account and agency profitability.</li><li>Contribute to agency leadership planning and strategy to guide and shape Grove9’s marketing and processes to maximize growth and impact.</li></ul><div><br><strong>New Business Development</strong></div><ul><li>Identify and pursue opportunities to expand existing accounts and attract new clients aligned with Grove9’s capabilities, mission, and verticals.</li><li>Partner with leadership to craft compelling proposals, presentations, and pitches that showcase Grove9’s strategic and creative strengths and heart for Kingdom impact.</li><li>Build and maintain a strong network of industry relationships within target audiences to support long-term business growth.</li></ul><div><br><strong>Qualifications</strong></div><ul><li>Exemplify and live out the Grove9 core values, mission, and code.</li><li>5+ years of experience in brand management, marketing strategy, or agency leadership.</li><li>Proven success managing large or complex client accounts with strategic oversight and project management.</li><li>Strong understanding of brand strategy, marketing communications, digital ecosystems, and AI tools.</li><li>Exceptional communication, presentation, and relationship-building skills.</li><li>Demonstrated ability to lead teams, manage multiple priorities, and deliver high-quality work in a fast-paced environment.</li><li>Passion for, or experience with, faith-based child and family-serving organizations, including foster care, adoption, and/or pregnancy resource centers.</li><li>Entrepreneurial mindset with a passion for building brands, growing business opportunities, and creating Kingdom impact.</li></ul><div>&nbsp;</div>

Senior Brand Strategist

<div>The Digital Advertising Specialist helps advance this vision by planning, executing, and optimizing digital ad campaigns that reach seekers worldwide with clarity, compassion, and excellence. This role is part of GMO’s Outreach Team and collaborates with Language Teams, Creative Teams, and Data Teams to ensure paid media efforts align with our ministry goals and support the Seeker Journey.<br><br><strong>POSITION SUMMARY<br></strong><br></div><div>The Digital Advertising Specialist helps advance this vision by planning, executing, and optimizing digital ad campaigns that reach seekers worldwide with clarity, compassion, and excellence. This role is part of GMO’s Outreach Team and collaborates with Language Teams, Creative Teams, and Data Teams to ensure paid media efforts align with our ministry goals and support the Seeker Journey.<br><br></div><div><strong>ESSENTIAL DUTIES &amp; RESPONSIBILITIES:<br></strong><br></div><div><strong>Faith Alignment:<br></strong><br></div><ul><li>Agreement to sign the organization’s <a href="http://www.globalmediaoutreach.com/about/statement-of-faith">Statement of Faith</a> and abide by biblical principles</li></ul><div><br><strong>Campaign Management<br></strong><br></div><ul><li>Plan, build, and manage paid media campaigns in alignment with the Director of Outreach’s strategy and direction.</li><li>Apply sound judgment in optimizing campaigns and testing approaches within established goals, budgets, and ministry guidelines.</li><li>Ensure campaigns launch on time, meet performance and ministry objectives, and reflect theological and cultural excellence.</li><li>Maintain strong vendor relationships to support optimization and timely issue resolution.</li><li>Test new ad technologies and AI tools to increase efficiency and reach, in coordination with leadership and data partners.</li></ul><div><br><strong>Data, Reporting &amp; Optimization<br></strong><br></div><ul><li>Monitor daily/weekly performance data to identify optimization opportunities and prevent issues early.</li><li>Optimize campaigns toward KPIs such as reach, engagement, quality traffic, and decisions for Christ.</li><li>Collaborate with the Data Analyst to understand user behavior and refine targeting.</li><li>Maintain documentation, dashboards, processes, and learnings for organizational scalability.<br><br></li></ul><div><strong>Operational Excellence<br></strong><br></div><ul><li>Troubleshoot technical issues across platforms, tracking, and creative delivery.</li><li>Participate in regular Outreach Team planning and cross-team collaboration to ensure alignment with organizational goals.</li><li>Model excellent stewardship of ministry resources by continually improving cost-efficiency and campaign quality.</li></ul><div><br><strong>Job Requirements<br></strong><br></div><ul><li>Proven ability to manage multiple campaigns and projects simultaneously in a fast-moving environment.</li><li>Experience with PPC best practices, landing page strategy, and A/B testing.</li><li>Ability to think strategically but execute with precision and attention to detail.</li><li>Strong understanding of paid media platforms, tracking, data interpretation, and optimization workflows.</li><li>Proactive, analytical, and solutions-oriented—able to adapt quickly and troubleshoot complex issues.</li><li>Strong communicator who can collaborate across diverse teams, cultures, and languages.</li></ul><div><br><strong>Qualifications<br></strong><br></div><ul><li>BA/BS degree preferred.</li><li>Minimum 3 years of hands-on experience managing paid media across search, display, social, and video.</li><li>Experience with large or multi-language ad budgets and performance-driven optimization.</li><li>Familiarity with analytics dashboards and data-driven decision making.</li><li>Interest in AI tools, automation, and emerging technology.</li><li>A growing relationship with Jesus Christ and alignment with GMO’s ministry mission.</li><li>A passion for digital evangelism and reaching people around the world with the gospel.</li><li>Ability and willingness to affirm and sign GMO’s Statement of Faith and adhere to its ministry values.&nbsp;</li></ul><div><br>This position is 100% remote.</div>

Digital Advertising Specialist

<div>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><br>Position Summary</div><div><br>As the Customer Marketing Manager, you’ll play a pivotal role in turning our current customers into advocates and expansion engines. You’ll champion the wins our customers achieve, craft compelling communications and campaigns that deepen engagement and drive expansion (net revenue retention + upsell).<br><br>You’ll coordinate across customer success, product marketing, field marketing and product to ensure that our customer voice is strong, visible, and influential. You’ll also serve as a product expert, deeply understanding how our customers use Virtuous products day-to-day. Part of this role includes holistically managing all customer communications to strategically plan outreach, ensure alignment across teams, and avoid over-communicating with customers.</div><div><br>Responsibilities</div><h3>Expansion &amp; Revenue Growth</h3><ul><li>Own customer expansion marketing — build and manage programs designed to drive upsell and cross-sell across Virtuous products (Raise, CRM, Momentum, BI, Analytics, Insights, etc.).</li><li>Partner closely with CX, Marketing, and Sales to identify expansion signals and create tailored nurture journeys that convert.</li><li>Develop and manage customer lifecycle campaigns tied to renewal and expansion opportunities, surfacing the right value messaging at the right time.</li><li>Build ROI and use-case content that enable CSMs to accelerate expansion.</li><li>Collaborate with RevOps and CX to measure and optimize marketing-sourced and influenced NRR.</li><li>Partner with Marketing to launch and usage-based upsell campaigns.</li><li>Manage customer gifting (Sendoso), incentives, and engagement touchpoints that drive retention and upsell readiness.</li></ul><div><br></div><h3>Advocacy &amp; Retention Marketing</h3><ul><li>Turn happy customers into active advocates—champions, reference calls, speakers, testimonial providers, and content contributors.</li><li>Develop customer-facing communication programs (email newsletters, product updates, webinars) that reinforce ROI and product adoption.</li></ul><div><br></div><h3>Customer Events &amp; Referrals</h3><ul><li>Partner with Field Marketing and CX to plan and execute customer dinners that drive expansion conversations.</li><li>Drive our customer reference program that rewards advocacy while feeding expansion opportunities.</li></ul><div><br>You Must Have</div><ul><li>3+ years of experience in customer marketing roles within a SaaS or B2B environment</li><li>Demonstrated ability to build and scale customer-advocacy or community programs</li><li>Experience running campaigns (email, webinar, events) and managing gifting/recognition programs</li><li>Ability to partner effectively across functions (CX, Marketing, Field Marketing, Sales, Ops, Product Marketing)</li><li>Strong analytical mindset: comfortable with metrics, reporting and driving insight from data</li><li>Familiarity with NRR/expansion motions (upsell, cross-sell) in a subscription business</li><li>Excellent communication skills, attention to detail, and a high-energy approach</li><li>Preferably experience with nonprofit or mission-driven organizations (helps with understanding Virtuous’ customer base)</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul>

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